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    Chick-fil-A

    3.4 (278 reviews)
    Closed 5:00 am - 10:00 pm
    Updated 1 week ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Loud
    Casual
    Good for kids
    Dogs allowed

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    This review is for the one in Atlanta AirPort. I have never had any Chick fill A this bad before. The over fried chicken was as thin as card board and dry like Death Valley. This is exceptionally bad as it is off the average quality of Chick-fil-A. Stay away from this location. Another angle to look at this is maybe it is related to the Atlanta Airport, where everything is bad. Especially the rude people- what is wrong with the people there?

    Fruit Cup
    Brooke D.

    Despite a long line at Chic Fil A at the ATL airport, the employees are friendly and efficient. The food was freshly made and delicious. One complaint - the straws. They have these awful paper straws that have no structure and disintegrate quickly. Please bring back usable straws!!

    Menu Board (09/02/25). @ChickFilA @ATLAirport #Atlanta #ChickenSandwiches #FastFood
    Jeff B.

    (Dined 09/02/25 TU @ 5:30am): Hey... I was going to get my chicken fill on! I deplaned my Delta Airlines flight to Toronto, Canada with a layover in Atlanta, Georgia, and I immediately went to ATL's Chick-Fil-A Concourse A Domestic Terminal location. I was a huge fan of theirs and frequented their Santa Clarita location when I used to work in the area. Some personal history... my very first experience with Chick-Fil-A happened at this exact location decades ago when my Delta flight was delayed, so this place had a soft spot in my heart whenever I traveled through Atlanta's Hartsfield-Jackson International Airport. Chick-Fil-A founder S. Truett Cathy started a small business in 1946, The Dwarf Grill, with his brother Ben in Atlanta. Through the years, that restaurant prospered and led Truett to further the success of his business. In 1967, Truett founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. All locations were always closed on Sundays to glorify God by being a faithful steward to his religion. Over the decades, the brand has expanded domestically and globally. Truett's family has continued his tradition of leadership, including his son Dan, who was appointed as the company's CEO in 2013, and grandson Andrew, who serves as the current Chick-fil-A CEO. Did I still have the hots for this chick and got filled up on its Southern cooking!? PURCHASE(S) Chick-Fil-A: Spicy Biscuit ($4.70 x2): I was so ravenous over these that I practically inhaled them. The biscuits were a tad dry, and the chicken could've been spicier (I liked things hot and spicy!), but these still hit the spot and then some! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=24&select=SPfk9Mf8NczmieKsCodxfg Hash Browns ($1.97): A 12pc side order, these were fresh, hot, steamy, and so damn good! There was no need for any dipping sauce. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=24&select=8vmBRJeRmS8E8zEjVSNqGw SERVICE It was a long slow line (the longest of any business), so I patiently waited until my time was up. About ten minutes later, I was wryly greeted by a young female who easily took my order. I stepped aside and waited roughly five minutes before my order was called, and I gleefully grabbed it and found a spot to eat. Everything was easy-peasy and straightforward - thank you! PARKING (Varied; N/A this instance): I was traveling through and had no need to park. However, the airport offered onsite parking structures with rates that varied from a range of $10.00-$75.00/daily maximum. Because this was located within Concourse A of arriving and departing flights, you had to already be an outgoing or incoming passenger to even get here, so parking would be a moot point. ATMOSPHERE, DÉCOR, AMBIENCE Located deep inside of Concourse A near (I couldn't remember the gates around me) where it was busy, noisy, and highly-trafficked, this was tucked among other eateries as part of a quasi food court with an order counter and a smattering of communal dining chairs/tables and stools. There was a very legible menu board https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=24&select=OMqk2FEXSP7ol7ha0mU9Ng up on the wall behind the counter. There wasn't any natural lighting in this part of the concourse while standard electric ceiling lights filled in the rest. There were no TVs why the constant strain of announcements on the PA system acted as your background music. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL Chick-Fil-A's ATL Concourse A Domestic Terminal location didn't fail, and it was a nice reunion of sorts. The menu was tight and to the point. The food was very good albeit unhealthy, and the service was straightforward. The prices were reasonably elevated as expected of any airport eatery, and the location was centralized to the surrounding gates (bathrooms nearby). I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $12.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 4.0 STARS

    Chick-fil-A in Concourse A at ATL

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    7 days ago

    At the airport Chick Fil A and the line was long and Tiffany was great, nice, and efficient!

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    5 months ago

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    13 days ago

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    13 days ago

    Tiffany B was very nice and made sure my complex order was accurate. She is a great example of excellent customer service!

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    14 days ago

    I was served by Tiffany B - she was excellent and efficient and getting my food was no hassle. Good as you can get with airport fast food.

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    14 days ago

    Tiffany was so pleasant and really made my day great. I appreciate how quickly everyone was able to get my food out

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    1 year ago

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    11 months ago

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    1 month ago

    Tiffany B. was fast, friendly and patient with my half-awake brain when taking my order.

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    28 days ago

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    1 month ago

    This location is fast and friendly. Always my go-to at the ATL airport. Khenysia was super helpful and friendly! TY!

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    1 month ago

    Tracie was excellent and very friendly. The service was fast, the food was hot and all staff were amazing in a very busy airport

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    4 months ago

    Fast & friendly service from Khenysia at the location inside concourse A. Thank you Khenysia!

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    3 months ago

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    5 months ago

    Quickest place around and very courteous staff. Gotta love the Chik-fil-a way. Quinton was my server.

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    3 months ago

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    2 months ago

    Great customer service terrible portion control always get hash browns but always get less and less each time

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    7 months ago

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    3 months ago

    Great customer service and fast who will deliver. Tiffany B was great! One of my favorite chick-fil-A's to go to in the airport.

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    6 months ago

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    Page 1 of 7

    Ask the Community - Chick-fil-A

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