Order was fulfilled. Didn't need pliers to open sauces. Decorations weren't ghastly. Most chairs had backs. Gave me 12 nuggies. Fries weren't cold. And gave me avocado ranch when I asked. read more

Chick-fil-A - Very good - Fast Food Near Me - Gallatin, Tennessee

The drive through worker Andrea was SO rude, we said thank you multiple times and she didn't say anything. After we paid she didn't tell us if we were good to pull forward she just walked away, leaned on a pole, stared at us and didn't say a word, bad attitude over all. I understand everyone has bad days but this was the second time we've gotten food from here and had her help and it was lifeless and each time. read more

How can you not like fried chicken?!!! In my opinion, Chic Fil A has impeccable customer service way beyond many fast food and other dine in restaurants. This store is fast and friendly and one of the best. My food is always hot and fresh. Thanks! read more

Fast service and hospitality is always amazing here. I appreciate the team's enthusiasm and it always makes my visit special. The renovation was completed a few months ago, and the inside looks beautiful and very inviting. The play area was removed which enabled more seating, so that's definitely a plus. The renovation also includes a second drive-thru lane, so now the line moves twice as fast. Thumbs up on the new changes! read more

See all

Amazing experience! Food tasted great and was made really fast! The employees were quite attentive and helped when needed. The whole restaurant was clean and very nice. 5 stars. read more

Learn from my experience, folks. Don't use Chick-fil-A rewards on a DoorDash order!...or always grab extra sauces and salad dressings when you're there in person to keep a stockpile for when you don't receive your full order. If you place a mobile order for delivery through the Chick-fil-A app and use your rewards, if free items are missing, the rewards will not be reimbursed or re-delivered by Chick-fil-A or DoorDash. Why would salad dressing when ordered with a salad not be considered as part of the meal? My typical experience with Chick-fil-A is mostly good. That may be because I have always picked up my own meals. Today, I paid the convenience fee for delivery so my team and I could continue our meeting. After my "sorry for your luck but there's nothing we can do" experience today, I will not be using or paying extra for that service again. (Also, it wasn't just free items that were missing. We received a partial refund for other missing items.) Guess it's just dry salads for us today. read more

Once again, the staff of this delicious restaurant has failed to fulfill a order. I ordered on the app and ended missing 2 entire sandwiches. I didn't realize this until I got home to the house full of kids that were waiting for their food. Dear star of chick-fil-a, it's okay to double check orders or wait until the person has checked their food. read more

Chick-fil-A - They gave me 10 nuggets instead of 12. - Fast Food Near Me - Gallatin, Tennessee

See all

4 times in a row.... 4! They have gotten our order wrong 4 times in a row. It's become a running joke that we want to go back every day to see how long it takes them to get our order right. Service has definitely gone down hill. read more

They are always very clene,and the help is always nice and helpful, we always enjoy going there, and the food is great

Always clean and the staff is friendly. Food is freshly prepared. Ours is closed for remodeling and we'll be glad when it opens again!

Great customer service. Clean and quick! Excellent waffle fries I can't comment on the chicken as I do not eat chicken.

Since the redecorating which is ghastly, the place has lost its warmth.Big soup kitchen type table with seats without backs! Fried waffle chips were cold. Ketchup & sauce packets you need a pair of pliers to open. The cellulose milkshake was just that - cellulose! Chicken sandwich okay but without sauce rather dry! I'd recommend Captain D's over this place any day! Even McDonald's tastes better & has outstanding French fries. We shall not be back nor should you! read more

The food I received was mildly warm and the "Large" fry was more of a small fry in a large container.... didn't complainant restaurant due to regulations of coming inside. I am thoroughly not impressed with the Chick-fil-A location. read more

Chick-fil-A - "Large" fry Chick-fil-A- Sandwich Meal - Fast Food Near Me - Gallatin, Tennessee

Whats not to love at Chic Filet. New drive-thru makes it faster. This place is always crowded because it is delicious food.

Always friendly and absolutely the best chicken sandwich I have ever had. If you haven't had the ice cream, you need to try it! I love the changes they have made to speed up the drive-thru process. read more

Chick-Fil-A is always amazing and their food is always consistently delicious. However this location has been inconsistent with their portions. Multiple times in a row through the drive thru my portions have not been consistent on food. I've sent messages and contacted the location but they have not seemed to provide positive feedback. Sorry Chick-Fil-A! read more

I've been eating here for years they have great foods and amazing people. I'm very satisfied with the drive through service on lunch hour they're super fast and at the window there're always a smile waiting for you. I give a thumb up for whoever manage this place and the people who work here. read more

Chick-fil-A is a fast growing company for a reason, and this location is no different. The food is excellent, the restaurants are modern, comfortable and clean, and the staff are pleasant and polite. Good coffee, too! read more

Great food, great service most of the time. It depends on who is at the drive thru cause sometimes they mess up my order. I get the same thing everytime and it's annoying when I know how much it costs and they tell me a different price. read more

These guys always push to keep customers happy for sure!

Consistent, consistent and consistent!!! No matter what state chick fil a is in, it will be the exact same food. Only complaint was-the design of the drive through. The tail end of the line blocks the exit of the drive though. Funny this is also true in a new location in Los Angeles. read more

Very friendly staff most of the time. The place is always clean. I just think their food is average. I'd much rather get a home style chicken sandwich and/or a frosty from Wendy's. I usually go through the drive through because there is a play area that gets a tad noisy, especially in the evenings. read more

All of my experiences here have been good! The workers are very polite (as with all ChickFilA locations). I will keep bringing my business here. read more

By far the nicest place in gallatin very respectful and clean most chick-fil-a are constantly packed,because there food is so good, but the line picks up so quickly you in and out in ten minutes or less read more

Fast friendly and they always get your order right! What a concept huh? I wish more places were like them!

Always reliable. Tip: try the ice cream cone. Excellent. Like homemade.

Typical Chick-Fil-A. Food is good for the most part, but beware of the cold Waffle fries! (Nasty!) Staff is always friendly, WIFI available.

One of the best chick flats I have ever been to I recommend the #1 it is the best fast food chicken sandwich they also have very friendly staff ready to assist you in your food needs! It is also very clean! I think I may go back. read more

I love Chic-Fil-A but this was probably the poorest quality food i have ever gotten from one. The chicken nuggets were great and chewy, and were not fresh at all. read more

Food is good but doesn't seem to be as efficient as some of the other chick fa la that I have been too. Parking lot is terrible, you have to cut through the drive through line to get into the main doors on ether side. read more

Gallatin location.. im a regular,because i work nearby. always drive thru. employees never smile ,no expression at all. SMILE !! Appreciate your customers. usually food is cold or old.. sorry.. i could deal more with not getting fresh food,if the person giving me food would Smile and say thank you,do they have nothing to be happy about ? . read more

Order a to go order for my family. Get home to find out they forgot to include the fries I ordered in two of my meals. Last time I drive 30min for this chick fil a. Think I'll stick to the one in Hendersonville from now on. read more