1. Chicagowide Realty

    1. Chicagowide Realty

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    Chicago, IL

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    Chicagowide Realty

    5.0 (1 review)
    Closed 10:00 am - 4:00 pm

    Services - Chicagowide Realty

    Buyer's agent

    Listing agent

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    7 years ago

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    (1 Star) My…read moreexperience with Aleks Pen at Landstar Realty Group has been one of the most frustrating customer service experiences I've ever had. I paid for a background check and repeatedly requested a copy of the report because I urgently needed it for a housing application. Over several days, I was promised multiple times that it would be sent "ASAP" and "later that night," yet I never received it. I had to continuously follow up by text, ask for an ETA, and even request to be referred to someone else who could assist me. During this time, I explained that I had recently lost my mother and was trying to secure housing for myself and my daughter. I also explained that I couldn't afford to have another credit inquiry because it could further impact my ability to rent. Despite understanding the urgency, there was no follow-through. I also attempted to contact Landstar Realty Group directly for assistance but did not receive a response. As a customer, I expected someone from the company to step in and help resolve an issue that had been ongoing for days. The lack of communication, repeated broken promises, and failure to provide documents I had already paid for caused unnecessary stress during an already difficult time. Based on my personal experience, I would urge others to use caution and ensure they receive all necessary documentation promptly if working with this agent or company. Communication and follow-through were not what I expected from a professional real estate business.

    Chicagowide Realty - realestatesvcs - Updated July 2026

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