This was a great hotel. I spent 5 nights here and it was very enjoyable, super clean and quiet…read more Close restaurants that are very good and they even have an in house restaurant and Starbucks.

Happy to report this update. The property continues to be a very solid four stars. All aspects of…read moremy stay from check-in, to accommodations, to interactions with staff were excellent. The only negative is the rooms on technology still are behind with plugins. However my king suite was top notch. Our group utilized the banquet facilities again this year and they continue to be great! Hopefully our group will book the same room block for next year. The hotel and town make this a special stay.

Have a tad bit of knowledge on hotels. Been a general manager of one for 1.5 years. My wife has…read morebeen a general manager of one for 9 years. So to our surprise, this hotel has been one of the cleanest stays in a long run. We were in choicehotels group, and every where we have stayed in one, from Frankenmuth MI to Belleville MI to Pittsburgh PA we have started to take our own bedsheets and lysol disinfectant wipes just to be on the safe side. We did not need them here. The beds were clean, the bedsheets were clean, the bathroom was clean, the front desk was clean and uncluttered. The only issue we had was in room #321 there were no bath towels, but when I contacted the front desk lady, Ashley, our needs were met ultra fast with an apology. It was not her fault. That's the job of the housekeeping supervisors to check and see if all is ok before rendering a room to be reopened for business, but the apology came from Ashley the only representative at night while we checked in. Awesome customer service in her part. The next morning we rushed down to have a quick breakfast, and I dropped my wife off at her work site. Returned back to the hotel and lounged around till 1pm with a late check out. Their normal checkout is 12pm. Love the times. For at choicehotels we had to start "kicking the customers out by 10am to make room for the next set of guests".

They treat wheelchair users as second class citizens here. They want you to bring your own shower…read morechair when they fail to maintain your reservation. They also think wheelchair users are privileged and if you ask questions they respond with "who do you think you are"

I'd like to give this place 3 1/2 stars, but I can't. I'll explain later why I had to deduct a…read morestar. I knew I was going to love this place when I was greeted by the golden retriever Dakota when we arrived. Yet another lovely pooch greeted us at the door, Miss Wrigley. Loved having the pets around. The garden and home are amazing. Really quite lovely. They also have a beautiful pool with lounge area and a lovely big porch in the front of the home. We stayed in the Berllan Glen room. It's gorgeous. Big bedroom area, very large bathroom area, and private porch. The pictures speak for themselves. Some folks may need a step stool to get into the bed :) The reason for the one start deduction is that I went to put my lingerie in the bureau. I saw a bunch of women's stockings all curled up inside in a drawer. I assumed someone forgot their clothes. Then I opened other drawers. They too were all filled. Then I went to the end table chest of drawers on both sides of the bed, they were full. I finally found a few empty drawers in the armoire with the TV. I also could not find a closet door that would open. I eventually figured out there were two rods to hang clothes on on either end of the armoire. I believe the lovely hostess should've told us that there were clothes in our room and where we could hang or put ours clothes away. I found it off putting and quite odd to have someone else's clothes in the furniture. I've since asked other friends and family and they too agree that is quite odd. Anyway, the breakfast in the morning was delicious. Lovely spread. Apparently, you can arrange for dinner at the home, but you have to let the innkeepers know in advance. The house is chock full of items for decoration and has a tiny little gift shop where I did purchase some private label Earl Grey tea that's quite yummy. As a very nice touch they do have complementary sodas, water, and snacks for the guests. One can also purchase wine, if desired. There is also a coffee bar and tea bar. I was so pleased to see a tea bar because so few places have that. My only small issue with that is that there's no milk available--only in the mornings when the coffee bar has their half-and-half out. I didn't realize they have "operating" hours. The innkeepers are available until 9 at night, unless an emergency. I finally figured that out on a card they left in the room on the bureau with fresh water. It's about a seven minute ride to the actual Town of Granville. The town is a must see! The Whit's ice cream is delicious. All in all, it's a lovely place, except for the fact that I had that issue with putting my clothes away.

I stayed at the Inn and my room was not up to par, food specks on the mirror and hair as well, my…read moreroom was dusty and the inn looked tired, I am writing this as a honest review, I am hoping the owners will quit getting personal and just look at it as a REVIEW!

My husband and I love staying at this particular hotel when we want to get away for a night. We…read morelove staying in jacuzzi rooms and the Best Western Lakewood Inn has the best rooms for a relaxing soak in the tub. Their presidential suite is our favorite- a spacious room with a large jacuzzi tub & balcony that overlooks the pool area (which isn't something we use when we go but if you're taking your kids, would be a convenient way to keep an eye on them). If the larger suite isn't available their regular jacuzzi rooms are fine too. All the rooms are clean and come with all the basic amenities. They even have some mints and a bag of Famous Amos cookies to welcome your arrival. This location is also down the street from a cool bar call "Mill Dam". So if you're looking for an affordable one night getaway, this Best Western is it!

This Best Western is not a bad place to stay for a night at all. The two stars is strictly a…read morereflection of the pricing! The room we rented goes for $91/night through the week and jumped to $199/night for the weekend. I know all places do this but it's definitely a $91 room 7 days a week. With tax our bill was right around the $220 range. I would not pay that to stay here again.

I had a great conversation with the owner today with regards to my summer picnic series being held…read morein the Pine Forest. He was nice and personable and I look forward to hosting my event in July.

What a treat! We were SO pleased with this beautiful house and lovely room while traveling. The…read moreroom was spacious and with local amenities supplied. Local vendors supported, local pottery used, local meat and eggs, local soaps supplied in the room, etc. Being a bit of a history lover, I also loved that they knew and supplied the history of the home that you could spend time reading. Dean (the owner) was wonderful, funny, low key and accommodating especially when our arrival time shifted due to traffic. He also provided chief worthy breakfasts! Food was great! We loved it so much, we reserved it again for our return trip. Second time around was as great as the first! We will return on any cross country drive!

I really was leery about staying here and it being such a small town. But I must say this was one…read moreof the best hotels I've stayed in! It was super clean from top to bottom, they had a wonderful breakfast that was kept very clean and organized and my bed was so very comfortable! The sheets and pillow covers were so soft! We were greeted with a smile by every employee and it actually seemed like they loved what they did! I don't normally encounter such a warm reception at a hotel. I highly recommend this hotel! Who would think that Heath, Ohio would have such a great place!

I reserved a handicap room with a roll-in shower in Ohio. When I flew up, I found out they gave my…read moreroom away. They tried to put me in a standard ADA room with a tub instead. Since I can't get into a tub, I asked for a shower bench or chair. I was actually told it was *my* responsibility to bring one! I told them no--I rented a roll-in shower, so it is their responsibility to provide an accessible setup. When I mentioned that the situation felt unsafe and that I'd be forced to sue if I got hurt, they kicked me out of the hotel. No other hotels in the area had an accessible room available, so I had to drive 30 miles in the opposite direction just to find a place to stay. I've been emailing back and forth with the General Manager since it happened. He literally told me to get out of his hotel, asked "who did I think I was," and told me I "must be privileged." Yes, I have all of this in writing over email! The front desk agent was actually very nice and tried her best to help, but the management is ridiculous. I've been so upset about this for days. Corporate and the helpline have been useless--they just told me I have to take it up with the specific hotel to rectify it. It feels like we have no rights at all. I have officially filed an ADA violation with both the Department of Justice (DOJ) and Ohio ADA Non-Compliance. So far, I've only received an automated confirmation that they received it. People need to know how disabled travelers are being treated! by the way GM after I said in email if I got hurt because I felt unsafe I would sue, while sitting at a restaurant after we left hotel to eat dinner. Emailing him back and forth he said I was being abusive to the nice girl at the desk. I wasn't even at the location. I had witnesses the whole time and I was not and no reason to be. She was very kind and doing the best she could.

If you need a cheap room for the night the University Inn is barely OK. Price is right at $46 incl…read moretax. Non-smoking room smelled like it had been smoked in, bath tub had mold in the caulking and on the ceiling, bathroom heater could cause burns if you bumped into it. Location is quiet, near a County Line BBQ, McDonald's and a gas station. Reception area was locked up like Fort Knox. In this case, you get exactly what you pay for.

Our stay was a lot better than I expected. Priced under 60 for a night on the weekend. Great stay…read more Quiet, bathroom good, shower head was nice. Nice sized king size bed. Microwave, tv, refrigerator all works. Awesome stay, no bugs. Clean. Was impressed for this hotel. Definitely recommend one or two nights.

Cute brunch at the Inn. My server was the best! Her names Lauren. She was super nice and just…read moreoverall lovely. Big red breakfast was super filling- and pancakes were great.

I've stayed at the inn twice now, and both times were enjoyable visits. Check-in and check-out have…read morealways been easy and quick. The rooms are small, but more on the "cozy" side than the "cramped" side. Each room I've been in has been different, too, which I believe is because it's an old building and certain parts of it have been converted and renovated. Everything is nice and up-to-date. My only complaint this last visit is that the heater in the room made a tremendous amount of noise, so much so that I had to turn it off to sleep. Other than that, the bed was comfy, the linens and towels were soft and clean, and I loved that they have plush robes.