First time IHG guest at this establishment and it'll probably be my last…read more The location is perfect and convenient. Very close to LGB if you're arriving and/or departing from there and central to nearby cities. Great places to eat all around + near to Wholefoods. I stayed during a busy eventful weekend and it seemed that I was provided the last available room in the hotel that hadn't been used in who knows how long. The room was overall dusty and smelled of old linens. The bed was uncomfortable. Should've brought it up to the staff but I was traveling with my infant. Wouldn't really recommend to anyone

Much could improve here. The people who run this establishment are extremely deceiving with their…read morecheck in process. Unlike most other locations, they do not sent out a digital room key, because they bait you to their front desk to pay their mandatory parking fees and to collect a drop tag for your vehicle first. The parking lot is just a very basic space, nothing special and unprotected. They did not let us know that they only clean rooms every 3 days, until we inquired why we had not received clean towels for the next day. Very vague information is given and it felt quite frustrating. The breakfast was ok. We have never been fans of powdered reconstituted egg products which we have come across with Hampton Inn's in the past. This location actually did provide what appeared to be a make your own sausage egg muffin situation, which included round whole eggs. This was the only good part of our stay. We will not return. We travel a lot and our childhood hometown was this area. It didn't feel welcoming nor, like home. They also need to tone down the extremely obnoxious smell in their lobby. It smelled like a Comet cleanser factory. Not a great scent especially if you have allergies.

We got a great deal at this Courtyard. We were happy with the price and the room. Our room was…read moreready when promised and that means a lot to us. The location is great if you are in the area, we often are. The rooms are super clean and the maid service is great. All of the staff is great. You will want for nothing. The lobby and outdoor areas are so pretty and well maintained. It is very calming. It is never too loud. They have all the amenities you might need. We were really impressed with the room and the comfortable beds. We loved the spotless bathroom. But our favorite part was the service. We needed a few extra towels etc. and they were sent up right away. I love the snack machine and getting ice is so easy. All in all it was an excellent experience.

My company uses this hotel when employees come into town. Service was GREAT, the lovely…read morecafe/bartender who I spoke to was amazing however my first room while the AC was great and the room looked nice, it was full of ants. The Front desk was quick to switch my room and comp me a drink ( that was above and beyond, I was just happy with how quick they switched my room). The second room was just ok. It seemed older, the AC wasn't as cool as the first room and the noise was much worse in this room. The bathroom wasn't completely clean either. It did it's purpose but I may try to stay somewhere else next time unless I'm forced to stay here. I like to say a few positives, the location was great. There was a great selection of food places. The staff was wonderful, the rooms just didn't fit the bill.

Pet-friendly, safe area, $20 a night parking. Walking distance from LBexchange. Clean rooms, newer…read moretowels & CrabTree & Evelyn shampoo, conditioner, body wash & lotion (full size) Breakfast was different all three days that we stayed here. It was an easy stay few days here and we really liked it. The only thing tho, we were asked upon check-in if we'll be utilizing their cleaning services, we said just on Sunday. We took the privacy sign down on Sunday and try e cleaners never came. It's fine, just wondered what happened. Still an overall good stay. Would recommend this place still.

This Hilton is nice. Seems recently renovated. Rooms are spacious and really do feel like a small…read moreapartment. It's great for my family of 4 and 2 dogs. Staff is friendly and tons of security at this location, always a plus. A great Hilton to stay at if you're in the area.

Hotel Royal exceeded our expectations…read more We stayed here for one night before our cruise. The service was excellent. Our room was super cute! Very comfy bed, great AC! Bathroom a little small but easy to work with. They had a fridge and coffee maker. In the lobby they have a small room in the back behind the receptionist that has tea, coffee, utensils and other things you may need on your trip! Plus it's a cute area to sit in the morning or while waiting for your Uber. They have plenty of water in the lobby. Bottled and ice water from a large glass dispenser. There are bikes available for use. It's a pretty great location - we were able to walk to really incredible restaurants, and it was super close to our cruise port!!! We highly recommend this place and would book it again on our next Long Beach stay!

We were here for an event recently and spent the weekend here. For starters they do have available…read morepaid parking in the back. The property itself is located in the heart and soul of downtown Long Beach. Our room was cute, cozy, and clean with beautiful hardwood floors. We had a comfy king sized bed and also a sitting area with a couch. Just to name a few of the amenities there was a microwave, mini refrigerator, coffee maker with Starbucks coffee. The bathroom had a shower and it also provided full sized bath and body essentials. They do not have an elevator but we managed to bring our stuff up a flight of stairs with no issues. The guy who was working in the lobby did offer to help us but we declined. Overall we had an amazing experience here and can't wait to return.

I had a really great 2-day and 1-night stay here! The location is close to stores like Starbucks,…read moreColdstone, and Levi's. It's also very close to the downtown area. From the hotel I was able to walk to downtown and explore cute shops! The staff was also amazing! They were quick and thoughtful with the check-in/check-out process. When we had an issue with the TV, they came over quickly and helped us troubleshoot it. They also were helpful when I realized I forgot my toothbrush. Very much high-end hotel experience. I was also able to study in the lounge which was quiet and peaceful. I will say, I didn't exactly love the sliding door in the bathroom. It doesn't lock (or if it did, I wasn't able to figure it out) so there's not much privacy. I've been seeing this sliding bathroom door trend among many hotels, so this isn't a negative towards this specific hotel. Overall, it was a great experience and I would stay again! They had a dining area where I was able to order a full breakfast meal or a quick to-go food item depending on my needs.

Personally, I LOVE this Hyatt Centric. I bounce btwn the Hyatt Regency LB, which is just about .25…read moremiles away and adjacent to the LB Convention Center, but if I'm doing a walkable staycation and don't plan on driving during my stay, I choose Hyatt Centric at The Pike. The Pike refers to a shopping and entertainment area within this city block. So it's real convenient to restaurants, outlets, a movie theatre, and ALLLL the Long Beach Harbor and Shoreline Village offer: shopping, a arcade with carousel, Long Beach Aquarium of the Pacific, Shoreline Aquatic Park, Long Beach Pier, LB Boat Rentals and Wheel Fun Rentals. Not to mention a really nice, easy walkway along the shoreline with postcard views of the Queen Mary. Hyatt Regency is great of you're attending a conference at the convention center and can write off biz expenses. Otherwise, I find the parking fees, even with in/out privileges for guest, to be steep($44/nt self; $49/nt valet), I addition to the "Destination Fee" ($30) charged at Hyatt Regency. NOW, that being said, sometimes they have package deals, so these fees can be absorbed. Compare it to Hyatt Centric The Pike, where you will be parking at a Long Beach City Public Parking structure next-door to the Hyatt Centric(separate review), NOT having in/out privileges, unless you pay each time you leave, but paying $24/day and no "Destination Fee", and I think Hyatt Centric makes more sense for pedestrian explorers. Since both hotels are within the same walking areas, choose what works best for you, but those are my strongest considerations for choosing at which Hyatt in downtown LB I'll be staying. Hubs doesn't give a rip. LOL Anywho, here is ALSO why Hyatt Centric feels "homier" to me. First and foremost - THE STAFF!!!! Jorge, Dir. of Operations, reached out ahead of my arrival(standard), but continued to be of assistance when I engaged with him about my stay and what our celebrations for the New Year would be. Very thoughtful. Emma was friendly and very helpful in checking us in and making sure I received all my Hyatt Member amenities and perks. David, Front Office Manager, followed up to see that our stay was a successful and happy one and to further offer any assistance for future stays. Throughout our stay, we were greeted by staff cheerfully, but they never imposed. Honestly, remember when Hyatt use to boast about "the Hyatt Touch"? THIS is what they meant. They may not refer to that in marketing, but Hyatt Centric The Pike Long Beach seems to be one property that is still very committed to this idea. I have been staying at this property since it was an Avia. Hyatt purchased the property in 2011 and began renovations in 2012, which I believe finished in 2020, just in time for a pandemic to hit. We came back in 2021 to beautiful new decor that really features the sights synonymous to Long Beach, but especially the harbor and nautical history. Cute details like hallway lights resembling portholes, or some Queen Mary history lessons in the elevator halls, highlighting her use during WWII. The wallpaper in the rooms, has a focus wall of an aerial shot of the shipping containers at the Port of LB, and the carpet coordinates a flow of that same idea. Yeeesssss..., in some areas the decor is already looking a bit worn, but I believe its a pretty popular property so I don't mind because it's all familiar, comfortable and there are no problems with anything broken. Amenities! I ADORE the roof poolside patio for city scapes and views of the Queen Mary during any season. I'm not typically a pool user, but have dipped during especially hot weather when staycationing here. Plenty of room to spread out! I find the rooms really comfy, and plenty big, the shower and bathroom fabulous! A cozy robe, efficiency fridge, Keurig with pods, extra blankets and pillows and motion sensor lights on the bed frame, assisting your way to a middle of the night bathroom sesh. Also available: gym, water stations, poolside cabanas(for a fee), poolside lounge chairs and seasonal rooftop bar, a business center, free wi-fi throughout and meeting/banquet rooms. They also have a really cute outside patio on the ground floor, adjacent to the lobby, that the banquet rooms can open onto featuring a HUGE chess board! Each of our stays at Hyatt Centric The Pike LB has had a special memory. I'm already planning my next stay. HC@TPLB makes a PERFECT location for a long Catalina Island Day trip! Catalina Express is a short, easy, maybe 5min, walk and then coming back to a cozy room after a Catalina excursion is the icing on the cake. I plan on booking for the night before, to catch the earliest(calmest seas are early morning) boat the next AM, then returning to our room after we return on the last boat back, around 8pm. Whatever your plans are for seeing Long Beach, check into Hyatt Centric at The Pike Long Beach for an easy, comfortable stay. Cheers! "CC"

Great location to cruise ports and 1 mile from Queen Mary…read more Short walk across the bride to Long Beach restaurant and shopping hub Clean rooms, nice views, great staff. No ice machines, but reception gives you a bag of ice. Plenty of food for breakfast, coffee and water accessible all the time

While the customer service and the people were amazing, checking me in. As soon as I got to the…read moreroom, I noticed there were a lot of black hairs on the floor as if the bathroom floor had not been cleaned. I didn't make a big deal out of it I just picked it up off the floor and throw in the trash but still that's gross. Pictures attached. The breakfast was just OK as well. The parking lot got super full and people were parking in the fire lane so they really should have more parking. The location of this place is pretty close to the Queen Mary so that's why I chose it and you could see the New Year's Eve fireworks from the window, which was great. Other than that, I really wished that the room floors had been clean instead of having to walk around with flip-flops and tennis shoes the whole time. The space in the room is nice and big though, including a kitchen, so that was nice.

Spent a week at this little gem of a hotel, and it is one of the best-kept secrets in Long Beach…read more The hotel is lovely, the staff is attentive, and the rooms are just what you need to rest and refuel. A real benefit is no parking fee! We had a room facing the runway, but it is quiet and soundproof. Would for sure stay again!

What was amazing? The following team associates made the stay wonderful:…read more Marilyn (Restaurant) Justin (FD Mgmt) Mon (shuttle bus driver) Melo (Omelet station) Bestie and I stayed here for prior to our 5-day cruise. I absolutely enjoyed my brief time at the Long Beach Marriott and would return to this property. First of all, I identified myself as a former Assistant Front Desk Manager and VIP Ambassador for another luxury hotel chain. Did it get me anything? Yes, it did. I got me exceptional service from team members. The Long Beach Marriott Hotel is located in a central location near the Long Beach Airport. Our friendly and attentive hotel shuttle driver, Mon, picked us up for the short drive. Once at the hotel, check-in at the front desk was a seamless and informative process. The staff was always present to greet us each time we arrived or departed. The elevators up to the room were clean and fast. The hotel hallway was brightly lit and carpet clean-looking. The room and common area furnishings were modern and well kept. We experienced absolutely no issues at all with the room. I did have some noise concerns about the room being faced towards the Long Beach Airport yet the airport noise was never problematic. The deliciously hot breakfast buffet is located in the Terrace Grill. The well maintained serving area had custom omelets, waffles, baked goods, eggs, meats and seasonal fruit

The Fairmont Breakers in Long Beach is the best hotel in town. It is a 5 star luxury resort hotel,…read moreand you never need to leave there, but do, because you have to have a meal on Pine Street, the staff will give you directions. This is a vintage hotel on the outside and and a fully remodeled interior and all of it is stunning from the lobby to the rooms. They have a great pool and gym, steam room and relaxation room. If you want a massage they will handle it. The rooms are all comfortable and quiet. They are spotless and the beds are great. It is quiet and the amenities are great. The service is very good, but they do need to work on getting you into your room on time. The maid service is exceptional. We also love the valets. This hotel is expensive, but great for a special occasion. It has a full bar, room service and at least 3 eateries. We loved having brunch there. Their eggs benedict are just great as is all the food. We did not get a chance to try the other eateries. We loved the pool. The only issue I had was the AC kept going on and off and that is not okay with me, but I assume they have repaired it. You will love this place.

I had high expectations staying here given the fact that this is a five star hotel with a price…read morepoint to match (nearly $1800 for two nights via Amex) but the service experience really missed the mark. After housekeeping cleared a used teacup from my room earlier in the day, it wasn't replaced...something I'd expect as a basic standard at a hotel of this caliber. I called to request a new one and ended up waiting 21 minutes before calling back for the status on it. I was then told that they would follow up on it and I'd receive an update on the status. 7 more minutes go by - no cup, NO UPDATE. I called back one final time, to which the man on the phone said, yes he put in a rush order and the man who's delivering it is elderly and it might take him just a few minutes longer. I said no problem but just so you know, my cup was taken earlier in the day and not replaced. The man then said he can definitely let housekeeping know for next time. I proceeded to respond and intended to say okay great but before I could even get to the great, he STRAIGHT UP HUNG UP ON ME. Also the person who delivered the cup was a younger boy so idk if the elderly man reasoning was just an excuse for the moment. I went down to the lobby immediately to speak to the manger in person and let her know how insanely unprofessional, unpleasant, and UNCOOL this was. They made an error and I got attitude back for it?! AT A FIVE STAR HOTEL. To their credit, she did apologize and sent up dessert, but by that point the issue wasn't about the teacup or a free comped anything. It was about the breakdown in communication, lack of respect, and service quality. Overall, not the level of service I anticipated for the price, which is disappointing. I will not be staying here again and don't recommend it for anyone else looking for a true five star experience.

We didn't feel a warm welcome by the staff when we entered the front office Memorial Day weekend…read more'26. The room was nice. We did have a view to the ocean and a balcony with two chairs. It would've been nice to have bigger shampoo and conditioner, and soap. We were only provided 1 ounce of each and a small Motel 6 budget type soap bar. We had to ask for more toiletries. Walking distance to restaurants and gourmet market. The clerk working the morning we left was warm and kind. Overall okay stay.

Thanks so much to Hotel Current for everything during the long Memorial weekend/Chemical spill…read moreweekend, we had to evacuate and get a hotel and I'm so glad we picked Hotel Current! Their customer service was top notch all weekend, we had 3 units and they didn't disappoint at all! Even helping us out with TP late at night when they didn't have to! Thanks again to everyone in the front office

Attended the Grand Prix this weekend, having friends and colleagues with plans to dine and…read morecelebrate. I am astonished by the great service provided by Mark our shuttle driver. I would like to think Mark personally for the company and positive attitude towards his guest.

I stayed at the Hilton Long Beach in Long Beach, CA [701 W Ocean Blvd] from Wednesday, 05/13/26…read moreuntil Thursday, 05/14/26. I stayed for only one night so I could be near the port for the México cruise trip with Carnival Cruise Lines. Upon entering the hotel, what stood out to me was the eye-grabbing display of the vibrant, colorful rubber ducks. On top of that, the plants and water fountains were a beautiful addition to the ambiance's appeal. Jillian assisted me at the check-in counter. She was hospitable, knowledgeable, and helpful. She ensured that the entire process was simple and easy. She provided a Hilton Honors brown bag filled with water bottles, Grandma's vanilla crème cookies, and Planters Salted Peanuts. What a nice way to start the stay! HIGHLIGHTS: * Emphasis on the rubber ducks culture * Complimentary, refreshing beverages and snacks in the lobby for guests: Strawberry Basil water, Cucumber Pineapple water, Iced Tea, Arnold Palmer, Mini Corn Dogs, etc. * Spacious, clean room with a gorgeous view from the 10th floor * Lovely air conditioning * Price point/value of the room - Spent a total of $187 for the night * The hotel was centrally located in the downtown area; an extremely close walk to stores/restaurants/parks/local businesses INTERESTING PART: * The "Game Room" - I was under the impression that it was an actual room full of entertaining games (i.e. board games, gaming systems) for hotel guests. It turned out to be a gaming-themed room with an ice machine and microwave for the entire floor's usage. I was internally sad because I LOVE games but the room concept was super adorable! Overall, the stay at the Hilton Long Beach exceeded expectations. I was impressed and amazed by everything, from the pleasant hotel staff and complimentary beverages and snacks to the inviting atmosphere. The value of the piece was well worth it. I highly recommend staying here.