I have always had a wonderful consignment experience with Chicago RealReal. I have consigned with…read moreHaley Ross for years and plan to continue to do so because of of her genuine kindness, knowledge, and follow through. She always goes above and beyond! Haley arranges my consignments seamlessly from time of pick up (or drop off) to when the items go live on the RealReal website. The new RealReal boutique on Walton Street is very fun (and quite addictive) to shop. They showcase an excellent selection of jewelry and handbags that I adore. You could easily not even know that you were shopping consignment because the items are pristine and merchandised so beautifully. Chelsea and Julia are spectacular, and I cannot recommend enough for the chic style suggestions and assistance. I highly recommend Chicago RealReal for consigning and shopping!

I rarely leave negative reviews, but after my experience with The RealReal, I feel obligated to…read morewarn anyone considering purchasing fine jewelry or luxury watches from them. I purchased a Rolex for more than $7,300 with the expectation that the information provided by The RealReal was accurate. After consulting with an independent Rolex watchmaker, I learned that the documentation associated with my watch contained an incorrect reference number. That may sound like a minor clerical error, but it is not. The reference number is a critical part of identifying a watch, and inaccurate documentation could create significant issues if I ever decided to resell it or needed to establish authenticity. As it was explained to me, inaccurate paperwork could create legal complications if the watch were ever represented for resale using the incorrect information. The value of a luxury watch is tied not only to the watch itself but also to accurate documentation. I repeatedly requested corrected paperwork but never received it. Ultimately, I had no choice but to return the watch because I was no longer comfortable owning a luxury item with inaccurate documentation. What was even more disappointing was my experience returning it. The store director, Bri, handled the situation in a way that I found dismissive and unprofessional. Rather than listening to my concerns, she repeatedly told me to "calm down," attempted to cut me off while I was speaking, and appeared more concerned with preventing other customers from hearing about the issue than addressing the underlying problem. I explained that anyone spending more than $7,300 on a luxury watch would reasonably be upset after discovering that the documentation they were given was inaccurate. When I asked Bri to stop speaking with me because I no longer wanted to engage with her, I walked away to create some space. Instead of respecting that boundary, she continued following me throughout the store. I found her behavior threatening and intimidating, especially after I had clearly communicated that I no longer wished to interact with her. Thankfully, Wendy stepped in after that interaction and completely changed the tone of the experience. She listened, treated me with respect, answered my questions professionally, and helped facilitate my return without making me feel dismissed. I genuinely appreciated her willingness to step in after I no longer felt comfortable working with Bri. I also want to recognize Keyanna, who originally sold me the watch. She was warm, kind, and professional throughout the sales process. My negative experience was not because of either Wendy or Keyanna. Both represented excellent customer service. My biggest takeaway is this: I no longer have confidence in The RealReal's authentication and documentation process for fine jewelry and luxury watches. I was extremely disappointed to learn that an independent watchmaker does not necessarily inspect these watches before they are sold and that serious documentation errors can make it to the customer. For purchases of this value, accurate authentication and documentation should be established before an item is ever listed for sale. Unfortunately, this experience completely eroded my trust in purchasing fine jewelry or luxury watches from The RealReal. While I appreciate the professionalism shown by Wendy and Keyanna, I cannot recommend buying high-value watches or jewelry from a company that provided inaccurate documentation and then handled my concerns in this manner.

My lovely wife and I finally visited the Fashion Outlets of Chicago for the first time over the…read moreweekend. Technically this shopping emporium is in suburban Rosemont, and hardcore shoppers from out of town have been known to make some last-minute purchases here before flying out of nearby O'Hare Airport. Most local shoppers drive here, and grouse about the cost of parking to shop here. We arrived via the free shuttle bus that makes a circuit around Rosemont hotspots and connects to the Rosemont CTA Blue Line station. We are not huge shoppers, but we enjoyed checking out a variety of stores and eyeballing the public art installations. There were deals to be had if you wanted them. We also enjoyed a couple of free treats from the wonderful chocolate shops, and there is a decent food court if you need a bite to eat. Amazingly there is also a 7-11 where you can get a beverage or snack, and the prices seem to be the same as those in standard 7-11 stores not embedded in shopping emporiums.

This mall is tiny. Not much of selection. Parking is not free by plate. They will automatically…read moreread your plate. You still need to go to app and paid. The mall has two floors. The store selection is limited. Sak Fifth Avenue is the larger store. They do have Nike, Gap, Victoria Secret and more. The mall does have a food court. They do have high end stores upstairs. To complete the mall is less than one hour.

Love the selection, everything looks gorgeous and so many variety for different occasions…read more Great quality. Service was great loved how the ladies took care of me in the dressing room.

This was my first time in Aritzia and it's really nice inside. On the weekends it can get busy and…read morethere is a line to the fitting room. I see a lot of sales associate standing around and was thinking they would be helping people, but only some would. It was weird when my friend and I walked around and there were these sales associates just standing in the corner and glancing at us. But there is a wife selection of cute casual to formal clothings. The value is more upscale. Overall it was nice to come downtown and look at the clothing here and there's plenty of stores around the area for shopping as well.

I recently visited this store with my friends, and we were treated absolutely unfairly. After…read morebrowsing and peacefully walking out (without buying anything), one of the workers came running after us and accused us of stealing. We were shocked, confused, and honestly embarrassed, in public for something we didn't do. They didn't ask politely or explain anything. They just assumed. No proof. No apology. nothing We cooperated and showed them we had nothing, and instead of admitting their mistake, they gave us attitude and let us go like we were guilty. This kind of treatment is completely unacceptable, especially when you treat young customers like criminals just because we're teens or don't "look" like your usual shoppers. We came to shop, not to be profiled or harassed. I will not be returning, and I wouldn't recommend this store to anyone who values basic respect.

She is on the phone. "Hi, may I take a quick picture?"…read moreI asked politely. The lady responded, "no photo, goodbye." While this short poem pretty much sums up my 30-second visit at Oriental Boutique, it is also an acrostic that describes the lady's attitude and the service. I was looking for a traditional Chinese dress (i.e. Qi Pao) for my girlfriend, whom I am going to marry. However, most of the designs cater to kids or tourists (that might explain why most positive reviews were written by non-Asian customers... just saying!) and very few of them are for adults. As someone who grew up in an ethnically Chinese background, I had seen and worn more culturally authentic and better designed traditional gowns and dresses. Many designs displayed in the store seem "oriental" in a western sense or as in what westerners think "oriental" should look like, but this is just my subjective observation and honest opinion. The lady was on the phone all the time, and when I asked her question, she literally answered, "no photo, goodbye." Okay. BYE. NEVER AGAIN! Wish I could have given a zero or a negative number.

Plethora of items. Shoes. Purses. Exotic dancewear. Costume jewelry. Stretchy pants. Jeans. Bras…read more Panties. Friendly helpful staff. Prices are a little much for the quality, but it seems to be a popular store for the area. I'll return for a few items when I'm in the area.

This place sucks, they alone want your money. I bought a outfit and could not return in back. I…read morewill never buy from there again. I don't recommend the store at all. The owner was very rude and even the cashier as well.

Great customer service from Ashley: In summary I recently returned a top in person to Nordstrom…read moreRack 1551 N. Sheffield Ave Chicago a few days ago and two days later I remembered why I ordered the top online ( only one of the size I needed available) and wanted the top back. I phoned the Nordstrom Rack and spoke with one salesperson in the womens clothing section she could not locate the top and seemed to have difficulty understanding my request to locate it. I ended up providing her my contact phone number/ name. A short time later I received a call from a salesperson who identified herself as Ashley and she explained that the initial sales person had difficulty understanding what I wanted. I explained what occurred and my request. Ashley stated she would look into the matter and give me a call back. I ended up phoning Ashley to find out if she was able to locate the top, I was informed by another salesperson that Ashley was at lunch. I identified myself and she stated she would give Ashley the message that I phoned when she returns from lunch. Anyway a short time after my call I received a call from Ashley and she informed me that she was able to locate the top i wanted, though it was like a needle in a haystack to do so. I was able to return to Nordstrom Rack later in the evening and pick up my top. I was also able to meet Ashley who was very nice. I was elated that she took the time to locate my top. Kudos to Ashley for her exceptional customer service.

This location rocks. Way better than the locations I have been to in the burbs. Crazy deals. It's…read moreso fun to hunt. I snagged these TWP pants that were like $550 for $90. There were some saint laurent jeans I spied as well. There are lots of things with synthetic fabrics but if you look closely you can find some high quality stuff I've never found the women's shoes to be worth my while. Kids shoes have a good selection and again better than the burbs. The parking is super easy and connected via elevator.

Great place to learn about Chicago's culture great customer service inside the establishmentread more

Stopped into this shop on my way home from work today…read more Kulture is in an accessible location maybe less than a mile off Lake Shore Drive. I was instantly greeted by one of the workers who was very helpful in explaining to me what brands they carried at this shop. All of the brands they carry are Chicago based which was great to see them supporting local designers and artists. I learned that they also do printing at this location so it's a great spot to get your merch printed and possibly work with them on selling your merch in their shop. There is a dope memorial piece at the entrance in memory of Chicago's own ZackTV which is worth going to check out. I would recommend this shop to anyone looking to see what local Chicago designers have to offer and anyone interested in streetwear and fashion.

If you haven't tried La Pollera Colombian in Middleton, you're missing some excellent food options…read more Been twice and each time food has been fantastic. Give it a try!!!

I'm so disappointed with the dress I bought. Nothing like the picture they advertised…read more I have requested a return authorization and refund. I have sent picture of dress but have,heard nothing back. Dress came from China and I assume they have not physically looked at the dress. The dress is polyester which I don't like also ill fitting. Thank you hope to hear back quickly. Joan Giesend