Korey Wong at Nacron is the person I go to for any computer issues. He is so knowledgeable and…read moregreat at fixing all my laptop problems and did my router setup that works exceptionally well. Very reasonable prices.

My motherboard and a few things broke in my PC that I built 4 years ago. I didn't have the time to…read morereplace or do a rebuild myself so I got in touch with Korey from Nacron Productions to do a PC rebuild. Our first interaction was very helpful and he got me quoted pretty decently and had a set price for the rebuild. From there, he helped me order the right parts and took me step by step to doing a PC rebuild to make sure everything works and none of my data was lost. The parts came in and Korey came and picked all the parts up and began the rebuild, taking me step by step through the process. Communication was Excellent and he sent photos of the assembly. Korey did an awesome job with this rebuild, entire setup was clean, cables were very organised, and he gave me specs and even offered advice on how to make the rebuild more efficient. He delivered the PC back to my house and the rest was history. Highly recommend Korey for all your PC needs. He really knows his stuff.

Had a really bad FPS DROPS LOW FPS (60-10) and gpu was hardly being utilized after months of trying…read moreto mess with it myself, help from friends and going back and forth with AMD customer service over email. I could not figure out how to fix it. Brought it in to PC Plug hawai'i and on the next day was back home playing with over 500FPS! And no drops. After Diagnostic turned out it was a failing motherboard and he hooked me up with a new one installed upon pick up!.... Mahalo again Lip and the team @PCplughawaii! Very professional and throughout the day would get updates which was nice to be in the loop knowing what they were doing.

Had a resovoir pump fail on me causing high cpu temps. Called pc plug on a 2/9 Monday and dropped…read moreit off. They did their diagnostic the day after, and gave me suggestions and recommendations. Had it done by 2/11 Wednesday . Super helpful and professional thank you to Lip and the team much mahalo . Everything is running great now!

Mark was very responsive and helpful when I was asking for a quote through yelp and offered to…read morecheck it out to make sure I even needed the screen replaced first. I did actually need it replaced and he was so fast and had the best price out of some other places one of my friends called for me (since I couldn't make calls with a broken screen). I have another phone with a jacked up screen, so I'll be back to get that one fixed here too. He also is super friendly and SOOO patient-he had to listen to my family members calling me on speakerphone (who were freaking out because my broken screen/phone was sending SOS messages to them and they all kept calling thinking I was kidnapped at the phone repair store) LOL! Mark was so kind and was helping to reassure my family that they are doing the right thing by checking on me even though I was getting a bit frustrated. The SOS messages had started a day before I even got to the repair store, so I was really over it by that time. Thankfully, I'm not kidnapped and I have a perfectly working screen now, which is how I can leave this review. Yay! He's the best, highly recommend!

Worked with Mark directly and everything was smooth sailing for the very start. Mark was able to…read morenot only give me a quote on the repair, but also a time frame from the shipment, and his availability all within the first few minutes of speaking with him. He went above & beyond by accommodating with my schedule and I was able to get both my front + back screen repaired within the same week! Honest and solid work. Would highly recommend this business.

The battery in my phone was almost dead. I called them, and was able to set up a "same day". I…read morewalked into the shop and there was a lot of people. Leading me to assume that I was going to be without my phone for a day. The counter girl asked for my email and said it would be about 30 minutes. The kid doing the work confirmed that yes, it would take about 30 minutes. So i handed my phone over and did some shopping. I came back about 30 minutes later, and sure enough. The repair was complete. While i was waiting in line to pick up my phone. The Tech kid was explaining to customer when its a good time to replace the battery, and when to get rid of the phone. Found their conversation enlightening. I paid the $80, with a thank you, and out into the world i went. The only knock I would give them is the credit card "surcharge". Which I was told about at the very beginning. So if you go there to get your phone repaired. BRING CASH... I will definitely be a repeat customer.

I brought my iPad to the Don Quijote location on the same day I inquired about screen repair. I…read morespoke to Joy which was helpful in letting me know the estimated price as well as what locations are available for same day repair. I arrived to the location at around 12:30pm (time stamp in image.) I spoke to two employees. I talked to one employee that took a look at my iPad and confirmed the price and time to pick up (2 hours). I also confirmed again with the guy who managed the payment that it would take two hours. I show up around 4:45pm and no one greets me walking in. So I walk up (five minutes later) to the first employee and asked if the tablet is ready. She told me, "Oh you're early, I just have to put on the screen." It had been 2+ hours since I dropped off so I was confused but I said I will wait till they are done. I came back around 50 minutes later and the repair is not done yet. At this point it is already 5:45pm and it has not been finished. I wait until 6:18pm and she hands me it without apologizing for the wait or anything. I regret not saying anything about the time issue but it feels conflicting because of all the things I signed and I am not sure if I am in right to. The problem is not how long it takes, but it was the misinformation about when pick up would be. I confirmed with two people that it would be ready in two hours. It came out to almost 6 hours. I would not have minded dropping it off and coming back another time, if they had communicated that. But I was told it was 2 hours so I waited there, standing in the store and not wanting to rush the employees. The repair itself is excellent but the customer service was conflicting. I paid $329.84 and expected quality care. I do wish I had a better experience because it seems others do.

Had an awesome experience with Sam's Electronics this past February. We had purchased a TV and used…read morethe all state insurance it came with. When scheduling to get our TV fixed we were provided with Sam's Electronics. This was easiest and fastest experience we've had where we got our TV scheduled for repairs and then fixed in less than 2 days. Sam was very accommodating when scheduling the appointment. When he arrived for the appointment, he was on time, professional and friendly. He was very knowledgeable and he repaired our TV in a short amount of time. If you are looking for someone to look at your TV, and possibly other types of electronics call Sam's Electronics. You won't be disappointed.

Timely,efficient and very personable. I could not have asked for a better experienceread more

Technician Jacob is awesome. Highly recommended. Quick, efficient and very knowledgeable. Would…read morerecommend to any and everyone!

Jacob was great and top service when comes to timelines. I had an alignment issue when we were…read morereplacing my phone screen. My selfie camera was not identifying my face and Jacob replaced it within 30 minutes. I had me on my way. Great service top-notch place. Highly recommend.

RD Technology calibrates hundreds of instruments. Although they are not a repair facility, they…read moreare able to repair a great number of things if you are a calibration customer.

From the owner: Calibration of test equipment to include but not limited to pressure gauges, torque wrenches,…read moremultimeters, insulation testers, scales, tensiometers, etc.

Tried changing my own iPhone 14 screen after feeling confident from DIY YouTube videos and had to…read morestop in cause things went south quick lol. Cable connections broke, screen cracked. Needed my phone screen addressed urgently for work over the weekend and Jadea stepped in to save the day!! When I gave her my phone, scattered parts and screens (new replacement and broken), I was shocked how fast she pointed at the problem. Literally zero hesitation. Explained and diagnosed the situation very effectively. Gave me tons of options while understanding my needs with the urgency and what I wanted to pay. She cared a lot about my situation and that was really nice. Having your phone down can feel very panicky and most people could take advantage of this to upsell things but she was very assuring and extremely knowledgeable. Easy to talk to. Very satisfied with it. To be honest, this was my fault and she could've let me reap the consequences (which I understand) but she gave me a small quote and unwillingly installed my ordered, new screen while testing the phones functionalities. Thank you Jadea. Aloha.

I am extremely disappointed with the service I received…read more My laptop was in repair for an extended period of time, and after finally getting it back, I was informed that the fans had been replaced but that the thermal paste was "practically fried" and would likely need to be replaced soon. What frustrates me is that the laptop was already disassembled for the fan replacement. If the technicians identified degraded thermal paste while performing the repair, why was such a basic maintenance item not addressed at the same time? Instead, I was given back a machine that they themselves acknowledged may soon require additional work. From a customer perspective, that makes very little sense. Replacing thermal paste is one of the most common procedures performed when servicing a laptop's cooling system, especially when the cooling assembly has already been accessed. After waiting through the repair process, I expected the laptop to be returned in the best condition possible, not with a warning that another cooling-related issue was already present and may need attention in the near future. The communication from the staff was polite, but the quality and completeness of the repair left me disappointed. I cannot recommend this service based on my experience. Update: I was just informed that it was unfortunately a employee that didn't have all the correct knowledge. The thermal paste was reapplied we were just told differently. I am very happy to hear that the correct actions were done. But I would like to make aware that miscommunications can cause great distress especially with $2000 devices.

Wanted to charge a large "show up fee" then a dishonest flat rate service for when they came back…read more Don't encourage this type of billing it's dishonest. Try a different service

This is a condensed version of my experience with E&A 808 Repair…read more My Dell laptop that cost me over $2,000. only needed a CPU fan, so I called this business and October 24 2025, Eric picked my computer up from the house and I gave him the nonrefundable $100. in cash as per his terms. I asked him to be careful with my PC as it was in perfect condition as he put it in the back of his vehicle on top and among other PCs and things to my disbelief. When he brought it back November 5, 2025, I gave him $109. in cash and asked for a receipt. I discovered the next day that the new fan made a lot of noise so I called him and November 17 he picked the computer up from the house. Again I asked him to be careful with it but it went back into his vehicle on top of PCs and things. November 24th he returned it, handed it to me and drove off. I went inside turned it on and not only did the fan still make the same noise, I got one critical message after another and could not get the laptop to load up. I called Eric immediately and said I just want you to know that I just turned my computer on and I am getting one critical message after another and it will not load up/turn on and I don't want to talk right now as I am very upset/angry about losing my computer and I hung up. Eric called back and I picked up and said the same thing and hung up. He called again and I did not pick up and he left a threatening message and repeated it 3 times. He said that I was rude and not a nice person and I was not to contact his company ever again or he would call the police and press charges for harassment and would never do work for me again. How convenient to ruin my expensive laptop both physically and mechanically and get $209. in cash and then renege on his 6 months warranty and threaten me! For the record I always treated Eric with respect and never used vulgar/foul language even when he ruined my PC. He always seemed to be on edge and ready to argue as I bit my tongue numerous times to avoid arguing on what he said or how he said something, he was consistently late on pick up/drop off, he does not take care of or respect customer's PCs from what I saw and experienced as he piled them in the back of his vehicle without any padding/protection. He scratched and scuffed up the outer case of my Dell laptop that was in perfect condition in which I was not able to get them out. He had my computer tied up for a month when he told me the replacement fan would only take a few days. I have tried to keep this short but there is so much more. Please read ALL the reviews on Yelp and the BBB before deciding on a business to repair your electronics and I would recommend a company that is BBB accredited.

I gave him my UPS to repair and he disappeared, went AWOL. The other reviews summarized what…read morethat's like.

I only am giving a star because I have to…read more We got them through my warranty company also. Agree with the other reviewer's comments that they started off being really nice but then if something gets complicated or, heaven forbid, they make a mistake, suddenly they don't return calls cancel appointments or just basically go AWOL. They never finished the contracted job, never replaced the ceiling fan that they supposedly ordered for me, never responded to numerous calls and emails from us or the warranty company, and I ended up having to dispute what I paid them through my credit card company.