Came here because some sunglasses I purchased inner eye holder (whatever it's called) was loose. I told them about it and they said they could try to fix it. The ladies were so nice here at Porter Ranch Optometry! A lady attempted and tried but it was a fail because i need to go back to Louis Vuitton store to get the glasses replaced. However, the service was phenomenal the lady that helped me was very sweet and personable. The store is very neat as well ! They have many brands of glasses here! I will come back here to order prescription glasses that I need!! I highly recommend here if you need glasses!! 5/5 for me!! -Marshay D. read more

Porter Ranch Optometry - Outside parking - Optometrists Near Me - Northridge, California

Overall average experience. Parking is tough so plan ahead. Once inside, they told me they have free valet services though. Appointment was easy to make. I was seen 10-15 minutes after my appointment time. The first examination room could be cleaner. The machine was also a tad bit high so I wish they had an adjustable height chair or machine. Dr. Kh. was good, but she was very much focused on directing the conversation in a way to sell more services. She told me that everything was alright, but she would like to watch this and that and for that I needed that...in a tone that made me wonder if there is something wrong with my eyes. I also didn't know that people of my nationality have different optical nerves. I hope that is not a bad thing. read more

Dr. Terzian is always thorough, knowledgeable, and took the time to explain everything clearly while addressing all of my questions and concerns. The exam was comprehensive, and I never felt rushed. It's clear that patient care is a top priority. I left feeling confident about my eye health and grateful for the exceptional service. I highly recommend Dr. Terzian to anyone looking for a caring and highly skilled eye doctor. read more

Been coming here for 4 years now and I love it. Staff is always so pleasant and willing to help. I suggest booking your appts in advance. They are always busy! read more

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My experience at Porter Ranch Optometry exceeded my expectations. I have trouble finding frames that fit me properly but the associate there was very helpful and found me an amazing pair of frames that fit me perfect! The whole experience was easy, and my prescription progressive lenses were perfect. Thank you Dr Khalid & team read more

They don't do colored contacts there. I specifically went to get colored contacts and they won't let you get them there for a reason I couldn't understand. read more

I have been going to Porter Ranch Optometry for several years. Dr. Janice Paknejad, O.D. is AMAZING! Seriously the best optometrist I've ever seen in the 53 years I've spent on this planet. She is incredibly knowledgable, informative and charismatic. She is my favorite visit of all my health caregivers. read more

Got an appointment relatively quickly. I was seen at the time. Service was good. They had the insurance sorted out when I got there. Slightly more expensive than our last place. Will return though parking is terrible. read more

Great service, lots of options for glasses. We've been getting our glasses here for the past 4 years.

The staff was wonderful. They were able to see me same day for contacts it took no more then 45 min for the entire process. Prices are reasonable overall a pleasant experience.Highly recommend. read more

Dr. Paknejad was fantastic! Here are the reasons why; she provided excellent, kind, informative, patient service to my 11 y.o. With autism. She double, tripled checked her exam to ensure that despite difficulties with communication she was giving my kiddo a proper prescription. I could not be more happy with her exam. Where i have a difficult time with is the front staff, the older woman who barely helped us select frames and did the initial eye check. She said but 10 words to us the whole time, failed to really acknowledge my child as a whole person. And the receptionist was incredibly unenthused, not warm or welcoming. There were 2-3 other customers/patients at the time. I could go into more detail of the front staff services and experience but i would rather highlight Doctors fantastic exam instead. However this is why I gave the three star review. Facility is beautiful and clean. read more

Dr. Khalid is truly amazing! She makes you feel so comfortable, takes her time with the exam, and is incredibly knowledgeable. I couldn't recommend her more! read more

We have ordered eye glasses from other Optometrist but the quality of the lenses were really bad but not Porter Ranch Optometry. With Porter Ranch Optometry you receive quality lenses and Porter Ranch Optometry has an outstanding variety of eye glass frames to include designer frames. read more

Our whole family has been coming to see Dr Terzian for over 10yrs; late to the review. He's so calm, respectful and knowledgeable. Although his practice can get super busy we never feel rushed. Office is always clean and organized. Through out the years some staff has changed however, they all continue to be personable and provide great customer service and are always helpful. Parking does suck but not a deterrent, at least for us. We were local before but even after moving away from the area, we still drive the 40mins to see Dr. Terzian and his staff. read more

I decided to check out Porter Ranch Optometry (PRO) because the previous place I went to was small with little selections. PRO has almost every brands and the place is clean, spacious, and welcoming. PRO service was quick, professional, and friendly. I walked in and about within 40 minutes and that time includes purchasing frames there. I really appreciate Ceci! She's very nice, helpful, and enthusiastic! Thank you PRO for the quick and painless yearly eye exam, I will definitely come back next year! read more

Porter Ranch Optometry - Waiting area - Optometrists Near Me - Northridge, California

When I came in the staff was so welcoming and answered all of my questions. I was helped by Katrina and Janelle and seen by Dr. Khalid. They were all extremely nice and knowledgeable. It was such a pleasant experience! read more

This was the best eye exam / frame selection experience I've had and I've had plenty of both. Great staff. The doctor was excellent and so was the dude who helped me get some frames. Highly recommend this business. Make a res. They're popular and there's a reason. Also, very fast. In and out no hassle easy peazy. read more

I called up for a same day appointment and they were booked but the receptionist took my number in case there was a cancellation. From the moment I came into the office I was greeted with kindness and everyone was very helpful. The Doctor was very thorough and answered all questions I had. The young lady that helped me with my initial exam, also helped me pick out my frames. She told me about a real handy optical insurance that cut my order in over half. This office is amazing and I will be coming back every year. read more

Porter ranch optometry are amazing, I been coming here for the past 3 years. I usually get Dr. Paknejad and my husband Dr. Terzian, both are amazing and always listens to our concerns . Ceci front office always guides us with our insurance and helps us choose our glasses/sunglasses . Thank you La optometría de Porter Ranch es increíble, he estado viniendo aquí durante los últimos 3 años. Por lo general yo siempre voy con la Dra. Paknejad y a mi esposo, el Dr. Terzian, ambos son increíbles y siempre escuchan nuestras inquietudes. La recepción de Ceci siempre nos orienta con nuestra aseguranza y nos ayuda a elegir nuestros anteojos/gafas de sol. gracias read more

Love this Optometry! The staff is so friendly, Very helpful, and pleasant. I stumbled upon it doing a Yelp search. I was also in search for an optometry that carries high end brands. This place has a great selection from brands like Prada, Tom Ford, Gucci, Ray Ban, Dita,to name a few. This is now my new Optometrist. read more

I absolutely love Porter Ranch Optometry. On my most recent visit eye exam. I needed contacts and a new prescription update. Dr Terzian is very thorough with my eye examination. He takes his time to make sure my eyes are in good health and took his time to answer all my questions and concerns. The absolute cherry on top are the receptionist. Rucha, Sery, Marbet and Christine are very positive and enthusiastic. 5/5 Stars! read more

They made my glasses wrong and they didn't wanted to fixed it. I definitely do not recommend this place. They wanted to do what is the best for them not to me! read more

Love the staff and Dr. Terzian is the best even though I live in Encino but it's worth the travel. Thank you for all your help read more

Based on yelp reviews, I called first then came here with my wife with my Eye Rx to get new glasses. If all went well, my wife would afterwards schedule an eye exam for new contacts & eyeglasses. I gave the lady my CIGNA Vision ID card that had my membership #. She asked me a few questions while entering it the computer, then inquired whom was my carrier. I was sort of stunned, as she was looking at both sides of my CIGNA ID card in her hand while was telling us that there was not enough info on it. She suggested that I call CIGNA to clarify and get back to them. So we returned home and called the CIGNA Customer Service number that was printed on the card. They verified that we are covered and were equally puzzled why this business rejected our CIGNA Vision ID card. I called PR Optometry back to relay what CIGNA customer service told me. They asked me for my membership number printed on my CIGNA ID card and said, "Oh, sorry, your card is valid". I inquired what info was missing that they needed, and was told nothing was missing. Everyone was polite and cordial, but this interaction did not exactly leave us with a very good impression. We later visited a different nearby Optometry and everything went smoothly. read more

I really like the optometrist but the staff/front desk service is awful! Have had to wait so long for my contact order and they lost my prescription, very unorganized and unprofessional. After being a regular here I will not be returning. read more

Staff is excellent. The only thing is the parking is horrible they do have valet. Four stars due to parking is horrible.

Called to make an appointment, was left on hold for over 10mins, hung up and will take my business elsewhere.

They Accept VSP Insurance! I Love my Ray-Ban's, I will never get any other brand because I wasn't raised with Glasses. I sleep with them allot (what I'm tired :( lol). I remember calling places all over the valley for prices, and VSP networks. I finally called Porter Ranch Optometry and Their Prices were right, and they were in the network with VSP insurance. When I arrived for my appointment The Atmosphere is so pleasant and clean there, and the staff is really friendly. They make you feel so welcome. The Doctor Is very polite and kind. They have a massive collection of glasses, as well they are able to order pairs that are not in stock at their location. I tried their free pairs and they do get the best ones they can find. However I find, for myself, its better to buy Glasses from a brand name The quality of free glasses are very poor no matter where you go. I always tend to break them within a month or 2. I buy Ray-Ban Because they have lasted me up to 3-4 years. I am going to come by this year for some new sunglasses because last years glasses are still on my face without the help of tape! (or glue) Customers there Tend to seem to be wealthy, so they don't give a fuck and they will park in 2 spots because they act privileged. (No one cares that you own a stupid Blue Bentley, Get over yourself!) Overall they get a 10/10 from me! Tip Top! read more

I've been using this optometrist for a few years now and recently started taking my kids as well. They are very patient and caring in working with children! I would definitely recommend their office for your optometrist needs! read more

My husband and I have been going to PR optometry for years when we need eyeglasses or sunglasses. Christine is so friendly and she gets the job done! She will even order the items you want if they don't physically carry them at their location. read more

The doctors, there are amazing and very caring. They are always super busy because they know how to treat their customers. Whenever I have any sort of issue, they are quick to help me resolve it. I love this place. And I have the worst eyesight ever. read more

Back again for my yearly visit! Third year in a row and once again, best all around! Thanks to Sesy and Amanda, always providing top notch service. The 5 Star ratings don't lie, i've always felt welcomed and comfortable shopping for both prescription sun glasses and regular prescription glasses. There is a ton of selection here for all budgets! Highly recommended! Ask for Sesy, she will take care of you! read more

This is by far one of the easiest eye exams I have ever got in my life. The employees were friendly and nice. Dr. T. was nice and knowledgable. He wasn't pushy in selling frames and such to me. He even gave me my prescription w/o even me asking so I could shop around if I needed to. I have got many eye exams done at lenscrafters and they have always been very pushy in selling their stuff. For once, it felt good going to an optometrist. O and don't forget to get their Yelp deal. It is not a bad little savings...:-) read more

Thorough doctor and great selection of frames. They were very helpful. I will be a permanent patient!

The hubby and I needed to find a local eye doctor so I turned to yelp and found Dr. Terzian. We did have to wait about for about 6 weeks for an appointment but it was worth the wait. They have a great selection of styles and brands to chose from. Camille helped me chose a beautiful pair of glasses that I've got a ton of compliments on. Sessy was so kind and helpful. Dr. Terzian was gentle and listen to my concerns. We'll definitely be back very soon for more glasses! read more

I almost never leave bad reviews but the way this company treats customers really pissed me off. I called them today to get some info. They've put me on hold and after waiting for over 5 minutes I've called them again. The same guy picked up the phone and said he'll put me on hold again. After I asked him what's the estimated wait time, he was rude to me in response. No problem. I'll go elsewhere. read more

I came in with my husband to his appointment great service very satisfied with his appointment so I when ahead and schedule a appointment with them for myself and my daughter I love the great service since we walked in especially with Christine she is fantastic definitely recommending this place to family and friends read more

Always my optometrist of choice. Great service, up to date technology and all the greatest new frames. Thanks for the great service

I can't say enough about this office! From the front desk staff to the Drs is just wonderful service. Everyone is so helpful and goes above and beyond to make you feel like they really care about you, your comfort and customize your needs. Also, a special shout out to Amanda and Sessy. Elsie xo read more

Finally a new place with a huge selection of designer glasses. The staff is really nice and I'm so excited I found this place on Yelp. Great prices and I can't wait for my new glasses to come in. I highly recommend them and they accept all forms of insurance. read more