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    Chelmsford Oral Surgery

    4.5 (4 reviews)
    Closed Closed
    Updated 3 months ago

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    Merrimack Valley Oral Surgeon's

    Merrimack Valley Oral Surgeon's

    3.4(38 reviews)
    4.1 mi

    Been to them twice,and very satisfied by their work and professionism.Highlly recommend.read more

    I had a terrible consultation with Dr. Neil Hornung regarding my wisdom teeth. From the start, the…read moreexperience felt dismissive and unprofessional. He began by asking me how I got there -- "by automobile or train" -- then followed with a sarcastic remark about horse and carriage. Obviously, I was there for my wisdom teeth, and his tone immediately felt condescending. Instead of explaining things clearly, he relied on medical jargon and made me watch a generic video that was supposed to "answer all my questions." At the end, he actually quizzed me on what the video said, rather than taking the time to talk through the procedure with me directly. When I expressed that I was scared, he completely ignored me. He just repeated over and over how my risks have gone up because of my age, but gave no real information about anesthesia options, what to expect during surgery, or how recovery would work. At one point, he sat with his back turned to me for over 10 minutes while dictating notes into a device. I don't think I've ever been in an appointment where the doctor completes all of their documentation with me still sitting in the room. At one point, he stuck a probe in my mouth, let go of it so it was hanging there stepped back, and joked about how "see that shouldnt happen, that's the pocket where your tooth is." It felt careless and unprofessional. Overall, there was zero compassion or empathy. I left the appointment feeling shaken, uncared for, and even more anxious than when I arrived. This was not the kind of care or professionalism I would expect from a dental specialist. I would not recommend Dr. Hornung to anyone seeking wisdom teeth removal.

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    Chelmsford Modern Dentistry - Chelmsford Modern Dentistry

    Chelmsford Modern Dentistry

    3.5(11 reviews)
    1.7 mi

    If I could leave less stars I would. They were awful, I went there for a root canal and no one was…read morehelpful or reassuring about anything. I've never had any major dental work and was nervous, they repetitively ignored my concerned didn't give me proper or complete information about my treatment nor aftercare. They dismissed my pain and discomfort over and over. If you care about communication or are just more nervous about seeing dentist don't go here they don't care about how you feel or about your comfort with their work in your mouth. Don't go here.

    if there was an option to leave negative star reviews I would but 1 will do, my girlfriend has been…read moregoing here for a while now and she had confirmed an appointment via the awful automated telephone service and when she was heading to her appointment the front desk claimed she never confirmed it and it was cancelled which therefore caused her to get charged a "past due" amount on her credit card and which also caused her to get a major hit on her credit score because it was a payment plan for a retainer. all in all this place is a mess and I would NEVER recommend anyone to go here it's a mess, so excited for her to leave this place and whoever works here doesn't have morals in line. Cherry on top was when she was Imperative to be seen for this app, the person At front desk didn't put her on hold and asked the boss what to do and they said to just say "the printers are down" for her retainer and she overheard these people BLATANLY LYING to get out of the appointment what a disappointment this place is. DO NOT GO HERE

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    New England Oral & Maxillofacial Surgery

    New England Oral & Maxillofacial Surgery

    2.1(30 reviews)
    5.2 mi

    I recently had an emergency situation that required treatment from New England Oral Surgery…read more Feeling very fearful and stressed, from the minute I entered at the front desk until I was discharged, I was treated with kindness and compassion. Dr. Vellis and his assistant Toby explained everything they were doing and Kate, the office manager made sure all my needs were met. Without exception, everyone went above and beyond. I highly recommend NEOS should you need their services. Joanne Nelson

    Where to begin? The billing office is incompetent: when they initially completed the cost estimate,…read morethey informed me that I had both Medical and Dental coverage through one of my carriers, which was incorrect. They *insisted* that they were right and I was wrong, and no matter how much I tried to argue, they would not budge. Turns out, they were wrong, and I did not have medical coverage through my dental carrier. Two months after the procedure, after paying everything I was told to pay, I received a bill for over $1000. Upon inspection of the charges, after insurance payments were made, additional "adjustments" (charges) were added 5 weeks after the procedure. I am waiting for them to explain how their estimate was off by $1000, having sent multiple emails and left multiple voicemails. We were able to schedule the procedure for a short time after the initial consultation, which was nice. HOWEVER, 5 days before the appointment, I received a text to confirm my appointment for a different time than I had scheduled. When I called, they said that they had needed to move my appointment; first they said it was because they didn't have staff available, and when I kept pushing, they said that another patient needed that time more than I did. I asked why I hadn't been called to ask if I could take a later time or actually notified that my time had been changed; they said the text *was* my notification of the change. They grudgingly restored my appointment time, but not after making passive-aggressive comments about how they hoped i was okay with taking the time from someone who needed it more than I did. There seems to be a lack of professionalism in the scheduling department and practices in billing could be described as shady. I would go anywhere else.

    Chelmsford Oral Surgery - oralsurgeons - Updated July 2026

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