Sasan and his team were incredible. My car was in a hit and run and when I went to go pick it up,…read moremy car looked as if it was new. I'm so happy I was able to trust them with this job as I had reviewed many body shops but appreciated that they show the before and after and even the YouTube videos of the step by step process that goes into the repair. 200% recommend to anyone that needs to have work done on their car. They were also able to connect with my insurance and make it easier on my end.

I gave Sasan a 5 star. Gave me a discount on my car scratch to be fixed. He even cleaned my car and…read morelooked like new. He has a Friday late night that match my time to drop and pick it and that was a plus to him. Very responsive too. Perlita

April 29, 2026... A…read morenew review, this time for repairs to a 2024 Kia Sportage. A month ago, a family member rear-ended another car at the SE corner of Ashland and Diversey. Damage was severe enough that the car had to be towed. Fortunately, no one was injured. Fast forward roughly four weeks and I reclaimed my car today. It was exactly what I expected: impeccably repaired with a paint job--thanks to master painter and WBS owner Danny Avalos, Jr.--that matched the original finish perfectly. While four weeks seemed overly long, my insurance company's adjustor and appraiser were responsible for most of the delay. Throughout the process, shop manager Eric Villa keep me apprised. Price--you can't beat it!

Professional, communicative, fast and reasonably priced. Exactly what you need when getting car…read morerepairs. 10/10 would recommend.

This place sucks! Jerry the guy running the shop was rude and talked to me like I didn't know…read moreanything about cars. After taking 6 weeks to repair my car I found out he lost my rim key. Also they don't take credit cards or personal checks. There are plenty of auto repair shops in Chicago, that said, my advice is to keep driving.

I am unimpressed with the way they do business. I referred someone to them a few years ago and my…read moreclient had an awful experience. The repair was ok, but the service that she received was well below average. I can somewhat attest to that as well. They try to get insurance agents to send business their way. There is one gentleman there who called us almost every day, at least 5 times a day. We would see them on the caller id and know not to answer. So, perhaps knowing we were avoiding the calls, he stopped by, then got angry that I would not refer business to them. He stomped out upset.

Decided to have a swipe fixed…read more Used "The Collision Barn" here in our neighborhood, and a family owned business. Tom and Kevin are great guys and very straightforward discussing your needs and how work will be done. They even send photos of the repair and stuck to their estimate. No surprises!

Nate and Thomas did a really good job on my Honda CR-V! Thank you guys so much. The car looks brand…read morenew!

The owner of this shop is an outstanding human being. He had the parts ordered by the time I…read moredropped off my car and fixed the next day. He also did it for a more than reasonable price. Highly recommend!

I told him I had an aluminum subframe. He wasted my time having me bring my car to tell me I have…read morean aluminum subframe. Therefore, he is not able to repair it.

I bought a C7 Corvette Stingray a few months ago. I purchased 7 addons (aesthetic), but very…read morefunctional parts to enhance the car's appearance, and increase downforce while improving the aerodynamic grip during high-speed driving. For the install, I went to two places closer to where I live. One was temporarily closed, and the other was a place I've been going to for years. I even recommended them to friends in the past. Unfortunately, the bigger that business became, the worse their customer service got. I searched online and found "CARRECTLY". I went to their website and liked what I read and saw. This place is across town from me, but the trip was well worth the find. I called with my inquiries and spoke to Oliver. An appointment was made, and I sent links to D.I.Y. Videos to help streamline the installation process. Oliver was very straightforward. During the 3 days my car was being serviced, he kept me updated on the progress. This seems to be underrated with most businesses, but it's very important to a customer because nobody likes being left in the dark, especially when their car is left in the hands of someone else. Updates help build transparency and reduce the perception of being taken advantage of. Good communication encourages repeat business and referrals. It also leads to positive online reviews like this one. The installation work done on my car was superb. Everything looked like a factory install.

Fast, Honest, and High-Quality Service…read more I had an amazing experience with Carrectly Auto Care. They handled my issue (scuffed paint from rubbing a post on the side of the car and tar on the hood of the car) same-day with impressive speed and professionalism. While other shops quoted me over $1,000, Carrectly completed the work for just $80 -- I even offered $100 because I couldn't believe the value. They were honest, transparent, and didn't upsell or inflate the price. The quality of the work was excellent -- even my wife commented on how great the result looked. If you're looking for a team you can trust that delivers quality work at a fair price, I highly recommend Carrectly. This was the best auto service experience I've ever had.

I have not brought my car in yet, but the customer service from Tammy in setting up my appointment…read morewas so excellent that I had to give a shout out right away

Rude. Unable to answer basic questions. A "quick drop off" with a "five minute wait for a rental…read morecar" turned into an hour of confusion, incompetence and personal attack. I was pushed to this location by the lincolnwood location. i took my car there for an assesment on a different day. when asked about why i was dropping the car off, i said "it should all be in the assesment from the previous location. they told me that they arent affiliated and that the process would happen again because they don't share information for some reason. they then said my car was going to another shop on division because this location was too busy for the next three weeks. they i was asked to sign documents for the work at the division shop that couldn't be done at rockwell. when i questioned how division would get the info from rockwell, when rockwell couldn't get the info from lincolnwood, they called me "difficult" and told me i could go elsewere if i didn't like it. i was speaking with the person at the front desk, and when she couldn't answer questions with anything other than "that's not my responsibility" i was verbally attacked by three beefy dudes from the desks behind that maybe need to tone down their testosterone treatments. they offered no help, but instead threats. they talked over me, shouted me down and told me I was the one that needed to calm down. I was verbally attacked by three men and a woman at the same time because none of them could answer my questions, then was tone policed by one til he was tired out finally done yelling at me. All this and they arent even going to fix my car at this location. I could've dropped the car at the original location (which was far more courteous and knowledgeable) if you need to take a car to crash champions, DO NOT take it to this location. Will update when damages are fixed. UPDATE: the entire experience at the rockwell location was so poorly handled by everyone involved, i decided to not let them service my vehicle. do not go here if you can avoid it. they are rude and attack as a group when they feel irritated.

Had some plastic that needed to be repaired on the underside of my vehicle. They seemed busy but…read morestill had me in and out of there within 20 minutes. Was treated like royalty, great business.

Be careful. They switched out my Cadillitic Converter without informing me. Replaced it with an…read moreaftermarket. I couldn't pass an emissions test prior. That was their solution? Couldn't pass after. Car was never the same. Figured it out when I sold my car to the junk yard.