Went in for two items and got to the register. Unfortunately, I interrupted the cashier (Steve) who was in the middle of a cell phone game break. He proceeded to treat me like crap and shorted me in change as well. Experience here could not have been worse. read more

Thieves! If you go here be sure to get an itemized receipt, not once but twice they have double charged me. The first was a couple months ago, thankfully I reviewed the receipt, went in and she gave me a refund. The most recent was on 4/11/24, I didn't review the receipt until I got home, and boom, double charged! Have gone to the location twice asking for a refund and both times they told me to come back, today was the most recent. Will never shop here again; which is unfortunate because I used to go here a few times a week. I can care less about $3, it is an ethical issue now! Train your employees or get rid of the dishonest ones! Update: this has also been sent to corporate. Those location had multiple chances to make this right, it is not difficult with today's technology but they keep wasting my time like it is a joke. read more

This gas station usually offer one of the better gas prices in the area, but apparently today (this morning) they had computer issues and had to close down. Just one of those inconvenient occasions. Also, the "hot" items are usually gone by rush hour. The store attendees confirmed that they stop making or putting out these items by 4 or 5pm. My question is, the gas stations closes late; why stop offering these items so early? With these inconveniences. I think ALL of the Chevron that has "Extra Mile" should get no more than 2 stars. 1 star if bad service. read more

Chevron - a gas station with a car parked in front of it - Gas Stations Near Me - Benicia, California

I purchase gas here biweekly and once or twice I have gone inside to buy water and have met a very diverse group of employees who have been nothing but professional, friendly and helpful. That said, I don't enter yhe store with an attitude or act entitled. Never met anyone who acted racist and if I had I certainly would not make a racist or ageist statement about anyone. I have not had any issue with pump speed or receipt printing. I can't speak to the cash payment method because I use my contactless payment method on my mobile device. I generally don't need a printed receipt because I do not need them for business travel. Since I value my lungs I do not smoke but I am aware that some people do, and that their proof of age is required just as it is for alcohol. The law requires asking for this and companies comply for everyone. These laws are to protect consumers, not harrass them. read more

On January 13, 2023 at about 8:12am I went inside to get my receipt since the gas pumps don't print them out even though you see on screen "Printing" after choosing "Yes" to get a receipt. As I went inside the store there was a lady who was trying to do her job and was very nice but then there was a black lady standing on other side of the cashier that was trying to refuse service to me because I wouldn't say "Please" and "Thank You" and was motioning the cashier to not print out the receipt and started giving me a lecture as my receipt was being printed out after I got my receipt I started to walk back outside to my car and leave. read more

I left Cash on the check stand after counting money for gas, I realized I left it 5 minutes later and returned to pick up MY Money! Brett and Jeet told me I had to come back on another day to pick up my cash as they put it in a "vault". Instead of them coming outside while I pumped my gas knowing I left it on the counter they lazily just put it in the vault and told me I need to return another day to receive it. Worst customer service I've ever seen. As a Customer Service Savant, I would chase down a customer to give them their money. But these idiots did not and now I need to waste gas money and bridge toll to pick up my cash later. Never giving this Chevron or ANY Chevron my money again. Thanks idiots! read more

The Air supply hose that I used to fill my tires had all the rubber protection around the line completely bare on some spots. While filling my front tire opposite side of the system, I had the hose on my hood. The bare steel braiding that should be covered by rubber scratched the absolute fuck out of my car, and cut my hand open. I suppose since it's free, they don't give a damn about the hose. read more

If i could give this place negative stars i would. Came in here not too long ago with a hundred dollar bill and was refused sevice because the currency was too long. They made me get change and spend 2.50 on a small gatorade just so i could pump gas. Fast forward, Fuck this place. read more

In two occasions my mom walked in to buy a pack of cigarettes and in both occasions their cashier KUSHAL asked for her ID and in both cases she told my mom that her ID was invalid because she was from another country, she later asked her where she worked. All of this for pack of cigarettes the 2nd time my mom went in to buy another pack of cigarettes she asked for her ID with attitude she scan her ID and said it wasn't valid my mom later said "you gave me a hard time last time" customers in the store were behind my mom, as she was walking out she yelled "you're Mexican right?!" my mom is from the Bay Area but resides in Puerto Rico sad it happen to her. But we'll be contacting our family lawyer first thing Monday morning. read more

I was at extra mile. Hardly no toilet paper. I asked the clerk. He ask some filipino lady. She came out with her cart talking about there's some already. I show her. She said it was plenty and saw there was no paper towels. I told her what if I run out mid wipe. She said it was plenty. I came out hand and face wet and made a deal about paper towel and went to grab some from where the coffee was. She said here's the paper towel. I told her to fuck off and she had her chance! read more

I always considered selling cigarettes at 10pm to be a fairly simple job, but your employee (young Africa-American guy... Torto? Tonto?) has shown me otherwise. His demonstration of a superior attitude, lack of friendliness, and unwillingness to speak any more than necessary makes it clear that this must be a developmental center to cure cancer or to iron out the details of the next Mars landing. Silly me, wandering in with my Master's Degree and friendly demeanor, expecting polite customer service from someone who CLEARLY has better things to do than to sell a pack of cigarettes to the likes of me. The fact that this happened twice in three nights leads me to believe I should buy my cigarettes and gas elsewhere, so as not to interrupt Torto's important business. read more

Hey, Ron M. , you sound dumb ass hell, nobody cares about your degree or your crybaby story about how another grown man didnt treat you like a princess, thats not his job, maybe he was having a bad day, maybe worse than a bad day.....but your so up your own a$$ you dont care u just wanna brag on ur accolades.... Well, congrats youve made yourself look like a complete idiot. read more

Decent place with a decent selection. Gas prices okay. Free air is appreciate. Not much to say, though -- typical gas station.

The fuel pumps reeeeealy slow (nearly a minute or gallon). I have told the cashier about it on two separate occasions and they still dont fix. read more

This is a really convenient gas station location. It's easy on and off the freeway. It also has a nice air breeze from the sea which is good when it's hot and the wind keeps bugs away. And it's far enough from these smoke stacks right by the bridges so their sulfur smell doesn't reach the gas station and the air smells good. read more