Good website, so making the choice and getting a price before setting up an appointment is easy and…read moreyou know exactly what they will do. Bought my daughter an interior detailing plus exterior wash and wax for her 11 year old Subaru Crosstrek which she wants to keep until it starts to give her trouble which it has not. She's had the car since new and while I've detailed and wash/waxed it before I wanted to see how a pro would do it. Well, they have the tools and knowledge to do a "the car looks almost as good as new" job. Terrell and his assistant were prompt, cordial, efficient and easy to work with. Three hours for the job and while certainly not inexpensive, it is the going rate for this kind of work so you can't begrudge that. My daughter's husband is noodling having his car done. Only thin they could not completely remove was some tree sap.

Amazing work! Brings his own deionized water - worked hard and made the car look better than new!read more

Maybe good at gutters but bad at windows left my windows worse then before full of streaks could…read moretell after 15 minutes they did not have proper equipment and ability

Reliable, trustworthy and excellent work. I have West Coast Washers booked to clean my vehicles…read moreevery two weeks and they do a great job. Thanks for helping me stay looking sharp!!

I went back to this car wash yesterday but forgot that I had visited years ago and left a detailed…read morereview. It seems like not much has changed. I found their website and the deals offered on the website are what convinced me to get my car washed at Santa Rosa ProWash. The manager's special online caught my eye but when I got to the car wash, they said that they didn't offer that anymore (same thing they said to me years ago). It seems that bait and switch is their general MO I ended up getting a full service car wash because I wanted them to clean both the interior and exterior. Surprisingly they did a great job on the interior but the exterior could use another wash already! I didn't have the time or the patience to ask them to run it through again, so I just let it be. My car exterior is mostly clean... I tipped the fellow who cleaned my interior, and that was it. Now I've been here twice over several years and I need to just stick with my regular spot in Rohnert Park. You know the saying, fool me once... They do a good enough job, but for the $45/$50 with tip I paid, and the results I got, I should've gone elsewhere.

Paid for Clay & Wax -- Was Told "Too Old," Then Fixed It Myself…read more 1. Clay Magic & Wax $150 - 1star 2. Seats shampooed $89 - 5 stars 3. Carpets shampooes $89 - 4 stars (they forgot to do the trunck carpet) 4. Headlamp restoration - 5 stars Total $350 plus tip They claimed the dirt and grime that was still left on my car after they detailed it could not be removed yet as you can see it did. I paid for the "Clay Magic & Wax" service and specifically pointed out rough, contaminated areas on my car when I picked it up. Instead of addressing it, I was told the dirt "could not be removed" because my car is a 2013. That is simply not true. I went home, used a basic detail spray and a clay pad, and within minutes removed most of what I was told was "impossible." I documented it with photos and video -- the clay pad was pulling off significant contamination immediately. Now my paint feels completely smooth, like glass -- which is exactly what a proper clay service is supposed to achieve. Let's be clear: * This was not permanent damage * This was not "because the car is old" * This was removable surface contamination that should have been handled during the service The explanation I was given was inaccurate at best and misleading at worst. If I can correct the issue myself in minutes, there's no reason it should have been left behind after a paid professional service. I paid for a clay treatment and ended up doing the actual work myself. I have photo and video proof of everything. If you're considering this place, check your paint carefully before leaving -- because if you don't, you may be told things "can't be removed" when they absolutely can. Since I had to clean the outside of my car which took several hours I would like a $150 refund for the clay magic and wax that I apparently didn't get. Lastly, I have come here for years for the quick car wash and even the quick detailing because it is priced fair for a decent job but when I pay $150 for a job I expect the outside of the car to be clean and to not be fed a lie probably because I am a woman that dirt and grime can't come off because the car is old.

The manager or boss is always so kind and friendly. He always waves and feels like he remembers me…read moreevery time I come through. The pricing is comparable to most Car Wash places, unless you go on the certain days that they have the special. Then it's 10 times more worth it. The guys do a great job. It feels like your car is washed before you even go through the car wash. I would highly recommend coming here. I drive from Rohnert Park to come to this car wash specifically

This review is only for the vacuums: The setup works great…read more Vacuums are FREE and working! I was overjoyed. Would definitely recommend.

Friendly staff I walked into the convenience store and was created immediately by staff members,…read morefirst thing I noticed was that the store is very clean, everything is neatly organized. The restroom was very clean As well.

Better service becuase the lady wouldent let us purchase what we wanted even though we had more…read morethan enough money and she wouldent let us and the lady's hours when we went were around 1:50 and 2 pm and besides that she was really rude and very bad customer service and the day was Sunday July 5th

I was seriously impressed with the attention to detail. They cleaned areas that clearly hadn't been…read moretouched in years and found all kinds of things I thought were long gone! The car looks and feels brand new inside and out. You can tell they really take their time instead of rushing through the job. Highly recommend if you're looking for a thorough, professional car wash and detail!

After a ride thru the Central Valley my car was covered in bugs. Stopped in on a Tuesday afternoon,…read more2 cars ahead of me. Asked how long it would be for a Super Wash: 45 minutes to an hour! Wow. I said I had to be on my way in 45 minutes and they met my request. The lady cashier wasn't helpful and seemed bothered that I wanted to pay. The car sat with rags on the hood for a good 20 minutes - not sure what was up with that. There seemed to be plenty of staff, but not very efficient with running the operation. Good news: the bugs were all gone, car vacuumed and looking much better. Thank you.

I only use this station as it's close to work if I'm really low on gas there is always new staff…read morethat really don't want to be working here such a shame ! Not sure who the owners are but I don't think they really care or ever check any reviews posted things are always broken

The carwash malfunctioned on my car. the hydraulics for the top roller stopped working so it…read morescraped it all over my roof the entire wash and left soap all over my car. The cashier wouldn't give a refund so I filled out a report but never got a call back. And their voice mailbox is full. The place clearly values profits over customers. be warned, don't go to this Shell. Especially for a carwash.

I recently washed my car here and contacted their customer service due to a question about the…read morecharges I received on my cc. I was shocked and happy to receive a reply back after leaving a voice mail, yet alone, a kind and extremely helpful one. We were able to discuss the issue via text and resolve it fairly... Something that doesn't happen very often anymore these days. Thank you, Piner Car Wash, for your understanding and excellent customer service and remediation. I'll definitely be back!!

Check out the self car wash on Santa Rosa Ave or the self car wash on Sebastopol road. I used to…read morelove this self care wash. But after new ownership things are taking a slow turn for the worse. The new owners installed air dryers which was great. But that was it. They raised the price to $4.50 for 3 minutes of wash time. They removed the spot free rinse option. I checked 4 different wash stalls and all spot free rinse have been removed and a stop option has been put in for the spot free rinse. Your car is now covered in water spots. The quality of soap they use has gotten really cheap. Pre soak option does not remove the bug spots or tar from your car anymore. It is hard to find an open stall here to wash your car lately. A lot of people either bucket washing their cars in the wash stall. Or drying it with a towel by hand. Never had any of these issues when the 2 older gentlemen use to own it. They need to get the old ownership to show them how to correctly run this place. I will not be back to wash my car here anymore. I wash my car every 2 weeks. This will not be the place to do it anymore.

Great place to wash your car the way you like it. Fair price, quick and easy. I like how they have…read morethe compressors to blast the debris out of your vehicle.

Have had a member ship here for a while and twice now, when a Tesla or BMW rolls up to the gate the…read moreafter me, they get preferential treatment. Allowed to go first, simply because they have a higher tier?

I as most do not have time and energy to clean my car but so wish someone would. I love a clean…read morecar in and out and having Ben come right to my house made it so much better. His communication was clear,prices arrived great and the service outstanding. This is a great gift idea for anyone who has a car. My car is cleaner today than when I bought it 2years ago. Text or call you can't go wrong

My car was a hot mess and I needed it spotless so I could trade it in. I was blown away how clean…read moreit was!!! Those little crevices that I couldn't get with a car wash vacuum it was spotless!!! It looked like a new car again!! The shine was amazing! I almost didn't trade it in. Thank you Ben such a nice guy too. College kid trying to make a living. Love it