The food quality is decent. Service is hit or miss. The restaurant appeared to be pretty clean every time I've been inside. This is the preferred location compared to the others. read more

Chick-fil-A - Fast Food Near Me - Bowie, Maryland

Customer Service and food is always on point! I will drive past 2 or 3 chic fil a just to come to this one. Hot fresh and never an issue!

Standard Chick-fil-A food, except for the wrong order. Tried calling and was hung up on. Normally, Chick-fil-A is on point, but not this one. read more

I just have to shout out Daren for his incredible help today. He was the ONLY team member who truly assisted me when I was in a medical emergency in the drive-thru. I needed ice urgently, and unfortunately, the two young ladies taking orders told me they couldn't help. Then, at the pick-up window, another gentleman gave me two cups of ice but told me they didn't have any plastic bags. When I suggested using salad bags, he mumbled something about only having "paper bags," which I knew wasn't true. Desperate, I went to order a bag of ice on the app and returned through the drive-thru. That's when I met Daren. By this point, I was in tears from pain, and he immediately helped me by providing a bag of ice. I asked if I could have an empty one too, and without hesitation, he went to get me the plastic bag I had been told didn't exist. Daren truly went above and beyond, and I'm so grateful for his compassion and professionalism. Before I drove off, he even said, "I pray you feel better and have a blessed day." I can't express enough how much his kindness meant to me. If I could get the names of the other team members who couldn't help, I would, but honestly, Daren is the real hero here. Thank you, Daren, for showing exceptional customer service and integrity, even when the request was unusual. You made a difficult day so much more bearable. I pray this message reaches the right people so Daren can be recognized for his outstanding service. We need more people like him in this world. Thank you from the bottom of my heart. read more

The staff is lazy and unhelpful in the morning. If you want a good breakfast and good service, I recommend you go somewhere else.

Seriously the best Chick Fil A in the DMV area. Hands down, I promise I'll be back and it won't be for the nuggets that I'm obsessed over! It will be for the service that is absolutely amazing! No line too! Must be my lucky day! Get this, they gave me enough Honey Roasted BBQ! I didn't have to ask for more! Yes! Yes! Yes! They put the sauces in a nicely wrapped baggie!!!! Okay now, if anyone from corporate reads this or the owner, they all deserve a raise! Frequent the other franchises are the DMV.... Raise on the way folks! Yes I'm back. Ugh read more

Chick-fil-A - Fast Food Near Me - Bowie, Maryland

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I ordered a Grilled chicken scramble bowl, no hash browns in the bowl extra egg. I received the bowl with only Grilled chicken and cheese, I drove all the way to work to see the mistake called was asked to return from Bladensburg 35 minute round trip. They added a Grilled chicken salad but made me pay for extra dressing. read more

food was good . Latina manager lady had an attitude. she speaks to the employees in an odd way to say the least. she has a take it or leave it attitude with the clients. she took my order and walked away. she shouldn't feel that she has so much power. she drivers a toyota corolla. plates ending with 0418. she left me standing and went to her car after taking order. if she is a manager i can't imagine working under someone like that for supervision. read more

01.05.21 My First review of 2021 for Chick-fil-A, at this location I haven't ever had a bad experience. The chicken tastes like chicken, I do drink a lot of there lemonade it is really good. Just in case you haven't been to Chick-fil-A in a while they do not accept cash at this time only debit or charge charges or a gift card. read more

Chick fil a! This is the 3rd time y'all messed up my order. 3 strikes you're out. I rave about how Bowie is popping with this restaurant and others but no more. Sorry. 5 stars went to 3 stars. Food is still good when the order is right. I'm disappointed but I'm sure you will work it out. I have faith. read more

I placed an order online and went to the store to pick up my order after 20 minutes. It took a while to be greeted; after a while s lady asked me the purpose of waiting and asked my name. She checked and found that the order is not ready and she said "I don't see your name here". She was identified as a manager named "L***na". She denied a proper eye contact and she presented an unpleasant body language to me in front of other customers. I waited there another 10 minutes and then walked out of the store and cancelled my online order. read more

Location has no Veterans Day special. Terrible. Never coming back. And attitude of servers explaining was not acceptable for this situation.

This is my 5th time coming here and haven't a had a good experience yet. My order has been missing items every time and the workers have been rude. Not sure what's going on but this is the worst chick-fil-a I've ever been to. read more

Went for military appreciation event with the wife and 2 kids. Put in the order and on the pick up window, they said they could only give meals to me and my wife coz the kids, 6 & 8 year old, did not have a military ID. Thank you for your support for military children read more

The "Manager" in title Lorna is horrible. She wanted to argue about a fry order that wasn't fulfilled. She needs customer service & interpersonal training. No surprise that chick fil a failed last year in overall net promoter scores. I've reported this location and Lorna to the Better Business Bureau! read more

Worst drive thru experience! Saturday 10:20am. Mobile order breakfast. Get in mobile order line and scan at 10:31. App notice says you CANCELED our order because breakfast was over! Line not moving so we order frosted coffees only. Line not moving for 10 min! Only 4 cars in front. 2 behind us gets food delivered after 10 min! We finally drive up and employees don't seem to know what is going on or what to do next. I yell out what our order is, thinking that shouldn't take this long to make. Cars are just leaving the line out of frustration because not being served. A guy, seems to be a manager but a with a deer in the headlights look! Did not even acknowledge the issue or the long wait when we mentioned it. We just wanted to get out so we could go to McDonald down the street for breakfast! Maddening! read more

Why does this location have 2 drive thru lanes yet one is designated for "mobile drive thru"??? It's the wildest thing I've ever seen. The one line (regular drive thru) is always out of the parking lot down the street which makes everyone going through the lane wait twice as long. Silly and poor business decision. And secondly. Every time I've come here my order is missing something. Not the typical experience I've had at literally ANY other chick-fil-a! Sadly, my family and I try to avoid this location. read more

I get it that there might be a baseball game at the stadium in 2 hours, but to have to wait in the drive thru line for 20 minutes and be served cold fries, a cold spicy chicken sandwich with wilted lettuce and a sweet tea that was actual hot with NO ice is totally un-acceptable. This might the worse chick-fil-a experience ever. read more

Normally Chick-fil-a is the best fast food choice. However, today was the worst experience I've ever had with them. I placed an order at 11:30 with immediate delivery. They estimated deliver between 11:48-12:03. I was super excited because I had a meeting at 12:30pm that I could not missed. Welp after two calls to the restaurant my food arrived at 12:49pm. It was cold and wrong. My order was $47 and included and spicy chicken mean, chicken Cobb salad, extra 12 nugget and Mac and cheese (that's wasn't in the bag) I say all this to say this was a really disappointing and bad experience. read more

The new one is overcrowded. It took twenty minutes on curbside delivery yesterday and so today I went through drive through and they are out of minis. Now I have to sit at curbside again I did curbside because of the baby in car and ended up walking in anyway Food is always good and hot ! read more

There was an order for Ronald. In a green SUV. We took our order for 3 salads at the booth and paid $34. I thought it was odd they told us to pull around and wait 30 minutes for 3 salads!! Finally my dad went inside and they say they can't find our order. We could have made them make it by why wait for that poor service. Never experienced poor service with chick Fil a and we got subway instead. read more

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Food was what was expected from Chick-fil-a... but their drive-thru situation is horrible! Not enough space to accommodate 2 lanes and the mobile drive-thru is just as slow as the regular drive-thru. I took offb1 star for the drive-thru situation. read more

Y'all have to get your drive thru figured out. That mobile pick up line is a hot mess. Worst experience I've had at a Chick-fil-A.

There are 4 Chick-fil-As in the Bowie, Maryland area but I used to like this one the best. I will never go back. It took us 20 minutes to get to the order window at 2 pm on a Friday when the line was not that long. The young people are nice and polite but the management needs to help. Then I am told if I want 2 packs of the tiny bit of salad dressing then it is an additional $0.50 per package. That is ridiculous. The salads are not cheep for fast food salads and the dressing packages are small. I could see charging if I asked for 4 packages per salad but asking for another package does not seem excessive. I will opt to visit another place rather than ever go back to this Chick-fil-A. So disappointing. read more

They always have great customer service & have never gotten my order wrong. The lines can be longer than you'd like because of its location however, they get you through the line quickly. read more

Gotta say, I despite the cars wrapped around the building for the drive thru, I really loved this Chick Fil-A. The service was exceptional, the employees clearly take pride in their appearance, civility, and hospitality. The location was very clean, complete with high tech trash cans which my children noticed right away. Gotta love service with a smile. We'll be back..! read more

Chick-fil-a is always delicious, but the mobile order drive through is a mess at this location and the service was not what it usually is for this company. If you come here, I'd only use the normal drive through. I did mobile order because I was in a hurry and it probably took at least 4x longer than if I had just gone through the drive through and paid on site. The two cars behind me got their food, and I was still waiting. No one would acknowledge my presence for me to ask if there was an issue (it was not busy- lots of employees standing around), and the way the line is set up, I was blocking the people behind me who already got their food from leaving, so I finally parked and went inside and waited in line again to get the food. Took about 30 minutes from start to finish. Employees did not act apologetic when I mentioned what had happened to them. I would try to avoid this location in the future. read more

No matter what time day or night i stop by this place the line for the drive through is always around the building and down near the gas station but no matter what it never takes more than 20 minutes for me to get my food! I cant really say anything bad about chick fil a because their food is always great, the only reason i deducted a star from this location because the last time i was there i said thank you to at least three people and did not get one "my pleasure"! i'm disappointed in that! :) read more

Might be an extra 10 minutes drive, but go to Crofton! The line and overall customer service at Bowie is subpar, plus they will probably skimp on your order ... When I order 3 strip meal I get 3 nice size strip, order the 4 and it is more like 3 1/2 (you will get a small short strip). Add in the drink order mix ups and it is better to just drive to Crofton. read more

Chick-fil-A - : seems they always mess up my diet lemonade or skimp on my salad ... ARG!!! - Fast Food Near Me - Bowie, Maryland

Losing hope In this location honestly. This one used to be the place to go for that breakfast run and last call on Saturday nights. It's not perfect but they set the bar pretty high. Recently though, this location has been missing the mark consistently. I've had very long wait times and have actually had to let them know what I ordered. I've had consistent orders with items missing or incorrect items. I've seen times where behind the counter was disorganized. My family members have complained about the same issues. Today for example they botched my breakfast order and again it's been consistent. I don't know whether is the management or that employees aren't adequately prepared for the volume of customers (which hasn't been a real problem until the last four or five months) but this location has gotten consistently inconsistent. I'm seriously thinking about ditching this location and going further up to another. 10/12/2019 update Yeah, never again will I do their mobile order. This isn't the first time I been there waiting for my food and everyone gets their food before I do. 20 minutes (I know but I try to be polite because they are busy) but the part that irritated me was there was no haste in tracking my order and they were like did you put it in at another location/ our system misplaced your order. I loved this location but not Im reevaluating my loyalty. If you're planning to go to this location just do the walk in. It's more efficient and more effective...well it used to be. read more

It's a shame to do this because this has always been my go to location. The food is always fresh and I have never had an issue with customer service. There was a young lady today in the drive through with the nastiest attitude. The line was very long and I understand them working their hardest to have their food ready to keep the line going. I was in the drive thru line today and ordered my food and waited around the corner. I saw them put a bag and drink on the outside of the window as cars were coming through. I came up to the window and the lady tried to give me the bag of food that had been sitting outside of the window, after several people came and went past it, in a pandemic. I requested a bag of food that had not been sitting outside in the elements. She kept saying that she just put it out there, which was a lie because I saw it sitting outside the window. I told her that I saw the bag and sandwich just sitting out there and would like a new one. She gave me the nastiest eye roll and grabbed who I guess was the manager and said "Get her, I can't deal with her." And whispered something else to the "manager". That's fine ma'am.. I'll drive a little further and go to the one and Gambrills from this point on. It's a shame we continually have to go over the county line to be treated decently. I got a new bag of food and a drink. I watched them make the food - did not trust the drink as she handed me my new one. Chickfila - please retrain your staff on customer service and stop sending the rude ones with nasty attitudes to PG county. We're tired. Go to a different location. Periodt. read more

This chick fi la was amazing today! The nuggets were cooked to perfection and had great breading! Sometimes I feel like chick fi la can rush with the breading of the chicken and it doesn't get coated properly. The inside is closed right now due to construction. They have added an extra drive thru lane so now 2 ppl can order at the same time. read more

Went through the drive through around 6pm. Ordered a southwest salad. Got home opened in the salad had a lot of brown pieces. The first time this has happened to us. Hope it doesn't continue. read more

This Chick Fil A is always busy because the food is good and the prices are decent! I had the grilled chicken wrap and it was very good. They have great ice cream and shakes too. read more

Chick-fil-A - I LOVE Chick Fil A salad! - Fast Food Near Me - Bowie, Maryland

My favorite fast food restaurant! I love the food and concept of Chick-fil-A! From the yummy chicken salad sandwich (with tomato of course) to the consistently tasty waffle fries, this chain does fast food right. My favs are the chicken salad sandwich of course, chicken sandwich (fried) with lettuce and tomato on a wheat bun, chicken nuggets (not strips lol) with chick-fil-a sauce, cookies 'n cream shake (small of course), the cookies are to die for, the SWEET tea (although the lemonade is tasty too), and their salads and waffle fries! Ok, I love everything on the menu! As for service, this location usually has friendly and courteous staff. I've only had 1 or 2 not so friendly encounters with the staff. read more

TRY A DIFFERENT LOCATION. The food is NOT FRESH here like other locations. The chicken tenders and nuggets are always DRY and NOT SEASONED well, and overcooked often. It just doesn't taste like other locations. I recommend The Marketplace location or the Vista Gardens location. I try my best to avoid this location despite it being the closest to my home. They have really gone downhill. The quality of the food is TERRIBLE. read more

Don't waste your time. Especially if you're in a rush. You'll be sitting in the drive through line for a long time. Absolutely ridiculous. Don't waste your time. Go up the road to Crofton read more

I work down the street from this location so my coworkers and I often opt for Chick-fil-a either for breakfast or lunch. Food is good... when they actually give you what you ordered :) which unfortunately is not often at all. Cashier got my order wrong and they weren't able to send me the right order ( lunch break was over by then) and I couldn't go back. Sent an employee down there to pick up my fixed order and it was wrong yet again. So now I am hungry and pissed. They could not deliver the remade order due to their system to pay the drivers so I made my way there after work and Sam made my order correctly and gave me my next meal on the house. Went there to get my breakfast this morning ( wouldn't allow me to order for delivery on the app) and use my free meal to make up for them messing up my order so many times and guess what... they messed that order up to. Anyways this chick fil a is not good I've never had this many problems anywhere else and it's such an inconvenience. The free meal next time is appreciated but I keep wasting my time going to get food only to be disappointed everytime I open the bag. Should've learned my lesson and checked the bag before I left the establishment but I asked the guy who handed me my order what was in the bag ( because I heard him say something about bacon egg n cheese which is not what I had, and he just put the receipt up in front of me so I could read the order instead of using his words to tell me that what he just said out of his mouth did in fact not match up with what the receipt says. The only reason I come here is bc it's close by but this place needs better training. I was handed a curbside order and I had carry out. read more

Chick-fil-A - Fast Food Near Me - Bowie, Maryland

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I sat in this drive through line for THIRTY minutes. Unbelievable. I have never had worse service in a drive through in my life. I ordered at 10:28 and asked if could get lunch. They told me it was 15 minute wait before it was ready. Seriously. So I had to get breakfast. As I was ordering the manager was waiting to turn the menu. Ridiculous read more

Takes four score and seven years to get your food at this location. You'd be better off traveling to Japan to get the chickens, flying back to BWI, and cooking the cluckers yourself. And check the bag for your condiments. You see them? I didn't either. read more