1. Chehalem Property Management

    1. Chehalem Property Management

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    Newberg, OR

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    Chehalem Property Management

    3.0 (14 reviews)
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    Services - Chehalem Property Management

    Property management

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    Lifestyle Properties - Hazelwood Haven - Dundee, OR

    Lifestyle Properties

    (10 reviews)

    I stayed at a house in Amity, OR for 3 nights and loved the property! I actually found it because I…read morewas about to book the same house through AirBnB when a Google search turned up the same exact house at a cheaper price through Lifestyle Properties. The house was very clean, decorated beautifully, and just like the pictures or even better. Examples of great customer service: -A very kind lady called me the day before arrival to check to see if I had any questions, and she gave me great recommendations for local wineries. Her recommendation ended up being my favorite! -I loved the pillows in one of the bedrooms, and Autumn from Lifestyle Properties helped me to track down the pillow brand and website. -I also left a Bluetooth speaker at the house, and they called to let me know and shipped it back to me.

    To say this company has dishonest customer service and horrendous business practices would be a…read morekind description on how they operate. I will never be using them again! I was planning a bday getaway for my wife's 40th birthday with her close friends from over 20years flying in to celebrate and started my house search early, in October, because of her December birthday. Lifestyle offered me a tour of two properties because they were sure they had what I needed. The owner Meghan, took me on the tour and really sold their newest property, Dundee landing. It had several unique features such as a pizza oven, it came with robes for every person, it had eco logs on site for use, tons of space, it was perfect. Then begin the barrage of problems, all of which were poor management of Lifestyle properties. I broke my payment into two parts. I was told on the phone and on the invoice the second payment would happen on the 15th. On the 9th, I get an email saying they are charging my card tomorrow ( 5 days early!) okay I wasn't planning for that but I can make it work. So I transfer money yada yada and then no charge on my card. A week later, on the 17th, I email asking if there's a problem, NO RESPONSE. Then I wait a few more days and call, the owner, Meghan is super busy but wants to speak with me. I'm about to call again when she finally calls me to tell me the house isn't available due to a permit issue. An issue I directly asked about prior to booking that she assured me wouldn't be a problem. Now it's a problem and it's the week of Thanksgiving and I have to pick a new house and replan an entire party that I already had booked vendors, etc for. Super frustrating because now I'm deep in it with a work project and really don't have the time to do this again. Also alarm bells are going off because I had just confirmed that two differently abled people who had service animals for medical conditions would be joining us. There's no way to be sure but I do know, the permit didn't come through for the house after we shared the accommodations needed for the differently able individuals. She offered me a few homes to choose from none of which are an exact fit. And several things that were included such as the robes and the eco logs are now up charges at all these other properties. I needed an early check in for which they charge a half day rate. I had booked it with the first house and they said the charge didn't post, (which there isn't a line item on the invoice but when I tried to book it online that was the correct total with paying for early check in) . if I wanted it for the new house I would have to pay it despite the fact on the phone, Meghan had told me the new house would be $700 cheaper. She said there's good news and bad news alluding to the fact that I would be saving money to have the exact same reservation but then she wanted to charge me more money. I had booked someone to make pizzas in the fancy pizza oven. None of the other homes had this feature and my deposit was non refundable. I shared this with Megan and she said she would see what she could do to try to get me some money back. I asked her to waive the early check in fee for the huge inconvenience she's caused me by over promising and under delivering. She assured me that she would work on this and get back to me after my stay but that she needed to charge me for early checkin to be able to pay the host and make sure the home was ready. Now after i emailed and called to find out what was going on I get an email saying there were two chairs damaged (none that we used were broken plus they charge an upfront damage fee so why this would even be a factor is beyond me) and that we didn't use the correct incense and they needed extra cleaning, which was shocking because we followed every request that they had, used a non oil incense and left the house immaculate. I've tried to call Megan twice with no response. The team while very friendly is running a shady operation where you speak with one person, they tell you one answer, then the next day someone else tells you something completely different, with different pricing or different availability. Having read other reviews of these kinds of baits and switches, I see this is a long-standing business practice. I also questioned if sure if they were treating us differently because we had differently abled people who had service animals for medical conditions, if it was because I am a woman of color, and or they had a problem with us being a queer couple. There's no way to be sure but I do know, the permit didn't come through for the house and all sorts of miscommunication started after we shared the accommodations needed for the differently able individuals.

    Sterling Properties - Happy Independence Day!

    Sterling Properties

    (13 reviews)

    "Sterling Properties Real Estate Services LLC assumed management of Lone Oak Trailer Court, Oak…read moreGrove, OR on June 1, 2026. Their introduction letter named the company but no individual property manager contact -- a potential violation of ORS 90.305. Multiple residents called Sterling repeatedly for weeks with no callbacks and no responses. When I called their Vancouver, WA office requesting our property manager's contact information, the receptionist refused to provide a last name and was shockingly rude. June & August rent statements arrived with zero Sterling contact information -- no address, phone, email, or website -- despite their introduction letter devoting an entire page to payment instructions. July rent statement included a page with contact information, but only after I sent Scott Hess a copy of my MMCRC complaint. After I cited ORS 90.305 in writing and contacted their licensed property manager Scott Hess directly, Sterling responded promptly and provided individual contacts and park rules. Prior to that: weeks of silence. Our community consists largely of working class residents, many non-English speaking, elderly, and disabled. Sterling's responsiveness appears directly proportional to how much leverage a resident has. Documentation exists. MMCRC has been notified." For context: our previous management company, Pure Property Management & owner property management people, were responsive, professional, and respectful ~ unlike Sterling.

    To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

    Spear Northwest - Luxury Kitchens
For More Details Visit www.SpearNorthwestProperty.com

    Spear Northwest

    (3 reviews)

    It's unfortunate that I feel compelled to write a negative review for Spear, and I'm at a loss as…read moreto why they have a five star Google rating so far given the experience that my partner and I have had with them. Although I do see that there are a handful of reviews by family members in the mix. From start to finish of the application process it has been one of the worst home rental experiences for myself to date, which is saying something as I have lived in several states in the US and a couple of countries abroad. Apparently, the company is relying heavily on AI to do the job of human employees, which is a disservice to the homeowners as well as potential renters. Our experience started with an AI bot setting up a fake tour during the middle of the week. I received a text and an email confirmation for the property tour after negotiating a time over the phone with the bot. My partner and I then showed up at the appointed time to find that nobody was there to meet us. I called Spear and left a message asking if there was someone coming to the property. While doing so, the homeowner came home to find us waiting for a tour that he had no knowledge of. After an incredibly awkward initial interaction, the owner very graciously offered to tour us himself. At this point, staff from Spear did call to apologize, stating that the AI system was new. That was the only instance we  had a real time interaction with Spear staff when needed, but the error was already made. We actually ended up having a positive interaction with the homeowner despite the mix up, and we let him know that we would be putting in an application. He said he would put in a good word, and we said our goodbyes. That was the only bright spot in the process. My partner and I then put in our applications, and began to receive a series of auto-generated emails prompting us to nudge anyone who we would be relying on for information and references, sometimes multiple emails a day. After a few days we were told via these auto-generated emails that we were accepted (we had to enter a portal to open the acceptance letter). This notification came to us at the end of a particular day. The next day when opening the email, we saw that a deposit was posted as due the day before, even though we hadn't been told yet that we were accepted or how payment would need to be made. I called several times asking clarifying questions, and never received a live person, leaving voicemails each time. Desperate to talk to a real person before having to hand over thousands of dollars and having time to read the lease and ask relevant questions, I drove an hour round-trip on my lunch break to their "office". I found that their office address is nothing more than a mailbox at a circulation desk within a building.  On my way back to work that day, I did receive a phone call from a staff member who said that Mackenzi Spear was out of town and when he returned, he would address our questions. My partner also had questions, as this particular property had additional HOA rules and regulations that we needed to review, but were not provided. The process to get answers was laborious, and days would go by intermittently as we gained partial information from Mackenzi only via email, and never a personable phone call where we could have a normal conversation. I asked both in email and via text messages with staff for instructions on next steps in the process, but received no answers. We then received an ultimatum from Mackenzi to sign the lease or lose the house, before we had been supplied with all the information requested and reasonable time to review it so that we could make an informed decision. Unfortunately, Spear's ultimatum fell on a day when I was on a scheduled trip out of state (which I had told his staff I was making prior), and I was literally airborne when his imposed deadline passed. But ultimately, my partner and I were feeling like we dodged a bullet with this company. If this was how the application process went, we couldn't imagine that dealing with them for the duration of the lease would be any better. We were quite disappointed because we loved the property and felt the owner and ourselves deserved better. I cannot recommend.

    I've been renting through Spear Northwest for a little over a year now and it's honestly been such…read morea good experience. Mackenzi and her team are super easy to get ahold of, which I can't say about most landlords or property managers I've had before. Anytime something came up in the unit, they got back to me right away and actually fixed it, not just a "we'll get to it" kind of thing. The move-in was smooth, the place was super clean, and they've just been fair and straightforward the whole time. It's nice renting from people who actually care about the property and the tenants. Highly recommend.

    Chehalem Property Management - propertymgmt - Updated September 2026

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