With this trip I decided to let my family take the wheel and make the decisions on where to stay prior to our cruise. I put a lot of trust in their word since they've previously stayed at this specific hotel a few times and they choice was perfect. Driving from the bay to Southern California was a whole trip in itself with two kids and the last thing we wanted to do was to rush the moment we got in the car and into the hotel. That being said, we decided to stay two nights prior to embarkation day. We wanted to walk in, get settled after the 7 (=/-) hour drive and relax. The hotel had everything we needed - a full kitchen, a clean and perfectly running shower, clean and comfortable beds and a wonderful view. The proximity of the hotel to the port was perfect. All eight of us were able to get our belongings together and not stress on getting parking. The continental breakfast was great as well. The staff was beyond amazing and during one of our nights we were able to watch the UFC fight downstairs in the lobby with a crew of construction workers. One of the staff attendants gave my girls crayons and coloring paper. She sat down and helped them with their art and it was honestly precious. read more

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Great location to cruise ports and 1 mile from Queen Mary. Short walk across the bride to Long Beach restaurant and shopping hub Clean rooms, nice views, great staff. No ice machines, but reception gives you a bag of ice. Plenty of food for breakfast, coffee and water accessible all the time read more

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We had the pleasure of staying here after a fun night in the Queen Mary for the Halloween celebration The hotel is very pretty Rooms very spacious and clean Beds are comfortable pillows are amazing Shower pressure was great water gets hot read more

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While the customer service and the people were amazing, checking me in. As soon as I got to the room, I noticed there were a lot of black hairs on the floor as if the bathroom floor had not been cleaned. I didn't make a big deal out of it I just picked it up off the floor and throw in the trash but still that's gross. Pictures attached. The breakfast was just OK as well. The parking lot got super full and people were parking in the fire lane so they really should have more parking. The location of this place is pretty close to the Queen Mary so that's why I chose it and you could see the New Year's Eve fireworks from the window, which was great. Other than that, I really wished that the room floors had been clean instead of having to walk around with flip-flops and tennis shoes the whole time. The space in the room is nice and big though, including a kitchen, so that was nice. read more

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This hotel is all about location, location.....Upgrades to the hotel is needed! The Residence Inn is conveniently located to downtown Long Beach (across the bridge), waterfront, and Carnival cruise departures. The hotel provides amazing views of the waterfront where you can watch the ferries to Catalina Island, leisure boats, and shipping boats. Plus, if you are cruising, you are just a walk away (although long with suitcases) or a very short car trip. On the positive side, this hotel provides great views of the waterfront if you get a room facing that way. Otherwise, you may be facing the parking lot, highway or the shipping yard. That side of the hotel could be noisy. The hotel does provide a continental breakfast, although on holidays and weekend the breakfast is very busy. The breakfast is not of high quality in my opinion, but enough choices to fill your tummy. Make sure you check the milk cartons, as my milk was past the expiration date. As for the room.....Our room was on the 11th floor, the top floor of the hotel facing the waterfront and Long Beach. This room provided great view- which was the best thing about the room. For those who are staying long term the hotel room does offer a full small kitchen, small eating area, living room space, desk, separate bedroom and an expansive bathroom. Unfortunately, the room needs major upgrades. The couch was so dirty that I would not sit on the couch. Plus the couch had holes. Also the pillows were a mess when we entered the room. And the furniture and the sink basins were all scratch as well. And the carpet was torn/ripped in many areas. You could see that squares of carpet were replaced. It's a pity that a hotel with this location has not been upgraded by Marriott. As for amenities- the hotel does offer a gym, pool and spa. The pool area was small, and too full to enjoy during our stay. The pool area is located right along the waterfront. The hotel also offers parking-parking is $38 dollars. Overall, the best things about our stay was the closeness to downtown long beach, the view and the super friendly staff at the front desk. read more

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DO NOT STAY HERE FOR EVENTS. This is ridiculous that all communication to me regarding parking charges was to be $38 per night. I stayed here specifically to be near The Queen Mary for an event so I can just walk over, and was NEVER told parking would be $100 a night. What's the point of staying here then? Supposedly an email was sent to everyone staying on these dates explaining parking would be $100, but I never received that email, never was notified upon check in, and everything posted in my confirmation email as well as the app lists $38 a night. This is actually horrible business practices, shame on them! Hotel itself looks decent on exterior, dirty rooms with nasty vents, stained shower floors, and overall feels old and needs renovation. Fridge keeps clicking intermittently very loudly, and walls are thin! Certainly not worth the price and being up charged for the parking and rate. I'm not coming back. read more

This hotel is in a lovely area. It was safe to walk along the water for pretty views and a nice breeze. I even walked across the bridge and had a nice long walk to a beach. The staff is helpful and welcoming. The breakfast was good with standard hotel food, including eggs and sausage. The hotel was clean and offered great views. There is a nice pool and hot tub as well. read more

Residence Inn by Marriott Long Beach Downtown - View from our room - Hotels Near Me - Long Beach, California

Great location with water view if you are so lucky. Had a room with a double bed and a kitchenette. Front desk and site staff were helpful and beds were comfortable. Affordable hotel and great views. read more

We stayed for 3 nights,march 5-8.Pretty quiet.No bar on site. It's not exactly walkable.There is a walking path that takes you about 20-25 minutes to some restaurants. Recommend Parker Lighthouse,food is really good! Not sure we'd stay again.A lot of homelessness (some were scary) so unfortunately not safe to walk in evenings to restaurants. The staff at hotel was 1st class and exceptional,especially the young gentleman who was working the front desk! Parking was pretty steep I think close to $40 a night? We didn't have a car. Room suite was spacious.FYI rooms are cleaned every 2nd day.Not a big deal to us we just ask maid for new towels. read more

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6/19/26 Before you make your reservation, I suggest calling the hotel front desk directly and confirming the daily parking rate for your situation. A new music venue opened nearby. It literally has NO PARKING. So this affects what the hotel does with its parking lot and how it charges people. The parking rate I saw on 6/19/26 is far more than I've ever paid in LA Century City or LA Bunker Hill. read more

During our stay at this hotel in Long Beach, we discovered bed bugs in our room. We have photos and videos clearly showing the bed bugs in the bed, along with evidence of the bites we received. We immediately reported the issue to hotel staff, and the only resolution offered during our stay was to move us to a different room. After submitting our evidence, Marriott's claims department informed us that a third-party inspection later found no evidence of an infestation and therefore denied responsibility. However, in the same letter they acknowledged that we were bitten and that we saw an insect in the room. The fact that an inspection performed after the incident did not find evidence does not change what we personally experienced and documented. We have clear photographic and video evidence of bed bugs in the room. As a guest, finding bed bugs in your bed is unacceptable. Having to switch rooms, worry about bringing bed bugs home, inspect luggage and clothing, and then be told the hotel bears no responsibility was incredibly frustrating. read more

Residence Inn by Marriott Long Beach Downtown - Theres no way this was not seen during inspection! Bed bugs were huge!! - Hotels Near Me - Long Beach, California

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We came here the day before our cruise, thinking we'd be 10 minutes away, but that only works if you're touring the Queen Mary! But never mind that, this was a nice contemporary room with a view of the bridge. It was kind of isolated really, with a restaurant they claimed was next door but we never found. The walk across the bridge was cool to the downtown area where we found shops and restaurants. A car would be very helpful here. The front desk lady was nice and informative, and the breakfast was plentiful. (though the decaf could have been hotter) The lobby with tables, tv and a fireplace is gorgeous! I am not very fond of the outdoor pool being in view of the table, for privacy's sake, but that's why chairs can be moved to face forward. Having a fridge and microwave is so helpful, though we did not use them, but it seems hotels without restaurants are catering to clients who bring their own food or eat out and bring leftovers. It was clean and practical. read more

Such a cute hotel. Not busy at all. Great complimentary breakfast. Really nice walking trail. They gave us a 2 pm check out. Surprisingly nice. read more

Residence Inn by Marriott Long Beach Downtown - Pool overlooking the bay - Hotels Near Me - Long Beach, California

Ehhh not impressed. The lobby and exterior are nice, but the room itself is alright. It's one of the smallest residence inn's I've stayed at which I would've been more okay with had the hotel been more central to downtown. It's close to a mile to get to attractions which is fine in nicer weather, but not in the winter. Not much of a view either. Parking is $38 a night so not the worst, but finding how to enter was a little confusing. Ubers usually had no problems finding it, but all my Uber drivers were locals. At least breakfast is free. They also decided that deep cleaning the carpets right in the middle of a holiday week was the right move which meant my carpet was wet the entire stay. Room itself was alright. Wet carpet was gross and there was a tear on my curtains that they covered with tape lol. Again I would've been fine with it if the room was cheaper. I paid with hotel points, but it was so pricey for NYE compared to other Marriott in the area. Not sure if I'd come back, but wouldn't be upset if I had to. read more

Residence Inn by Marriott Long Beach Downtown - View outside - Hotels Near Me - Long Beach, California

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My family and I only stayed here for 1 night because we were catching a cruise the next day. We wanted somewhere close and had the "Park and Stay" deal. We made a great decision. Since we stayed only 1 night, we didn't get to experience a lot here but here's my thoughts. The girl at check in was super nice and friendly, I wish I would have gotten her name but didn't. The room was amazing. It had a small kitchenette, which I didn't expect until I opened the door. It was very clean and the bed was comfortable. The TV was against the side wall which made me think "How the heck are we going to watch it from the bed?" It was attached to a pull out and swivel wall mount, it was such a a nice touch...I've never been in a hotel that had a mounted flat screen television on a pull out wall mount, and i stay in at least 2-3 hotels a year....it was a nice little touch. The pool was nice and so was the Jacuzzi. It wasn't busy and had a lot of seating around it. The lobby was big and beautiful and had tons of seating. The morning breakfast was awesome. It had tons of different food and the kitchen staff was very nice. Like I said earlier....we only stayed one night so we didn't need a bar or restaurant in the hotel....but I can see how some people would be upset about that. There isn't anything walking distance that I saw so if you don't have a car....you're kinda screwed. I read the pool was supposed to be heated but wasn't. My family and I loved the art work in the room. If you're staying for a cruise...the "Park and Stay" deal is awesome. I felt like our car was safe and knew it wasn't going to be messed with sitting for a week. I totally recommend this hotel especially if you're sailing. read more

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I was so excited to stay here with friends that were coming in from Panama. They were already nervous to travel here because of the state of our government, but decided to anyway. We checked in to our hotel, a bit late since their flight got in at 7pm. Staff was very unfriendly. They appeared visibly stressed. Literally minutes after we got into our room and started unpacking, we heard a bunch of noise. Downstairs were local community members screaming "no sleep for ice." it was a rally of about 60+ people with instruments, noise, makers, speakers, and horns honking. This will be something going on every night, according to the young people downstairs. Apparently, the residence inn allows a number of ice agents whom these people showed photo proof of the harm they've caused, to stay at their hotel. Once we listened to information from the people downstairs, it was very clear that this hotel does not value even their own workers. We immediately packed up and left. Currently waiting on a refund and haven't heard back from corporate yet. I highly advise staying at a local boutique hotel, and nothing owned by the Marriott. read more

We enjoyed another outstanding pre-cruise stay at the Residence Inn Downtown Long Beach. We loved everything about our stay: the staff, the room, the cleanliness, the location of the hotel --- everything about our stay was perfect. Seeing our ship waiting for us when we wake up in the morning makes a great stay even more perfect!! When sailing from Long Beach, we love staying at this property. What a great way to start our vacation! Kudos to all! read more

This place is a gem! We only stayed for one night prior to taking a cruise but will definitely come back. The staff is friendly and helpful. We were lucky enough to be upgraded to a suite and the view was incredible. They also helped us out with a restaurant recommendation because we hit in a little late. There's a restaurant, Fuego, about a five minute walk along the water away. Great food and they have vegan and vegetarian options. This location is convenient, the room and lobby area are impeccable and I'd stay here anytime I'm in the area. read more

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Comfortable and clean good staff how many words are necessary? Good coffee easy patking

Awww I'll always remember this place as my Summer 2024 memory. We were renovating our home and stayed here for like 2 months. It was pretty crazy lol. It all happened so quickly, the contractors showed up and we were driving around at night looking for a place to stay lol. We first went to Torrance residence Inn. THE WORST WORST LOCATION OMGOSH. and then we came here! It was soooo clean and beautiful and my puppyyy dog was able to stay too! They have free breakfast every morning and the pool was usually empty. They have such a great path to walk your dog. I had so much fun here and LB this summer. Huge lot to park your car! It felt like a big happy family since we stayed for so long, all the employees were extremely friendly. I will refer all my friends and family here for extended stay. Thank you for making one of the best summer memories. PS: if you guys are fans of... DEXTER!!! I was here when they filmed it! I had no idea they filmed so much in LB. I guess this area does look Miamish lol. They were filming the new show Dexter original sin. And yessss I saw Patrick dempsey, Christina Milan and Christian slater lol. Def star struck. read more

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This place is great! Logan was super helpful!! Breakfast offered was pretty good. Potatoes, eggs, sausage, waffles, bagels, toast, coffee, milk, chocolate milk, juice, coffee. I ate plenty and was very full. You have to drive over the bridge to go to restaurants, but the scenery is beautiful. The pool is heated and has a nice view of the river. Rooms were spacious and comfortable. Only annoying part was the green flashing light from the smoke detector that faced our bed. We will be staying here when we come back! The kids loved it, too! read more

Here's a review you might like: --- **Residence Inn by Marriott Long Beach: Lipstick on a Pig, But It Works** From a distance, the Residence Inn by Marriott in Long Beach looks like a winner--kind of like putting lipstick on a pig. But up close, the charm starts to wear off. The place is a bit tired and could use a good scrub. Some rooms were missing pictures, like they just gave up halfway through decorating. But hey, the lobby and kitchen area? Pretty nice, actually! The breakfast buffet? Let's call it *meh*. If you're looking for the good stuff--waffles, bacon--you'll have to wait for the weekend. During the week, it's like they want to make sure you don't overindulge. Staff was a mixed bag. My housekeeper and the night manager were great--friendly, helpful, all the good things. But when I first arrived, the woman at the front desk seemed to have left her manners at home. One big plus: the location. It's just outside of Downtown, which means it's close to the action but still peaceful. You can walk across the bridge to get into town in 15-20 minutes, or hop on an electric scooter and zip around Long Beach (trust me, it's fun). You're also close to the Queen Mary, which is cool. The rooms? Big! They've got kitchens, which was awesome for storing leftovers and feeding the family. Overall, despite its flaws, it worked out pretty well for us and the price was right read more

Residence Inn by Marriott Long Beach Downtown - The view from the eighth floor elevator area - Hotels Near Me - Long Beach, California

Stayed here with my family and had a similar experience as another review . It was loud due to protests of ice agents staying here. The front desk staff was not friendly with everything going on . We ended up leaving as it's not a place I would want to stay or bring my family to. There are many other cute hotel options in LB. read more

I want to highlight the front desk attendant, Logan. We came here for our 1st time for a girls birthday weekend. We were greeted warmly with a smile by Logan! He checked us in effortlessly while inquiring about our visit. When we said it was celebratory he immediately upgraded us and gifted us with fancy water! He explained the breakfast schedule, gave us the pool hours and also explained how to get to some of the downtown highlights along the walkway and bridge near the hotel. We felt very welcomed and couldn't wait to get to our room and start our weekend! Logan gave us a wonderful 1st impression of Residence Inn. He is a true professional. read more

Very clean and very comfortable. This place felt like an oasis after navigating California traffic. There was plenty of space to spread out, relax, and recharge. Our room would have comfortably fit another person on the couch pull out bed. Typical breakfast: eggs, bacon, oatmeal, breads, fruit, yogurt, coffee/tea, milk/juice. The food area was kept immaculate. Tables were quickly cleared. What surprised me, though, was the staff. Everyone, from the front desk to the kitchen staff, were working hard to make personal connections during their work. It was not just a business- like check in/check out. There were genuine smiles everywhere and assurances that they were there to help. When someone looks you in that eye, smiles, and offers more than just perfunctory assistance, it makes a big difference. We left here feeling uplifted. I have found this incredibly rare in most places. At this Marriott, it was a common occurrence. Special thanks to Ashley and Jocelyn who were manning the front desk and were incredibly patient and helpful. I wish I had gotten the name of the person clearing tables in the breakfast area today. She had a smile and laugh that lit up the room. I watched her interactions with the other patrons and each one left that patron smiling long after she was gone. read more

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This is just a largely inconvenient location. I I don't care what anyone says I don't feel safe walking around here. The place is way overpriced for a mediocre hotel. I've been a Marriott customer for over a decade and this is by far the worst location. read more

Stayed here during an evacuation from the Eaton fire. Though it's a bit pricey, customer service is amazing. Everybody from the front desk to cleaning staff to kitchen staff all were friendly and warm. Grounds were kept very clean with cleaning staff seen working on public spaces at all times. The room was a nice home while we didn't have one for a couple weeks. The bed was surprisingly comfortable and roomy, and my partner had a nice sized desk to work from remotely. I would highly recommend staying here. The only downside was that because of the refineries nearby, there was occasionally a faint gas smell. But you will have this problem throughout Long Beach. read more

Definitely a mixed review for me. I'll start with the positives. I booked the morning of my stay and was able to get a suite with 2 bed/2 bath which is pretty awesome for being extremely last minute. It also has a full kitchen which is also pretty awesome. The receptionist who greeted and checked me in was very friendly and nice and she was nice throughout the whole stay. Another plus is that it's so close to the Queen Mary. We were in town for Dreamstate and it was so convenient to be able to walk down the path to the event. The walk path was cute and to be able to see the festival from the path was beautiful! The downside was the beds/pillows weren't very comfortable (def bring your own pillow if you can) and it is pretty worn. The carpets really need to be redone and the chair in the room was stained pretty badly. I'm including pictures of the state of the carpet and one of the bedroom doors that was separating. Overall, I would stay there again because of the convenience of the location and the very nice staff, but I hope they fix the place up a bit soon. read more

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We checked in around 11pm-12midnight lastnight after our yard house dinner & I loved the room. I woke up and had breakfast on them. The room was beautiful as the view from the window was outstanding. I would stay here again. The breakfast was good. It was a peaceful night / morning. I used the gym here tooo on the 2nd floor and seen the pool. It's over looking the ocean. Perfect peace. read more

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Gorgeous hotel - very comfortable rooms .... we had an amazing view towards the Queen Mary / Harbor. Jeannette at the front desk was super welcoming and kind upon checking in. Overall a fantastic stay. HOWEVER - unfortunately - and unknowingly - the pool and spa was under construction and we were unable to swim with my kids. We don't get to travel much (due to work/youth sports) but when we do swimming is one of their favorites aspects to hotel staycations... such a huge bummer. Had I known, we would have chosen a different resort that evening. This stay was booked using my annual "FREE" rewards hotel night and I'm just bummed. Marriotts are one of my favorite family friendly hotels. Just a mishap this time around. read more

The hotel and room was very nice and clean. The staff were very friendly. The breakfast was good with varieties. It reminded me of a resort by the lake. But I felt I needed to stay closer in town not the hotel's fault since I knew before I booked this reservation because everything seemed so far away. You have to cross a long bridge to get to any cafes and restaurants downtown. read more

I stay here pretty regularly for work. It's a great location, and I actually like that. It's pretty separate from the chaos of Long Beach. The main complaint that I have here is that the staff is constantly creating their own rules that do not align with Marriott policy. I have traveled and been titanium elite with Marriott for years. And have never run into as many issues as I run into when I stay here. They refuse to add folks to the reservation and prefer that you share a mobile key, which usuallydoesn't work. They also constantly try to argue that my service animal needs to be charged as a pet. Which again, is not in alignment with the policies you will find on the Marriott website under the ADA practices. Not sure who's running this hotel but they should definitely get trained or train staff on Marriott policies if they are going to be part of the chain. Considering going back to the Westin across the water since they typically don't create any hassle or make up their own rules. Clearly run by a more seasoned bunch over there. read more

100% would not recommend! The front staff is rude and unprofessional. We booked a suite as an early surprise for my husband's birthday. We checked in on the mobile app and arrived at the designated time for check in with bags, balloons, food and gifts, to decorate the space. Upon arrival, Karen, front desk staff, was rude and highly unprofessional. She noted that despite the ability to check in on the app, we would not be offered an opportunity to check in, she was unaware of when we'd be able to check in. As myself and my team worked through discussions about how to recover the wasted time, after an hour drive, she and another colleague blurted out from behind the desk that the hotel does not participate in the mobile check in process and that no upgrades or early check in requests would be accommodated. We were left to sit in the lobby to wait. read more

Love this place! Hidden gem of Long Beach. Hotel staffs were friendly. Rooms with small kitchen. Cleaning every 4 days. Free full meal breakfast! Parking can be challenging at night, but the guard will help you find one. Pool overlooking the water. Heated pool too. Nice walk area in the morning. Grill was a plus! Highly recommend this place to anyone. 11-18-2021 read more

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It is always clean, friendly, family oriented. It was the fourth and parking was a nightmare. Unorganized with no system in place. Other than that I was able to enjoy the pool and the sun. I'm a local and this is my go staycation spot. Breakfast was amazing and did I mention the bar b q area. For out doors cooking. read more

Residence Inn by Marriott Long Beach Downtown - Fireworks from our room - Hotels Near Me - Long Beach, California

We had a room block for a wedding event. We were told that we could check in early if we called. We arrive at 1:30pm and was told we had to wait until the official check in time at 4pm. Well, we try again at 4pm and the room is not ready yet. I've stayed at multiple Residence Inns before and this particular location has been the only one with poor customer service. This is just a really dishonest practice. We had to stay at a friend's room and it just looks unprofessional to have a broken dishwasher. My friend's room also had dirty towels. We tried really hard to be patient and kind but when you have the staff giving you a dirty look, it's hard not to feel upset. Room wasn't ready until 8:30pm. No apology was given and no attempt to rectify the situation. read more

Residence Inn by Marriott Long Beach Downtown - Broken dishwasher - Hotels Near Me - Long Beach, California

Loved it here clean and nice. Comfy bed. Id deff come back. Perfect location. Shopping and food and the beach

Booked this hotel for location and parking price. 4 days before our stay, they emailed to inform us the parking price would be going up 3 times the price due to an event in the area. They gave us a phone number to call, and said she can't be reached by phone. read more

Beautiful, clean hotel, nice staff. View is lovely and within walking distance of many restaurants and shops

Fairly modern appearing building with a significantly higher price point compared to other Residence Inns (but it is downtown). The rooms were clean and modern. We had a 2 bedroom suite and a 1 bedroom suite. Some amenies (service) was lacking. The fitness room had no towels stocked. The pools had no towels stocked. When we checked in on Friday - the lobby had a faint odor of urine. Breakfast was decent. read more