Responsive, professional and very knowledgeable about pianos! Lee has experience in appraising,…read moretuning and repairing pianos.

Lee, replaced the lead weights and repaired my damaged keys to my baby grand piano. Communication…read morewas excellent and highly recommend him for all your piano/tuning needs. He is definitely my go to guy when I eventually do a complete restoration.

They were punctual, professional and even played me a concerto after tuning and replacing some old…read morestrings. Would definitely use them again!

I have never written a negative review on Yelp, but I feel compelled to do so in this case. I asked…read moreMr. Wang to tune my piano -- he agreed to do it, but asked me to speak to his wife to schedule a time. She started asking me all the pertinent information (address, etc) and then asked what kind of piano I had...I told her the brand. I know my piano isn't a fancy, but it's very functional and it's what I have been blessed with to play. Upon hearing that the piano wasn't a Steinway (or something along those lines) she rudely refused to continue the booking because the piano brand wasn't good enough. All that said, I hear Mr. Wang is the best piano tuner on-island and I wish his wife hadn't blocked me from letting him tune my piano.

WOW!!! I can't say enough great things about Payton. Not only did he tune our older piano…read moreperfectly, but he also fixed all the sticky keys--something we've struggled with for a long time. The difference is unbelievable. Playing it now feels like a completely brand-new piano--truly night and day! Payton was reliable, trustworthy, and very accommodating with our schedule. His expertise and attention to detail really show in the quality of his work. We are beyond happy with the results and would HIGHLY recommend him to anyone looking for piano tuning or repairs. 5 stars all the way!

Peyton did a good job with our 30 plus year old stand up piano. He was open and honest about…read morethings and that's all that mattered. Good luck to him and his business. Aloha

Knowledgeable man and great service! Friendly and good with communication. Was honest about repairs…read moreand whether or not it was worth it. Really appreciated him! Book way ahead because it took me a few months to get an appointment.

Incredibly thorough, clearly experienced, and a genuinely good guy. Highly recommended.read more

George and Keith were wonderful. My 45 year old Kawai…read moreacoustic piano wouldn't play anymore. George's and Keith made me feel comfortable and didn't rush or pressure me. It took several visits and a special piano order to help me to choose an electronic piano that sounded and felt like my old Kawai.

Keith is a true gem who is passionate about his craft and it shows…read more I needed help as we are down sizing. He offered his assistance in the form of information. We got a wee off topic, as things do when you are enjoying company, and ended up discussing history, mechanics, maintenance, and intricate/nuanced details- all things I am interested in as it is part of my job- just in a different application. This was a fascinating conversation from a music perspective. I really feel he was born to teach and pass the gift onto others. He was even so kind to call back and connect me with someone who plays at a church in need of a piano! How perfect was that! He is a great conversationist, and a wealth of knowledge. I learned so much today. Thank you Keith! If you'd like to hear him play, he is at The Signature, Friday through Tuesday evening. But, Im sure if you ask, he would gladly show you what your future piano is capable of. No matter your price point, he can find the right fit for you. :)

So great to have Peter round to help me create my crazy ideas for guitars, or to take on the work I…read moredon't or am unable to do. Thank you Peter for all you do, and have done over the decades! Call him, share what you want done and make a new friend!

So glad I found Peter--not only is he an incredible luthier, but he's also an absolute gentleman…read more I brought my Fender Strat in for some intonation issues, and Peter knew exactly what to do--and then went above and beyond. He did a full fret dress and worked out a slight heel kick so the notes wouldn't fret out. He fine-tuned the intonation, deepened the nut slots to make the first fret easier to play, cleaned out all the pots, and straightened the neck. He also adjusted the whammy bar and corrected the bridge, which had been pulling up too far. It now sits closer to the body with a gentler angle--still allows a half-step pull-up, but with better stability and improved tuning. The guitar plays so much better now--and Peter even promised I'd sound just like Stevie Ray Vaughan. I'm pretty sure by "now" he meant in about a million years. Peter works out of his home in Aina Haina. It's a little tucked away at the end of a driveway , but if you follow his texted directions, you'll find it. Although I did drive past said driveway the 1st time around LOL. Happy Shredding!!

I needed help with my baby girl, my acoustic guitar. I'm by no means an expert, and honestly,…read moredespite some experience on stage, I'd still barely call myself an intermediate guitarist, so when my acoustic's connections went on the fritz, I was at a loss for what to do. I asked one of my much more experienced and knowledgeable musician friends, and he instantly suggested BR Frets. He was then confirmed by another guitarist friend of ours who was hanging with us, saying they're hands down the most skilled people on island that they both know of, so I went ahead and made an appointment. Both friends said to expect a couple of weeks, maybe 3 depending on how busy they are, as they do get quite a bit of business, and to try and get an appointment when I can, so I did as soon as I could. I was greeted warmly by Chris, who asked me some pertinent questions, took a look at Hayley, and gave me a clear idea of what to expect; either he can fix her, which if he can, he'd try to do so that night. If he can't clean and repair the connections on my pick up, not only would they likely need to send out the pickups for diagnostic and repairs, but the cost to do so would jump up significantly, showing me how much the piece costs broadly and then factoring time and labor. Sure enough, I called the next day, as advised, and Wes said to come back on in to pick her up. I got there and spoke with Wes, who told me Chris stayed up a bit the previous night to make sure Hayley's good and ready to go, and she was back in action! They also only charged for the time and labor, which was more than fair for the quality they provided and all the relief they gave me. Definitely worth coming to them when guitar help is needed.

Great work on my ʻukulele by Chris and the gang! Great customer service! Mahalo nui Danny!read more

Very sincere and transparent about the product and service he offers. I enjoyed learning from his…read moreknowledge and recommendations. The store is clean and beautiful! His wife was very sweet and came out to the street to look for us since it was our first time and we had a little hard time finding the store. We had a very pleasant visit and my daughter's broken viola was nicely fixed up in a short amount of time.

A friend introduced me to Michael at Cremona Violin in Honolulu. He helped my daughter choose her…read morefirst violin so she can start lessons as well as fit my other daughter with a new cello that will hopefully last a couple of years (since she's only 8 and has lots of room to grow still). Michael was kind and patient and knowledgeable. I look forward to working with him in the future.