I have been attempting to schedule an appointment for 3 weeks. I've done everything. Left…read morevoicemails called multiple times a day.. Can't get anyone on the phone. What a joke and waste of insurance money!

My husband and I have been seeing Dr Siegfried for 8+ years since we moved here from the Midwest…read more She remains so essential. Especially now, as we are older and have more complex needs with approvals and locating the right help within the limitations of our plan. Robin, the nurses assistant, is as essential for us as Dr Siegfried. Another great balance of expertise and care. My husband recently had to solve an issue with a prescription. Between brand-name, generic name, and medical listing, and pharmacy confusion, he had to speak with Robin three times. So patient!

I moved to Laguna wood's village 10 month ago,and finally found doctor Duong and he is wonderful!…read moreHe's very patient and actually takes the time to listen to all my concerns. His office also helped me set up on MyChart, which is so convenient--I can message him anytime and get a quick response. I can also check my test results and schedule appointments right there. Plus, he handled my prescriptions and had them delivered straight to my door! I highly recommend him if you're looking for someone new."

He is amazing! Changed my life! Fast! Great at what he does! My ankles were swollen all the time…read moredue to a previous doctor that was supposed to fix my varicose veins! I'm 40 years old and thought they would be swollen the rest of my life!

Mark Shields has been my internist for over five years. While he does listen attentively (or seems…read moreto) and is always personable during appointments, he seems to do little about the medical problems I see him for. I need someone who is aware of and will coordinate my care for numerous issues, including diabetes, HBP, and others. Dr. Shields also practices in an office where it is literally impossible to speak to anyone. Very ARTIFICIAL intelligence leads me from one recording to another; no one ever answers the phone. Not good.

I would never change my Dr. The staff is very friendly! The…read morenurse is fast and does her job professionally. She is always on top of our calls. Glad Ashley came back to work for Dr. Shields. Dr. Shield listen and always explain everything that's going on with your health. He is very straight forward explaining the medical field of your condition and in our English terms. So we are always on top of our condition in both fields having a full understanding! The appointment staff are great they give you options of hours that fits your schedule and is never pack. The waiting time in the waiting room is reasonable... Love this medical office... Beside that is super clean!

Great care, quick service, amazing doctors. The office receptionists and admin are all very…read morefriendly and fun. I appreciate the wonderful care and in house services provided by all here, thank you!

I am writing to express my heartfelt appreciation for the exceptional care and service provided by…read morethe team at MemorialCare Medical Group, particularly the Laguna Woods office. The level of care and attention to detail that the Laguna Woods team displays is truly commendable. It is evident that they prioritize the well-being of their patients above all else, and their dedication to providing top-notch healthcare services does not go unnoticed. I would like to give a special shout-out to my provider, Talar, who has been nothing short of amazing. During my visits, Talar has consistently gone above and beyond to ensure that I feel heard, understood, and well taken care of. Her ability to listen attentively to my concerns and provide thorough assessments speaks volumes about her professionalism and commitment to patient care. I genuinely appreciate the time and effort that the Laguna Woods team puts into their work, and I am grateful for the positive impact they have had on my healthcare journey. Keep up the fantastic work, Laguna Woods team! Thank you once again for your outstanding care and dedication. I look forward to continuing my healthcare journey with MemorialCare Medical Group. Warm regards, Joanna Marie

Didn't seem very interested in my reason for the visit, but called in an RX that I still haven't…read morerecovered from. He didn't give any warning about possible side-effects, which were devastating. When I called the office after a considerable trial period for the ??? med, he offered me another RX that didn't correspond to my problem.

Dr sterns and his staff are outstanding. Very caring kind staff and Dr Sterns is the best dr…read moreI have ever seen. He listens so well and never acts like he's in a hurry. He is always thoughtful and supportive and caring.

He's the best! He found a tumor that turned out to be a cancer that my oncologist says is never…read morefound until it's too late and six years later I'm still here and doing great.

Dr Zamani is an excellent doctor, however, the office staff is very bad. They have been giving us…read morethe run around for over a month for a simple referral for my mom. They either have a poor work ethic or are mentally incompetent and can't do the simplest of tasks. All we needed is for a referral to be faxed, they can't do anything right; literally, every step of the way, there is an issue. Plus, they lie or just disconnect the call. Save yourself the frustration and avoid this office; it's not worth it, there are other options out there. Unfortunately, we as a family will no longer be going to Dr Zamani, and will be switching. I will be telling my friends aswell whom I have referred in the past.

Best doctor. He truly cares and wants the best for you. He is very knowledgeable. He is very kind…read moreand wants the best for his patients.

If you want to spend time listening to this doctor praising himself and how great he is, then he is…read morethe right one to go to. Otherwise don't expect to be heard to your preferences be respected.

Dr. Tran is very detailed. She listens and lets you know what is needed. She's always ahead on…read morekeeping me well.

After 3 weeks of trying to make an appointment at all various times of the day-I have decided to…read moregive up and look elsewhere for a primary doctor. You don't want to begin healthcare with not being able to schedule appointments. Note to this Medical Group/Dr.Tran-whoever Summer Lagunas is..she NEVER NEVER NEVER answers the phone or calls you back.

I was very sick with flu that I couldn't even drive to the office to be seen. I called Dr…read moreSadeghi's office. The staff, Karen and jasmine , messaged Dr Sadeghi quickly and Dr Sadeghi prescribed me some medication. I really appreciate Dr Sadeghi's caring and understanding. Thank you Dr Sadeghi and the office staff

A family friend recommended Dr. Sadeghi to me and my family. She is beyond knowledgeable and up to…read moredate. I was having some health issues and none of the doctors I was going to seemed to be able to figure out what was going on and why I was having certain symptoms. Dr. Sadeghi took her time to listen to my previous history and ended up figuring out what was wrong. I am extremely grateful for all of her help and have been recommending her to everyone I know because it's really difficult to find a doctor who is as caring as she is!

Rarely do I find myself at a loss for words, but I don't know how else to put it--the man is a good…read moredoctor. Unfortunately, we live in a time when doctors are under immense pressure. Many of them are stressed out, overworked, and suffering from burn out. It's these types of conditions that cause doctors to make mistakes and grow apathetic towards their patients, especially those in "factory" medical centers where the objective is to churn out as many appointments a day as possible. Dr. Frolov is none of those things. He is a genuine medical professional who takes the time to give his patients the attention they deserve. I have never, ever felt rushed during one of our appointments. He sits, listens intently, asks relevant questions, and makes a real, thorough attempt to get at the heart of whatever may be troubling you. He has a wide breadth of medical experience, but is not above pulling up recent medical articles from the web or referring you to a specialist if the situation warrants. His objective is to make you better. What I appreciate about Dr. Frolov, in addition to his expertise, are his bedside manners. He is polite and reassuring. This may not be as important to other people, but for me, the relationship between a patient and a doctor is a sacred one. My health is a very personal thing and when I bring my ailments, fears, and anxieties to my doctor, I want the comfort of knowing that there is someone very human, very personable on the other side of the table. Now, I don't want to delude anyone. Dr. Frolov keeps a pretty cool demeanor most of the time. I don't expect that he's going to wow anyone with his exuberance. He's there for a purpose, but he does it in a friendly way that makes you feel at ease. And in an industry where those basic niceties are getting harder to come by, I'm glad Dr. Frolov hasn't wavered. Lastly, because it needs to be said, Dr. Frolov keeps his appointments reasonably on time.

Professional, experienced, intellectual, patient, and sincere. Dr. Frolov is a great doctor and…read morewonderful man.