Stopped here at Zaxby's tonight for dinner. Restaurant was clean, so was the bathroom. The food was pretty good, but I used to live in Georgia (where it originated) so I've had better Zaxby's. The tenders were great, but the fries lacked a bit of seasoning and the wings were bland. There also wasn't a lot of meat on the wings. I've had this Zaxby's before and we came in about an hour before they were closing so maybe that was the reasoning for the way the food was cooked. I'll definitely be back. Hopefully I'll be able to give it 5 stars read more

Zaxbys - 5 piece traditional wings (wimpy) and 4 piece tenders with extra toast - Chicken Wings Near Me - Cibolo, Texas

Service sucks and the employees are all kids-so not much to expect from here. Food was cold and won't go back to this shit show of a place. N don't bother reaching out to me- it'd be a joke at this point. Waited over 30mins for three tenders meal read more

Happy Veteran's Day! Thank you for recognizing and treating military veterans to a free chicken sandwich. My husband got the spicy original sandwich and I got the original chicken sandwich. The chicken was juicy and crunchy with lots of pickles. Just the way I like to enjoy my chicken sandwich. Yummy! The employee was very informative and explained the options to us. It was clean inside the dining area and not crowded at all. read more

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Food order is always wrong and it's been twice now that I've gotten undercooked and chewy meat First time it was the tenders and this time the grilled chicken sandwich. Would not recommend. read more

Just devoured a scrumptious cobb salad. Couldn't help but notice David. He genuinely seemed to enjoy interacting with customers. And employee worth keeping. read more

This has to be my best experience ever at zaxbys the food and service was amazing all because of Wendy!!! Thank you sm Wendy!!!

Ordered a Kiddie Fingerz Meal- broken chicken and barely no fries. My kid was so disappointed as were we. Bought 4/24 at around 4:45pm. read more

Zaxbys - Kiddie Fingerz Meal- broken chicken and barely no fries - Chicken Wings Near Me - Cibolo, Texas

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Want to love this location but it is lacking zaxby charm you find in other states where they are more predominate. Service is slow, food isn't cooked correctly or its rushed. Staff attitude is way under par for any place "serving customers". Served open ranches with food. When asked zaxby specific questions staff lies. Is it a lack of training absolutely! Lack of leadership or accountability is almost on the wall obvious so training lacks. Would rather be told "i don't know" then lied to. If you can lie you can screw up food. You lose credibility. I hope a different company brings another one soon. read more

Zaxbys - Open ranch served with wings and things. - Chicken Wings Near Me - Cibolo, Texas

Yet again the order is not right. I don't care how minor the amount paid is because it all adds up. Where was David when I needed him? He's great! I guess I'll start checking my order/bag again. read more

Zaxbys - Chicken Wings Near Me - Cibolo, Texas

First and last time I will ever spend my money at this place. I asked for extra pickles on my sandwich, unbeknownst to me I was charged $0.15. I open my sandwich and saw 3 small sliced pickles. I'm cool with paying extra if it's worth it, like pickle spears. But 3 small pieces?!?! Come on man!!! Second, the lettuce on the sandwich looks old and it's from the bottom of the lettuce that no one eats. Like really? Highly disappointed. Fool me once, but never again!! read more

Zaxbys - Cajun Chicken sandwich - Chicken Wings Near Me - Cibolo, Texas

We ordered 2 salads, a Cobb and a blue. Ingredients were all fresh and the portions were adequate (who wouldn't want a bit more chicken?) Service was excellent, friendly and quick, and the dining area was clean. We've been coming off and on since they opened and haven't personally ever had an experience that warrants less than a 4 star review. read more

We don't have any zaxby's close to where I live in Selma so while we were in the area we decided to stop in and give it a try. The lady at the drive-thru was very polite, courteous and quick. The chicken tenders are a little on the small side but they have a very good crunch and are juicy in the middle. They definitely give you more than enough fries which are crispy and seasoned well. It would have been nice though, to have gotten less fries and bigger tenders, especially for the price. If it was a better value it would have gotten five stars. It's just way too many fries and not enough chicken. read more

Zaxbys - Menu - Chicken Wings Near Me - Cibolo, Texas

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I've lived in Texas for a long time and have always been told that Zaxby's is superior to other chicken places. It's not, it's just average. I like that. The breading on the chicken isn't too thick and the fries are good. We ordered the loaded fries, and they were just average, very salty. And they don't allow you to upgrade your fries to the loaded fries, you're forced to get an entire order on the side, which is strange. I'd have paid for the upgrade, gladly. My husband did not like the chicken wings at all, he said they were rubbery and small. He didn't even eat them. The coleslaw was really good, think KFC. It was ridiculously cold that both my hubby and I were incredibly uncomfortable eating inside the establishment. I wouldn't drive from San Antonio to Cibilo for this place ever again. You live and you learn. read more

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What a joke. This is their large fry for $3. I wonder what the small would look like. Came another time & they told me they only sell small and large drinks. Came by another day & asked what size drinks I could get just to see & they told me small medium and large I have no problem paying $3 for a large fry but FILL THE BOX. This place is expensive considering how stingy with the portions they are. I'd give zero stars if I could. read more

Zaxbys - Chicken Wings Near Me - Cibolo, Texas

I had been looking forward to trying the new Sensation Zalad. I'm over that now. It would be great but for an egg roll that could hav e ben from a gas station and had been on the roller grill for a few days. I took it to the counter and showed them expecting maybe a manager would come out or they would bring me a new one that wasn't burnt. Nope! I spoke to another employee that brought out food to a nearby table and shows her. "Yeah, they look burnt but on the inside they're good". I tried it, she was wrong. I asked for a manager on my way out then saw he was about 17 1/2 half and figured he wouldn't understand or care any more than the other employees I spoke to so I just moved on. My wife's chicken and fries were both also way overcooked. They must be using nuclear power for the fryer. Her toast however was a different story. Half of it was toasted perfectly., the other half nothing but warmed with butter. How do you even do that? I won't be back. read more

Zaxbys - Sensation Zalad eggroll - Chicken Wings Near Me - Cibolo, Texas

The family pack is a great option. 20 tenders, the place is ran by a bunch of teenagers so the service is suspect as hell!

Very disappointed, the portion size for $9 is small, honestly look like a kids meal. Service was slow, but greeting was warm read more

Zaxbys - Big Zax Snack - Chicken Wings Near Me - Cibolo, Texas

Ok...i was so disappointed with my order. The fries were cold, and so was the chicken. So much, that I went to slim chickens down the street...a new chicken establishment nearby. I hope that I came on a bad day, because I love zaxbys, but there wasn't anyone in line and it wasn't a busy time. read more

Zaxbys - Chicken Wings Near Me - Cibolo, Texas

Been a while since I've been to Zaxby's. They are now my favorite place for traditional wings. Other places overcook them. The wings I got at Zaxby's in Cibolo were cooked perfectly. Meat was tender. Server was very polite and helpful. I'll be back for my wings in the future read more

Service Speed was slow, it seemed very expensive - but man those tenders were amazing! We are definitely gonna splurge and eat here again

This was the first time I ever went to this chain, the food was good. I had the Chicken Philly & Cheese with fries. The only thing that I asked for and then didn't like was the BBQ packet. But the rest was great, service delivery of my meal. You should not pass on this chain. Well done Cibolo Zaxby's!! read more

You can't taste the chicken due to so much salt in the meat. It's awful! The server/cashier had a really bad attitude. Just yuck! The walls at our table had sticky soda on them. read more

Great food, clean dining facility and friendly customer service. I really love Zaxby's and was excited to visit this location. The wings were cooked extra crispy, just how I like 'em The sauce was perfect, and the fries were well seasoned. What a treat to experience this Zaxby's franchise. read more

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This place is so terribly mid , just go to canes honestly. I just didn't like the batter for the chicken, it was too thick and it just wasn't the crunch I was looking for. read more

Shrinkflation is alive and well here. The food we ordered was hot and fresh but the chicken strips, fries and toast are smaller. This was supposed to have Texas toast but we got toasted regular sandwich bread. Chicken wings were well cooked and flavorful but they were skimpy on the sauce. read more

We were the very first customers of the day, picking up lunch for our lunch date at school with our daughters... they completely messed up our order. Food was terrible. read more

We picked up Zaxby's yesterday for the first time. I asked for baked chicken fingers and they didn't have any. Had to get grilled chicken breasts. Was not impressed with the food. The restaurant needed a little attention as the drink area was full of spilled soda stains. The staff was nice and gave us a military discount.Have no desire to come back. Raisin Canes is much tastier and they have naked chicken fingers. read more

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We come for Daddy-Daughter lunch always. The food is good and the most important thing is that it is always clean! Great atmosphere and great friendly service. Great job guys! read more

First time at a zaxbys; chicken was hot (physically), flavorful, and Zax sauce is good. I got the chicken finger sandwich meal deal. Most of the meal deals run in the $7 to 7.50 range, but for a limited time a lot of the meal deal sandwich combos are selling for $5.99, including fries and a drink from the hundred flavor Drink Machine. When the lady delivered my plate to my booth, I asked for an extra zax sauce because there's never enough sauce on the original sandwich. It's 2 pm, and there are 20 people in line inside and 20 people in line in the drive thru. The wait was only about 8-10 minutes for my food to come. Prices are pretty high. read more

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This location appears to have no one in charge. No one seems to be coordinating the orders or making sure things are getting out. People standing around not getting orders out that are in the window. Lots of people waiting for orders and it seems very very in efficient. There needs to be a manager on duty who is making sure Orders are getting out. read more

I don't know what it is about this location but every time we stop in at this one our order is wrong and the staff is totally worthless... it's clear that this team doesn't care at all about what they do read more

Zaxbys - Chicken Wings Near Me - Cibolo, Texas

There chicken and fries are amazing and there buttered toast is good I would like to eat here all the time

My experience here was awful. While ordering I got a bad feeling. It's a cute room but is dirty. We both ordered the signature sandwich combo spicy. The tray it was served on was filthy with crud. The bags the sandwiches were in were dirty on the outside with sauce or something. There was not a hint of spice. The chicken tasted like it was old as was the oil it was cooked in. I love crinkle fries but they had zero crisp. Even the Diet Coke from the fountain machine was bad. They have seen the last of me. read more

Pros: I went on a Tuesday middle of the day lobby area looks clean. Not too many customers this time of day. Used a coupon to purchase Buy one chicken sandwich special get one free. Brought the food home. sandwich was delicious and good size really enjoy their crinkle cut fries; always been a favorite of mine. Cons: You pay extra for sauces $.39 each. Would visit again. read more

I would give zero stars if possible. We just moved to Cibolo. Waited in line for 20 mins. Cars in front of us, that had not yet ordered, left. Unfortunately we left after 20 mins with no movement going forward at 8pm. So we went to Panda Express food was fresh and hot and customer service was great. read more

This is my first time eating Zaxby's. We got to try various menu items. The chicken strips are pretty good. It taste a little like canes but the crispy skin is better. The nuclear wings are spicy but not overbearing. The workers are really nice even though it's really busy in here they did a great job. I'm glad to have a new restaurant here in Cibolo . Close to home and there's also a drive thru. A must try! read more

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Oh boy let me tell u about my experience I just had. We pulled into the drive thru at 9:40 and asked if they were still open and the worker said "no we have 30 minutes" so we proceeded to place an order. We pay for our order and they tell us to pull up to the "yellow line" we do. We noticed another car pull up and we saw them get pulled into a parking spot and then get their food soon after that. At this point it is 10pm. Still nothing!! At about 10:07pm I called to ask if they forgot about us and the lady on the phone said "no we are dropping the food fresh" another 10 minutes pass and another worker comes out to say they are closed and looked very confused as to why we were parked at the yellow line. We showed him the receipt and he immediately went Inside and said "I got you" another few minutes pass and we see a group of workers leave and go to their cars so at that point my mom went inside to see what was going on since it was 10:20 at this point... they tell my mom they are sorry and would throw in free cookies and extra goodies for the inconvenience (if you call extra ranch packets goodies) not even 2 minutes later we get our food ... the chicken tender basket was cold and stale after being told they were going to "drop fresh"and the lettuce in the salads were brown and wilted. I don't recommend coming to Zaxby's the hour before close unless you want to be forgotten and end up with cold old food. The images attached are to show the time stamps as to when we ordered and when we received our meals read more

Zaxbys - Chicken Wings Near Me - Cibolo, Texas

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The chicken is excellent, seasoned just right and there are several sauce options to pick from. The restaurant was very clean. The workers behind the counter were smiling and pleasant. I got the impression they enjoyed their jobs and their coworkers. The service was quick and efficient. I will definitely be back read more

Went through the drive thru and waited 25 mins and never received my food. I decided to go in to find out what the problem was since I ordered right off the menu..and the counter girl told me "we are very busy you have to wait". Ask for the manager (which unfortunately he was very very young ), I was informed he was very busy and I would have to wait. Since they informed me I still had a wait for my food , I requested my money back . Which he gave me without saying more than 5 words. DO NOT WASTE YOUR PRECIOUS TIME ON THIS ESTABLISHMENT, ESPECIALLY IF THEY DO NOT CARE ABOUT THE CUSTOMER read more

Was excited about Zaxbys being close to town. Great tasting food. Wings and strips are tasty and sandwiches are great as well. Hopefully we get some in the San Antonio area..... read more