Clowns I brought my truck to A Trendz for suspension work…read morewith a clear focus on safety and long-term reliability. I specifically discussed replacing key components such as leaf springs, shackles, and bushings, and also mentioned the possibility of a lift kit during the process. Unfortunately, all I got was a lift the work performed did not reflect what was discussed. The majority of the requested suspension components were not addressed. Existing bushings were left in place, and my passenger-side splash guard was removed and never reinstalled. Communication throughout the process was poor. I was never contacted to review the scope of work, confirm parts being used, or approve any changes. I had to repeatedly call for updates, and even then, the information provided was vague and inconsistent. At no point was there any transparency regarding what parts were installed or why certain items were not replaced. Additionally, tires were installed, yet the tire pressure warning light remains on, raising further concerns about the completeness of the service. Upon pickup, the final cost exceeded the original quote without prior discussion or approval. No walkthrough of the work was provided -- I was simply asked to pay and given the keys. Given that suspension work directly impacts vehicle safety, this level of service, communication, and execution is unacceptable. I cannot recommend A Trendz based on this experience.

I brought my 2025 BMW X5 M60i to Trendz Auto for the installation of daytime running lights and…read morereplacement of the OEM silver rear badges with aftermarket black M60i badges. I was told the DRL installation could be done, and at no point was I informed that the shop lacked experience with this type of work or was unsure of the proper installation process. After several hours, I was told the DRL kit was "not the correct fit." After contacting the manufacturer directly, it was confirmed that the kit is the correct and only compatible option for my vehicle and that the installation requires specialized headlight work. It became clear the shop did not know how to perform this installation, yet instead of communicating that professionally upfront, they attempted the job anyway. During the badge replacement, no photos were taken of the original OEM silver badges to ensure correct placement, spacing, or alignment before installing the aftermarket black badges. As a result, the black M60i badges were installed crooked and spaced too closely together, which is unacceptable from a professional shop. Additionally, because the front bumper was removed during the attempted DRL installation, I later noticed a paint chip on the driver-side front bumper panel near the headlight seam. This damage was not present prior to my visit. If a shop is not experienced with specialized installations, the professional course of action is to clearly communicate that and decline the job--not to proceed without proper knowledge or preparation. Between the lack of transparency, poor execution, and resulting damage, this experience fell well below an acceptable standard of professionalism.

Professional, dedicated, knowledgeable expert! Detail oriented and trustworthy, price conscious,…read morecertainly had my best interest in mind.

I will first admit that I have never used this service. However, I needed auto stereo installed and…read moreconsidered this establishment based on the many five star ratings it got. I filled out a service request online regarding the services I needed. It's going on three days and no one has even attempted to contact me. The website indicate that the business opens at 9 am, so on yesterday I called at 9:15 am and after the phone rang and rang, my call went to voicemail. What I experienced was a red flag. The business may be fantastic, but I'm not into a business that doesn't or can't even answer a phone call fifteen minutes after opening. That makes no sense and it made me feel as if I would experience a runaround with this business. In the meantime, I made one phone call to a different business and received information and service.

Carrectly Auto Care provided an excellent experience from start to finish. The team was…read moreprofessional, responsive, and easy to communicate with throughout the entire process. They were very transparent with pricing, delivered exactly as promised, and paid great attention to detail. The quality of service truly stands out, and it's clear they care about customer satisfaction. If you're looking for a reliable and trustworthy auto care provider, Carrectly Auto Care is definitely a great choice.

Carrectly Auto Care provided a smooth and professional service experience. The staff explained the…read morework clearly and kept me updated during the process. The repair was completed on time and the car was returned in good condition

Although it was an early appointment.... I just got off work from working overnight the work…read moreperformed on March 6, 2019 on my 2019 Chevy Spark turned out beautiful I LOVE the tint it really brings out the car!!! Shout out to...Julio you did an AMAZING job!!!....I am very thankful as I now enjoy driving my car more often than before. I would recommend Mr Kustom to my friends and family also, I will return to see what other enhancements I can get done on my vehicle. You guys ROCK!! Greatly appreciated... Michelle A

I had a systemic headlight issue due to the sloppy, unprofessional wiring work of a previous…read morebusiness. This place removed some of the bad wiring, replaced the headlights, and gave me a lifetime warrantee. GREAT PLACE! I WILL USE THEIR SERVICES AGAIN IN THE FUTURE.

The best auto shop in the area! Freddy & Johnson were SO great to work with. The insurance gave…read morethem a hard time and delayed the process a bit but they were patient and came through and got the job done & delivered perfectly. My car looks like nothing ever happened to it! They are so kind, responsive, and great at what they do! They always kept me up to date during the process and they even washed my car inside & out before I picked it up. It was spotless! HIGHLY recommend!!

The dealer quoted me 1200 and they did the job for 300 in just a few hours. Very honest folks that…read morego out of their way to help you out

Decided to have a swipe fixed…read more Used "The Collision Barn" here in our neighborhood, and a family owned business. Tom and Kevin are great guys and very straightforward discussing your needs and how work will be done. They even send photos of the repair and stuck to their estimate. No surprises!

Nate and Thomas did a really good job on my Honda CR-V! Thank you guys so much. The car looks brand…read morenew!

Rude. Unable to answer basic questions. A "quick drop off" with a "five minute wait for a rental…read morecar" turned into an hour of confusion, incompetence and personal attack. I was pushed to this location by the lincolnwood location. i took my car there for an assesment on a different day. when asked about why i was dropping the car off, i said "it should all be in the assesment from the previous location. they told me that they arent affiliated and that the process would happen again because they don't share information for some reason. they then said my car was going to another shop on division because this location was too busy for the next three weeks. they i was asked to sign documents for the work at the division shop that couldn't be done at rockwell. when i questioned how division would get the info from rockwell, when rockwell couldn't get the info from lincolnwood, they called me "difficult" and told me i could go elsewere if i didn't like it. i was speaking with the person at the front desk, and when she couldn't answer questions with anything other than "that's not my responsibility" i was verbally attacked by three beefy dudes from the desks behind that maybe need to tone down their testosterone treatments. they offered no help, but instead threats. they talked over me, shouted me down and told me I was the one that needed to calm down. I was verbally attacked by three men and a woman at the same time because none of them could answer my questions, then was tone policed by one til he was tired out finally done yelling at me. All this and they arent even going to fix my car at this location. I could've dropped the car at the original location (which was far more courteous and knowledgeable) if you need to take a car to crash champions, DO NOT take it to this location. Will update when damages are fixed. UPDATE: the entire experience at the rockwell location was so poorly handled by everyone involved, i decided to not let them service my vehicle. do not go here if you can avoid it. they are rude and attack as a group when they feel irritated.

I brought my car here for a quote- I was initially told that I would get the quote back by end of…read moreday before 5 pm. I had to call TWICE the following day to receive my quote. When I called the second time the individual I talked to - Carlos - stated that I had already received an email (when I had not). When I told him I had not gotten an email he became defensive and said he would send it again- this time I actually got the email (checked my inbox initial email was never sent when he said it was). When I called back to schedule drop off, they said they can not take my car for two weeks from now?? When I got the quote I was initially told they could take my car early next week. When I asked to speak to a manager the women on the phone stated he's not available- when I asked to leave a message she seemed unamused. Overall, this is the worst customer service I have ever had from a body shop. I would not recommend this place to anybody. I can not even imagine why you would risk bringing your car to a shop that is unwilling to prioritize communication

The car boutique is the auto spa for your car. Excellent people excellent service. You can't go…read morewrong at Car Boutique. A premier car spa.

From the owner: We carry the largest selection of auto accessories and truck accessories in the Chicago area. This…read moreis our 40th year in business. Window Tinting, Car Stereo, Wheels & Tires, Mobile Electronics,Remote Starters, Auto Accessories, Truck Accessories, Tonneau Covers & Pickup Caps, Paint Protection, etc.

Wanted upgrades for a '72 Corvette. 13 weeks and $42,000 later, I couldn't drive the car. Had to…read morehave it towed home. They also put in the wrong transmission. Then that looked at me like it is my fault. " Buyer Beware"!!'

They did high quality work on a timely basis. Great customer service as well. My car was ready…read morewhen they promised.

A great local shop with a professional staff. They let me know what needs to be done and they don't…read moregouge me. I recently bought a car and they recommended I ask the dealer to take care of needed repairs rather than charging me for the repairs in the future.

Called about a rattle I was hearing in my car and they got me in immediately (like 10 minutes) and…read moretook care of it right away. Super professional, explained what they found, and didn't overcomplicate a simple fix. Hard to find a shop this trustworthy. Highly recommend!!