1. Chicago Gold Gallery

    1. Chicago Gold Gallery

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    Chicago, IL

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    Chicago Gold Gallery

    4.8 (99 reviews)
    Open 10:30 am - 5:45 pm
    Updated a few days ago

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    Recommended Reviews - Chicago Gold Gallery

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    Photo of Deb B.
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    8 years ago

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    13 years ago

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    9 years ago

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    8 years ago

    Visited Chicago Gold Gallery this morning with a relative. Joe and Chris could not have been nicer. Hats off to them!

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    9 years ago

    This place is the only place I will ever go if I want to sell gold. Chrissy is honest and fair and delightful. Wonderful experience.

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    9 years ago

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    11 years ago

    Joe was fantastic. He knew their market and really helped me get the best value for my items!

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    Page 3 of 3

    Ask the Community - Chicago Gold Gallery

    I have been refining silver , Do you have a way to check the purity and would be able to buy roughly 19 lbs?

    Hi Adam, what form is your silver in? We would buy marked .999 bars and rounds, .925 private mint , and marked sterling silver flatware and hollowware. If your material consists of melted bars, blobs , shot or sprues they would still need to be… 

    Do you sell wedding bands?

    Yes, we order them ; you can come in and look at our catalogues.

    How much would you charge to add an additional hole in my apple silicone watch band?

    Hi Jo, that is not a repair that we would do. We do not have jewelry repair on premises. It may be better to ask an Apple store, or a place that repairs Apple and iPhone products, or a leather place that repairs leather goods etc. ( some shoe… 

    How much do you charge to replace a wristwatch battery?

    Hi, we do not do in house battery replacement but we can have it done for you. Are you in our area?

    Don’t See Your Question? Ask Away!

    Review Highlights - Chicago Gold Gallery

    Joe was both extremely knowledgeable and patient in explaining what makes certain coins valuable and others not.

    Mentioned in 23 reviews

    Read more highlights

    Razny Jewelers

    Razny Jewelers

    4.7
    (62 reviews)
    7.0 mi
    $$$$

    This is a great place to buy a Patek Philippe or Rolex, as well as a great place to service one…read more they also service other models. They offer a decent retail experience, which is extremely difficult when no organization can get their hands on much inventory. My only complaints are that the location can be a bit too busy when the weather is good, and that they should be selling pre-owned if they cannot fill orders. of course I could be wrong (I know nothing about luxury retail).

    BUYERS BEWARE - Razny Jewelers (Addison) Sold Me a Used Rolex as New with a Tampered Warranty Card…read more My experience with Razny Jewelers in Addison has been nothing short of disturbing, and I feel obligated to share the truth to protect other buyers from potential deception. I purchased a Rolex Sky-Dweller (White Dial) from them after being on their waitlist for over a year, regularly communicating with store representatives like Lisa and Matthew. At the time of sale, I specifically asked about the reference model and was told that Rolex occasionally ships older references, which I accepted. What I did not expect--and what was never disclosed--was that I was being sold a USED watch misrepresented as BRAND NEW. Upon closer inspection of the warranty card, it became clear that the original date had been erased and reprinted. The faint outline of the original date-- 29 April 2023--is still visible beneath the alteration. This type of tampering is not only unethical but also borders on forgery. All sales staff involved were fully aware of their actions. When I confronted them, they brushed it off as "not a big deal." And said it was a mistake, but did you inform me when you were selling me the watch? NO. That kind of response is unacceptable, especially from an AD (Authorized Dealer) of a brand like Rolex. It is very evident they sold me a used, mint-condition watch under the guise of it being new--something no reputable jeweler should ever do. What's worse is their active effort to prevent accountability. I have made several attempts to escalate the matter to the owner, Mr. Razny, in hopes of a fair resolution. But the staff blocks me every time they realize the nature of my call. They go so far as to redirect me to other locations, rather than owning the issue and addressing it with integrity. It's heartbreaking to think that a family business with a long-standing reputation may be unaware that its own staff is tarnishing that legacy by covering up such dishonest practices. I have retained all evidence, including receipts, video proof, and the tampered warranty card, and I will include these in my review to ensure transparency. People may wonder why now. I was very polite, respectful, and reasonable, giving them enough time and a chance to rectify the situation, but they were adamant. So, imagine if you find yourself in my situation, whether it's a watch or jewelry, be prepared for the same kind of attitude and response. They would test your patience to the core. If I were the owner, and to be honest, I would have gone out of my way to resolve this issue, and would have done everything possible to make my customer happy. If you value trust, integrity, and the assurance of receiving what you paid for, think twice before doing business with Razny Jewelers in Addison. Their mishandling of my situation and blatant misrepresentation should be a significant red flag for anyone considering a purchase from them. Just imagine that your jewelry purchases, such as diamonds or gold, are what they claim to be? Also, keep in mind that the same practices were being carried out by Patek Dealer in Chicago when a whistleblower from within them revealed their sales practices, which led Patek to withdraw its franchise. I believe that if the Razny staff continues in this direction, they could be the next. All future buyers, please be cautious, conduct thorough due diligence on your purchases, and, if possible, avoid doing business with them. For past buyers, please recheck your purchases. Again, I am not someone who would write negative reviews about businesses, but this humiliating experience working with Razny was particularly egregious. They ignored me, which I didn't deserve. I had reached my limit, and my frustration was at its peak. I caution people that if even one individual reads it and spreads the word among their friends and family, and if this review helps, that would be great. I hope Razny hears now.

    Photos
    Book your appointment with one of our diamonds specialists for our first ever engagement ring week. October 13-21, 2023
    Book your appointment with one of our diamonds specialists for our first ever engagement ring week. October 13-21, 2023
    Ring and watch on my hand courtesy of Razny's!
    Ring and watch on my hand courtesy of Razny's!
    Build Your Dream Engagement Ring With Us

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    Build Your Dream Engagement Ring With Us

    Chicago Gold Gallery - jewelry - Updated July 2026

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