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    Chick-fil-A

    3.6 (152 reviews)
    Closed 6:30 am - 10:00 pm
    Updated 2 months ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Outdoor seating

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    Sam C.

    I usually love CFA but this experience was pretty revolting. I addressed them about this, to let them know and to hopefully prevent them from ever letting this happen again, and I didn't really expect anything else out of that interaction, but I do feel like they could've at least offered an apologetic credit for a sandwich? Or fry? Lol. Not sure, I'm not a greedy impractical customer, I've dealt with those, but I feel like the simple, "We're really sorry" didn't do justice for how sick I felt on their behalf. I bought a sandwich and an ice water, ate the sandwich, and went into a doctor appointment. A few hours later I came back to my hot car where all the ice had melted and when I went to drink the rest of the water I saw black flakes in my water? Upon actually taking a full look at my water, I found a DIRTY HUMAN FINGERNAIL TIP. First thinking it somehow was mine, I checked to see all my fingernails, intact (which I also showed to CFA when I spoke to them and gave them the cup) that water had indeed been given to me that way. After gagging for 10 mins, I felt sick for the rest of the day. Luckily no real illness or infection came of that. But it was a violating experience. I guess the only reason I'm posting this after already speaking to them about it is to let everyone know to possibly be aware and maybe check your food and drink from this place.

    #1 with substitute of Mac n cheese instead of waffle fries and frosted lemonade instead of a soft drink
    Suzie M.

    The staff is always friendly and nice! Their food is delicious and fresh. I'm not the biggest fan of their waffle fries (they just don't do it for me) so I really love that I can substitute them for their new Mac N Cheese for an additional cost. I may have an obsession with their new Mac N Cheese! It's so good! Their Chic-Fil-A sauce is delicious and a new favorite of mine is their frosted lemonades! My only complaint would be that the drive-thru line is pretty much always busy and during the peak lunch and dinner rush; expect to have to wait. But...that's a good sign because it means their food is delicious! We need a Chic-Fil-A in Saratoga Springs and that will alleviate the crowds at the AF location. How can we make this happen? :)

    Hand Sanitizer, Female Restroom
    Dawn H.

    Chick-fil-A, need I say more?! They have the hands down best customer service ever. I never feel like I am a burden to them and they always serve with a smile. This location is very busy but maintains the lobby and restrooms and your food is out prompt and fresh. The female restroom has hand sanitizer and mouthwash, though they seem to always be out of cups and they have a changing table. It is well kept and more homey feeling rather than a public restroom. Play area is big and not as well kept as the rest of the store. It could use a deep cleaning. If you go during peak rush hours, expect a long line both Inside and drive-thru. They do get you moving fairly quick. Did you know, they have amazing Mac and Cheese? How about a delicious Frosted Lemonade? These two items are worth stopping by just for them. You will not be disappointed.

    What is it with Chick-fil-A and their pickles? I ask for extra pickles every single time that I come here and every single time this is what I get my chicken sandwich and five pickles! I don't like their sauces, so I like to have a little extra pickle, but they are so freaking stingy you think they were made of gold! come on Chick-fil-A do a gal favor and just put some rextra pickles on my sandwich sandwich for real. You know super chic is just across the parking lot and I don't ever have to fight for pickles there.

    Chicken strips with no sauce

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    7 years ago

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    5 years ago

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    6 years ago

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    4 years ago

    Never waited that long at a Chick-fil-A it was so slow! My fries were cold when I finally go my food in the drive thru

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    5 years ago

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    3 years ago

    This is the slowest Chick Fil A, I have ever been to. This restaurant is known for fast service. It must be the management down here.

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    7 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    So fast! Amazing service! Their food always brings a smile to my family and my face!

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    3 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    9 years ago

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    3 years ago

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    4 years ago

    This location has forgotten a food item of mine three times now, three strikes you're out

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    6 years ago

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    9 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    4 years ago

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    7 years ago

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    8 years ago

    Always a family favorite. Good food and quick service. Kind staff. Best lemonade, sugar free or regular.

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    7 years ago

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    6 years ago

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    7 years ago

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    7 years ago

    Chick-fil-A always gets our order exactly right with fast and incredibly friendly service. This location is no exception. Well done!

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    8 years ago

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    7 years ago

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    10 years ago

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    14 years ago

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    9 years ago

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    Page 2 of 4

    Ask the Community - Chick-fil-A

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