I do not--and I mean DO NOT--like going to the dentist. In fact, I have such a fear of dental work…read morethat when I was told years ago that I needed all of my teeth removed, I avoided it and instead had teeth pulled one at a time whenever the pain became unbearable. So when I walked into this appointment knowing I would likely need full-mouth extractions, I was terrified. From the moment I sat down, I knew this office was different from any dental office I had ever visited. The staff's kindness and compassion immediately stood out. Patrick, the dental assistant helping with my care, was an absolute ray of sunshine. He treated me like we had been friends for years. I hadn't eaten that morning, and my blood pressure was a little concerning. Without hesitation, Patrick offered me part of his own lunch to help. Beyond that, he was one of the funniest and most genuine people I have ever met. When you're as fearful as I am, having someone who can make you laugh and feel comfortable makes all the difference. My 7-year-old daughter was with my wife and me during the visit. When she heard I was going to have surgery to remove all of my teeth, she became upset and started crying. Patrick immediately comforted her with a hug and helped calm her fears. The rest of the staff went above and beyond as well, taking her to the front desk, letting her pick out a toy, and keeping her company while I underwent my procedure. Dr. Nguyen was equally amazing. Throughout the entire procedure, she continually checked on me to make sure I was comfortable and not in pain. The team even covered me with a weighted blanket to help me feel more secure and relaxed. Every step of the way, Dr. Nguyen and her staff did everything possible to make sure I was comfortable, cared for, and supported. For someone with severe dental anxiety, this experience could not have been more positive. The compassion, professionalism, and genuine kindness shown by everyone in this office were unlike anything I have ever experienced in a dental setting. If you're nervous about going to the dentist, this is the place to go. They don't just care for your teeth--they care for you as a person.

I had an emergency with my 15 month old, and I was near Advanced dentistry in Gresham, I called…read morethem in distress. They were very understanding and helpful. They took me in right away. There care was very kind, the staff was very friendly and polite as well as Dr. Isaac, he was very patient with us and treated us with full care. We appreciate you guys. Thank you once again.

When looking for a dentist I tried going off of reviews, and was a little hesitant with Eastside…read moredental not having very many in total. But since they took my insurance I took a chance! After Grace with scheduling and figuring out coverage, meeting Dr. John Killan and lovely Becks, I am shocked that there aren't more reviews!! Coming from someone who's long overdue for an appointment because of being nervous at the dentists, they made me feel so comfortable, like they were really looking out for me and wanting the best results. Explaining what needs to be done and why, fully writing out the estimated costs of everything. It didn't feel rushed at all. The transparency and professionalism while still maintaining the kindness and genuine care amazed me. Maybe this is typical.. but comparing to my past experience they were just over the top amazing. Im still a little nervous but genuinely excited to get my teeth finally fixed which is shocking for me to even say! If you're looking for a dentist. This is a good place. Definitely recommend! Biggest thank you to everyone at Eastside Dental Clinic that made my experience so amazing and easy. (I don't typically write reviews but was like I need to go home before I forget all the names and leave a review so people know how this is a place that isn't out for you but has your best interests in mind.)

Thank you John , for fixing my teeth, the right way, and I gotta say You are the BEST dentist I…read morehave ever been to, and I've seen my share , you're number 1in my book...great job , You and your staff are a great team...TY

Dr. Shim and his team are amazing. They take great pride and creating a beautiful smile and even in…read morean emergency when I had an implant fall out of my mouth Dr. Shim built a temporary in my mouth just so I didn't have to walk around without a tooth. I can't say enough about this practice. I'm so glad I found them. I absolutely love my new smile thank you to your amazing team.

So far, excellent. Very caring staff. So far I'm happy with what Dr Shim has done, and I'll amend…read morethis when he finished a a few months. Modern office with all the latest gadgets.

Would not recommend. Scheduled appointments for my husband myself for cleaning . Got there 15…read moreminutes ahead of my appointment time only to find out that the laborious online registration form did not go through to there office, and was informed that they would not guarantee that I would have my teeth cleaned and would likely need to schedule an additional appointment for that. When I scheduled the appointments I was told that the appointment would include x-Raysa, exam and cleaning and the appointment would be for 1 1/2 hours. What a waste of my time.

Been going here for over 5 years now everyone is so friendly professional and quick! I even take my…read more2 young boys here and they've been so amazing with them! They give the best care!

unbelievable-on a Friday- i broke a tooth and it was cutting my lip. i was headed toward DR. Lu's…read moreoffice so i thought i would stop by & set up an appt. On the way I had a flat tire & spent the afternoon at Les swaabs. Finally got to her office as they were leaving. THEY TURNED ON THE LIGHTS AND FIX MY BROKEN TOOTH! Like i said Unbelievable. I'm soo thankful i didnt have to go the whole weekend with a cut lip and broken tooth. Now that's extra special SERVICE!

wonderful skilled dentist (dr jenny lu) knows her stuff! staff friendly and helpful. unfortunate…read morelocation/parking situation tho... she has been my dentist for25 yrs

Continued 5 star review- we've been making the long drive from Washington State to Gresham, OR for…read moreover four years now because of Dr. Sylvia and her amazing team. In addition to their exceptional skill and warm (genuine) personalized engagement, I can't tell you how much I also appreciate the technology in this office- it really makes for a super efficient experience. Today was a crazy busy day at work and when I had a chance to catch my breath and look at my phone, I was surprised to find a voicemail from GMD. It was Dr. Sylvia herself, calling to check in on a recent procedure I'd had done. When was the last time you can remember your doctor/dentist calling themselves to check in on you? My husband and I were talking about it tonight and between the two of us, we came up with . GMD is a diamond in the rough and I'm SO glad we are Dr. Sylvia's patients. I can't believe I'm saying this about visiting the dentist, but... I can't wait to go back for my next visit!

I have a dental phobia and and petrified to go to the dentist I went in with a broken tooth that I…read morecouldn't put off being seen for in the front desk staff was horrible and talked in circles to tell me I could only be seen if I made sane day appointments which seemed inappropriate when I'm coming in for painful crack in my tooth. I will not be back for their care or lack of....

If you value great customer care, I'd look elsewhere for a local dentist for long term care. The…read morestaff here are rude and only care about one thing, money. For those of you that want to bash what I'm saying, you know what I mean. Dr Hale is inexperienced and I have a broken off file wedged deep in my root canal to this very day to prove it. And not to mention I had to go to an Oral Surgeon to try and get the file out but couldn't, at my own expense. McKenzie, the so-called office Mgr, makes more mistakes filing claims than a 3rd grader doing simple arithmetic. Finally after over a year, I got my refund that she kept telling me they didn't owe me. The kicker is...they refused to finish my dental plan after I showed them their errors. Embarrassment, who knows, who cares, I found another dentist and I'm much happier. No more messed up dental work and no more over billing.

Everyone here is amazing! I've had great care and would recommend this place. I've been to a few…read moreplaces that do not put your needs first and this place always does. They are honest and kind.

If I could, I would leave 10 stars! Highly recommend!!!…read more I have had the good fortune of having Dr. Shim as my dentist for a long time. My teeth are older than he is. He has taken care of my family from root canals, broken teeth, fillings, crowns, you name it, he has done it all. The personal attention and emphasis he gives to each one of his patients makes them feel at ease. I should know. All his work has been outstanding. I trust him and his advice completely. His entire staff is amazing! They are professional, more than friendly, and make you feel comfortable. I enjoy visiting with every one of them and feel like I have known everyone there for years. They are amazing! Dr. Shim and staff, I want to express my sincere thanks, appreciation, care, and support you and your staff have given me over the years. You have made me feel very safe, secure, and encouraged with all the procedures done. I would travel to the moon to see you! T. Rohrbach, patient for years

BEWARE of this scammer dentist! Most fraudulent medical office I've ever encountered. Now they want…read moremoney for services not rendered. They also refused to do a basic cleaning because THEY determined a deep cleaning was needed. I've had many dentists recommend deep cleanings but never have one hold a cleaning hostage because what they deemed it necessary. It's not up to them to mandate a deep cleaning. They believe otherwise. So know if you don't fall in line with what they want, they'll refuse basic services. Biggest scammer dentist I've ever encountered.

Love them, the whole staff made me feel so welcomed and they were all so friendly, I hadn't been to…read morethe dentist for almost two years so I was feeling a little self conscious, but the staff and Dr. Vogel never once made me feel judged. I felt comfortable the entire time. I also needed a guard for night grinding and come to find out that's a very common bad habit. I was fitted for a guard that day and received it a week and a half later and it fit perfectly. Before I left I scheduled to get a few chips in my teeth filled and got back in within the following week, I was in and out in less than hour and love that my teeth no longer have the awe filled chips in them from grinding! Thanks again, I'm a patient for life!

Dr. Vogel and Tiffany , did it again. After a year of making my smile beautiful again, I could not…read morebe happier. Not only was every bit of work that Dr. Vogel did, exceed my expectations...... I had Tiffany by my side helping me through my anxiety's. If you want a beautiful smile, with a dentist and staff ( that actually care) Gresham smiles is the place. Also, they were amazing with helping me on the financial side. Although it doesn't work in their favor to do zero interest financing through care credit and alphaeon . They did it, and made it work in my favor. I'm so grateful, and will continue to send my friends and family to them.

Who wants a root canal? I think we can safely assume that no one really wants one…read more That said, I've had four over a couple of decades, most recently yesterday. I had been putting it off for almost a year but knew that the longer I delayed, the more problems might crop up. I called Endoconic Specialty Group in Gresham on Tuesday. They schedule me for a consultation the next day. After going over the process and answering all of my questions, I was able to schedule the procedure for the same day as the office had a cancellation for later in the afternoon Everyone in the office was courteous and efficient. X-rays were taken to make sure everyone knew what was ahead and I was perfectly numbed by Dr. Vaughan. (I've never had such a totally painless experience.) A protective dam was installed to help with keeping it all clean and I was offered an option when I initally tensed up at the process. (I have a pretty strong gag reflex but the dental assistant worked gently and slowly, making sure I was comfortable with the device as she installed it.) The process took about an hour. I used my earbuds and music to distract me while they drilled away. I had mentioned problems that I had endured during previous root canals and it appears that Dr. Vaughan was able to get the job done without a recurrence of these problems. I was given specific post-op instructions on pain management and we discussed when I should call my regular dentist to schedule crown prep and cleaning -- in a couple of weeks. All in all, it was a pleasant experience. I would recommend this office to anyone needing a professional and painless root canal. One day later, I have no pain. Thank you.

When my dentist let me know I needed a root canal I was alarmed. The mythology around "root canal"…read moreis one of pain and anxiety. None of this was the case with Dr. Vaughan and the Endodontic Specialty Group. They were able to see me soon after I called (the day after in fact). The evaluation was completed, x-rays snapped, and all was explained to me in generous detail. The procedure was local anesthesia and took less than an hour. They were able to do it the same day, right after the evaluation. The office was very professional. Getting "root canal" is not the boogie-man I have been led to believe - no more or less than most other dental procedures. Note that I am a retired physician. I recommend Dr. Vaughan and this practice without reservation.