Took my brand new bumper here , came back and it had paint drips on the bottom . And this body shop…read moresuppose to be good , beware !! wONT BE BACK !!

Had the rear bumper and hood of my 2004 Jeep Grande Cherokee replaced and painted as they were…read moreshowing signs of age. John did an excellent job, jeep looks almost new again. They were able to assist me with transportation from their shop in Berlin back to Ocean City.

just picked our car up after repairs done by John's . great work, done in a very timely manner,…read morefair price. I highly recommend them.

Gene's has been repairing vehicles for over 20 years -- could be longer but that's when he began…read morerepairing our vehicles. If you want a brand new car look, see Gene!! His work is impeccable!! He is honest and fast too!!

I had my Toyota Highlander repaired by Jeff as a result of a Deer striking the vehicle. The quality…read moreof the work and cost consideration was excellent. Jeff worked directly with my Insurance allowing me a worry free repair. All work was completed in a timely manner and looked great when completed. I highly recommend Jeff and Paragon Auto Body

The quality and timeliness of the repair to my car was outstanding. Jeff, the owner, is very…read moreprofessional and above all HONEST. I highly recommend him for any auto body work.

Please read, your life may depend on it. JBS saved my family from a potentially life-threatening…read moresituation and we cannot praise them enough. From the first contact with the front office team to engagement with the technicians and everyone in between, we were treated with respect, courtesy and professionalism. Danny and his team were able to explain everything at a level of detail for us to understand and took the time to help us accurately capture pictures and evidence to provide our insurance company to build/defend our case.  In October of 2023 we were in an accident that was not our fault. We chose to go through our insurance company and let them deal with the at fault driver's insurance. We trusted our insurance company's recommended/preferred body shop located in Stevensville MD. After almost three months, our vehicle was returned to us in early-January of 2024.  In September 2024 we visited a local garage because our vehicle was riding rough and the alignment seemed to be off. The garage told us our tires were cupping and balanced the alignment but it was still not riding correctly. We then realized the front bumper was starting to detach. It was recommended that we find a body shop to see if they could re-attach. Based on a family recommendation, we took our vehicle to JBS Collision Center in Chester, MD. JBS conducted an initial review and called us with significant concerns as to the safety of continuing to drive the vehicle. We were invited into the garage to discuss in-person. We took the paperwork from the previous garage with us to the meeting. JBS team walked us through what they could see with just the bumper removed which included exposed wiring wrapped in painter's tape, suspension welding coming apart, bent metal not correctly straightened/replaced, after-market parts used instead of OEM, installation of a used axle, parts billed but not actually replaced, and significant overspray. With the documentation provided, our insurance company had to conduct a new review and asked JBS to continue digging into our problem. When the technician took measurements, it was determined our vehicle was twisted almost 20 millimeters off center which is why it was not riding correctly. After riding around in our vehicle for almost a year our insurance company determined our vehicle was a total loss. JBS customer service was outstanding, as was their communication whether in person, via phone or email. We've learned quite a bit from this process and one of those lessons centers around how insurance companies recommend body shops that do subpar work to keep their costs down. The alternative would be to work with professionals like JBS to ensure a vehicle is repaired correctly. Our family was placed back in a vehicle whose integrity was significantly compromised. JBS is the shop that identified this and worked closely with our insurance company, and the other repair shop, to bring this to conclusion for us - one that had our interest and more importantly our safety in mind. I hope no one has to go through this, but accidents happen, so if that should be your fate, tell your insurance company you want Danny and his team at JBS to repair your vehicle. Note, pictures are of damage found by JBS that was supposedly fixed by another shop.

My 2022 Lexus GX 460 was hit by some jerk in a parking lot and didn't leave a note, so I had to…read morefile with insurance as hit and run. I had used JBS years before on a prior Lexus and the dealer highly referred them again. Very glad I went there again. They are very friendly, knowledgeable, experienced and honest. I had read up on their website about how insurance companies deal with claims and don't fully reimburse if they don't agree with estimate compiled by JBS. When I got there to do an estimate, they told me again in person and were very clear about what would happen and what my estimated "overage" would be. FYI, they will only use OEM parts and they do it the right way, not the cheap or convenient way. I picked up my car after 5 weeks and it looks absolutely brand new. The new bumper and all of the repairs to the quarter panel and rear door are undetectable. They were right on point as to how much above insurance I had to pay out of pocket from the beginning of the process. No hidden fees or any kind of bait and switch. I very much like no surprises when it comes to billing. They were worth every penny of what the insurance company paid them, as well as the charge I paid above insurance. I would never trust my car with any other shop. Highly recommend!!!

I had work done last week on my Hyundai Tucson. John and his team did a very good replacing the…read moresignal light assembly on my rear bumper. Many thanks.

My read bumper needed reattached and my airbags parts needed adjusted and mr don got mike to get…read moreeverything right and it has stayed fixed. I am local and like to trade there because they are a 3rd generation business whose prices and service keeps them very competitive. Their intake manager, Mr don, knows cars and insurances for decades and has always treated me right, I totally recommend their service five star.

The FIRST, SECOND, THIRD, FOURTH & FIFTH place I recommend anybody to go to for auto body work…read more I guess I should feel some kind of way that I've done so much business with him (I'm a great driver, I SWEAR!...just kinda...unlucky lol)... I suggest going to the shop for a convo vs calling because he DOES do a LOT of business & the personal touch goes both ways in terms of getting what you need. Tell him I sent you & he'll say, "AGAIN??..." and then proceed to look out for you.

Doug Johnson makes having a car accident a pleasant experience! Not only is he warm and…read morepersonable, he knows his stuff. He is computer savvy as well as a great mechanic. He knows how to communicate with all of the insurance companies and he gets the job done fast. There's not a car that he doesn't know about. And he knows how to get manufacturer parts quickly. He makes you feel like part of the family. We were very happy to meet him and do business with him.

Incredible service and professional shop. Not what you'd expect of an auto repair shop. Prepare to…read morebe impressed in every way.

This is not your typical auto body shop. It is extremely clean, a service lot protected by fencing…read moreand the staff is uniformed, polite and professional. I was impressed by the work they did and Brian kept me in touch along the way. He is an asset to the company along with the service staff who were outstanding.

Ford explorer 2022…read more Had a bad accident with my ford Wheel & rotor ripped off, subframe heavily Damaged- the car did not sit straight on the lift 3 rims all cracked and more honestly it was looking like a total loss. I took it to a shop (I Wont be saying the name) but they somehow messed it up even more (attempting to fix it) - engine practically disassembled everything disconnected , they also stuffed every part they took off in the back like sum trash bin and mixed all parts together but nevertheless that didn't stop caliber collison from fixing and getting it back on the road including the fact that the car runs and drives just like the day i bought it!!! Not to mention the customer service they will go out on a limb for you without thinking twice, super friendly and understanding if you are worried about your vehicles well-being and how will employees will treat it - read this review and visit calibers collision milford this place will definitely be for you Absolutely Incredible.

Steve was exceptional. He kept me up to date on my car being repaired. Kathy was also exceptional…read moreon getting my car towed right away into their location. Hopefully I will never have to have repairs done but if I do, Calliber Collision in Milford, DE is the only place I'll take "Nissee"(my Nissan Versa Note). Will definitely refer anyone i know who needs bodywork to them.