I cannot recommend this shop enough! My daughter and I were on a two-week road trip from Portland…read morein our new-ish Ford Mustang Mach-E. On our final day, while dealing with a broken Tesla charging station in Crescent City, I discovered a bolt in my tire with pressure down to 26 psi. I was already exhausted and nervous about the long drive home. After being turned away by two other local shops due to long waits, they referred me to this team. From the moment I called, they were incredibly accommodating and got me in immediately. They spent nearly two hours attempting to repair the tire, but ultimately--out of an abundance of caution for our long drive back--they didn't feel confident the repair would hold for the full trip to Portland. Because they couldn't guarantee a safe repair, they didn't even charge me for their time. Thanks to their honesty and care, I was able to make it back to Portland safely. If I were a local, this would be my go-to shop. Thank you so much for the exceptional service--if you're in the area and need help, look no further!

Amazing service and a friendly environment! Tristan has…read moregreat customer service Always has my tires done in a reasonable time and has great pricing. Only going here from now on!

We had a problem as we were towing our fifth wheel into Oregon…read more We got a hold the Bill's Towing, and they sent out Brandon truck 35 and he took care of us like family. He was friendly, concerned, kind, and answered any questions. But most importantly very Professional. If you ever are in need of a tow do not hesitate to use Bills Towing and maybe you'll be lucky enough to also have Brandon. He really helped keep us calm in this situation. Thank you again

I like Bill's customer service and quality of repairs. Prices are good. They do need new chairs.read more

I live in Crescent City, and have always purchased my tires here. I drive a 2001 Prius that has…read moredeveloped some serious mechanical problems over the years, and the mechanics have always been able to correct the issues. The prices seem very reasonable, and the entire crew seems to work well together. It was originally a tire shop. They still sell tires, but also have 5 bays with lifts that seem to always be full when I go there. It's a superb business. I strongly recommend them.

we have heard terrible things about the Crecent City Les Schwab so we decided to go to Del Norte…read moreTire, but I would advise anyone that is thinking not to we have had terrible quality control issues with this shop. My wife was on her way to work when they forgot to torque down her lug nuts and her tire ended up coming off the rim and she almost crashed another time we got new tires put on and the didn't even bala the tire properly or at all as a old tire technician myself, I would advise nobody to go to the shop or you might just get yourself killed

5 s The brake service and vehicle inspection I…read morereceived on my F150 was above and beyond and will keep coming back because of this ! Thanks again to Kory Max and the Big brand tire pro team. I have told many people to go here and about my positive customer experience and 2 of them even came in while I was there today.

That are awesome We have been going to them for many years. Thank you guys It was great to see…read moreyou again Kory.

Always friendly and helpful. I've been going to them for over ten years for brakes, alignment and…read moretires.

Hands down the best service in town--and maybe anywhere!…read more I've been taking my vehicles to the Les Schwab in Brookings, for as long as I can remember. This shop has always represented the best of a down-home, family-run business: honest, reliable, and truly committed to taking care of their customers. Most recently, I brought in my 10-year-old F250, which has been struggling a bit after I added a cab-over slide-in camper. I needed airbags installed, and from the moment I walked in, Cody went above and beyond to help me out. He had an appointment available for Friday, but when I told him I had to leave town, he made my truck a priority--even though he didn't have to. I dropped it off the night before, and Cody kept me updated every step of the way. He called to confirm when the parts arrived, updated me about a complication with my gooseneck hitch, and let me know that my rear shocks were completely blown. Even though this added a lot of extra work, the team still finished everything the same day so I could safely hit the road. A huge shoutout to Todd, who did the heavy lifting and worked so hard to make it happen. The whole crew was friendly, professional, and just plain kind. Cody's communication, friendliness, and dedication to real customer service is something you don't see every day--and it deserves to be recognized. This is an amazing team, and I'm so grateful for them!

I brought my aunt back to replace her two front tires close to closing and everyone there were than…read morehappy to assist us. Not only did everyone provided us with top notch customer service. They made us feel at home. Also the price of the tires beats all of their competitors. Not only did they give us the best price but they made sure we got the best quality with the money we saved. They're not just there to sell tires, they wanted to make sure we got the best quality tires that will last us longer and safer. I can't thank you enough! Shasta Valley Tire Service are definitely my tire angels!

I called, and they had my tires in stock at a great price, with fast, friendly service. They got my…read moretwo tires done in less than an hour from when I called.

Routine maintenance, minor repairs, and major repairs all were done professionally and in a timely…read moremanner and at a fair price. Staff are all pleasant to deal with. I am very thankful that I can bring my Sprinter van to a local shop of their caliber. I could have ignored a noise. Thankfully Chris took a test drive and then remedied what would have progressed to a very serious and costly problem. Of course I'd prefer it if my vehicle never needed their help. Who likes car problems? When I need them, I'm happy to bring my vehicle in for their expert care.

Went to Brooks Automotive for a new water pump, serpentine belt, thermostat, fluids & cap. I was…read morecharged $1755.99 for the job, $1235.40 in labor for a 4 hour job. Because I was charged at the high end of the spectrum, Brooks insisted they needed to keep my car overnight knowing I was from out of town & would need to get a room for the night. An added expense. They didn't care. They didn't start my car til the next morning & when it was done, they left my car with grease stains everywhere that the mechanic's hands & bottom of their shoes touched. The shop is filthy. They also tried to charge me for a 2nd cap til I caught it.