I don't write a lot of reviews, but Holtzople did such an amazing job, I felt the need to take time…read moreand write this review and let others know about my experience. I worked directly with Jerred and he was amazing! He came out (On Labor Day!!!) and 100% saved me. It was warm, and I had a bunch of family in town for the holidays and an extremely hot house wasn't going to work for me. I called Holtzople around 10 am, they answered the phone live (only company I could find that didn't go to VM) and Jerred was out within a few hours. He was very informative and quick (which was important because, no offense to Jerred, I prefer to spend the holiday with my family instead of him) and didn't even charge extra because it was a holiday. Turns out I had a contactor that went bad (he showed it to me... it was literally burnt at the top) and was a pretty quick and easy fix. I am VERY happy with the customer service, pricing and speed of service. If you have an issue (especially on a holiday) make sure to call Holtzople and ask for Jerred!

These guys do an excellent job and really know what they are doing. Highly recommend. They promptly…read moreresponded regarding our thermocouple on our furnace that needed to be replaced. Called Sunday evening and they were here in the morning. I just wish they did water pipe services as well. Highly recommend.

We were having issues with our nearly 20yr old system. Sandwell came out, and was able to get it…read moreback up and running very quick at a very reasonable price too. We were concerned that due to the age we would likely have a company come out and try selling us a new system. We didn't have to worry about that with Sandwell at all. We are now contract customers.

From the owner: Sandwell, is dedicated to helping business and homeowners maintain a comfortable indoor…read moreenvironment. Whether it is accomplished through simple furnace repairs or total HVAC replacement, Sandwell is the company for the job. Offering Service, Replacement, and Maintenance of: Gas and Oil Furnaces or Boilers, Heat Pump Systems, Air Conditioning Units, and Water Heaters. Sandwell is an accredited member of the International Ground Source Heat Pump Association so if you are looking forward to leaving behind your old equipment and upgrading to Geothermal, Sandwell is just the company you have been searching for.

I have called them twice and sent an email and have never received a response. So nonresponsive.read more

Ridiculous fees. Horribly rude, condescending, and combative customer service rep…read more Have a broken appliance? Without informing you of any of their fees in advance, they'll charge $75 to come to your house, and then charge $75/hr "labor" for every minute spent on diagnosis. Not repair- DIAGNOSIS. I can accept being charged labor on a repair. I cannot accept being charged labor to LOOK at something, on top of being charged a flat service fee to come LOOK at something. For my broken dishwasher, they estimated $1500 for a repair (?!), and when I declined, they hit me with $150 bill, 3 months after the fact, without fixing anything. When I inquired about the obscene labor fees on a diagnosis, I was rudely told that I "should have known the cost" (telepathically I assume), that I was "being unreasonable" in asking the labor fees to be removed when they didn't actually fix anything, and then was hung up on with the threat that they would be "calling the magistrate" on me if I didn't pay. Sad to see a local business who cares so little about customer relations that they'd rather threaten to call the police than attempt a compromise on an unexpected and unjust fee.

In my research I found that Deans HVAC had received 5 star reviews from 99% of their serviced…read moreclient's. After speaking with Mike the owner I was very impressed as he listened to what I was looking for and shared exemplary knowledge on what my HVAC project needed. Mike took time to answer all of my questions in addition to providing the best and most fair estimate in comparison to the other companies I had spoken with. Mike was very thorough and took care to make sure everything was installed with precision and a personal attention to detail. Working with Deans Heating and Air Conditioning was an awesome and rewarding decision as we are very pleased with the installation of our new HVAC system. I would highly recommend Deans HVAC to everyone looking for a knowledgeable, fair priced , caring, and professional company to address their HVAC needs ranging from general services to full HVAC replacement projects. Definitely a FIVE STAR company!!!!!

Michael installed a new AC and Gas Heater in my home this summer. He is very professional, and…read moreknows his stuff, works hard and clearly takes pride in his work. I would highly recommend Dean's Heating and Air Conditoning. Update - 11/24. Michael promised a visit this fall to check on the heater. As promised, he showed up and did a check on the heating and all was working great.

The absolute worst. And we are a "contract customer". Save yourself the headaches and find a…read moredifferent supplier. Liars and thieves. Called four times over three weeks, and every time they told us we were are on the list to be delivered. That is exactly what we were told all four times... the last call the office staff even gave a delivery date... called back after "missed" delivery date and were told we weren't even on the schedule. The call number staff is clueless and has no clue what they are doing. They want you to sign a contract to be a "valued customer" for a year yet they don't hold up there end of the deal to automatically refill you like they are supposed too. Still no delivery in sight, and we are under 15% on the tank with single digit temps ahead. Let's not forget the famous last words of the call center.... "we will deliver, baring any unforseen circumstances." Hope this helps your decision.

18 years as a customer. Bills always paid on time. Now they want to charge me $99.99 every year for…read moreunder usage. Great way to lose a customer. They also will charge me $94.00 to come remove their tank.

I've had a technician come out for the AC and another tech for the heater and I can tell you these…read moreguys are knowledgeable and willing to share their information in an effort to educate the customer ! I feel comfortable recommending them.

The guy came on time, very pleasant and even though I wasn't expecting all the things that were…read morewrong. He did get my AC back on and it's "knock on wood" still on and creating cold air.