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    Chick-fil-A

    4.2 (119 reviews)
    Closed Closed
    Updated a few days ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Outdoor seating
    Good for kids
    Good for groups

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    Recommended Reviews - Chick-fil-A

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    Take out order
    Kristine S.

    Round Two of take my son to Airport. After dropping him off I was dying for some chick fil a. I am a Georgia girl at times through and through where there is a chick-fil-a on every corner so I never pass up an opportunity to get chick-fil-a and yesterday was one of those days. I have been to this chick-fil-a numerous times as this was the first location in upstate NY. I got food to go for my trek home. Laurie was sweet and super nice and made sure I had everything I wanted. You can't beat the southern hospitality here even though it is located in NY. I highly recommend this location. Make sure you down load their app as this location frequently gives out coupons that can only be found on the app.

    Ice cream

    Amazing service! Give Gianna a raise!!!! Great ambiance! Food was spectacular!!! Great ice cream !!

    ows a food truck parked in a parking lot
    Antwan M.

    Had a pleasant experience here at Chick fil A! Stopped in for lunch while making a long trip for work. There was a lil line when I arrived but they moved it very swiftly. I was greeted with the friendliest of people.Smiles here, smiles there! Everyone here just looked like they enjoyed their job and cared about the customers in front of them. I ordered a spicy chicken sandwich and a 8ct of chicken nuggets.As well as spicy chicken meal w/Powerade and one original chicken sandwich ( which was for the kids). I opted to dine in so they gave me a table topper and I found a spot to sit. Once the food was ready they delivered it right to my table, again with a smile lol. The food was very fresh the chicken was juicy, the bun was steamed just right and the waffle fries had the right amount of crispy(if you know, you know). Overall I was very satisfied with the quality and experience I had at this establishment. Definitely if I'm ever back in the city I will be back! Thanks Jimmer!!!! You really have a great thing here!

    Southwestern chicken salad.
    Marc G.

    Always great service when I go here. Food is always warm and exactly what I ordered. I have been getting the salads lately. Got the lemon chicken today to go. Perfect size and a great mix of greens. Chicken on top was still warm when I got back to work. Can't wait to have the others.

    Chick-fil-A chicken biscuit breakfast with hash browns.
    Thomas C.

    Everyone in the area must have some idea of Chick-fil-A's backround by now. Numerous articles on every local news website had been written about them before they opened, but incase you're not aware somehow of their backround... Serving a breaded, boneless chicken breast between two buttered buns is a seemingly simple idea--but it was a novelty for its time. Truett Cathy experimented for years at the Dwarf Grill in Hapeville, GA when in 1964, he finally arrived at the perfect recipe. On that day, the Chick-fil-A Chicken Sandwich was born. There are currently more than 2,100 Chick-fil-A locations in America, the Syracuse branch being owned by Jimmer Szatkowski. I was first introduced to Chick-fil-A when I lived in Maryland for a couple years. Hands down, best fast food chicken you can get, so I was very excited when one was finally announced for CNY. There are two lines for ordering, as you'll probably notice that it's always busy. I'll warn you right now, the business WILL NOT DIE DOWN. This is not simply a new restaurant opening kinda busy...Chick-fil-A's are ALWAYS busy. Even when I lived in another state where they were all over, there was never a time I went to a Chick-fil-A and didn't have a wait, or a line around the building. Breakfast is much quicker. I dunno if people haven't realized they sell breakfast yet, or simply are trying to get to work/don't want chicken for breakfast, but between 6 am-11 am, the lines are moving pretty quickly. I love their chicken biscuit....nice piece of fried chicken on a biscuit with a little hot sauce for breakfast. That's good eats. I usually go for their spicy chicken sandwich for lunch/dinner, but their grilled chicken is also pretty tasty. Never been a fan of the waffle fries, so I usually pass on them. They're just not very flavorful for me, and honestly, I'm not there for anything but chicken anyway. Chick-fil-A is also famous for their amazing lemonade, and it is legit the best lemonade I've ever had, BUT this location hasn't gotten the ratio down just yet. It's still a bit too tart and bitter, but hey, they've been open for a week. I'm sure they'll figure it out. Go here. Eat chicken. Be happy.

    Breakfast: Bacon, egg, and cheese on bagel and vanilla iced coffee

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    7 years ago

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    4 years ago

    Slow service and it's just chicken fingers. Milkshakes are good though. I only stop on Sundays

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    9 years ago

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    7 years ago

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    6 years ago

    This is literally amazing healthy food really good fountain drink would definitely recommend Chick fil A

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    8 years ago

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    6 years ago

    Very pleased with every time I've been there. Staff is beyond friendly and food is ALWAYS DELICIOUS!! Never dissatisfied!

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    8 years ago

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    7 years ago

    It's Chick-fil-A... always decent service and good food. It's my pleasure to serve you.

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    4 years ago

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    4 years ago

    I don't get the hype it's just a chicken sandwich and no sauce. Fries not crispy. Go to any diner and get a better chicken Sandwich.

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    7 years ago

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    6 years ago

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    6 years ago

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    7 years ago

    The only Chick Fil A in town! They always have something going on here for families and the community! Food is always fast and fresh!

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    8 years ago

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    7 years ago

    What can I say, it's Chick-fil-A so it's delicious and the employees are always friendly. We always go when we are in the Syracuse area!

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    5 years ago

    I literally love this place I had it for the first time about a year ago and I get extra on Saturday night just to have some on Sunday !!!!

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    7 years ago

    I mean it's chick-Fil-a, of course it's amazing and the staff is fantastic! You will never leave feeling hungry or upset!

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    Page 2 of 3

    Ask the Community - Chick-fil-A

    Are kids meals free on Tuesday nights? UPDATE: I am here now (tues night) and they do not have free kids meals.

    Go on Tuesday 4-8pm and all kids under 12 eat free

    Don’t See Your Question? Ask Away!

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    X Crispy - Shaved steak, cheese, onions, peppers and a special sauce, which I loved!

    X Crispy

    3.9(16 reviews)
    3.7 mi

    Prompt and friendly service. Nice interior with plenty of tables and comfortable seating. They came…read moreout and gave me a sample of chicken over rice which was delicious. I opted for a smashburger and it tasted like a big mac and came with tons of crispy fries. Great value.

    Tucked into a strip plaza along Brewerton Road in Mattydale sits XCrispy, a new spot channeling the…read morespirit of NYC style bodegas and bringing something fresh to the Central New York food scene. The owners of XCrispy spent a year transforming a run-down former Pizza Hut from an eyesore into a nicely remodeled, open space, blending halal traditions with American comfort staples like smashburgers, chopped cheese, and chicken over rice. X Crispy is near my job, so I was excited to try them. I saw they had breakfast options, and they had a steak, egg and cheese sandwich, which oddly enough isn't offered in many places in CNY, so that was the first thing I tried. You're able to customize, so I got it on a roll with "mixed cheese" & their house sauce. I ordered online, and their online ordering option is easy to use and allows substitutions. It was ready as soon as I got there, which was around 10AM on a Saturday. It was delicious, still hot and fresh even though it was already ready when I got there. My only complaint was there wasn't enough house sauce on it for my taste, but it was still delicious, piled high with steak. My second time, my wife wanted to give it a try, and we got some dinner items. We ordered online again, a smash burger and one of their crispy chicken sandwiches. We asked for several things on the side, as we were taking it to go and had about a 35 minute drive with it. We got it home and unfortunately were disappointed. Both items were dry, the chicken sandwich almost seemed like it was frozen, and all items that were asked for on the side were simply removed and left out from our order. I didn't think we would return after that, but I just kept seeing good review after good review and thought...this has to have been an off day, or the food simply doesn't travel well. So I gave them another try over the weekend when I was craving a cheese burger and knew I had time to eat it there. I, again, ordered online and got the smash hit burger with fries, and left out tomato and lettuce as I'm not a fan on smash burgers. And they definitely redeemed themselves. Again, food was ready as soon as I got there, was fresh, the burger was moist, juicy, seasoned well, and not only did it have the sauce on it, I was also given extra on the sides, so I have to chalk the one time up to a bad day, and everyone's allowed that. I will continue to go back, but more than likely, only when I'm able to eat right there.

    Photos
    X Crispy - Seating

    Seating

    X Crispy - Three smash hit burgers with fries

    Three smash hit burgers with fries

    X Crispy

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    Firehouse Subs

    Firehouse Subs

    3.7(31 reviews)
    0.6 mi

    The two subs myself and a friend got were amazing! Both in flavor and in portion. The two people…read moreworking at this location were friendly and even gave us recommendations for their favorite sauces. The restaurant was clean and had all the necessary utensils, along with a clean space to sit.

    I'm definitely a big sandwich guy. Whether it was Oscar Mayer bologna or PB&J as a kid, a Subway…read morefootlong, a Wegmans hot sub, or a cheesesteak from Gino's, I love finding a new spot to indulge my sandwich-lovin' self. I've had just about all the chain sandwich shops you can imagine, but strangely hadn't had a Firehouse sub before until very recently. Firehouse seems to hang their hat (helmet?) on supporting first responders and service members, and I commend the for that. Looking for a quick dinner, I stopped here to get a sub for the ride home. Right away, I was struck by all of the hot options they had on the menu. I was very tempted to go with a meatball sub but this was going to be a car dinner and no one needs a meatball on the floor or sauce on the shirt. I landed on the Sub on a Club - honey ham, turkey, bacon, Monterrey Jack, and the fixings. It took a bit longer to prepare than I anticipated but I think the wait was worth it. The bacon was freshly prepared and the sandwich was served warm - nice! The person checking me out and the sandwich maker were very welcoming and friendly. I always appreciate that at 8 pm on a Thursday night. The sandwich was excellent. Nice mix of meats, crisp bacon, and their deli mustard had a nice flavor. They have one of the Coke Freestyle machines if you like to full alchemist with your drink choices. Conveniently located on Route 11 and near a 481 on-ramp, Firehouse Subs is a nice spot to hit when your sandwich alarm is going off.

    Photos
    Firehouse Subs
    Firehouse Subs
    Firehouse Subs

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    Sonic Drive-In

    Sonic Drive-In

    1.6(110 reviews)
    2.5 mi
    $

    Did a mobile order. No one has name tags that I saw so can't name an employee but she regarded the…read moreuber driver already in the store a bit rudely. She said they couldn't find my order. Waited around 10 minutes (placed the order at 1:47pm) got my food at 2:12pm. By the time I walked into the store it was 2:03pm. So maybe a bit more than ten minutes. Visible missing tiles in the ceiling, wet floor signs near the front register counter. VERY sticky floors. I'm surprised my shoes didn't get stuck. She was more polite towards me so maybe that uber/door dasher was rude to her? Foods alright. Not the best but it was hot when I got the food so I'm happy. I will say that the location in Watertown is a lot better off, especially drink wise.

    Let's start with the service: non responsive, business was locked up like Fort Knox, and complete…read morelack of communication. I also waited over 20 minutes for an order I placed ahead for pick up. I saw another person try to go to the Drive Thru and she was sitting there for ten minutes with no response. Food: I ordered on the app ahead of time and got nothing I ordered. The person parked in the adjacent stall had the exact same issue. Half her order was wrong but she was able to get someone by pressing the button, I was not. So if you want to pay for food you didn't order and have non responsive service this is your place, otherwise I recommend Sonic remove its name from its building.

    Photos
    Sonic Drive-In
    Sonic Drive-In
    Sonic Drive-In

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    Chick-fil-A - hotdogs - Updated September 2026

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