The store is a disaster, but the work exceptional. Very experienced owner and daughter. I would highly recommend. Don't go by the bench or the interior read more

Is this what service and repair has come to? I could probably have built this clock , made less trips in my car, saved 10,000 phone calls which they don't return if I would have gone somewhere else read more

Amazing craftsmanship! He can fix ANYTHING - including music boxes He repaired our Grandfather clock, an very old Mr Pickwick clock and several music boxes of my grandmother read more

Very knowledgeable about clock repair and professional. I have worked with Tom for many years and now live out of the state and still rely on his expertise. read more

I recommend and Chesterfield Clock Repair. Tom was on time and we are enjoying our grandfather clock once more.

When we first found this clock shop and met Tom we were very impressed with his sincerity and knowledge , he truly seemed like a nice guy. After talking for quite a while we decided to have a couple of clocks repaired by him , the first a mantle clock I had purchased that wasn't running . Tom got it running properly again but charged me more than I initially paid for the clock and then didn't bother to repair or replaced the damaged minute hand so it kept dropping to the 1/2 hr. I was constantly having to reset the hand due to a split in the tapered ring that fit the main shaft. I finally fixed it myself with a dab of quick setting plastic repair compound. The second clock was a cuckoo clock that held great sentimental value for my mother in- law. The clock had been broken for many years and it meant a great deal to her to have someone finally repair it. Tom said he could take care of it , he had the clock for several weeks and we checked on it repeatedly. The day finally arrived when he said he had done all he could reattaching the broken and missing bric-a-brac and had the clock running correctly. We went to the shop and paid him quite a tidy sum , as well as a bonus because she was so pleased to have the family clock repaired and running again. Tom stressed the fact that the click needed to be hung securely and that he could deliver and hang the clock properly. He delivered the clock and hung it for her, again telling her it needed to be done professionally , even made a return trip for final adjustments. The clock ran well for a few months until she awoke one night to a loud crash, upon getting out of bed she discovered the clock in a pile on the floor with all the carvings broken and shattered. When I arrived the next day to look at it I carefully picked up the clock and all the shattered pieces and discovered the repairs had just been done with gobs of hot glue and further that his " professional mounting consisted of a 3" screw driven thru the drywall , no stud contact whatsoever ! Needless to say my mother-in law is heartbroken and greatly disappointed in her trust of Tom and his "professional " service. We will certainly no be using his services again or recommending him to anyone else. It was a very disappointing experience. read more

Chesterfield Clock Repair - Clock Repair Near Me - Ballwin, Missouri

We have had Tom repair our numerous wall, mantle, and grandfather clocks over the past thirty years and have always found his work to be of the highest quality. He is very personable and eager to please. Maintaining an antique clock in working order can come at a cost but Tom is not only a man of integrity, he's the best. read more

He repaired my kitchen clock for a very reasonable amount. At the time it was ready to pick up, I was recovering from surgery and he was nice enough to deliver the clock to my home. I will definitely return if I need additional service. I highly recommend him. read more

I know of two other people who have had their clocks, one an antique, repaired by Chesterfield Clock Shop, one required a 'house call'. I have had my 60 yr. old music box (from my childhood) repaired, and he did a great job! Since then I asked him if he could fix the hour-hand on my husband's childhood cuckoo clock, he said "Oh that's easy", took a cuckoo clock in the shop, and showed me how to set it and press it into place. The cause for the loosened hour hand: he said "that occurs from winding the second hand and moving the hour hand, it becomes loose". Knowledge is powerful. That was all free of charge (he said your husband will think you are pretty smart, :) keep smiling). I needed 2 weights for my sister's cuckoo clock, and a pendulum. He gave me three weights since the colors matched and kept the old one that didn't match in color...free of charge. When I offered again to pay him, he said they were just extras. He and his daughter work well together and are very talented with such fine work. I shall "pay it forward", for such kindness! read more

I've always been very satisfied with the quality of the work performed by Tom Jones, of the Chesterfield Clock Shop. Over the years I've had him clean or repair numerous different types of clocks and the work has always been first rate, and reasonably priced. I would heartily recommend Tom Jones and the Chesterfield Clock Shop for any clock work you may need. read more