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MR Electronic Piano Repair

5.0 (10 reviews)
Closed 9:00 am - 6:00 pm

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Response time

10 minutes

Response rate

100%

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4 months ago

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5 months ago

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2 years ago

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5 years ago

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Michael R.

Thank you, Julie, for your honest review.Good luck!

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2 years ago

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Michael R.

Mahalo, Koa!

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6 years ago

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6 years ago

Very friendly, my Yamaha p-125 got damaged on the plane ride over her, he got it working good as new for a reasonable price.

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Review Highlights - MR Electronic Piano Repair

Michael provided an prompt and efficient service going above and beyond what we expected!

Mentioned in 6 reviews

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Tomo's Piano Service

Tomo's Piano Service

4.4
(7 reviews)

TLDR: Grant is very unprofessional and doesn't know how to handle business. Zero communication…read more Blocked my contact. Hung up the phone when calling from another line. ------ In September, Grant was hired to tune our piano. Per his recommendation, we hired him to install dehumidifier rods. However, I changed my mind about the installation, so he returned to remove it. He was still paid for his time because he gave me a partial refund. He didn't express anything at the time and he was partially paid, so I thought we were in good terms. In December, I texted him a question in regards to tuning, with the intention of hiring him to tune the piano again. We had a special pianist scheduled in January. I didn't get any response, so I followed up a few days later. Again, no response. Comes January and I texted him about re-installing the dehumidifer rod. However, I noticed my text didn't show as "Delivered". I tried calling him the next morning, and it went to straight to voicemail. Out of curiosity, I called him with another phone, which he answered. Upon introducing myself to him, he said "I'm not available right now. Sorry." And, he immediately hung up. Honestly, I have no idea what I could've possibly said or done to hurt his feelings. Maybe, he thought I was not an "easy client" for changing my mind on the dehumidifer rod. Either way, it doesn't change the fact that Grant is not professional at all when it comes to dealing with clients. He will literally block you and even hang up on you when you confront him. Just be aware when hiring him. Don't expect a long lasting business relationship as he can suddenly cut you out for hurting his feelings. Hawaii is a very small community. I hate to leave a bad review as everyone knows everyone. I have no intention to hurt people's businesses. But, I can't resolve anything with Grant since he wouldn't explain to me anything and completely blocked me off. So, I'm just here to warn others. Don't get me wrong, Grant did an excellent job tuning. He knows his craft. He just doesn't know how to deal with clients, which is crucial in running a business.

My Baby Grand had sticking keys and was badly out of tune after years of being untouched. Grant…read morecame over and diagnosed the problem (later) telling me the piano was in shock mode! He asked if he could remove the inside and fix it at home which was ok by me because the repair would take many hours. A couple weeks later ready to install he spent another 4 hours putting everything in place and then tuning it. It sounds so beautiful now that it makes me want to start playing again. Grant is a little quiet and a perfectionist and I highly recommend him. For all that he did he was reasonable. Thank you Grant.

MR Electronic Piano Repair - pianoservices - Updated July 2026

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