Located in the Burlington Mall Food Court. When visiting this mall I always get the Chick-fil-A "Waffle Potato Fries" The Iced Tea & Lemonade are off the chain! Oh! the Chicken's not bad either... read more

When i was about 7, my family moved from the DC area to the suburbs of New Orleans. It was a culture shock to say the least. Two years of living down there, and we clung to the standbys of McDonald's and Wendy's, lamenting the lack of a Hardees all the while, and thumbing our noses at the local delicacies. One by one we caved in, though. Tastee Donuts supplied the majority of the elementary-school king cakes (okay, they were donuts with a plastic baby in 'em), and they were frosted and awesome. A day at the '84 World's Fair caused us to see the light and made us into Popeye's evangelists. And when they built a newfangled mall by the interstate, it had a Chick-Fil-A in it. And even though i was 9, i thought that was a dumb name. Actually, i still do, but darned if they don't make quality fast food. Their chicken nuggets are sweet, flavorful and chewy morsels of meat that resembles something you might cook at home if you were that awesome (trust me, i'm not). The waffle fries have a visible potato lineage, but aren't the sort of thing where they're flavorless and ostentatiously healthy; they're junkfood through and through, just a higher class of it. The breakfast sandwiches are arguably even better, with the yummy breaded chicken on a good biscuit. And all of that comes with a tall cup of perfect Coke in a reassuringly solid foam cup. And fast, too, even in a mall food court thousands of miles from the sweaty, fetid south. Naturally, having discovered these culinary wonders, we moved to Boston months later. But now, it's still reason alone to go to Burlington (just don't make yourself sad by trying it on a sunday). read more

Hey it's fast food, but as far as fast food goes, it's not too shabby. (And how could you ever go wrong with waffle fries?) The service is surprisingly good too.. read more

It's ridiculously disappointing that there aren't any Chick-fil-A's closer to Boston. Please open more stores; the McDonald's in Chinatown recently got shut down. Please, please, please come fill this void. Currently, I frequent Burlington Mall solely for the purpose of satisfying my Chick-fil-A cravings. In my book, there are four reasons to love Chick-fil-A: chicken, sauce selection, waffle fries, and lemonade. This particular location also has exceptional service. The people here are very kind and generous with sauces, and they're always willing to make my lemonade the way I like it. As someone who only likes freshly-squeezed lemonade, I have to say, the lemonade here is quite delicious, but it's too sweet for my tastes. However, they are always willing to add some water for me to perfectly suit my tastes. And free refills on top of that? It doesn't get better! read more

Thank you chick fil a, I must commend you on your amazing thoughtfulness today. After, waiting for 6 hours at Build a bear to get my daughter a teddy bear you graciously provided free ice cream. I know it was a line but much shorter with nicer service. Truly made my daughter's day and helped restore depleted blood sugar. I've always thought highly of your company and today solidified our continued patronage. read more

Love, Love, Love!!! I am a Chick-Fil-A fan! My whole family (3 kids) loves the Tuesday "Kids eat Free" deal from 5-8 when you buy an adult meal....a great way to save money for the whole family. There's always hot food, sweet tea, fresh fruit, and mannerable teenagers as your hosts....how refreshing!! Also, the owner/operator- Mr. Ortiz, manager- Mr. Meyers, and employees-Mark, Megan, Kiko, etc. are amazingly courteous and we enjoy a great chat every now and then! We frequent the Burlington Mall from Boston b/c it is just worth the drive! It is also a mommy haven due to the indoor play space adjacent to the restaurants so I recruit my mommy girlfriends to meet up there for a play date. Win-win! Being from the South, I am thrilled to have this reputable establishment in my "semi" neck of the woods! Keep up the great work, CFA! Our family is super grateful for y'all!!! read more

One star for one sauce, even after I asked for another. Some of my groups order was wrong, and one sandwich was burnt. It was not their pleasure :( read more

Located in Burlington Mall food court, #1 off the menu is the way to go. Yes this is a guilty pleasure just like any fast food chain. But this is one of the best fast food chains around. Their chicken is as good as it gets for fast food. Waffle Fries are addicting. Good way to knock out a cheap weekend meal and then take that extra money and contribute to the retail economy at the mall. Service here was excellent. Had my food within seconds of paying. Everything was said and served with a smile. I felt like I was getting the southern hospitality (where I have had Chick-Fil-A before) up north. Little things: Their nuggets are just OK and on this visit too much salt on the waffle fries (shake don't pour). read more

Food: 3.5 Stars This was the first time I've had Chick-Fil-A, even though I probably could have had other opportunities to do so earlier. To be honest, I wasn't very impressed; the chicken was decent but it wasn't anything super special. The rest of the sandwich was pretty average as well, the buns are what you would get at a McD or BK and other fillings aren't that special. Great place to get a chicken sandwich, but doesn't live up to all the hype in my opinion. Also sadly, this is the only location that is anywhere near where I live. read more

Yikes! What happened? I love Chic-fil-A but this location has lost the plot. First, chaos at the registers. No one knows who's next and people are approaching from all sides, like a game of Asteroids (yes, I'm old). Then I order 2 large meals and get 2 small meals. I order no salt on the fries. Usually they cook up a new batch but today they grab existing cooked fries out of the bin and re-fry them. Hard as rocks and you can still taste the salt on them. I complain and THEY DO THE SAME THING! Now I'm mad because it's the manager who I'm dealing with who's running around with his head cut off. Third try and they get it right. The manager offers me a free pack of nuggets. Really? After all that? I not-so-politely tell him what to do with the nuggets. read more

It's the only Chick-Fil-A in the area, so you're bound to be excited eating here. They do make a mean, but very greasy, chicken sandwich. I actually really love their lemonade. It's all delicious and pulpy just like fresh squeezed lemonade should be. I also give them props for closing on Sundays. I'm not religious, but you've gotta have respect for a chain restaurant that still closes on one of the busier days of the week. read more

If you haven't discovered chick-fil-a sauce yet you need to hurry up and get some. Best thing ever to eat with the waffle fries. Awesome that they give military discount at this location. read more

Waffle fries Baby how I love your thighs Not as much as Waffle Fries Have you tried the waffle fries? They are so damn good that they should be illegal. They are just like regular fries but shaped like a waffle. read more

Good taste but they forgot the top bun on my sandwich.. Kind of a bummer.. This is the first time this has happened to me though so hopefully if I return I'll get a complete sandwich experience. read more

Chick-fil-A - Fast Food Near Me - Burlington, Massachusetts

Had a very above average visit to this Chick-fil-A today. I was greeted by a gentleman Albert who took my order and he was very personable and nice to me, we struck up a conversation as if we knew each other. As I got my order once it was ready he had also comped me a free sandwich for no specific reason other than to be very nice. I had also come across another employee Francis who was an older gentleman with a very open minded and positive attitude and had alot of pride in his position and his ability to provide great customer service and was very attentive to all of the customers and their needs, we had a very good conversation which further let me know the pride he has in his job and he brings that every day with a smile. I've never had a better experience at a fast food restaurant like I did today. read more

This was my first experience with CFA and I was left satisfied. I generally avoid food court meals because of the crowds and noise but I came here with a friend for a quick lunch at 1:00 in the afternoon. The service was great and I was greeted with a smile. The food arrived quickly and just how I wanted it. I ordered the chicken sandwich deluxe with pepper jack cheese and 8 pc nuggets. The chicken in the sandwich was fresh and delicious however the bun a little stale. The lettuce, tomato and cheese went great with the chicken however I was missing a little sauce. Maybe because the bun was on the dry side but I could have used a little mayo or even better sriracha mayo. The nuggets are the best I have ever had at a "fast" food place. McDonald's you have been dethroned in my mind. I will definitely eat from here again. read more

Yes I am giving a fast food place 4 stars and they deserve all of them! I used to hit up Chick-fil-a when I used to travel to the south for work, but had never actually been to one up here before. Now I remember why I would make sure I stopped at one when I was in the south. They claim to have invented the chicken sandwich which I don't know how true that is, but they certainly make an awesome one. You also have to get the waffle fries which are without a doubt the best fries at any fast food place I've ever had. The lemonade is also top notch for the crazy cheap price they charge. So if your going to hit up fast food and Chick-fil-a is an option do yourself a favor by going to Chick-fil-a! read more

Yesssss first time to a chic-fil-a in three years! Wooo. So we made a side trip to the Burlington Mall, just to visit this Chic-fil-a. I was not disappointed. Maybe disappointed we didn't stop by again on the way home, but sadly even if we tried to it wouldn't have mattered since it was a Sunday! Really would love one in Burlington VT! Please? Pretty please? So anyways I got some nuggets (with honey mustard dipping sauce), a deluxe and a cookies n cream milkshakes. Everything was just wonderful, but unfortunately my boyfriend ordered a sandwich and the girl neglected to remove the pickles and add ketchup! It was no biggie tho, he thought it was good as it was! I can't wait to go back next month when we head back to the Boston area with our new monthly trips to the area! read more

The mobile ordering app really gives Chick-fil-A a leg up in the business. Free sandwich for downloading their app, the offer worked seamlessly with the treat! Nice juicy slab of spicy chicken with pickles and top with some Chick-fil-A sauce, mmmm, can't beat that. Ordered in a few clicks and walked right up to the counter to pick up my order. Didn't have to stand in the ridiculously long lunch line! read more

Chick-fil-a Sauce, yes please. I was raised in the South, so when I went to Boston for college -- it was a dramatic change. Where could I find a place that served fried chicken, waffle fries, and sweet tea? Low and behold -- after commuting on the T and the bus, I found myself at the Burlington Mall, on the quest for my beloved Southern staple. It was definitely worth the trip (especially after you take home a couple of boxes of the nuggets and a gallon of sweet tea). Since I grew up on it, I love it -- and if you haven't had it, try it. Not greasy at all, waffle fries are perfectly cooked, and the sweet tea is great with lemon. Now the milkshakes however are pretty rich and thick (cookies & cream), so I definitely recommend saving one of those as a meal as itself. read more

I love Chick-fil-a. I worked at one in South Carolina years ago, so I understand what it means to work there. We were so excited to hear about a CFA in Boston. So we took the trek from Jamaica Plain to get here. As always the food was excellent. Service seemed to be a little slow, but maybe they were short staffed. Personally I'd put someone on exclusively fountains at lunch rush. Also, I noticed the workers weren't saying "My pleasure." All in all, a good chick-fil-a experience with a few hiccups. If you want chick-fil-a, and you live in Boston, make the journey. read more

Chick-fil-A - A mall CFA in Boston. - Fast Food Near Me - Burlington, Massachusetts

A superior form of fast food! The Chick-Fil-A in the Burlington Mall is the closest one you'll find in the Boston area. It's located in the food court and offers at least a healthier form of fast food than many of the other offerings. I have eaten at other Chick-Fil-A's across the country and this one is totally comparable. My go to meal is the original chicken sandwich with waffle fries and sweet tea. The chicken sandwich is breaded lightly and fried lightly in peanut oil (a healthier oil alternative). Served with pickles on a soft bun, the sandwich really requires no sauce or toppings. The pickles and the nutty flavor of the fried chicken is all you need. The waffle fries are big crunchy and delicious. The sweet tea is exactly the way it should be... super sweet. Chick-Fil-A is an institution and it's great to have one in the Boston area. The only thing better would be if they would open up a few more! read more

Eating at Chick-Fil-A makes me happy. It's not fancy food, but it just makes me happy because I've loved them since I was a little kid. I usually order their Classic chicken sandwich, but I make it Deluxe (ooh, add lettuce and tomato, fancy). That is one delicious piece of fried chicken. The meat is juicy, you get A LOT of chicken, and the breading is delectably spiced for just the right flavor. And they don't over-do it with the breading. And can you say waffle fries??? I love their waffle fries. I remember when I was a kid, I would look forward to eating at Chick-Fil-A for their waffle fries. They're so much fun! How do they make them??? I know now, but they're still just as awesome. And they have 6 dipping sauces to choose from! My favorite is the Polynesian (like sweet and sour) and then the honey mustard. Pour some on your sandwich, dip your fries in them, no need for ketchup! And I love ketchup. The service was outstanding too! My server(?) was super friendly and tried to chat me up. I know some people might not like that, but I think it's a nice touch that differentiates them from everyone else. At most food court places, when you ask for tap water, they give it to you in the smallest cup they can find. Not here. I received my water in a large cup! And they top it all off with a free mint. Nice! Overall, a very satisfying experience. Score this one under fast-food chains worth visiting. read more

I'm reviewing them as a catering option, and for that they're a very strong choice. Usually we're ordering for 40-80 people, and we get very busy during certain times of the year so we try out lots of different catering options. This initially was not a common option, because they have a relatively limited menu. However, we've found it to be one of our more popular choices - usually there is some salad or fruit salad in the mix for those who don't each chicken, but almost everyone does eat the chicken, and people love that it's [a little] healthier, tasty, and very different. In the last week we've actually ordered from them twice, because they go over so well. My advise, include sandwiches for more options (more spicy than regular, because the spicy offers more of an alternative to the nuggets). Also, order more nuggets than you might think - we've had people come back for seconds, and didn't have enough. The sauce selection is nice. Service varies a little - we sometimes get a guy who is extremely knowledgeable, who includes nutrition information pamphlets, a plastic table cloth, and lots of mini stuffed cows (holding the "eat more chicken" signs), all of which come together as a very nice package that people remember. Other times it's just somebody bringing the food, which also works, but doesn't leave quite the same impression. If you're only getting catering for one event, this probably doesn't make sense, but if you do lots of catering, this should be part of your rotation. read more

So unlike Krispy Kreme, this is a southern import that translates well to the northeast. Today I strayed from my usual of the traditional chicken sandwich and waffle fries and went with the spicy chicken wrap and carrot and raisin salad. DELICIOUS! But I still love the usual. I also like the chicken nuggets and the iced tea. I only wish we had a stand alone location in the area. Being open on Sunday and not being a front for the Christian agenda would also be helpful. I mean, they employ nearly exclusively twinky high schoolers, so I don't understand really... read more

This is THE BEST fast food place. The chick-fil-a sandwich is the best friend chicken sandwich you will ever eat! and the fries are AMAZING. I'm not sure if they have breakfast at this location since it is in the Burlington mall, but their chicken biscuit is FANTASTIC if you get the chance to try it! I just moved to MA from Florida and I am SOOO thankful that there is a chick-fil-a close to my new house. read more

I'm not normally one to review fast food places but becuase there is about two of these places in Massachusetts and one in New Hampshire, For this one I'll jsut shrug and say "eh, what the hell why not." Anyway, this is certainly the most reviewed fast food place I have ever seen. As mentioned before there are two here in Massachusetts, the other being in Peabody. Anyway, I was at the Burlington Mall the other day and decided to pass on the Rainforest Cafe or the Cheesecake Factory (both of which were packed) so going to the foodcourt I decided on Chick-fil-a The line was long but it wasn't too bad. Obviously as any fool can tell from the name there main product is....chicken. However if you do not like Chicken I think they had hamburgers and a few other stuff (quick p.s. to anybody who goes here and does NOT get chicken, there are other places here to get stuff, you know, so don't go complaining that all they have is chicken!). For lack of a complete name of the item I got (I'll call it the "classic", I got the number 1) which was the original chicken sandwhich, fries and a drink. I must say that I really did enjoy the sandwhich itself, and I was glad that it came with only the chicken, bun, and pickles. All in all, it was pretty good and I would be happy to eat here again. Real quickly, I have to add the most surpirsing part, and I was absolutly shocked, can you guess what the server behind the counter actually asked me? "How was your day?" Now, I don't want to keep this review going for much longer, but that my friend, was the ONLY TIME in my life was ever asked that in a fast food establishment. 'nuff said. S.O. P.S. they have waffle fries but they are not that salty. read more

Came here for a snack while in the area. Though we generally like the stand-alone locations better, this place met our Chick Fil-a expectations. Will be back again. read more

This place is the worst. The older guy that works there is just rude. Typical angry white chick-fil-a guy. I was just walking by and he told me I should get a chicken sandwich. I politely said no thank, unfortunately that hurt his fragile feeling and he mumbled something under his breath. I stopped and he gave me the smirk. FU chick-fil-a. You never disappoint. read more

Why is this the only Chick-Fil-A anywhere near Boston. If you haven't tried a Chick-Fil-A before, go here right now. If you have, you know what to expect. Amazing fried chicken sandwiches and other delicious chicken things. Pro tip: make sure to get extra Chick-Fil-A sauce! Giving this branch 4 stars only because this mall location isn't quite as special as the other branches I've been to in the south, but still is worth the 45 min drive out of my way! read more

I ordered a side salad after reading the description on the Chick-fil-a website and looking at the PHOTO on the display menu. What I received was lettuce and cheese. There was also a packet of dried peppers or something and a packet of dressing. I dug around looking for the missing cabbage, carrots and tomatoes. Nope, just lettuce and cheese. When I returned the salad the young man said "that's what is in our side salad". Rather insulting; I won't be going back to the Burlington location. Luckily, the two Nashua locations are AWESOME and closer to home. read more

The food is good, and it is the only place for a sweet tea for miles, but the real hidden gem is the shift manager who works on Tuesdays around 3PM. I kid you not, this gentleman is the most charismatic man in the world. Imagine John Travolta in Grease and then go way beyond that. Just stop by and this guy will have you smiling all day. Frankly, you could probably just walk through the food court and the affect would be the same. Thank you charismatic man for making it an excellent Tuesday. read more

My sons favorite ! Clean, organized and friendly staff and quality food ! A must in my family !!!!

Slowest Chick-fil-a I have been too. I have visited this chain 3 times and all three they had one cash register open for orders when the line is super long took us 30 minutes to get our food. Defeats the purpose of "fast food" I love the brand but this store is a disgrace. read more

So good every time I go to the mall this is where I stop. I always get them chickin strip. So good and is very clean too.

Very good chicken sandwiches and very good service. The shakes are also good. Plenty of choices for sauces. Bigger menu than you would expect for fast food. Have always had consistently good experiences here, and at their Peabody location as well. Wish they could have opened one in downtown Boston too. read more

Horrible experience. They have a gluten free menu..I got the grilled nuggets and waffle fries which they assured me was gluten free and within ten minutes of eating it I was instantly sick.. I have never been so sick of my nine years being gluten free I have never had such a horrible mishap eating out. They clearly have no idea how to prepare a safe gluten free meal and if they had any idea how it personally affects people then they would be kind enough to stop trying to be trendy and scrap the gf menu. If you can't do it right DONT DO IT!! read more

Love this stuff. I went here to support these people over the flap caused by the dumbest mayor in America, Tom "Mumbles" Manino, who said he would stand in the way of them opening one of their restaurants in Boston. I despise these "limousine liberal"s who fall all over themselves trying to be more liberal than the liberal politician next to him. So it's OK to try to destroy people who are Christians, because somehow you think it you'll get support from gay groups for doing it? Idiotic. I'm Jewish, but what is up with all these attacks by liberals against anyone who's Christian and lives by the teachings of their faith? I moved back to the United States after 10 years working in Hong Kong and everyone seems to have lost their minds. Well the line to get into Chick-Fil-A food was out the door and hundreds of yards long with folks wanting to give Menino the one finger salute for his anti Christian tirade. Sorry for the political comments but this was played out on TV, so I'm not talking out of school. This restaurant has great food and it has great ethics that promotes family values which has become a dirty word while I lived in Asia. The owners of the company are people who the rest of the world used to think are real Americans. I don't think any Chinese person I met in Hong Kong in 10 years would respect a politician for attacking family values. read more

Such a classy mall gets such a classy food establishment! High five to the Burlington Mall for letting us nom at such a great place.

Other than the fact that you have to trek all the way to Burlington to get some delicious chicken this place is great. Growing up in New England I've been deprived of delicious fast food chicken fillets. No longer. Waffle fries are absolutely delicious and the chicken sandwiches are always great. Hint: Keep saying "thank you" to the employees, they are obligated to say "you're welcome" through company rules and its pretty hilarious. read more