I recently had my SUV repaired at Caliber Collision, located at 1710 South Salisbury Boulevard in…read moreSalisbury, Maryland. I truly appreciate and respect the business for the excellent service I received. The communication was outstanding--I received daily updates throughout the repair process. Marc was especially supportive, professional, and helpful, which made the entire experience much easier. This entire business is about making the customer happy! Thank you, Caliber Collision, for your quality work, great customer service, and professionalism. I truly appreciate your business!

We drove almost an hour to this Caliber Collision location because they were unable to provide the…read moremobile service option. The shop also closes fairly early, so we arranged for them to leave the keys inside our vehicle since we had an extra set. When we arrived, the keys were not there. What followed was weeks of unnecessary frustration. We spent significant time searching for the keys and trying to contact the location, but it was nearly impossible to reach the shop directly. Our calls were routed to overseas customer service representatives instead. We were told several times that the keys had been mailed to us. That was simply not true. After approximately a month of waiting, repeated calls, and being told the keys were on the way, we finally had to drive nearly an hour back to the shop. An employee then simply handed us the keys, they had just been there all along. Another disappointment was that the replacement of the rear windshield/back window wiper was not handled as part of the repair process, and this was not clearly communicated to us. The actual body work was acceptable, but the poor communication, difficulty reaching the local office, failure to follow through on a simple agreement, and repeated inaccurate statements about our keys made the overall experience unacceptable. A customer should not have to spend weeks chasing down their own vehicle keys and then make a two-hour round trip to retrieve them after being repeatedly told they had already been mailed.

Had the rear bumper and hood of my 2004 Jeep Grande Cherokee replaced and painted as they were…read moreshowing signs of age. John did an excellent job, jeep looks almost new again. They were able to assist me with transportation from their shop in Berlin back to Ocean City.

Replaced struts and tires reasonable price great service very nice people. Car feels like a magic…read morecarpet rides so smooth worked out great

Initial impression was very favorable. Will see the quality of repairs. Update to follow...read more

So the shop did good work, and they were through but they are little bit on the pricey side. They…read moredid work with me to correct the touchup. Dave is a nice guy. I would go through them again if I am using insurance.

I had work done last week on my Hyundai Tucson. John and his team did a very good replacing the…read moresignal light assembly on my rear bumper. Many thanks.

My read bumper needed reattached and my airbags parts needed adjusted and mr don got mike to get…read moreeverything right and it has stayed fixed. I am local and like to trade there because they are a 3rd generation business whose prices and service keeps them very competitive. Their intake manager, Mr don, knows cars and insurances for decades and has always treated me right, I totally recommend their service five star.

Would not recommend. Impolite and rude went in for a quote and was treated very disrespectfully as…read morethough they were too busy to deal with me, wound up going elsewhere.

From the owner: Chet's Auto Body provides complete A to Z collision body work and repair. Any vehicle from…read moremotorcycles to farm tractors to semi-trucks. Any repair from small dents, scratches, or mirror replacement to major collision and frame repair. We even have a Frame Diagnostic Machine and Precision Laser Straitening Machine on site.** Chet's Auto Body has been a family owned and operated business in the Laurel community for 22 years. Our staff includes outstanding technicians certified in the latest superior "green" paint technology. Our continuous attention to detail and customer service in this industry have been keeping Chet's list of satisfied clients and referrals growing. We strive to provide quality workmanship with integrity, while building life-long relationships throughout the community. We offer collision repair and painting on all domestic and foreign vehicles that currently serves the city of Laurel, including all surrounding areas and cities of Seaford, Delmar, Bridgeville, Greenwood and Salisbury, MD. Although the collision repair market is highly competitive, Chet's Auto Body stands above the rest by offering great customer service. We make the accident repair experience as simple and hassle-free as possible for our customers. We accept all insurance so that you - the customer - have free choice of auto body shops; you do not have to go where the insurance company tells you...

I had my Toyota Highlander repaired by Jeff as a result of a Deer striking the vehicle. The quality…read moreof the work and cost consideration was excellent. Jeff worked directly with my Insurance allowing me a worry free repair. All work was completed in a timely manner and looked great when completed. I highly recommend Jeff and Paragon Auto Body

The quality and timeliness of the repair to my car was outstanding. Jeff, the owner, is very…read moreprofessional and above all HONEST. I highly recommend him for any auto body work.

We were a bit hesitant at first to use a mobile service for such a major job, but R&R Mobile Auto…read moreBody completely blew us away! Our vehicle had a broken hood, damaged fenders, and complex engine issues, but they far exceeded our expectations.The very quick response and quality of their mechanical and body work is absolutely excellent--everything looks and runs perfectly. On top of tackling both heavy collision and engine repairs, their pricing was very reasonable, and the turnaround time was incredibly quick. If you are on the fence about a mechanic or body shop service handling extensive damage, trust R&R. They are professional, efficient, and do top-tier work right at your convenience!

I would never hire these guys again, or recommend them to anyone…read more There were many red flags and I'm kicking myself for overlooking them at the time. 1.) They were available to come out immediately. Despite later always being too busy to finish their work. 2.) The amount they quoted on the phone was doubled when they came onsite. $450 to $900 3.) They didn't ask for a paint code before starting work. 4.) They only took payment in forms that can't be refunded, like venmo and zelle. My complaints with the work: They used a plain black paint on a car that has a black with metal flecks. The difference in color is obvious. They didnt resolve all dents we discussed. They said they would come back within the next couple days to finish. After a month of many many follow ups in text and on yelp, they still have never come, and at this point I'm sure they never will. Don't use R&R Mobile Auto Body. I'm sure he will reply to this with something like 'Sorry for the inconvenience. We been short on staffed, we are now getting back to normal if you can reach back out to us...' Like they do to other similar reviews from other people that were ghosted by them.

They do amazing work and their customer service is #1. My car looks amazing inside and outside. I…read morehighly recommend them.

These people are stone cold CROOKS! I have an itemized estimate from my insurance company showing…read morethe reimbursement for the $500.00 deductible. EM charged me an additional $500,00 claiming that the insurance company did not provide the payment even though it is clearly shown on the estimate and in the amount paid to EM. The fight has just begun! I am going to have my car looked at by an independent body shop as I have already discovered evidence that work EM claimed was done was not actually done.

Seamless color match and flawless dent repair. No one would ever know I hit a pole and had…read moreextensive damage. Unbelievable value for the high-quality of work received, not to mention the convenience of having the shop come to you. Extremely professional and explained every step of the process.

Great service and reasonable prices! I had an issue with my Mazda and needed help the same day. He…read morecame out quickly and did an excellent job. There was a piece missing, and he came back two weeks later to install it at no extra charge. Not many businesses provide that kind of service anymore. Highly recommend!

I called AAA when I got stuck in the mud on a job site. They said they would charge me because I…read morewas too far off a main road. I called Shocker Towing and they were there there very fast and got me out in no time. Very professional and reasonable. Would definitely call them again.

Called them to have a boat towed to our new house within an hour they were at our new house with…read morethe boat. Very courteous and respectful men. Would use them again in a heartbeat!!! Thank you