I stopped in today for my lunch break on my way to Annapolis and seriously, the service here was unbelievable. I forgot I was in a fast food place because it felt like fine dining five star restaurant service despite the fact it was the lunch time rush. I was waited on instantly. This team they have here is a true dream team. The staff was so polite that they came to my table refilled my drink, took my tray and asked me in detail how my day was going. I am stunned. The food was terrific as always. I actually downloaded yelp just now to write a review because I've never been so impressed with service like this ever before. read more

Jack just dropped off free chick-fil-A for us because he saw our wedding party!!! I don't know any other company who would do this. He was so friendly and sooooooo awesome!!! THANK YOU JACK!!!!! The Lattanzio/Funk wedding party LOVES CHICK-Fil-A #willsgotthefunk (follow our hashtag on IG) read more

Chick-fil-A - Best part of our morning for the wedding!!! #willsgotthefunk - Fast Food Near Me - Chester, Maryland

This Chick-Fil-A is very hit or miss. You could get a nice sized sandwich, or a nugget on a bun. This Chick-Fil-A is notorious for messing up your order and forgetting something, or small birds. read more

This Chick-Fil-A met my expectations and then exceeded them. The people are friendly, the food is great and the facility is clean and they offer a welcoming atmosphere. read more

I tried this Chick-fila-A for the first time this evening and I could not be more impressed! The employees working the drive through were sweet and professional and their level of customer service left me in awe. Thank you for delivering one of the best (if not the best) customer service experiences of my life! read more

best service i've had at any chicfila! wish we could tip these people :) food was great as well!

I felt the need to leave a review on my curbside server Tori... her customer service is a 10/10

Everyone is so friendly and they treat you like family. I want to give a special shout out to two employees for outstanding service on two separate occasions: Sam and Sammy. A man and a woman, respectively, were extraordinarily outgoing and courteous. The service they provided was the best I've seen in all of my visits of Chick-fil-As nationwide. read more

Great family friendly place. Staff is always kind and helpful. They are very involved with the community with many events and promotions. Also amazing food read more

King of fast food. Great salad. Great service. They keep it simple but use quality food.

Five Stars Indeed!! BEST Chicken Sandwich, best Chick-fil-A I've been to, the service was just top notch, food always consistent!!

Not your normal pleasant employee interaction. Good food but not very welcoming at 6:30 am

This location has the best staff with smiling faces and great customer service. The foods good too. Haha

My family and I love to eat her for breakfast, lunch and dinner. Chick-fil-A has the best service you will ever come across and the people are so intentional. read more

This chick-Fil-a is wonderful. The staff are always so friendly, they go above and beyond for their guests, and it's always so clean! I love coming here. They are a prime example of what the company stands for. They are the Ritz Carlton of fast food. read more

Love this location!! My daughters favorite place to go. I bring a book while she plays in the play room. It's great. Staff is so pleasant

Absolutely the best!!! Service is always amazing, the food is always hot and fresh. I've never had a bad experience at this location. It's my pleasure to be your customer :-) read more

You can no longer drive up to the speaker order your food pay for it and go home with your order. It takes no less than 4 people to get the order wrong. The first kid comes up to your car, leans on it with the electronic pad and puts in the wrong order. Then drive to the next kid and they take your payment but they don't have change so they have to get change. Then you drive up to the window and the kid inside the window hands you your wrong order to the kid who is standing outside the window who then hands it to you. Then you get home only to discover that you have wrong order. Which by the way you paid almost twice the amount you should have. Not sure the system is working. read more

Love how much they do for our community. And their food is fantastic. Not sure how you find all those shining happy faces to serve folks. Keep it up. read more

Food was delicious and the staff warm and friendly. Team member Cassady was especially kind and considerate to my special needs child

Stopped here at the drive-through on our way to Salisbury Maryland from Rockville. The gentleman at the window said we want to make your day so lunch is on us! Thanks Kent Island Chick-fil-a! read more

Chick Fil A is my favorite restaurant of all time. The customer service is the best I have ever experienced, the employees are always smiling and are very welcoming. I just love as a fast food chain they say " My Pleasure", this is all part of the amazing Chick Fil A experience. I love how the employees give you extra sauce without any question. Every time I go to McDonalds they always limit you to how many sauces you can have. The first time I went to Chick Fil A I tried the Polynesian sauce, it's become my favorite ever since. When you taste the Chick Fil A sandwich it's like the gates of heaven are opening up. My mouth waters like crazy when I smell the fries, when I first walk in. I wish they were open on Sunday's because I always crave Chick Fil A on a Sunday. read more

I usually use the drive thru on my lunch break and every single time without fail, I have my food in record time. It's always nice to know I won't be waiting in line forever. Thank you so much for making everything so easy for the customers!! read more

This location is exactly what you expect out of an organization known for great food fast and above average customer service. This location is very busy during peak hours. I have been to this location many times and the service has always been excellent and the employees are always very polite and friendly. The food is consistently good. It is everything I could ask for out of a location of an organization such as this one. read more

the people who work there are great and so is the food! whenever i go inside or to the drive thru the staff is always there to greet you with a smile. never once have i been there and had a bad service. read more

This chick-fil-a is amazing. Their food is always fresh and accompanied by amazing service. Today I went through their drive thru and when I got home I noticed that they forgot to put two fries in my bag. I called them and within 15 minutes I had my fries and then some at my front door. The service never ceases to amaze me and when they made a mistake today (which rarely happens) they fixed it by going above and beyond. read more

Nicest, friendliest, fastest Chick-fil-A I ever been too. You can tell they take pride in there restaurant. I'm glade they have Sunday's off it just seems I'm always craving when they're closed. read more

Awesome Company....awesome food. When I find a rare gem of a company I like to stick with them. You have got one very loyal customer in me!! Thanks for setting the standards high in fast food!!! read more