Both women at the front desk were so kind and helpful! The estimator made things quick and simple…read moreas well. Best customer service I've ever received from an auto body shop. Thanks all.

totally unprofessional. Called me to say parts were delivered for a repair job. Drop the car off…read morethen call in an hour later saying the parts incomplete. So I picked up the car and noticed damage in the area. Where the work was done. insisted that I file a separate insurance claim. Long story short, our insurance company, objected, and raised rates because of the extra claim .

Sasan and his team were incredible. My car was in a hit and run and when I went to go pick it up,…read moremy car looked as if it was new. I'm so happy I was able to trust them with this job as I had reviewed many body shops but appreciated that they show the before and after and even the YouTube videos of the step by step process that goes into the repair. 200% recommend to anyone that needs to have work done on their car. They were also able to connect with my insurance and make it easier on my end.

I gave Sasan a 5 star. Gave me a discount on my car scratch to be fixed. He even cleaned my car and…read morelooked like new. He has a Friday late night that match my time to drop and pick it and that was a plus to him. Very responsive too. Perlita

April 29, 2026... A…read morenew review, this time for repairs to a 2024 Kia Sportage. A month ago, a family member rear-ended another car at the SE corner of Ashland and Diversey. Damage was severe enough that the car had to be towed. Fortunately, no one was injured. Fast forward roughly four weeks and I reclaimed my car today. It was exactly what I expected: impeccably repaired with a paint job--thanks to master painter and WBS owner Danny Avalos, Jr.--that matched the original finish perfectly. While four weeks seemed overly long, my insurance company's adjustor and appraiser were responsible for most of the delay. Throughout the process, shop manager Eric Villa keep me apprised. Price--you can't beat it!

I had a great experience with this body shop. The staff was professional, knowledgeable, and kept…read moreme informed throughout the entire repair process. They did an excellent job fixing my vehicle, and the quality of the work was outstanding.

This place sucks! Jerry the guy running the shop was rude and talked to me like I didn't know…read moreanything about cars. After taking 6 weeks to repair my car I found out he lost my rim key. Also they don't take credit cards or personal checks. There are plenty of auto repair shops in Chicago, that said, my advice is to keep driving.

I am unimpressed with the way they do business. I referred someone to them a few years ago and my…read moreclient had an awful experience. The repair was ok, but the service that she received was well below average. I can somewhat attest to that as well. They try to get insurance agents to send business their way. There is one gentleman there who called us almost every day, at least 5 times a day. We would see them on the caller id and know not to answer. So, perhaps knowing we were avoiding the calls, he stopped by, then got angry that I would not refer business to them. He stomped out upset.

Decided to have a swipe fixed…read more Used "The Collision Barn" here in our neighborhood, and a family owned business. Tom and Kevin are great guys and very straightforward discussing your needs and how work will be done. They even send photos of the repair and stuck to their estimate. No surprises!

Nate and Thomas did a really good job on my Honda CR-V! Thank you guys so much. The car looks brand…read morenew!

The owner of this shop is an outstanding human being. He had the parts ordered by the time I…read moredropped off my car and fixed the next day. He also did it for a more than reasonable price. Highly recommend!

I told him I had an aluminum subframe. He wasted my time having me bring my car to tell me I have…read morean aluminum subframe. Therefore, he is not able to repair it.

I bought a C7 Corvette Stingray a few months ago. I purchased 7 addons (aesthetic), but very…read morefunctional parts to enhance the car's appearance, and increase downforce while improving the aerodynamic grip during high-speed driving. For the install, I went to two places closer to where I live. One was temporarily closed, and the other was a place I've been going to for years. I even recommended them to friends in the past. Unfortunately, the bigger that business became, the worse their customer service got. I searched online and found "CARRECTLY". I went to their website and liked what I read and saw. This place is across town from me, but the trip was well worth the find. I called with my inquiries and spoke to Oliver. An appointment was made, and I sent links to D.I.Y. Videos to help streamline the installation process. Oliver was very straightforward. During the 3 days my car was being serviced, he kept me updated on the progress. This seems to be underrated with most businesses, but it's very important to a customer because nobody likes being left in the dark, especially when their car is left in the hands of someone else. Updates help build transparency and reduce the perception of being taken advantage of. Good communication encourages repeat business and referrals. It also leads to positive online reviews like this one. The installation work done on my car was superb. Everything looked like a factory install.

Very Unprofessional…read more After my car was completed, Oliver suddenly told me they do not accept credit cards and demanded payment only through cash or Zelle. This directly contradicted the written estimate I received, which clearly stated that credit card payments over $500 would incur a 4% processing fee. The estimate even referenced the option of using their gift cards, which obviously implies card payments are accepted. When I questioned this, Oliver claimed their Square payment processor was "on hold." However, the business still advertises credit card acceptance on their website, and my bank was still able to process their charge attempt. The explanations I received felt inconsistent and misleading. Customers deserve transparency and honesty, especially after expensive auto body repairs. Changing payment terms at the last minute after work is completed puts customers in an uncomfortable position and feels extremely unprofessional. I would strongly recommend getting ALL payment terms confirmed in writing before authorizing repairs here. I will never recommend or ever use their services again.

Rude. Unable to answer basic questions. A "quick drop off" with a "five minute wait for a rental…read morecar" turned into an hour of confusion, incompetence and personal attack. I was pushed to this location by the lincolnwood location. i took my car there for an assesment on a different day. when asked about why i was dropping the car off, i said "it should all be in the assesment from the previous location. they told me that they arent affiliated and that the process would happen again because they don't share information for some reason. they then said my car was going to another shop on division because this location was too busy for the next three weeks. they i was asked to sign documents for the work at the division shop that couldn't be done at rockwell. when i questioned how division would get the info from rockwell, when rockwell couldn't get the info from lincolnwood, they called me "difficult" and told me i could go elsewere if i didn't like it. i was speaking with the person at the front desk, and when she couldn't answer questions with anything other than "that's not my responsibility" i was verbally attacked by three beefy dudes from the desks behind that maybe need to tone down their testosterone treatments. they offered no help, but instead threats. they talked over me, shouted me down and told me I was the one that needed to calm down. I was verbally attacked by three men and a woman at the same time because none of them could answer my questions, then was tone policed by one til he was tired out finally done yelling at me. All this and they arent even going to fix my car at this location. I could've dropped the car at the original location (which was far more courteous and knowledgeable) if you need to take a car to crash champions, DO NOT take it to this location. Will update when damages are fixed. UPDATE: the entire experience at the rockwell location was so poorly handled by everyone involved, i decided to not let them service my vehicle. do not go here if you can avoid it. they are rude and attack as a group when they feel irritated.

I brought my car here for a quote- I was initially told that I would get the quote back by end of…read moreday before 5 pm. I had to call TWICE the following day to receive my quote. When I called the second time the individual I talked to - Carlos - stated that I had already received an email (when I had not). When I told him I had not gotten an email he became defensive and said he would send it again- this time I actually got the email (checked my inbox initial email was never sent when he said it was). When I called back to schedule drop off, they said they can not take my car for two weeks from now?? When I got the quote I was initially told they could take my car early next week. When I asked to speak to a manager the women on the phone stated he's not available- when I asked to leave a message she seemed unamused. Overall, this is the worst customer service I have ever had from a body shop. I would not recommend this place to anybody. I can not even imagine why you would risk bringing your car to a shop that is unwilling to prioritize communication

Had some plastic that needed to be repaired on the underside of my vehicle. They seemed busy but…read morestill had me in and out of there within 20 minutes. Was treated like royalty, great business.

10+ year customer, can't say enough good things, Nino & Avondale Collision always exceeded…read moreexpectations

I came across Oscar's auto body and mechanical due to a car accident I sustained a month ago. I…read morehave never been in an accident involving my car not being able to run anymore but Harry was more then welcoming. He helped me when it came to making the claim with the insurance. He made it very easy to reach him when it came to asking questions or when I had to pick up extra keys I had left by accident. His and his teams work are unbelievable, it's as if the crash never happened. Most definitely will be heading to this auto shop if ever needed in the future.

Called Oscar about securing a passenger sideview mirror back on the car that just fell off. He said…read morestop on by, arrived, he looked at and said to just wait in the office - minutes later he had a couple screws in it to solve the problem and we were on our way! We tried to give him some money - but he refused. This is truly how you gain loyal customers for years! Thank you Oscar!