Owner and staff are very kind and knowledgeable. They have the answer for Litteraly everything…read more Always quick to help in store. And great customer service. Best selection of freshwater fish on the island.

Messed up my family's fish tank. Added algae that killed the fish. Had to start from scratch.read more

My husband and I adopted a dog from Shake a Paw in Hicksville 3 years ago. Our golden retriever…read moreis the greatest dog and we had such a good experience getting her from there! Now we are ready to adopt a 2nd dog from them. Chris, the manager, is very knowledgeable and easy to work with. He's an expert at this! I went in the other day and Anthony helped me choose a few dogs to look at and he was very patient and took time with me. I would highly recommend going in for a visit!!!

I bought my Shetland Sheepdog from the Hicksville location Spencer. Hea 5 years old healthy as can…read morebe never sick trained him as a service dog. He's had 2 litters all beautiful loving healthy trained them to be service dogs they are all aca. I found homes and some I gave to the shelty animal rescue league of long island. Not one has had any issues. I highly recommend this location. Everyone was friendly and the price was fair for this type of dog. I have had strokes and Spencer follows me where I go protects me as if he was a watchdog. Sleeps with me. He knows when my sugar is high. He knows when my husband who has ms is going to fall. I'm so thankful for Spencer and Shake a paw.

Brought my dog here for a check-up and after having an unpleasant experience at one of the other…read morelocations, I have pleasantly surprised with how friendly the staff here was. The vet tech and veterinarian were both friendly to both my dog and I. The vet tech even helped me choose the right dog food for my dog's new diet. The lady at the register inside of the store was also friendly playing games and doing tricks with my pup while she checked us out. It is worth driving to this location due to the friendlier staff.

Recently I got a puppy and I've had many questions and concerns about food, treats, toys, how to…read morepotty train etc. At this petco location I asked a worker there some of my questions, & he happened to be the perfect person to ask. Gino was extremely helpful in product recommendations and he even gave me some training recommendations. I appreciated his kindness and willingness to share information with me. He says he is a pet owner himself. I hate bothering people while they are working, but Gino wasn't bothered at all he was so kind and told me everything he knew that could possibly help. Petco, you're very lucky to have Gino!! Thank you so much

i concur with tina m it was a perfect experience dealing with alan... today is '2' weeks we have…read moreour male cavapoo- jr is 'great' ..when we got him he was about 8weeks old, weighed in at 6.2lbs.. today at the vet 7.2 pounds... in some months when we can jr a companion , we will def call alan.. one other comment directed to alan... its been '2' weeks, and i would have thought u would have reached out to us to see how puppy is doing, and ask us to post a glowing comment for puppyguyz.. in any case above is our comment... thanks

Perfect experience from start to finish! Alan is wonderful!…read moreWe received Chewy our mini poodle at 2 months old & he is doing great!!!!!!!!!

Was looking for a new groomer for my boy because his groomer is no longer in business. Brought my 4…read moreyear old poodle in to get groomed here for the first time. Melanie was his groomer. She did such an amazing job so sweet so caring took such good care of my baby so informative so patient. I will definitely be returning and she will be his permanent groomer! Thank you so much for making my baby look so handsome! All the staff were so nice here young girl at the register was so sweet!

I went in to use the pet wash station, I have a miniature dog. They charge $14.00, the supposedly…read moreclean towels have clumps of dirt all over them. I can get my truck washed across the street from them for $10.00, this place is a rip off.

I recently attempted to schedule grooming services at this PetSmart location and had a very…read moredisappointing experience. I was unable to book online, so I called the store. The associate who answered placed me on hold, which was not an issue. However, the store manager -- who did not identify himself as the manager at first -- abruptly got on the line and spoke to me in a rude and hostile manner, reprimanding me for previously canceling appointments. For context, I have been a loyal PetSmart customer for over twelve years. I had a very sick Yorkie who recently passed away, and there were times I needed to cancel appointments because of his condition. To be spoken to in such an unprofessional and insensitive way, especially after years of patronage, was extremely upsetting. I will be contacting corporate regarding this incident, and unfortunately, I will not be returning to this location.

previously went and was content with the service, but i brought my dog in the day before Christmas…read moreeve for a bath and brush, done by Anna Maria, and it seems like none of the services listed were done. dog returned with untrimmed paws and pads, no sanitary trimming, no nail trim, and it smelled like only one ear was washed.

I got my bichpoo 8 yrs ago from here. She is the healthiest dog and best breed ever. I recommend…read morethis place to many. This is a safe clean place & must stay in community

I bought my yorkipoo here last Christmas and we love him!! The owner and staff are conscientious…read moreabout their decisions and manage things well. Unfortunately prices when up during COVID but I'm so grateful to see nice stores and groomers like this around. I tried going to another groomer once and never again. The groomer is fabulous my dog always comes home with a smile!

Im so happy about this platform for so any one interested in our loving babies to text or call on…read morethis number 6469790434

Very helpful owner. I needed assistance setting up my freshwater angelfish tank…read more I have a 75 gal tank with angels. Set me up with the correct bulkheads and advice. Also secured extremely high quality angelfish stock. I have had them six month and I have three pairs.....

Not only do we shop here to support local but also use their grooming service which is amazing…read more They have a huge selection of natural snacks and fresh foods. They also offer daycare !

Love this place! I have been bringing my dog here for years to get groomed and they never…read moredisappoint. The staff are always super friendly and the groomers are all excellent. I've tried several of them and they all listen to how I'd like my dog groomed and do the job to perfection. The store itself is huge and offers so many goodies and necessities. I strongly recommend stopping by for all your pet's needs.