The service provided was excellent. The doctor demonstrated exceptional knowledge, and the front…read moreoffice staff were very pleasant and helpful. I highly recommend their services.

I've never had any issue getting an appointment, and the girls at the front have always been very…read morekind. Even though there is now a new Doctor he's also very thorough.

Came here because some sunglasses I purchased inner eye holder (whatever it's called) was loose. I…read moretold them about it and they said they could try to fix it. The ladies were so nice here at Porter Ranch Optometry! A lady attempted and tried but it was a fail because i need to go back to Louis Vuitton store to get the glasses replaced. However, the service was phenomenal the lady that helped me was very sweet and personable. The store is very neat as well ! They have many brands of glasses here! I will come back here to order prescription glasses that I need!! I highly recommend here if you need glasses!! 5/5 for me!! -Marshay D.

Overall average experience. Parking is tough so plan ahead. Once inside, they told me they have…read morefree valet services though. Appointment was easy to make. I was seen 10-15 minutes after my appointment time. The first examination room could be cleaner. The machine was also a tad bit high so I wish they had an adjustable height chair or machine. Dr. Kh. was good, but she was very much focused on directing the conversation in a way to sell more services. She told me that everything was alright, but she would like to watch this and that and for that I needed that...in a tone that made me wonder if there is something wrong with my eyes. I also didn't know that people of my nationality have different optical nerves. I hope that is not a bad thing.

The optometrist was kind and very good service. Good selection of glasses. I liked the fact that…read morethe Dr. Was Korean.

Yesenia was phenomenal. She helped track down my VSP insurance benefits over the phone, right-sized…read morethe lenses perfectly for my RX and computer use, and answered every question with patient, friendly expertise. She also gave me a great deal and somehow got my glasses cut in about 30 minutes once I finally picked a pair (after trying five frames!). Truly exceptional service, highly recommended!

AMAZING!!! I am such a critic when it comes to service…read more The team at Apple Optometry exceed all of my expectations. I took my 5 year old son in for an exam and the team was so patient with him. All of my questions were answered. At no point did I ever feel rushed.

I am shocked that I have to write a follow-up to my previous review…read more After our visit to Apple Optometry, we left with a prescription for our son and paid over $500 for his glasses. Today, we finally had his follow-up appointment with Kaiser to confirm that the prescription was correcting his vision. Instead, we learned from the ophthalmologist that Dr. Carol had prescribed the wrong prescription. Our ophthalmologist's exact words were, "It's criminal that she would provide him a prescription when she could not fully perform any test." We trusted Dr. Carol's professional judgment, and because of that negligence, our son was left wearing an incorrect prescription after we spent hundreds of dollars on glasses that were never appropriate for his needs. This experience is unacceptable. We will be filing a formal complaint with the appropriate licensing board regarding the care our son received.

I had an extensive eye exam, Dr. Kataria was very thorough…read moreand helped me with a dry eye problem and Eye Infection.She gave me lots of freebie eye drops. I also needed glasses. Ethan helped me with the Optical machines and adjustments to my glasses. Becca helped me with making appointments. It's a Lovely Office, close to my house. They take Credit Cards, and loads of parking. The Office is Clean, and nicely Decorated.

My family and I feel so lucky to have found Avant Eyes Optometry…read more I live in Porter Ranch and used to drive all the way to Burbank to see my old optometrist. When Avant opened at The Vineyards, a friend recommended I give Dr. Kataria a try and I'm so glad I did!! She is incredibly thorough. Not only did she explain everything clearly, but she also showed me detailed images of my eyes, helping me for the first time truly understand what was going on. It's true what they say, a picture is worth a thousand words. Best part is the office is spotless and equipped with state-of-the-art diagnostic tools. I was so impressed by Dr. Kataria's knowledge and kind bedside manner that I now bring my two kids as well. I'm grateful to have such a high quality, locally owned practice right here in the community. I love being able to support a small business that genuinely cares.

Amazing doctor and staff!!! They always help pick out the perfect pair of glasses. Have been coming…read morehere for the past few years and will continue to do so. They make you feel like family.

Great staff!! Very helpful in coordinating appointments and checking insurance options. Very…read moreprofessional and clean environment.

Always accommodating and friendly receptionists. Great selection of glasses. Dr. Ahmed is wonderful…read moreand always makes me feel comfortable. Explains every step which is appreciated. I give it 5 stars.

They set up appointment as soon as possible. I'm in the system and can't wait to be able to see…read moreclearer.

I had an average experience at the Tampa Ave location, and then decided before I went home I would…read moretry the Mall. So I found pretty much the same merchandise, but the Customer service experience was totally different. REECE went out of her way to help me, I was there all morning, but I am now waiting for a pair of Oakley's and Tom Ford's. Money well spent, she took the time to make sure I got exactly what I was looking for, as it relates to style and prescription. I highly recommend coming to this location and asking for Reece.

Excellent and prompt customer service from Amy... this location is in the mall between JCPenney &…read moreDick's Sporting Goods on the bottom floor. They have tons of really cool designer frames! Ralph Lauren, Armani, Coach, Ray Bans, even Swarovski and more! I love to look around their large collection! The store is clean, they have an ophthalmologist on duty and staff is nice. They know how to handle insurance and get you the most bang for your buck. I'm glad to know they are here...

I've been a customer at Lenscrafter for the last 10 years…read more Staff has always been warm and knowledgeable. but the main reason I always comeback here is Dr. Chris Sukiassians, he is very nice, doesn't rush eye exams and explains results/findings thoroughly. I've been recommending him to family or friends and they're happy with the service. One feedback is that front staff doesn't introduce themselves prior assistance. Easy to find and Plenty of parking since it's located with other businesses. Thank you, Lenscrafter-Nordhoff location(outside Northridge mall).

I have gone to this LensCrafters a number of times in recent years, but this experience was not as…read morestrong as prior. Jessica sold me a pair of bifocal glasses and was very pleasant/professional. I chose to try the progressive type of lenses where going from long distance to short distance is invisible from an onlooker viewing the glasses (rather than seeing a small area in the lower portion of the lens). It's new for me, not cheap, so having the 30-day trial period was critical should the lens approach not be for me. Well, a week or so later, I arrived at the store after getting the text msg that my glasses were ready, explained that I was traveling in a few weeks and asked that the 30-day trial be extended a couple of days as I would be out of town when it expired. They couldn't do that. I had to go back to the store later to pick them up in order that the clock on the 30 days start later. (It's about 30 minutes roundtrip for me.) While the store manager was very gracious, attentive and fluid in explaining matters when I came by again for the second pick up, it makes little sense for a manager to be unable to override the system when warranted, especially for a long-time customer. Corporate needs to address this sort of thing, I feel, as it motivates me to try a competitor next time I need optical wear.

Dr Park is the best eye doctor in the VALLEY. She cares for her patients. She is also very good,…read moreand she knows her stuff. I have had near sightedness for a long time, and she found the perfect lenses for me in only 5 minutes of looking at letters! She also gave me eye drops that will help my redness in my eye go away. And it is already working! She knows more about my or even your eye than you do yourself. I did not even know my eye had a freckle in it! But this is only for dr park. Hence the 5 stars. The employees, and basically everyone else is very slow. Kid tried on a pair of glasses and it took 20 minutes for them to say they were too big. Overall literally took double the amount of time getting glasses than the appointment. Dr Park is the reason this place isn't shut down. Keep up the good work, and thank you for the service!

Wish I read these reviews before coming here to this location. DO NOT GO HERE!!!!!…read more There are other LensCrafters locations that are so much better - save yourself the trouble. The front desk workers are absolutely awkward and unhelpful (except for Heather, white young lady with black hair), the doctors are just rushing their appointments/giving out incorrect prescriptions, & the manager (maybe Jenn? Older white lady with blonde curly hair) has the most horribleeee attitude. I've spent 4 weeks back and forth due to being give the wrong prescription, scratched glasses, and only to come out with "you should've bought the protection plan I don't know what to say". Will be emailing corporate as well to make sure this is known about this location.