Terrific experience every time not only in the city, but just reached out for service in the…read moresuburbs, and Alex was able to connect me with an another company. Great experience!

They arrived in 15 minutes and were able to jump my vehicle. It went smoothly. Met my expectations.read more

We used this towing company two times through State Farm Insurance Co. The first time they arrived…read moreover four hours late to take the car to the dealer. The second time a week later, I set up the appointment at 12:30 PM They were going to come early, I needed to pay the bill first. They then came late. They towed the car with the front wheels sideways per my mechanic at the receiving end. This was not acceptable. I told State Farm not to use them but did not listen to my concerns.

If i could give them a ZERO, I WOULD. I waited close to 3 hours for them to tow my classic car…read morethrough my Hagerty Classic Car insurance. Don't call them.

A-1 towed my Land Rover to repair shop without me experiencing any issues. I was skeptical due to…read morejob request was via insurance app. The tow driver Tony called to say he will be arriving in 10 minutes to meet at my home, yet he arrived before me and waited patiently for my arrival. Long story short, my truck was parked in my garage, Tony had to be innovative using jumper cables and a jump starter pack simultaneously to get truck started. He took his time loading truck on tow bed and ensured my truck would arrive safely to repair shop. I'm not sure of A-1's history with customer satisfaction but Tony was truly professional, caring and is an asset to A-1 Towing & Recovery.

Initial Review: Driver arrived and demanded an extra $30 cash fee to move my car from my garage to…read morethe street, despite me informing the company beforehand that it was in the garage. I declined and offered to push it out with my brother. The driver instead pushed it out himself and later demanded payment, which I again refused. He acted hostile, refused to let me ride with him, and made the experience unpleasant. This was my first tow and the lack of upfront communication, along with the aggressive attitude, makes me confident in saying I'd never recommend this company. Update: After posting this review, the manager called and apologized for the driver's behavior. He explained that charging to move the vehicle so it can be towed is against their policy. He also said they'd reprimand the driver and install dash cams on all their trucks to make keep their drivers accountable. While I appreciate the apology, it came across more like damage control than a genuine effort to understand what went wrong or prevent it from happening again. It felt like pressure to get me to change my review, not true accountability. That said, I'm updating this to two stars because I hope this isn't how the company normally operates. If they follow through on these changes and more customers share positive experiences, they may well deserve a second chance. For now, this is still my experience, so keep it in mind if you're considering their service.

i went to Milex for the first time in Oak Forest.... I was treated with the utmost…read moreRespect. Carl welcome me with a smile he was very pleasant. The service rendered was very good. I will be giving my business to them in the Future. My Car drive like a New Vehicle. Thank you so much Milex(Carl) Sincerely A. Crawford

Scam practices with rude staff who are replying to these posts! DO NOT TAKE YOUR CAR TO THIS…read moreLOCATION. I brought my car to them 3/3/26 for a blinking check engine light. Not only did they charge me almost $500 for repairs without disclosing the full picture, they didn't fix the issue and REFUSED to give me a detailed, documented diagnostic report. "We told you over the phone" is shady business!!!!! The newer manager, Eric, is the reason this place is now getting consistently bad reviews. They used to be fantastic! DO NOT TAKE YOUR CAR TO OAK FOREST MILEX.

Our car broke down in 0 degree weather tonight - called Ramirez Towing and Francisco met us where…read morewe broke down in about 10 min and we did not freeze to death!!!! He was extremely nice and towed our car to our mechanic, jumped our car to check if it was battery and even gave us a ride home. Would definitely recommend - first class service!!!!

They Towed my jeep and where very professional and the price was right got to me in a reasonable…read moreamount of time as well. So if you need to get your car towed these are the ones you want.

This review is regarding the driver Mike Mason for E&R Towing. Mike was very courteous when picking…read moreup my car. He called before hand to give an update before arriving and he made sure to deliver my car to the shop by the designated time before they closed. Give him a raise! Thank u Mike!

My car had not been used for over 3 mos and my remote would not not work. I knew I needed to get my…read moreSUV to my dealership but who? My dealership recommended E & R Towing. I called and they came quick. My tow driver Patrick was not only knowledgeable, but also personable. He eased my nervousness, and made me comfortable most likely without even knowing it. Fast service and a personable driver, what more could I want??? Oh and the tow was reasonably priced too!!! THANKS E & R Towing!!!