1. Chevrolet Of Carson

    1. Chevrolet Of Carson

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    Carson, CA

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    Chevrolet Of Carson

    2.8 (1.1k reviews)
    Closed 8:30 am - 9:00 pm

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    Here's a list of all of the sneaky fees they try to add and say that they're already installed in the car you can decline all of these fees
    Brooke F.

    I recently purchased a vehicle from Chevrolet of Carson and my experience with the finance department left a very bad impression the overall experience felt like a huge scam NO TRANSPARENCY! . During the paperwork process, I noticed several fees that were not clearly explained upfront. The first fee being an alley of parent protection (Car Detailing fee for once a year) which is $1500 KARR security system fee that's $1000 DNA fee that is $1295 . When you're making a major purchase like a car, transparency is extremely important. When I questioned the charges and expressed that I wasn't comfortable with the hidden or unclear fees, the response from finance was disappointing. Earlier in the process, I had been given a due bill for a free oil change after I pushed back about the fees the finance manager double-backed on that due bill and took it away and said if he removes the fees he can't give me the free oil change ( ANTHONY) and laughed in my face It felt retaliatory and unprofessional, especially considering the concern I raised was simply about understanding the costs I was being asked to pay. Instead of working with the customer or explaining the charges clearly, it felt like the situation turned into pressure and games in the finance office. My advice to anyone buying here: read every single line of your paperwork and DECLINE and question every fee before signing anything. The sales process may seem smooth, but once you get to finance things can change quickly. A dealership should stand behind transparency and good customer service, especially after a customer has already committed to buying a vehicle. Unfortunately, that was not my experience here.

    My new truck delivered by Andrew.

    This was my first big truck for myself so I was very nervous. Andrew Trupsin was our sales person and was fantastic! Very patient with all my questions, and explained everything clearly. We had to get the truck delivered to us and Andrew personally brought it to us as it was late in the day. He goes the extra mile. I'm not one to leave reviews, but go to Carson Chevy and specifically ask for Andrew Trupsin! And my new truck is amazing.

    Carson Chevy! Great customer service.
    Francisco O.

    Im extremely surprised by the low rating. The Service department is excellent at customer service. Juan is the an excellent Service rep. Got my truck in and out without a glitch. I was even pleasantly surprised they opened on MLK day. These guys were so efficient! Dont hesitate to go. You wont be disappointed!

    I had the most incredible experience with Dennis Vasquez at Carson Chevrolet! From the moment I walked in, he made everything so smooth and enjoyable. Dennis was an absolute rockstar--super attentive, gave me all the space I needed, and never once pushed me. He guided me to the perfect car with such professionalism and care. Even the finance manager was amazing, and though I paid cash, he was so respectful and helpful. I can't recommend Dennis enough--if you're looking for a car, go see him at Carson Chevrolet! They deserve 100 stars!" Thank you Dennis!!!!!! Doris Hastings and Kody Gaines

    Alexis M.

    Scam scam scam I recently visited Chevrolet of Carson and had one of the most uncomfortable dealership experiences I've ever had. In my personal experience, the salesperson and finance staff (including a bald finance manager) used tactics that felt extremely misleading. During the process, I was told that my interest rate would only be lowered if I agreed to add multiple warranties and protection packages -- something I never asked for. When I reviewed what they were presenting, the numbers didn't match what we discussed, and it looked like thousands of dollars in extra add-ons were included without my clear consent. They also pushed hard for me to sign on a digital pad and accept a USB drive instead of giving me a printed contract. Please be careful with this. Always ask for a paper copy BEFORE signing anything, so you can actually see what is being added. Because the situation didn't feel honest, I chose to walk away. I'm glad I did. I recorded the entire interaction for my own protection. I hope this review helps others avoid a similar experience. Always double-check the contract and don't let anyone rush you into signing.

    Great service and very professional. Andrew Trupsin was very helpful, responsive, and made the whole process easy. Everything was done quickly and professionally. Highly recommend!

    Lisa I.

    I bought my car here in 2018, since then I've had soooooooo many issues from mechanical to exterior. I felt the need to come on here but this is absolute bullshit. I went to get my car looked at because the clear coat on the passenger side has been peeling effortlessly, the mechanic informed me that this car has most likely been in a major accident and had the passenger doors replaced as well as new paint job. I was not informed of this and it is not on the carfax. Whoever did the paint did a horrible job. I've spent money fixing the axel, transmission, power train, and more. You guys should be ashamed of yourselves taking advantage of people just to get a sale. Edit: per Jolene's comment states she sent me a message to look into this matter. I have not received any messages of this sort.

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    Thank you! To helmer Mejia for the fast and easy process buying my new vehicle. Will be a future returning customer.

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    Ask the Community - Chevrolet Of Carson

    How does win Chevrolet run my credit with out my approval?

    Hi Gregory. We are not sure what you are asking. Are you a customer here? Have you filled out a credit application? Please give us a call at 310-830-5100 and we would be happy to claify this.

    How can Win Chevrolet certify a vehicle with a cracked front windshield? How does that get by the 172 point inspection?

    Hi Lori. Please feel free to contact me at jbradley@winchevrolet.com and we will work to resolve this issue.

    View All 4 Questions

    Review Highlights - Chevrolet Of Carson

    Andrew Trupsin was very helpful, responsive, and made the whole process easy.

    Mentioned in 62 reviews

    Read more highlights

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    Carson Honda

    Carson Honda

    3.4
    (1k reviews)

    I had a very positive experience working with this dealership. From the start, Arlene was…read moreresponsive, transparent, and clearly in communication with her management team. She set expectations properly and followed through on everything discussed. When I came in, Arlene personally introduced me to Rob, her partner, who took the time to walk me through the vehicle and even accompanied me to an independent pre-purchase inspection. There was no pressure at any point, and the process felt collaborative rather than transactional. After the inspection, we returned and the dealership honored everything exactly as discussed. They also took care of several items noted on the PPI report, which really demonstrated their integrity and willingness to stand behind the vehicle. There were no surprises or last-minute changes. I then worked with Gary in finance, and that experience was equally smooth and professional. Everything was handled efficiently, clearly, and with a high level of integrity. They even went above and beyond by ultimately beating my credit union's rate, which I genuinely did not expect. I'll be honest--I was a bit nervous going into a new dealership--but they completely proved me wrong. From sales to inspection to finance, the service was consistent, professional, and high-integrity from top to bottom. I would absolutely recommend working with Arlene, Rob, and Gary if you're looking for a straightforward, respectful, and well-run buying experience.

    I am extremely disappointed with my experience at Carson Honda…read more I brought my 2019 Honda Pilot in because multiple warning lights came on. After their inspection, I was told my transmission had internally failed and that I needed a complete transmission replacement. I was given an estimate of over $13,000 and was told that replacing the transmission was the recommended repair. Because the estimate seemed unreasonable for a vehicle with only about 49,000 miles that has been well maintained, I decided to get a second opinion from an independent mechanic. The independent mechanic performed his own diagnostic testing and found that the problem was not a failed transmission. The issue was a faulty speed sensor. After replacing the speed sensor, the vehicle drove normally again, including on the freeway, and the total repair cost was $450. Being told I needed a $13,000 transmission when the actual problem was a $450 sensor caused my family an incredible amount of stress. I spent days worrying about how I would afford such an expensive repair, and I even opened a goodwill assistance case with Honda because I believed the transmission had failed. I understand that diagnosing modern vehicles can sometimes be challenging, but this experience has made me lose confidence in the accuracy of Carson Honda's diagnosis. I strongly encourage anyone facing a major repair recommendation to get a second opinion before authorizing expensive work. I'm grateful I sought another diagnosis before spending thousands of dollars unnecessarily.

    Carson Nissan

    Carson Nissan

    3.2
    (700 reviews)

    Came in for service as a first time customer. Impressed by the team's friendliness and great…read moreservice. Special thanks to my advisor, Hunter, as he kept me updated and made me felt appreciated as a customer. Thank you to Carson Nissan for the positive experience :)

    First off Jasmine was amazing n. 5 stars. She was kind, patient, answered questions and treated me…read morewith respect- unlike her colleagues who literally didn't even have a professional salutation at our initial meeting in the office. I went to the dealership to purchase a vehicle after reserving it online. Prior to my visit, I had been communicating with a salesperson named Raymond for several days. At no point did he disclose that the vehicle would not be available when I arrived. When I got to the dealership, I was immediately asked how much the car was worth. I found this to be an odd question since I was not selling a vehicle. I later realized this inquiry appeared to be related to attempts to increase the sale price beyond what had been advertised online. This discrepancy between the advertised price and the price presented at the dealership raises serious concerns regarding compliance with California consumer protection laws and regulations governing vehicle advertising and pricing. Consumers have the right to rely on advertised prices when deciding whether to travel to a dealership, and changing the price after the customer arrives can be considered a deceptive sales practice if not properly disclosed. I incurred the time, expense, and inconvenience of traveling to the dealership based on the advertised price, only to discover that the terms presented in person did not match what had been represented online. Had the actual selling price or required additional charges been accurately disclosed before my visit, I could have made an informed purchasing decision. I request that this matter be investigated to determine whether the dealership's advertising and sales practices comply with applicable California laws and regulations governing vehicle advertising, pricing transparency, and unfair or deceptive business practices. Throughout the transaction, communication was extremely poor. Raymond rarely returned phone calls or text messages. I had sent him several specific questions regarding the vehicle before arriving, yet I received little to no response. We had agreed before my arrival that the vehicle would be fully fueled and fully charged. Instead, when I took delivery, the gas tank was only one-quarter full, and the battery was completely discharged. This demonstrated a lack of preparation and respect for my time. I expressed my concerns related to this conduct by Yossef and he flat out told me that his conduct was legal and that his actions were consistent with your companies business standards. Raymond essentially ceased communicating with me during the sales process. He did not return calls, failed to respond to text messages, and only became engaged again when it was time to screw the temporary paper license plate onto the vehicle. After the purchase, I requested updates regarding: The status of pending repairs. Confirmation that the vehicle would be fully fueled and charged. An update regarding the condition of the tires. Written documentation confirming that the charging system was functioning properly since the vehicle had not been charged as promised. The overall experience was frustrating, unprofessional, and fell well below the standard of customer service I expected. The lack of communication, failure to honor commitments made before delivery, and poor preparation created unnecessary inconvenience and significantly diminished what should have been a positive vehicle purchase. I believe prospective customers deserve transparent communication, honest advertising, and a dealership that honors the commitments it makes before a sale.

    Cabe Toyota

    Cabe Toyota

    4.6
    (1.4k reviews)

    I had a great experience purchasing a vehicle from Cabe Toyota. Felishea is the epitome of…read moreoutstanding customer service and sales. She was an absolute superstar. I haven't purchased a new vehicle in about six years, so I had quite a few concerns going into the process, but she made everything feel seamless and stress-free. What stood out most to me was that I had never owned -- or even seriously considered -- a Toyota before. I've always been loyal to Nissan, along with the unfortunate mistake of owning two Chevrolets. Felishea was patient, kind, and incredibly knowledgeable when presenting information about the vehicle. She took the time to answer my questions thoroughly and made me feel completely at ease throughout the entire process. I would highly recommend her to anyone looking for quality service and a genuinely positive car-buying experience. I'd also like to recognize Dewayne in Finance for going above and beyond to ensure I understood everything in front of me. He provided exceptional service and made the financing process easy to follow. This dealership truly delivers first-class service. I honestly don't see myself going anywhere else in the future!

    We had a great experience working with Tara at Cabe Toyota from start to finish…read more We first met Tara in November to talk through ordering a Grand Highlander, and she immediately stood out for being responsive, straightforward, and never pushy. She kept us updated throughout the process, and our car arrived right on schedule in March. Going into delivery day, I was honestly prepared for the typical dealership experience where you have to say no over and over to extended warranties and add-ons. Fortunately, that wasn't the case at all. The whole process was smooth, fast, and very respectful. Angel, the finance manager, was a pleasure to work with. He was efficient, professional, and didn't feel predatory or salesy, which we really appreciated. They also gave us a fair deal on our trade-in for my beloved 11-year-old Prius which made the transition feel a lot easier. Overall, everything felt transparent and low stress. We're very happy with our new Grand Highlander and would absolutely recommend Tara and the team at Cabe Toyota.

    South Bay Toyota

    South Bay Toyota

    3.8
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    We had an outstanding experience working with our salesman Genaro! He helped us lease our new car…read moreand went above and beyond throughout the entire process. He made everything easy, answered all of our questions, and worked hard to get us the best deal possible. What impressed us most was how much effort he put into helping us trade in our old car. He handled every detail professionally and made what could have been a stressful process smooth and hassle-free. Very nice dealership and friendly stuff.

    My fiancé and I had an amazing experience at South Bay Toyota! Brandon, Tim, and Marc went above…read moreand beyond to make the entire car-buying process smooth, stress-free, and enjoyable. Brandon's knowledge, professionalism, and patience were truly exceptional. He took the time to answer all of our questions, never made us feel rushed, and worked with us as we explored different options until we found the perfect vehicles for our needs. His expertise and genuine care made all the difference. Tim and Marc were also fantastic throughout the pricing and paperwork process. The entire team was friendly, transparent, and incredibly supportive, making us feel valued every step of the way. Thanks to their outstanding customer service, we drove away with not just one, but two brand-new Toyotas on the same day--a Camry and a Highlander! We couldn't be happier with our experience. If you're looking for a dealership that truly cares about its customers, we highly recommend South Bay Toyota. Be sure to ask for Brandon--you'll be in great hands! Thank you, gentlemen for making this such an exciting and memorable experience!

    Chevrolet Of Carson - car_dealers - Updated July 2026

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