You all ought to be ashamed of yourselves…read more We Bought the wire stand and candles to keep the catering trays warm for our group event Returned them within 24 hours The first lady laughed and referred our group member to her supervisor. The supervisor stated that they do not return small items (i.e. small purchases) We asked her where is that written because the note at the register states they allow returns within 30 days Then supervisor said that she would return but keep 25% for restocking fee I told her, now you've given two different stories in less than 5 minutes... which one is true. I offered to place the items back on the shelf (would have taken less than on minute) but she said .. .that's not what restocking fee means and then referred to large purchases (my return would have been approx. $100) I advised the supervisor that I'm not giving her $25 for nothing and left store asking her 'Is your business that desperate for money?' So at what point does anyone care about A. Being honest B. Not blatantly making up rules C. Customer service D. Overall wanting repeat business. It's 2024, if you have humans working to represent your store like the above.. GOOD LUCK!

Liked this place a lot. Lots of restaurant supplies and equipment. Very nice staff and willing to…read moreorder anything you need. Thank you all for wearing mask . They also have a lot of patio and indoor furniture to look at.

The employees are always so cheerful and helpful. They always make you feel welcome and…read moreappreciated.

Highly recommend going to ace mart if you have a business or need some high quality kitchen…read moresupplies. I've come in right before closing and had them grab some essentials for me and load it in my car. The guy at the front register always addresses me by name and is super helpful.

Great prices, awesome equipment, definitely get all restaurant equipment and supplies hereread more

We were very happy to find this restaurant supply store. They have a lot of inventory! We were able…read moreto find a lot of what we needed for our restaurant. I would highly recommend.

Just left Restaurant Depot and I'm so surprised I was barked at by the return desk girl, Wednesday,…read more4/07/2021, 1:00ish. I wish I could gotten her name but no name-tag. I'm always an understanding customer due to the fact I have worked in the hospitality, restaurant business. Please & thank you go a Long way! I have never returned or exchanged any one item at RD, but today I was returning some fresh basil I had purchased on Tuesday, 4/06/2021, late in the afternoon. It was black & soggy in the middle of the bag. All I wanted was to exchange my basil. Well, Miss Attitude barked at me...if you had put it in the fridge it would still be fresh. Duh, everyone knows you refrigerate fresh basil, lol!!!! Hope someone reads this review who cares about customer service??!!

Tacha is always super friendly even when it's super busy. I've seen her at every station in the…read moreplace, especially when they're short handed. Excellent work

Discovered this amazing membership free warehouse otw to another errand yesterday…read more We just walked through and were amazed with all the epic prices and the store was super clean!!!! It was 30 minutes before closing but will definitely return to shop on another day.

Hugh store with great selection of foods and equipment. Combination of Kitchen Supply store and…read moreRestaurant food supply.

I bought a drink cooler for my house at the auction from these guys. It works great and I can't…read morebelieve how great they were with getting it shipped to me. They were super professional and really fast, also they got back to me immediately with any questions I had. Thank You!

Fantastic small-wares (and big items!) store and awesome, clean auction items! I have shopped at…read moretheir store for lots of new items and have purchased a ton of items from their auctions over the past several years. The staff is very professional, helpful, friendly, knowledgeable and they have extremely competitive pricing. One stop shop! I highly recommend JR Restaurant Direct!

I'm a self taught Chef, so taking a trip to Ace Mart is a Dream! The best, most inexpensive place…read moreto get my 1/2 sheet pans, a pastry brush, pastry bags & tips, glassware,Togo boxes or anything else I need. We live next to a Creek, so my family has nicknamed my home Creekside Café. My Hubby's favorite restaurant! For all my gatherings we usually have a signature beverage. So for Thanksgiving Last Year I served an Autumn Manhattan, and of course the glass it was served in came from Ace Mart. Love shopping at Ace Mart! You make me a better Cook & Hostess! oxo

The staff here is friendly and helpful. When I asked where an item was I was walked to it. At the…read moreregister I was offered help carrying my items to my car. The store offers a wide variety of items that are mainly for restaurants but also for home use.

I cannot say enough good things about Martha! My experience at all of the Ace locations is always…read moregreat but I've yet to have someone go as above and beyond as she did for us today. We were desperately seeking a specific product no one carries locally and Martha found me multiple alternatives in the quantities we needed in the midst of my panic that helped immensely for a huge weekend we have coming up. Thank you so much!

Helpful staff & very knowledgeable. Specific cooking utensils are their forte. I've called &…read moreinquired & often further our knowledge thru their expertise advice. TY!

Best Ace mart in all of dallas IMO Tim, Tim and Chris take great care of me for all my restaurant…read moreequipment needs and really just about anything they offer the team in here is high educated in all products they carry and they are always more then happy to load up the car with a smile on there face I drive a distance just to come shop at this specific location keep up the great work Ace Mart Team you have a life long customer with me!

Awesome place for bakers or restaurant owners as well! Great customer service. Great prices. I feel…read morelike a little kid in a candy store when I go there!