It was two days before Christmas and DuPont Highway was hopping, and as we were finishing our shopping, we decided to pop in for some lunch. I wanted to try something different than my usual order of their famous chicken sandwich, and chose the Grilled chicken club sandwich with cheese and bacon. Of course I also had to have the fries and awesome lemonade. As usual, I was not disappointed but pleasantly surprised at how good the grilled chicken tasted. I have a new favorite now! read more

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Terrible place to eat. Employees are rude, food is always missing or wrong, and there are always homeless people loitering and making a mess in parking lot. Management needs to be fired and someone needs to step up and get this place running to peak efficiency. read more

A well deserved 1 star eatery as I gave these guys 3 times and all 3 times they got the order wrong and to even get customer service is impossible The management is rude about there store and service thinking there perfect absolutely threw the package at us to correct there wrong order and to top it off corporate says if that's how they wanna run it it's not there problem just to show how a so called Christian based place we'll screw you and kind of attitude never will eat here Hope someone's sue you folks with that type of business there many other places to eat besides chic fila read more

Drive thru was extremely daunting, but the double lanes + the good service made it all worth while. Our order was correct & everything was delicious. So wish I would've tried the cheese sauce!!! read more

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Service was great, service was great and pleasantly surprised as to how clean the restroom was.

Please check to ensure you have the food you ordered before leaving the drive-thru line. This location is notorious for messing up your order. We didn't heed our own advice and found upon returning home that we were missing two sandwiches and two fries. Of all of the Chick-fil-a locations I have visited over the last 25 years, this location is the worst by far. read more

The place is always clean, the workers are nice, the food is good! I mean what else can you ask for????? This is my favorite hangout spot and it's wayyyyyyyyy better than the Camden CFA! 10/10 recommend! read more

The worst Chick Fil La ever.. The line moves very slow. Employees are always confused. I've ordered 3 times from here & every time the food was a disappointment. Every order the fries were cold. Chicken was burnt & the last time I went the chicken tasted very bloody... It was distasteful. If you want an enjoyable meal think twice before coming to this exact location. read more

Worst service ever. We let them know they forgot our cheese and they brought the sandwich back and said they didn't charge us for Cheese when they clearly did. It was on the box and receipt. When they added the cheese they literally threw a cold a cold peace of cheese on a hot sandwich. We upsized our fry to large and they gave us a large box that was no where near full. read more

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It was my first chick-fil-a! yay! Great great great service! Attentive and polite with delicously fresh food. I wish there was one in NY! read more

Yeeeee-haw! Yet another excellent outpost of Good 'Ol Christian Chicken! From what I remember this stop happened during our run to VA Beach as the rest of the crew insisted upon stopping at the first thing that we found. Lo and behold that was going to get used against them for another CFA stop to curb my fetish for their plump and juicy meat along with their Stepfordish service that should be the envy of the industry. All was great with two exceptions: 1. If I remember correctly the place was mobbed and parking was a challenge. 2. The only seats available were these high top tables that they had wedged against a set of windows down the corridor that leads to the back door & the bathrooms. Quite tight with people passing by and a bit on the odiferous side but hey, it beat standing. Overall this CFA does the chain proud. read more

GOT MY FUCKING ORDER wrong I ordered a 8 pi nugget as a meal and i only got the fries and the drink by the time I got back they were already closed ughhhh like wtf the main thing i ordered for was the nuggets ughhhhh.... read more

Make sure you get there 30min before 10:30am if you want breakfast. I waited in line for 30min to be told it's 10:37am now and there is no more breakfast. Plus I was then stuck in line for 10min waiting to get out. Not fun! Haha. read more

I would like to start off by saying, the food and the service was expectional but I have one concern why does this location does not extend a discount for the military and it's veterans. Every other location I have eaten at in Delaware extends this courtesy, but this location does not. I am very disappointed. I would like a reply if possible. read more

Very good food always neat never mess up my order also very friendly and love there system of ordering food because there busy

I worked and ate here and the overall experience for both was phenomenal! The food is made to perfection, temperature of the food is checked throughout the day there are nothing but fresh products being served out of this location hands down! read more

Food is always hot and some of the friendliest staff from any fast food joint I've seen. Wait times are not bad, even with how crowded it can get. read more

Nice people work here. Very clean, great food, great atmosphere. Plenty of parking. Great location. Plenty of menu choices. Reasonably priced. Free refills. Pleasant experience altogether. The grilled chicken nuggets are so good! And the fruit salad is fresh and delicious. The wraps are perfect with the choice of any salad dressing to add to the flavor. I love the menu. read more

I get food at this location multiple times a month, and every single time without fail there has been something missing from the bag- missing sandwich, missing sauces, no straws/dressings, etc. Employees seem not to care. Complained to an employee and she brushed me off, assured us that everything would be in the bag- it was not. Disappointing. Save your time and money and just drive to another cfa. read more

Got breakfast this morning with my daughter. She ordered a frozen lemonade with her meal which was an extra $2.06 which ok I understand. But my daughter didn't care for, so I asked for a fountain drink and they gave me a medium drink. For paying an extra $2.06 it was too much to give a large? Very disappointed. Plus the food wasn't really hot and the coffee lid was loose that it drink all over my yellow shirt!! read more

We LOVE Chick Fil A, but this has to be the WORST set up/system. We came around 2:00 pm on a Saturday and the wait in the drive through took us over 25 minutes!!!! (Really, no joke. Timed). Now, once we waited through the line and watched the people in the car in front of us act stupidly, the young guy who took our order was very pleasant and efficient. Our food was received hot and delicious, but trust me ... We will NOT be back through this drive/thru any time soon. :-( read more

i had a amazing experience here they made sure we got exactly what we needed and gave us free samples

Amazing customer service whether dining in for one or catering for 20. Always courteous and helpful!!!

Love Chic Fil A I don't think I've ever been to a bad one. They always seem to have the best staff friendly and well trained. The service is quick. The chicken is good. The sweet tea and lemonade is the bomb. The breakfast is the best bomb. Mmm I love biscuits and chicken and honey. I also love that they have a fresh fruit cup for a side and the fruit is actually like fresh and not all old and mushy. It was great for the road when we were traveling and I was so tired of eating fast food on the go I was so thankful to have the fruit cup as a healthy choice really made my night. read more

Great customer service- had a party of 16 people and they brought our food out perfectly. Really courteous and polite also. Made our pit stop dining experience enjoyable :) read more

Stopped here while driving back to NY from Maryland. I've been meaning to try Chick-fil-A for a while & I'm glad I finally did! I had a breaded chicken sandwich & it was delicious. It was busy but the line moved quick & the staff were real nice & just about everyone working had a smile on their face. Liked that they brought the food to the table quickly. The location was clean & there was a decent sized parking lot. read more

The "manager" here his name is Austin. He hung up on me when I had a issue with my order.. called back and he rushed me off the phone again said there's nothing he can do. Never will be back. Poor management read more

The only fast food place I truly love. They have good quality food. This location has the friendliest staff of any location I have been to, which is saying a lot since this company as a whole had some of the best staff you can find. read more

I wake up early in the morning to grab my breakfast on a Saturday. There is good reason, ChickFA makes my favorite sandwich.

This place is immaculately clean. We live nearby and have never been there without a table wiped. The staff is ridiculously polite and friendly. The play area is smaller than some restaurants, but always clean. Food is just as good as all restaurants. read more

Came in for a cup of coffee and now waiting 21 minutes for a cup of coffee. I like the coffee but why offer it if ordering it,is going to be a problem. I'm leaving right now without the coffee I paid for because I keep asking employees for my coffee and no one is getting it. read more

Apparently at this CFA location, the employees have difficulty counting. A 6-count kids nugget meal contained only 4 pieces and a 12-count nugget entree contained only 11. read more

My favorite fast food place! I actually like the one in Camden a little better, but this one is closer to my house so I go here more often. The best thing about chic-fil-a other than their food is their awesome service! Hard to come by in today's fast food world. read more

I hate to leave chick fil a with such a sad review. But this location does not get it right. First thing I placed a mobile order, went in to get it and no one acknowledged me standing at the pick up counter for about 3 minuets. I saw my order there waiting for me but I had to get the attention of an employee just to say "I'm here to pick up that order." They hand me the order and contribute to go about their business. Not sure why I had to get their attention since the place wasn't that busy but moving on. I ordered a special made salad as I always do when I get a salad from chick fil a. I get the southwest with plain grilled chicken, as the spicy grilled chicken is a bit to spicy for my taste buds. I order it the same at every location. It's never been made wrong, until I went to this Dover location. They said the screen makes it hard to determine spicy grilled over plain grilled chicken. Weird because like I said, never happens at other locations I visit. I left a review on their website. And the manager did reach out to me to try and fix it. I was able to order a new salad and drink on them in their efforts to make things right. I ordered the salad my typical way and asked for bottled water. They did get the salad correct but once I got back to work to eat it, I noticed my water wasn't in the bag. I didn't even have the energy to submit another complaint. All I can say is double check all your orders and be on the look out for freshness if you go there. Things aren't always prepared to normal chick fil a standards. Fries can be burnt, or chicken biscuits can be dry and hard. If you want a better experience of chick fil a dining. Take the drive to the Camden, DE location. Food is made to perfection practically every time. Taste Better too in my opinion. read more

Amazing service! I loved this Chick-Fil-A for years before I started working here. The employees are always nice and courteous, and often my meals are handed to me even before the cashier finishes giving me my drinks! Great service and very fast. read more

Overall I had a good experience... I always love CFA! 4/5 because staff was a tad less friendly than most other CFA's I've visited and the food was a little slow. Would still recommend! read more

Very courteous, helpful staff. Very clean! My grandkids love this place and we have been to quite few different locations.. The menu has a wide variety that my grandsons, who have food allergies, can actually eat a meal here. We go there often and they love the play room! read more

Just stopped in with my wife and granddaughter to get a quick meal and allow her to play on the jungle gym. Great service. The manager/owner was "hands on" and waited on us as if we were in a five star restaurant. Would come here again for the great food and excellent, friendly service. The manager/owner's name is Mary Johnson. read more

Fast service despite the long line of cars. The greeting normally ends with a "my pleasure" but I didn't get that from the person taking my order. I did receive it from the cashier. Great food and speedy service. read more

Food was okay but I already had way better from other Chick-Fil-A restaurants, and the service at this Chick-Fil-A (Dover) drive thru window was the most worst of my experiences of going to any drive-thru at many fast food restaurants. I am profoundly deaf and I went to the drive-thru window to order my food (I have go to the window so I could give my order on paper because I couldn't use my voice to take my order at drive-thru speaker.) The first thing when I got to the window and handed my order, the male worker told me I couldn't doing this because I am deaf and was asked to come inside instead of drive-thru. I was furious and appalled by what he just told me. Other worker saw what happened about my situation, then she took over my order and gave my meal. Then I decided to walk into the resturant after took my meal from drive-thru window and I asked for manager and the manager only could do is give me few cards of free meals. Do you think few cards of free meals will solve this? NO WAY! I WILL NEVER EVER GO BACK THERE! read more