We've used this company for many many years. The prices for a while were reasonable. But the…read moreservice wasn't good on my watch repairs. Most repairs didn't hold up long. And one time I took my clock in there for repair. She had it there for 2 years. Finally I called and said I was going to pick up my clock and she said; wait the part finally came in. And on my last visit I needed a pin that fell out of my Rolex. It took a while to get it done. I called several times and left messages but was never called back. Finally I drove over to the store and she had it ready. Just never called me to tell me so. The she charged me $35. I couldn't believe it cost that much for a pin. So I went to Clarkson jewelers and asked them how much did one cost. This is a very nice jewelry store that services Rolex. She said about $10 to $15.00. This is when I decided to not do business with store again. This lady owner lies!

We recently got a beautiful grandfather clock but it was not working. We were told by another clock…read morerepair guy that it was broken, and fixing it cost $4.5k. We called David to get a second opinion. David was honest. After examining the clock, he told us the clock was not broken. He revived the clock and charged us a reasonable price for the home visit. The clock now chimes beautifully and runs precisely. He also revived another mantle clock that we thought was dead.

If you consider your clock valuable and something you want to pass down to your loved ones, take it…read moreto Father Time. I took two clocks from the former USSR that needed a lot of work. Instead of just "getting them working", he identified a part that wasn't original and didn't match the original aesthetic of the clock design. He found a perfect replacement. He sees the clock as something much more than a timepiece. It is a work of art. I questioned my decision to drop off my clocks when they weren't ready within a few weeks. Now I know I made the right decision because the extra time they were at Father Time resulted in two treasures that no other clock repair would have achieved. An amazing experience, watching a master at his trade. Worth the wait!

From the owner: If Your Clock Don't Tick.........Tock to us!…read more We are a second generation veteran owned business. We have been in the same locations for over 30 years. We pride ourselves on the quality of work your fine time piece will receive. Call during normal business hours to scheduled an after hours appointment.

Wonderful craftsman. Could not have had a better experience at Watch Masters in the plaza with…read moreSchnucks. He fixes watches and clocks and handles watch band replacements. Excellent service

From the owner: Full time watch, clock and jewelry repair with over 30 years of experience in luxury watches,…read moreclocks, and jewelry. Come and see us and keep your pieces ticking and looking like the day you purchased it!

Excellent work. Both my grandfather's clock and portable Seth-Thomas are purring and sounding…read moreawesome. Expensive but for the work done, the hourly rate seems very reasonable. I'm very thrilled with the results. Came to my home promptly and took my portable with him the same day back to his shop for repair & tuneup. Pleasantly professional

From the owner: It not that expensive to get your clock working again ! Those expensive guys are out of business…read more Get that heirloom going again , we Specialise in antique clock repair but all are welcome . House calls for your Grandfather clock and pick up and delivery of your clock no problem, call and stay at home , we will fix it and bring it back and give you care instructions to keep it going for years to come . Most of the time it’s something simple , just needing cleaning, oil and adjustments to get it running . If someone told you IT CANT BE FIXED , we can fix it and give us a try . We have hundreds of satisfied customers in Arnold and St. Louis area Missouri and are eager to get that antique clock ticking and chiming again ! Jeff 314-910-7078

I brought a 40 year old wall clouck into this business. I wish I had read these reviews. It took…read moreat least a year after calling many times befor we could reach the owner. When we finally reached him, he said it would take at least two weeks to fix it. He was suppose to clean and align the clock.He charged us $250.00. We don't even know if the clock works yet. I think this is unacceptable. I am going to report this business to the better business review. I don't think the owner will care. PLEASE DON'T USE THIS BUSINESS FOR ANYTHING. IT IS UNACCEPTABLE

I brought a Grandfather clock home after my Grandmother passed away and it was not running. This…read moreis a family heirloom, that was actually built by my Grandpa who was a Master Carpenter and cabinet maker. I called the Tic Toc shop and they gave me great instructions on packing the clock for transport back home. When I arrived, I called and requested a service call on the clock because I wanted to get it running and make sure everything was OK. The technician they sent out was Kent. Kent was fantastic and really knew his craft. Unfortunately, another family member had worked on the clock trying to get it running and had improperly reassembled the works and had even put a part in upside down. Kent got the works out of the clock, which was no minor matter since this was custom built and the easy way into the cabinet was lost when my Grandpa passed away. Then gave the clock a thorough going over, added a couple of spacers to make sure everything was aligned. Gave me an accurate picture of the clock works health and potential problems I might have down the line caused my improper lubrication over the last 40+ years. Then gave me a short class on the proper operation of the clock including how to adjust it if it was running a bit slow or fast. After my experience here I'm a customer forever. Thank you Kent for taking great care of me!

I had two beloved wristwatches that needed various repairs - a broken windstem, old batteries, etc…read more All repaired, Quickly and expertly. They also have a fascinating stock of pre-owned watches.

Went to Exactime to get a new watch band. I had the old one that had broken and looked…read moreunrepairable to me. He said he could fix it and did so in 5 minutes for less than half what a new band would have cost. Not a lot of money but I was really impressed that he took the time to save me some money when he could have easily sold me a new band. So rare to see that these days.

Victor is a very knowledgeable horologist and does exceptional work. If you ever need work done on…read moreyour traditional analog clock, Victor is the best man for the job.

Victor was prompt, friendly and effective. He told us our grandfather clock mechanism replacement…read morewould take 2-3 weeks and it took just 9 days. He came to our house to diagnose, explained what we needed, took the clock to his place, fixed it and brought it back. He didn't just bring it back--he cleaned it, leveled it, set it and explained EVERYTHING about how the clock worked and how we should maintain it--much of which was new to us. I couldn't recommend him more.

Our Grandfather clock needed a good bit of tlc after moving!…read more Charles is very knowledgeable and personable. We definitely recommend The Clock Works!

Charles was amazing at explaining my grandmother's clock and offering help! I very, very highly…read morerecommend him and his services!

I reached out regarding passport photos for my family, and their response was attentive, kind, and…read moreaccommodating. The whole crew of us were welcomed into their small, quirky space, where Lou and his partner swiftly worked with us to set us at ease and take the required photos. Our kids and I decided that the space feels like the bookstore in The Never Ending Story, full of history , time, and more than a bit of mystery. And, with reasonable pricing, swift service, and kindness offered to us, I'd recommend About Time in a heartbeat.

These guys are awesome. Straightforward and they know what they are doing. Have helped us with a…read morecouple vintage watches and clocks. They know their stuff and are super friendly. Appreciate and use these small businesses. They are true gems in this world of online and mega stores.