I truly love this dentist! Dr. Kim is always so kind and thorough. He has provided my whole family with excellent care! Although I miss Thomas, the new office manager seems really great! read more

Dr. Kim and his staff were friendly and accommodating to my rather severe dental anxiety. I say this to emphasize that I really wanted to like this place. But the scheduling and billing here is such a nightmare that I cannot recommend them. Today, they canceled a longer appointment for which I had to take time off work with no notice. I only found out because I called in with a question. WHO CANCELS APPOINTMENTS WITH NO NOTICE WITHOUT EVEN INFORMING THE PATIENT?! Their staff person responsible for processing insurance payments (Thomas) seems to not really understand different coverages and policies. I have two dental policies through Delta Dental: one HMO-style managed care plan that is somewhat restrictive but with minimal co-pays and co-insurance, and another more traditional PPO-plan that has more flexibility but bigger co-pays and co-insurance. Dealing with double insurance is a little more complicated than normal, but it's certainly not rocket science and certainly something a dental staff person should be able to understand. I was overbilled for my second appointment due to the office not submitting my insurance claim right, but I just dealt with it and paid out of pocket for the overbilling. I'd rather spend an extra $100/200 than go to a new dentist, and I've previously used private pay dentists with higher rates so it didn't feel that expensive and I figured they'd straighten stuff out at subsequent appointments. Wrong! For the third appointment, I was shown a bill beforehand. I recognized immediately it wasn't run through my primary insurance (which likely pays the office at a lower rate, but results in a lower co-pay and no co-insurance for me). Thomas told me my primary insurance denied my claim entirely and said they'd pay nothing. I asked for a copy of the denial so that I could follow up, and he claimed he didn't have it. This sounded suspicious to me, but I didn't really care that much if I had to pay a higher amount and handle the insurance fixing myself. Later, I called Delta Dental myself, and they indicated the office had never submitted my claims through my primary insurance - only the secondary (which again, probably pays them more but also results in higher charges to me). I ran through the procedures with her, and she kindly explained in detail the codes to be used, the co-pays I'd be charged, the limits of the office's charges to me, and how my second policy would play into those subsequent charges. I relayed this to the office two separate times. The second time, Thomas backtracked on his claim that Delta had denied the charge and claimed he hadn't been able to get it processed yet (even though the appointment was booked weeks out). I continue to be confused by the amount of hassle in scheduling and billing here but continue to stick it out because, even if I pay the higher amounts, it's fairly cheap, they did good with my dental anxiety, and it's close to home. Plus, I figure I've already waited weeks and just finishing work here would be faster than starting over somewhere else. The appointment was longer and I was told previously I'd need a driver, so I not only had to take off my own time off work but also arrange for a driver to take time off work, arrange special childcare, etc. The day before my appointment, I follow up with the office and ask if the billing issue that I'd previously mentioned was sorted. No. It wasn't. I again figure, oh well, I'll just pay the difference. They indicate they'll call me back regarding my other appointment question. No call back. The following morning, I wait more. No call back. Finally, I call and am advised...wait for it...they'd decided to cancel my appointment, and I just hadn't been informed. Are. You. Kidding. Me. At this point, I've wasted h-o-w much time getting the insurance stuff sorted (their job), arranging time off work and for a driver, childcare, etc., and they cancel my appointment? With zero notice? My guess is dentists charge missed appointment fees if their clients fail to show. But, there is no similar offer here, when a patient is given zero notice of their cancellation. What a mess. The greatest part is that I wouldn't even have known it was canceled if I didn't call in. They didn't even notify me. What office operates like this? Dr. Kim seems like an excellent dentist, but patients need two things to make dental care great: the skilled dentist and skilled staff to keep the office running. This place is clearly lacking the latter. read more

Great service and dentistry. I highly recommend Dr Ho and his staff, they are very comforting and nice.

Dr. Kim and his assistant Heather are outstanding in every way! I have been coming to them for a few years now and have NEVER found another dentist to compare with the care and service I receive in their office! Dr. Kim does his own deep cleaning, and I have never had a better cleaning in my 73 years! He is a caring and concerned dentist who tries to make me comfortable with every visit. Heather is so friendly and has a great sense of humor, which I need for my dental appointments. I had a wisdom tooth pulled, and it didn't even hurt one bit, and I left their office in a great mood! I highly recommend Dr. Kim, and I tell all my friends and acquaintances about him and the great service I receive in his office! read more

This office is very clean, bright and warm. When I walk into this office, I feel I'm in my cousin's house. Receptionists are welcome me with their best smile. They are very kind, warm and friendly. Dr. Kim is an awesome dentist. He is very gentle and skillful, also well knowledgeable dentist. He explains everything he does, what matter is and how to care after examination. He takes his time to focus his patient every time. Hygienist also very kind and warm person. She also skillful knowledgeable person. Dr. Kim and his staffs are best in this town. read more

Excellent artistry, I like many without a perfect jaw we have a problem getting help because of all the trauma. Not only is my jaw not close to being straight from breaking it into four (4) pieces, but I also had only two points to put in my partial. If you have seen action in the bar, sports, or war and now have a misshapen jaw. Chicago Dental Group is the place to get a partial or denture that fits. read more

Dr. Kim was fantastic. Came in for a new patient screening and cleaning and had a great experience. The office staff was nice and Dr Kim was knowledgeable and friendly. read more

Changing dentists can be a scary thing especaially when one has had the same dentist for decades. But I wanted to give the man who had purchased the business from 'my dentist', Dr. Richard Clark, a chance. I should have know that 'my dentist' was still looking out for me. Dr Kim, was the kind gentle person I was looking for. No pain as we did the implant post. And I didn't fill the pain medication script when I left as there was no pain. And it was comforting to still see the same faces of Cindy, Denise and Thomas. It was reassuring that the staff had been kept and that they seemed to very much like the "new" doctor. I will be comfortable going to see him for years to come and would highly recommend Dr. Kim to anyone. read more

I was always scared of Dentist offices but this office made me feel very comfy. Very friendly staff that actually care about us. Doctor Kim is a great Dentist! highly recommend this office! read more

Almost all of us dread going to the dentist, am I right? Given my past experiences with other dentists, I would always put off going until the Tylenol no longer numbed that toothache I've been neglecting for the past year. My experience with Dr. Kim changed all of that. He is BY FAR the warmest and most talented dentist I have come by. Sensitive to the comfort and needs of his patients, he will walk you through the entire process step by step and make sure you understand the procedure. Take it from someone who has had multiple cavities filled, root canals, and all four wisdom teeth pulled from this miracle worker. Consider coming here for your next visit and you might find yourself looking forward to your next dental appointment. read more

I've been to more than a few dental offices do to unwanted circumstances. But over all Chicago dental has been the most pleasant experience. And bow that I'm settled in and don't have to move this will be my family's dentist from here on out thank you staff read more