First off let me say, I'm an avid lover of Chick-Fil-A. I will literally wait 20 mins in that rush hour lunch line for a lemonade with no complaints. However, the experience I had on Halloween and the follow up after left a bad taste in my mouth. Long story short, I came here on Halloween because I was feening for a chicken sandwich and lemonade. So I decided to dine inside instead of eating it on the go. Walked in, wasn't too busy, all the employees were dressed in their costumes, got my order taken, sat down, no biggie. When I finally get my food and start to chow down, I pulled a small black hair from my mouth, looked in the bag and to my surprise there was a few more! So I called over one of the young girls, showed her and she said she'd tell a manager. Mind you, I took about 4 bites. Anyways, she goes and talks to someone and comes back and says sorry. Ask if there's anything else I'd like after eating someone's hair and I said "No" (I lost my appetite). I was kinda shocked there was no sincerity and after growing the whole meal away, after a few bites. I was shocked they didn't do more. I've had one bad experience at InNOut and they were so quick to fix the issue at hand with me, and a manager even reached out to me personally and sent a gift card. I'm not saying that's what I expected but after spending 17.67 on a meal I threw away, I'd thought they'd be more empathetic. Not the outcome I thought. I even called and spoke to a manger on duty, Ciera/Sierra, Ciara, and told her about it cuz I was that bummed out. That was a week ago, she said she'd reach back out to me, yeah that hasn't happened. The lack of concern of unsatisfactory service blows me away considering the chain's values. I rarely eat fast food, just this and InNOut so I'm bummed about it considering my daughter and I love this place. Whose knows how many hairs I've eaten and didn't catch. Maybe because it was Halloween everyone would've rather been out doing something and that is why the service was crappy. The customer service is usually on point but this issue just got brushed off to the side. I've done my fair share of retail, making the customer happy doesn't have an off day. read more

Chick-fil-A - This was one of the hairs. I found two more after. Whose hungry after finding hair in their food? - Fast Food Near Me - Corona, California

Don't go into their drive-thru! Slowest chick-fil-a drive-thru ever! You have been warned. Waited 30 minutes and we ended up missing school's field trip. Not cool at all. read more

What's going on with this location? Every time I order drive thru I have to pull over to the front and wait for my order, it's ok if it happens once in a big while I get it but all the time, and today was worse I got home was going to enjoy my SAUSAGE egg and cheese muffin and they forgot the SAUSAGE. Very frustrating read more

Chick-fil-A - No sausage - Fast Food Near Me - Corona, California

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While Chick-fil-a continues to serve great food, this location's service needs an overhaul. For the umpteenth time the condiments (tortilla strips, pepitos, napkins, etc) were not put in my bag with the two salads I ordered thru carry out. You shouldn't have to examine the contents by digging thru the bag to see if your order is complete. This has happened several times before and I am finally posting it on Yelp. Also, while waiting for my order, i realized it was taking a lot longet that usual. I showed my recript to an employee and practically the whole team started searching or my order. I knew then something was wrong. They finally filled the order and brought it out to me with a half-hearted "sorry 'bout that". I asked what happenedd and the girl said they just lost my ordrr. Nice. When I got home i noticed the missing condiments. I called the number for the store and got a recording that someone will call me back. We'll see. read more

Came here faded af at 9:58 pm and was expecting to be served old cold food but was greeted with the complete opposite, I was handed amazing warm food, idk if it was the blunt or what but that food was so warm and tasty read more

If I could give my experience today 0 stars I would. This is my 2nd bad experience with Lauren at this location. My 2 egg white combo were room temperature which is not what I normally expect from here but today it's what I received. I walked into the store and asked nicely if my sandwiches can be remade. She said "no because they are going to come out the same way" I told her I get them all the time and they're normally hot. She tried to get me to have something else looking clearly irritated at me for not wanting to eat cold food. I had tell her I'm not going to order anything else I want 2 new egg whites. She made my order after all this trouble and when I asked her name and the name of the GM (Lucas) she started to be nice and sweet. If a girl named Lauren is handing your food, check your food, check everything because that chick doesn't like her job and doesn't really care what's in your bag read more

Great location right off the highway. Tons of easy parking, drive thru and nice kids play room. Open super early at 6.30, breakfast till 10.30 I had the new asian chicken salad with fried instead of grilled chicken and loved it! The honey sesame dressing is everything, though they have so many dips and sauces I love, being a huge condiment lover I get pretty excited here. The honey bbq, polynesian, are my favorite. Prices are a bit high or portions small, but the taste is always great, so is the quality for fast food.Great staff and I LOVE the lemonade, worth it for that alone! read more

Chick-fil-A - Fast Food Near Me - Corona, California

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I'm not the type to leave bad reviews like this but they really need to get the drive thru line under control. This is my 5th time getting in the "wrong side of the line" at this location and getting skipped by 5+ cars (I counted, not being dramatic). It's frustrating thinking which side should I chose and seeing someone that got here 20 minutes after me get past me in the line because I didn't choose the faster side. Service isn't the problem, organization is. Gave it 5 times but most likely will be stopping by the location 10 minutes out of the way to avoid this. read more

Make sure you check your order before you leave. Today went through the drive thru, lines move pretty fast.. I felt like there were 3 too many kids standing by the drive thru window chatting it up to be in the clock... the manager asked me to go around and wait in the mobile order spots while they make my order "fresh", waited around 5-6 minutes, not long. My food didn't feel that fresh when I tried it and when I got home, they forgot my large fries, ugh! I also wasn't not offered my receipt. read more

Fix your drive thru system in the morning. Why is it 20 minutes to get through to the window. Are you killing the chicken in the kitchen

slow slow slow....... Drive-thru at all hours of the day regardless of the size of the line is the slowest chic fila line ever. Even in the morning ordering a simple breakfast takes over 30 minutes. read more

Waited in line for my Mobil order just to get told that they had not started it and made me wait 15 minutes and then they don't give me my strawberry lemonade just regular lemonade read more

CFA just is not as good as they used to be. Upper management needs to get involved to make sure these kids running the place do a good job at EVERY location. We ordered 9 sandwiches with different variations...not one was marked. Sandwiches were luke warm at best more like room temperature...plus they were just thrown together...DISGUSTING LOOKIN G...went along with the taste. That will be the last time eating at cfa. I guess when you have lines like that...why bother putting out good food anymore read more

This place always has great service and the food is amazing for a fast food place. We love the chicken sandwich so simple yet so full of taste. If we are going for fast food Chick-fil-a is always on the top of our list. Just remember they are closed on Sundays. Enjoy, Don read more

Chick-fil-A - 400 plus people in line at 7:30 pm supporting Chick-fil-a. - Fast Food Near Me - Corona, California

I have been coming here for years, and I'm not sure why I haven't wrote a review. But, here it is. Everyone here is so friendly, and i would say they are very polite and courteous. The line can sometimes get long, but it goes by fast and your order comes out in less than 10 minutes if you're dining in. The drive thru goes by pretty fast also. For my go to order I typically choose between the spicy chicken sandwich or the grilled chicken sandwich with honey mustard sauce, and a side of lemonade. I love how crispy and spicy their chicken sandwich is. The grilled chicken is when I'm feeling like I want to healthy, and the chicken is still super delicious and juicy. read more

Chick-fil-A - Fast Food Near Me - Corona, California

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Any time I come here they always forget something simple like sauces or straws. They couldn't even include all the ingredients that come with a salad or give any forks. I've never had this problem with any other chick fil a other than this one, worst chick fil a I've ever been to. read more

Nice and friendly staff. The food is always fresh and delicious. It's always a good experience at this location.

Store closes at 10pm but they can't take orders after 9pm?!?!? As a loyal customer, this is unacceptable. They should advertise closing at 9pm instead. read more

Love this location. Friendliest staff, great managers, nothing short of top tier customer service. I'm super suuuuper weird about ice in my tea and 99% of the time they nail it (nobody's perfect, we're all human and that's totally okay). Thank you guys for always working hard read more

As always, order was perfect, staff is friendly and the place is clean. Enjoy chick-fil-a and all their locations.

This particular location deserves 5 stars and it's based on multiple visits in the last few months on all different days and times. For taste, friendliness, speed and accuracy. 1. Taste- can't really go wrong with chicken sandwich but trust me they have some of the biggest juiciest chicken breasts around. 2. Workers are constantly hustling and smiling. 3. When you pull into the parking lot and see the line of 40 cars wrapping around; you almost want to go elsewhere, but don't. I have not spent more than 15 minutes even when the line is out of the parking lot. It's actually been more like 11 minutes on average. 4. order has always been correct. We visit many ChickFilA restaurants and this one stands out. Spent over 25 minutes in a much shorter line in Rancho the other evening, and had a somewhat disappointing sandwich (didn't think that was possible but it's because the bar is set so high. Plus the location had run out of lettuce and tomatoes.) read more

This place used to be a lot better. Super slow drive thru for a pretty simple menu. Need some sense of urgency

All the other chick fil e's I know of have their playgrounds open. This place still has it closed so they can use it for storage. Drove my kids out here to eat and enjoy the playground but had to disappoint them. read more

Asked for a large fries... and got home and got this.. it's the size of a small fry. Why would I upgrade knowing I'd get this amount.

Awesome service, great tasting food. Nuggets are always so moist, tender, and flavorful. This is the only time I give my boys chicken nuggets. Knowing that the food is made from wholesome ingredients and not fillers is the main reason why I choose to come here vs. McDonald's. As much as I loved nuggets from MCDs growing up, I just can't bring myself to let my kids eat that knowing now how it's made and the ingredients in it. read more

One of our favorite locations to get a bite... Saturday 16 went through drive placed an order got to the pick up window and a very friendly face at the window, Jordan was very welcoming engaged in conversation made our day! Jordan deserves to be recognized for her great work with a promotion and pay increase. Thank you Jordan !! read more

What's the purpose of sending every single drive through car to the parking lot to wait for their food for an additional 10 minutes??? This place is slow, unorganized, and just disappointing. read more

Chick-fil-A - Drive through line waiting for their food in the parking lot. - Fast Food Near Me - Corona, California

It's Chick-fil-A!!!! Gotta love this place as always. Food is awesome. The staff is super friendly. The owner of this location actually delivered us our food. Great location with indoor and outdoor sitting. Indoor kids play area. We come out here pretty regularly. read more

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I was in the drive thru this morning for 32 minutes and there were less than 10 cars ahead of me when I got in line. This is consistently the slowest location I've EVER ordered food from. Mind you, I ordered via the app before I even arrived. Their customer service has also seriously declined and I'd rather drive further to the location on Cantu-Galleano than visit this one. read more

I love this place! I usually come over here once every weekend. My favorite thing to order here is the Chicken Nuggets. The employees are very friendly too. read more

Nice people. Drive thru should never take 45-50 minutes to get orders and every time we've came here it's taken them that long without fail. Unfortunately its the only chick fil a around the area. Definitely need to work on their service read more

So fucken annoyed with these people . They never fail to forget my dressings. How hard is it to drop a dressing in a fucken bag?! I lost count how many times I have to eat dry salad. Not rocket science read more

The customer service here is amazing. After a really long, rough day of rehearsals for a show I was in, I placed a mobile order about 30 minutes before they closed. When I got to the window, the employee noticed that I still had my stage makeup on and started a friendly conversation with me about the show. When she handed me my order, she gave me a brownie with a sweet note attached saying "Congratulations on the show :)". That little action made my entire week. She had no idea how much I needed to hear that. Its the little things at this location that make all the difference in the world. I never really had gone to this location, but after that interaction, I'm there almost every week. The smiles there light up my whole day and they have no idea how much a person is affected by their little interactions. Keep up the good work!! read more

Everytime I come here it's a good visit, no matter if they're busy or slow I always get my food in a decent time. I love their breakfast and usually get the burrito but today I tried the bowl version which was every better for less calories woo! All the staff there is very nice and helpful :) read more

Chick-fil-A - Fast Food Near Me - Corona, California

Love the friendly and polite staff, always so kind and helpful For the longest time I would drive by and look at that line and think there is no chicken that's worth that but I have to say after taking the time to go through it and realizing how quick and efficient they move I think they should run the country! I just saw a prior post from a few days ago and had to edit and add to my own @TONYG Wow you obviously are highly unintelligent based on your vocabulary, your mom must be so proud. I'm quite certain this Chick-fil-A had a very good reason for closing up early, did you for a second stop to think about this?Judging by your intellect or lack there of I'm guessing you never stop to consider anything other than your selfish needs or thoughts. My parents taught me to think before speaking and if it wasn't kind to keep it to myself...a lesson you too should have learned as speaking out the way you have is not admirable or even the slightest bit amusing, you simply embarrassed yourself and showed what an idiot you are! I frequent this establishment several times a week and can completely discredit your rant about the group of extremely polite and friendly individuals that work so hard to make sure you have a hot meal at your command, furthermore if you want 8 sauces, simply ask as I'm again more than certain they would be happy to accommodate your request. I hope you will grow into a decent human being at some point in your life and with any luck be embarrassed of your epic rant, if not then stay home and cook your own food....you don't deserve any kindness!! read more

I'm not sure where to begin.  It's hard to put into words the experience I have had at this Chic-fil-A restaurant, so I'll just explain in some detail what I experienced. Although eaten at this Chic-fil-A in the past, this was the second time I had Melanie. Her professional, friendly and courteous service was, "excellent". She knew the menu very well, and I never had to wait to have any of my requests filled. Her friendly and hospitable demeanor was a real pleasure. That made my dining experience truly "fantastic" for the second time this since last month. If I could give Melanie 10 stars I would. She deserves it. Please let her know that she does an excellent job. She's just a very nice, friendly person. I enjoyed having her respond to my request/s or be the cashier taking my order. Melanie "ROCKS"... read more

I thought they'd get my order right with door dash....yeah right. I asked for a spicy with no pickles..... I got a disgusting classic chicken sandwich with pepper jack cheese, that I could not eat, because I am lactose intolerant. Outrageous the third time in a row this chick fil a has ruined my order. The manager keeps leaving me messages to call back but I see absolutely no point. This specific restaurant does not run well. Will only be visiting eastvale location. read more

Chick-fil-A - The order - Fast Food Near Me - Corona, California

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Avoid this chick-fil-A trust me when I tell you it takes a really long time to get any food there. Was at drive thru at 6:45 left at 7:17 with no food because the van In front of me still had no food .. had to call them to ask him to move so I can leave ridiculous to wait that long.. I have been to other chick-fil-A and with bigger lines never have I waited this long and not got food.. I really hope they change the staff and management read more

I decided to order pickup during my lunch hour on Friday. The wait time was roughly 20 minutes as well. The lettuce and kale was fresh, but my nuggets look more like one huge chunk of chicken. They forgot to give me a straw and lemon in my ice tea which was a bit of a bummer. read more

Chick-fil-A - Lemon Kale Caesar Salad - Fast Food Near Me - Corona, California

I love this location! Service is consistently pleasant, quick, and orders are handled with care. Today, I had a large order during the peak lunch hour. Not only was the order prepared in record time, but Jason and Hannah were incredibly accommodating. With a smile, Jason carried the bags of food out directly to my car and Hannah followed quickly behind with the drinks. A little courtesy and kindness goes a long way...precisely the reason I'm a regular customer. read more