I checked in at this Norco Popeyes last week for the first time in the evening and had such a delightfully pleasant experience thanks to the highly effective Systems of the Restaurant! I was having a stressful day but the beautiful well lit dining room, high definition and easy to navigate self ordering Kiosks, and lighthearted elegant Piano Music made it so easy for me to relax and enjoy a deliciously fresh meal conversationally tangoing with my favorite Spidey Pianist Bestie :0) I was so thrilled to see on the Kiosks that Popeyes was enthusiastically promoting an irresistable $7 Value box meal that included two pieces of white or dark meat, two sides, a buttermilk Biscuit! I added on a Fountain Drink and was so excited to try their new Seasonal Signature Strawberry Lemonade :0) The Staff was wonderful in preparing the Signature Popeyes Recipe perfectly to be crisp and juicy with a tantalizing Aroma to set the mood! I loved my Cajun Mashed potatoes, fresh coleslaw, and soft Biscuit to wrap up my dinner elegantly with a sexy rainbow of fabulously satisfying flavors :0) Thank you to the Norco Team for being incredible Hosts and maintaining such a clean and tidy space for us Popeyes Fanatics to enjoy our favorite Brand Recipes in such an elegantly charming Ambiance! read more

Here's a concise, honest review you can post (edit name/date/details as needed): I was really disappointed with my visit. The restaurant was out of mac and cheese, which was a big letdown -- and our order took a long time to arrive. There didn't seem to be a manager on duty or anyone leading the team; the staff looked confused and uncoordinated. Service felt disorganized and slower than expected. I hope management addresses staffing and communication so this doesn't keep happening. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Norco, California

30 minutes for 3 piece chicken. I'm not ordering 20 pieces. Told me to wait at the parking. Had to go to the drive thru the 2nd time.

They take forever for no damn reason. The drive through is insanity. As if there's only 1 person working the whole store. Had me in the driveway for a whole ass 20 minutes for a door dash order!!!! read more

The cashier Z has got to be one of my favorite reasons for coming here, he is so humble and genuinely good at his job, takes the time to make sure everything is on point and that your 1000% satisfied, tbh everyone that works here is super good peoples, I have a great experience everytime i come here, the food is always hot and fresh. read more

Went to Popeyes with my cousin after shopping and honestly it was one of the better fast food meals I've had lately. The chicken was crispy, juicy, and actually tasted fresh, and the biscuits were warm when we got them. The staff seemed a little overwhelmed because it was busy, but they were still friendly. The wait was longer than I wanted, which is why I'm giving it 4 stars instead of 5. Overall, really good food and definitely worth the stop when I'm craving fried chicken. read more

The service was pretty good. Albeit standard, it is straight to the point. Went via drive thru. Although they do have tables and chairs, this place is basically drive thru..... Ordered and used a survey receipt. Not bad considering i get a free 2 pcs and biscuit with a purchase of a large drink so 4 dollars for them all. Although i had to wait for a couple minutes since they were cooking a fresh batch, i think it was worth it since the food came out hot. Ambiance wise, as I mentioned, best to just go drive thru. read more

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Absolutely abhorrent customer service. Specifically the larger man working Friday, April 10th at 2pm. We are typically very understanding people with customer service, it's a difficult job. However, the complete lack of respect for someone who is actively showing you patience was appalling even for a Popeyes. Waited for over 30 minutes while this rotund individual continuously made eye contact without addressing us. Finally, after having to yell for any sort of assistance, they tell us they don't have one of our items. Okay, sure, can we have a different item? Nope! They flatly refused with zero offer for an alternative. Workers should be prioritizing those offering them grace, not grossly taking advantage of the patience they're being given. read more

I've been coming to this location and been placing orders via the app and the food would usually be ready by the time I get there. This morning though, I did just that, except the Hispanic older lady behind the counter was just... rude! I placed orders online and it seemed like she wasn't too happy about that. When i asked for extra sauce to one of the staff, she had to ask the older lady and then told her to go ahead and charge her for it. So the younger lady told me it would be $0.75 for an extra sauce. That would be a first, to be charged extra for a sauce at Popeyes!!! read more

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The last two times I have been here. The macaroni and cheese has been disgusting.! normally you have shredded cheese that is cooked on top of it! The last two times no shredded cheese.. and tonight it was so runny. And once again, no shredded cheese... but it was literally like cheesy liquid. It was disgusting. Super disappointed.. read more

The service was really good and the chicken was well cooked too!! The server who helped me out was super nice and patient with me.

This place has so many issues. Long lines. Quality of some of the food items, availability of food items. Today my complaint is the Mac n cheese. I ordered a large and HALF the container was pure melted cheese. Whoever made this Mac n cheese or even better placed all this cheese into the container was wrong! This was not edible at all! read more

Popeyes Louisiana Kitchen - Globs of cheese in Mac n cheese - Fast Food Near Me - Norco, California

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Dang, guess they didn't pay their AC bill. It's hot (temperature) inside, cooler outside Food ok read more

If I could give 0 stars I would!!! Went threw the drive thru 4/29 at 12:44 pm (hopefully someone professional from the store will see this!) Came home order was wrong. Called the store asked for the manager, and he basically said it was my fault, im in disbelief! Your a manager? He wouldn't give me his name , he was so rude and condescending ive never been treated by an employee in such matter! Popeyes you need to figure this out! Your customers is what makes you money! And to treat your customers this way? Unbelievable!! I called the corporate phone number waiting to hear! That guy should be fired! I wish I had his name!! Hopefully the date and time will allow corporate to see who it was! read more

Drove way to Norco from Ontario to order food. Paid $40 dollars made it home and the order all wrong. Now it's a must to check the order before leaving the restaurant. Ordered breast and wing combo and got 2 thighs and missing the extra biscuit I paid for read more

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Where do I start???! On my way to this Popeyes location, I made a phone call to Popeyes to try an place a pickup order. I was denied by Megan and was told that I had to download the app. Understandable. Well by the time the app finished downloading, I was already walking in to the restaurant. Not busy since I was the only person in line, I placed my order and filled my drink cup. As I searched the restaurant for a seat I had troubles finding a clean table to sit at. All unoccupied tables and surroundings were completely filthy. I just need to stop before I blow up. read more

Popeyes Louisiana Kitchen - Inside of Popeyes. A picture which shows guests waiting for food. A smokey room and dirty floors and tables. - Fast Food Near Me - Norco, California

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Great service thanks my guy at the drive thru at 9pm. Excellent customer service. Food was on point

For $12 meal combo, I got a wing that looks like a Qual wing dried to the bone and a breast that feels like a hockey puck! No wonder people still go to KFC! I would never eat Popeyes again!!!!!!!! Fuck this place! read more

Popeyes Louisiana Kitchen - This is what I got when I ordered a 2pc combo from this place. - Fast Food Near Me - Norco, California

Worker at the window certainly didn't wanna be there. She just stared at me when I pulled up anyway got my order. She did say thank you got home and ate it. Chicken super dry. I've never eaten here before and I probably won't go back. I've never had dryer chicken in my life. so disappointed. read more

Go ahead and drive past this place and go to Canes. All my food was old and cold. They did not have any original recipe strips however they substituted it for chicken nuggets that have been sitting there. Only item that was warm was the biscuits. read more

Food is good and the place is clean. Food is good but the portions are small. Regular sides cam half full even after being charged and extra 50 cents for Mac and cheese. Then out of 5 prices we only got really 3 prices of edible chicken. 2 were drumette and those were barely edible. Not what we expected for 2 and it left us hungry for more. read more

This location has really made some nice improvements. Inside of restaurant is clean with no trash on floors. They have several young men working there that are very professional, respectful and provide exceptional customer service. Will definitely start returning to this location again. read more

Went to the drive thru and it took forever to take my order at the box and then was told to park at the front and someone would take out my food in 5 mins. After 15 minutes of waiting I decided to go in myself, where my order was sitting there. Absolutely crazy that if I sat there in my car I would've been waiting for so much longer. Horrible attitude and service read more

Came back and the food was very good again. Crew was helpful and uplifting, even though I didn't want to use those stupid kiosks since they're taking people's jobs. 5 stars read more

BUGS IN MY DRINK. hey Popeyes maybe make sure when you give a drink there's no BUGS in them. I'll be reporting you to the health department and never coming here again. You'll hear from me shortly. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Norco, California

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Popeye's is fine, but this review is for Zachary, who was just a delight. Super pleasant guy and made me glad I decided to get Popeye's on my drive. Definitely deserves a raise/promotion! read more

Truly false advertisement! That cool sweet southern lady with the welcoming smile as she speaks about the quality and flavoring of their chicken ... Definitely not how the staff is when you come in to the store. They truly do not want to be there and whatever frustrations they are feeling fills up the atmosphere. Thie chicken itself is EXTRA crunchy but has been very bland. Their biscuits are truly heavy and hard even when they are hot. The beans and rice as well as the Mac n cheese are yummy, but check your containers before leaving. We got home and it was only 2/3 full. The reason they even got 2 stars is because the young lady at the register smiled and apologized for the rudeness of her team. read more

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POOR MANAGEMENT AT THIS LOCATION! I don't know what's happening at this Norco location but years ago you had a lady here named Crystal and it was amazing! Last night in the drive thru we were greeted and told to wait and no one ever came back on to help us. We had a mobile pick up order so I moved up and saw two other cars and decided to back up again to the speaker. He greeted us again and left us hanging. I moved back up and the one truck ahead of us was there for 20 minutes! What in the heck is going on here? Our order was hot but just mediocre in general! It's absolutely your customer service that's the issue here! Unbelievable! read more

If I could give this negative stars I would the manager was so rude. She had such an attitude and had to oversee her overall horrible team performance. Chicken was dry and chewy. Skin was just slipping off the chicken. Management needs to change seriously . read more

Wanted to make sure if i like this place. After eating the chicken, i wont be back. Chicken has no taste, very bland.

Sometimes it can be pretty slow at getting your food but the spicy chicken sandwich is pretty fire. The chicken is so juicy and crispy and has great seasoning to it. The sauce they use has a good kick to it which I love. I also love their two piece thighs and breast deal they have going on. I haven't had a bad experience here yet and I hope it stays that way. read more

This Popeyes 8/18 10:00 ur employees SUCKS and need to be fired if they don't like there job they legit have one job ... and never fucken complete it ... ALWAYS MISSING FOOD FROM DOORDASH ORDER COLD ASS SANDWICH I JUST got my fries were half filled my dipping sauces (2) I payed 1.00 for was not in the bag .... Like why the hell cant u guys ever just complete ur job like a normal dam fast food company this happens all the time. read more

We always come to this Popeyes location because of the employees and all the staff is the best here. The food is always fresh and hot. Absolutely every single time we get the best customer service and I am talking better than any other Popeyes location and any other fast food by far. Does not matter how busy they are they keep it together and are friendly. I really can't speak highly enough about everyone that works there. Even my sister goes there and noticed it also. Please keep up the excellent work and thank you for always being so efficient and having excellent customer service. read more

I had never had a bad item at Popeyes until yesterday, July 7th. I got a chicken sandwich meal, and a chicken fingers meal. Well the fingers were barely lukewarm and looked like it was days old, broke one in half and barely got any chicken. The biscuit was hard all the way around and could only eat a piece off the middle. Everything else was fine. But the chicken strips are beyond edible. read more

God awful service. 10 minutes before they took our order after telling us to hold up for a bit. 20 minutes to get our food. Nobody in line. Missing several items. Had to wait again to get it corrected. That kfc across the street started looking really good. read more

Super dry like it's been sitting there all day long. Forgot the sauce for the 3rd time, so we will not be coming back.

This is a spicy chicken sandwich with bacon and cheese. With the cheese wrapper still on it 12/7/23 .... This is crazy... not sure why people apply to jobs they KNOW they'll hate or not have any integrity doing the job... I'm sure the workers wouldn't want to order THEIR food and the cooks mishandles their food. This is insane. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Norco, California

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Just want to say, people are always very nice and serve you hear excellent service the very generous and the food is served hot and delicious. Once my food was cold I brought it to the manager and he gave me double the food back and apologize that people at this restaurant is amazing. I plan to come back here as much as possible. read more

Popeyes Louisiana Kitchen - I love the food here. It's amazing authentic Louisiana spicy fried chicken. - Fast Food Near Me - Norco, California

I ordered apple pies, didn't receive them and they didn't give me a receipt. Disappointed I paid for something I didn't get after we had a whole discussion about the pies. read more

Service is horrendous. I tried to utilize the kiosk and it said order couldn't be processed. Sucks, but technol, it happens. Went to the counter and was behind a gentleman who was ordering with a manager. As soon as his transaction was done manager walked away. After patiently waiting I finally told an employee about the issue with the kiosk and his response was they were busy. I waited for a few more mins, made it obvious to the manager I was waiting and she still didn't take my order!!! I noticed this place has very bad ratings. Hopefully someone from corporate at some point looks at the public's reviews and replace the incompetent leadership at this store. read more