Cancel

    Open app

    Search

    Chick-fil-A

    3.5 (99 reviews)
    Closed 6:00 am - 10:00 pm
    Updated 2 months ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Outdoor seating
    Good for groups

    You might also consider

    Recommended Reviews - Chick-fil-A

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    As I stir my salad I found a hair in the bottom

    I'm so grossed out luckily I found it first before I ate . I was stirring my salad and found the hair under neath the kale

    April V.

    Five Star service every single time. No matter how long the line is, the way these workers are trained to work, you will be out of the line, fully served in a minute. I am just in awe with this establishment, they get it right every time. That Cobb Salad is the nicest salad on the market, I order it most times for lunch. Great job guys.

    Black color lettuce, spent about $35.00 at this place just ridiculous service now. Usually long wait anyway. Other ordered items were missing. Horrible experience

    Spicy Southwest Salad No beans no corn
    Card M.

    The Chick-fil-A on Preston and Gary burns is a great CFA to stop by. They are similar to most Chick-fil-A which is a compliment. This one in particular has great customer service with quality food. The atmosphere is very calm and welcoming. There is a play area for the kids while you eat with friends. The drive-thru moves very quickly with a team outside to process your order. The only thing I will say is those fries don't get filled up enough for me! Overall a great Chick-fil-A!

    Chick-fil-A Chicken Sandwich

    Took less than 5min through the drive through! Hot fries, PERFECT sandwich, extra napkins, and smile at the window! Great vibes all around, glad this one is on my way home!

    John J.

    Well, I'm not sure how you really review a fast food restaurant but Yelp won't leave me alone about it so here we go!! I almost always order via the mobile app so i get reward points and status as a Red member because being special and elite is very important to me. The rewards are great and i have gotten enough points to redeem a free item almost every trip now. Since most Chic Fil A drive through a are usually super busy i like to do the curb side pickup on the app and saves a lot of time!! The orders have been brought out and never had an error either!! The best part it is "Their (my) Pleasure" to bring my food to me!! Always a win here.

    1/20/21- Wednesday
    Joseph L.

    1/20/2021- Wednesday@ 0947 Great customer service!!!! Always professional!!! Place is very clean :-)

    Cindy T.

    #ThankYou. Chick-fil-A Preston Road and Gary Burns. You guys are #TopNotch and the best #ChickfilA in the area! I come to your location just about every morning for #breakfast. Everyone is so nice, professional and friendly! No matter how long your drive thru lines get, you know how to serve them quickly and get them on their way! Thank you all for what you do! #BreakfastTeam #CFA #frisco #friscotx

    Asked for a pimento spicy chicken sandwich with cheese and bacon, and this is how it came ... with the cheese and bacon on the side in a separate bowl. I've never seen y'all do this when I order it like this normally. Kind of a let down because if I have to dress my sandwich I might as well have been the one to make the sandwich on the line myself. Just kind of disappointing. I also called and asked to speak to the manager bc it's a $20 meal when ordering a bowl of soup and Madison brushed it off and informed me she will let the kitchen know..... Chick-Fil-A is one of the best fast food restaurants and I believe that under the correct management it can be!

    Front
    Yasmina G.

    This Chick-fil-A is one of the biggest Chick-fil-As I've seen. They have a park for the little kids and they have amazing service. I ordered a club sandwich and it was delicious as always!

    Sarah L.

    We came in tonight for dinner and had an awesome experience! Everyone who works at this location is super nice. Our cashier Kamilah (I think that was her name) was super nice and even complemented my shoes. Food came out fast and was warm and delicious. The dining room was super clean and they were staying on top of it. We tried the new Cloudberry Sunjoy, just without the tea and it was AWESOME. Overall we will definitely be back at this location. Everything about it is great.

    I have asked for spicy chicken sandwich. and they have put bacon in it. I will never ever order again. i dont know what all u add. it's really bad to eat here.

    Glad I ordered the large fries to share.

    See all

    Photo of Luis M.
    3
    121
    117

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gigi W.
    163
    63
    10

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    5 years ago

    Helpful 2
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Alan B.
    1
    113
    36

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    This restaurant had very friendly staff and the food was great; no complaints. I will continue to order Chick-fil-A from this location.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tito K.
    57
    514
    857

    2 years ago

    Business owner information

    Photo of Chick fil A

    Chick fil A

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joseph L.
    27
    703
    10208

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sarah L.
    0
    71
    153

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Corey L.
    570
    179
    703

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Chip S.
    291
    286
    874

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Chick fil A

    Chick fil A

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jo P.
    0
    63
    1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Cheryl was very helpful help me open the doors and brought my tray great customer service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Julie D.
    158
    325
    124

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    If you want to go to a clean, we'll managed Chick-fil-A, this location would be it. They are very well organized.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Ian was an absolute gem of a worker. Brought a smile to my face with his kindness. The gold standard of Chick-fil-A

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    But the spicy chicken should be spicier also the honey should be more apparent on the honey pepper pimento sandwich.

    $6.86 Spicy Chicken Sandwich

    Read more highlights

    You might also consider

    Didi’s Downtown

    Didi’s Downtown

    4.4
    (485 reviews)
    0.9 mi
    $$

    Wow this place was a total sleeper. Every dish completely blew me away! Decided to try someplace…read morenew yesterday and saw this little downtown Frisco spot. Going in there was live music and prompt wait staff. Our waitress had a great attentiveness, and passed my water refill test with flying colors. Felt like a hole in the wall joint, and I can honestly say I was a bit skeptical when I saw the expansive menu that seemed to have everything. Boy was I in for a treat. We were hungry so we ended up ordering quite a bit, and every bite was excellent. Rarely does a place standout with ever dish. + Mahi ceviche was fresh and excellent + Cobb salad with chicken had a perfect amount of blue cheese and dressing + Redfish and grits blew my mind. Is was SPICY which I loved. Honestly I'll be dreaming about that one... + Salmon and orzo was fantastic as well. Perfect crispy outside but tender flakey inside. + Kids Mac and cheese was even fancy and great I will note that prices are a bit high but you get large portions, and frankly the quality was exquisite. Least to say, we'll be back!

    I am so sick and tired of restaurants getting hyper-commercial frozen garbage and pretending like…read morethey're actually cooking something. 90% of the places around here are just using taking boxes of frozen whatever and passing it off like their actually cooking food. Hadn't been to Didi's in quite a while and was craving a burger. I had had enough of nearly everything within a 3 mile radius and remembered that Didi's used to have good food. Holy, the burger was Exactly what I was looking for. Not some box of patties, but actually a hamburger made like an actual restaurant should make. Made there in the kitchen with a blend of meats (I asked the waitress after I finished). And I can't STAND all the garbage fries served as nothing but cheap calorie fillers so I tried the elote (corn). Ordered the elote corn here and omg, I literally could not have cooked it better myself. And I've tried to nail a taste like this. I'm sure this sounds contrived. But i have no dog in this hunt, just noting that this is how a restaurant is supposed to deliver and it did. Very refreshing, will be back next week.

    Photos
    Dining nook
    Dining nook
    Didi’s Downtown
    Bar area

    See all

    Bar area

    Chick-fil-A - hotdogs - Updated August 2026

    Loading...
    Loading...
    Loading...