Slow Slow Slow Slow! Chick-fil-A's in California are 10 times faster inserving their customer bypassed us without taking our order. Bad management! read more

This was the ONLY thing I was excited for, only thing I get and my dad JUST passed away this was like a slap to the face... I get my coffee it's rly dark so I tell her I don't think it's right, she comes back and it's still not right but this time it was the right color so I assumed it was, also the line was extremely long. I think she genuinly wanted me to hurry up out the line. The name on her name tag was Ben but it was a lady so i can't even call her out by name. My iced coffee wasn't sweet at all it was bitter and gross... please do better read more

Chick-fil-A - Vanilla Iced Coffee - Fast Food Near Me - Greenville, North Carolina

Terrible worst chic fil a I have ever had the staff is rude and the service was super slow. Genuinely the worst experience ever read more

Chick-fil-A - This lady is rude - Fast Food Near Me - Greenville, North Carolina

Food (chicken Chick-fil-A- Nuggets) and Chick-fil-A Waffle Potato Fries- with a large Dr Pepper. I am very pleased with this location, they do their best to get food out in a timely manor, though the drive through line is always very long, so it is hard to get into and park, and inside to eat. Workers are very efficient and polite. Place is clean and friendly atmosphere. read more

Chick-fil-A - Food (chicken Chick-fil-A- Nuggets) and Chick-fil-A Waffle Potato Fries- with a large Dr Pepper- - Fast Food Near Me - Greenville, North Carolina

Staff member more concerned about someone mentioning his name than taking customers orders. 4 staff members outside no one in line but us. Not one staff member wanted to wait on us they were ALL talking!! They seem to be like this when they are not busy. They like to talk and not wait on customers , the few in line. Thankfully I had a mobile order. And they NEVER give us all of our order!! This chic-fil-a needs new Manager! read more

My guy Simeon, where do I begin. First off, this might be the most energized person i've ever seen, let alone at work at 8:25pm. Next, bro would actually take a bullet for chick-fil-a. His energy was fabulous and made my night, he deserves a raise cause he puts his heart and soul into this. He made me feel welcome and like a brother. He should seriously consider a career in preaching as well as sports commentating. Simeon is the embodiment of purity and passion and I hope he makes it far in life and eventually owns a franchise. Bro made me smile and feel happy. Simeon the GOAT, everyone needs a Simeon. read more

Online says open at 7:30 I pull to the drive through it says 10:30Am. Not that big of a difference but to someone who is time savvy on everything it just blew me that no one ever updates the website on time changes read more

Chick-fil-A - Clearly says open - Fast Food Near Me - Greenville, North Carolina

Not a bad experience by any stretch! We went through the drive-thru around 940 on a Saturday morning. Line was not terribly long but seemed to take much longer than normal. I admit, it's easy to be soiled by CFA when they are normally super efficient. Overall, very pleased with this location! read more

Normally never have any issues. The food has always been great. But today I had an order of the 8 count nuggets and this is what I got the chicken wasn't fully cooked I 3 out of 8 nuggets come out like this. read more

Chick-fil-A - Chick-fil-A- Nuggets - Fast Food Near Me - Greenville, North Carolina

Love Chick-fila-A but NOT THIS location. Horrible service. Lived in the area awhile back and had to return to Greenville a few times over the last year and still the same. Super slow, they always find a way to botch the order, and food ranges and inconsistent. I've even contacted Chick-fil-A customer service to complain and they don't care. Been to MANY other locations throughout the United States but this is the only one I refuse to return too. read more

Bro I literally was at the front of the line on the left side, and the lady taking orders skiped my car and got everyone's orders behind me. We sat here for like 10 mins holding up the line. Wtf I had two mobiles orders. If someone would have taken my order I would have been in and out. Finally we got the guy on the right to get it. He was very considerate, very demure. He was great, thanks blonde guy with glasses. read more

I got 2 breakfast burritos, 3 waffle fries, 3 drinks..... 32.00. Then had to BEF for ketchup.... she reluctantly slammed 3 in my hand. Offered no dipping sauce for the chicken minis, which I ordered 2 of...... (BEF is supposed to be BEG) Since you can't place the cursor and fix mistakes on here. It's rediculous how they deliberately send you out with DRY AS FUQ food. Won't even OFFER condiments, but you're that expensive. VERT DISAPPOINTED. As I type this, about to eat my chicken mini, with NO DIPPING SAUCE. YALL SUCK LIKE FUQ for that ONE THING. read more

Ordered a Doordash with two chicken sandwiches, an iced coffee, a side of Mac and cheese and fries. Yes, this is how the items arrived. No, there weren't fries spilled in the bag and the little bit of fries in the bag were unsalted, soggy and limp. Coffee wasn't filled entirely but that was nearly as bad as my half filled sides. Seriously $4 for 3 bites of Mac and cheese... ridiculous. Every single time I get food from here something is wrong. They had to have tried to mess this up to get it this wrong. The sandwiches were fine despite one of them being soggy from the bag. But to have to pay separate for sides when they aren't even half filled is ridiculous. read more

Chick-fil-A - Fast Food Near Me - Greenville, North Carolina

Quick, fast and convenient. Was pleasantly surprised at how quickly we were served during the peak of lunch time service. Close to campus so if my son ends up at ECU, I'm sure this will be his stomping ground. Lots of "my pleasures" as is customary of CFA. Hot food fast. read more

Idk what people are talking about this food is terrific and the chicken minis are so crunchy but not too crunchy just perfect the fries have the best salt on them and it simply hits different the restaurant was clean and looked nice and I love the cow mascot he looks like me and the sandwich with chicken is sooooo good with the ketchup it did take a bit for the food to come out but if you have time definitely go to 100 out of 10 this is just simply the best p.s. I like how you always get a need for chick fill a on Sunday read more

Let me preface this by saying I am a HUGE Chick-fil-a fan.....BUT this location is AWFUL! The staff are always rude and they mess up my order EVERY single time we come here--go to the Winterville or Greenville Mall locations if you want better service and food! read more

Legit the worst CFL I've ever been to.... they are so slow. I've been here multiple times with each visit taking atleast 30 minutes. Drive through or inside. Such a bummer. read more

Bumper to bumper cars in the parking lot - next to impossible to get to the curb side delivery spots. Finally get to one and waited for my meal.....and waited......and waited. Had to get out and go in to get my food. Met someone at the door who was carrying my food out - didn't have my shake. Asked specifically if sauce was in the bag. Get home - no sauce in the bag. Just a shit show. read more

Craving chick-fil-a decided to try it while in town. This location is closeto all the local shopping areas. The line was super short at night. The food was ok not fresh. My bread was hard and old. My fries were not good. This particular night they were out of lemonade. He was very nice by giving a bigger size drink since the lemonade was out. The rest of the staff was ok. I think it was just the end of the night . Service could have been better. Next time I will go in the day. read more

Chick-fil-A - Fast Food Near Me - Greenville, North Carolina

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One of the worst run chick fil a I have ever seen. Drive thru is unbelievably slow. I've been in mine 25 minutes and have seen maybe 15 cars go thru. I can't get out of line because you are trapped. 2 lines going but only 1 person taking orders. This ranks as the worst Chick Fil A. I'm late for my appointment. I am disappointed with this restaurant read more

Probably the worst Chick-fil-a ever. Slow doesn't even begin to describe the pace of service here. Always getting orders, wrong understaffed, and slow! read more

they ALWAYS FORGET the chick-fil-a sauce, which causes the whole meal to not be the same. even when they give me all the sauces i order for my bf... it happens when i go thru the drive thru especially, which is even more inconsiderate. also, they hardly have anyone out there taking orders. max three people. read more

They are so slow. Its faster if you use the drive through instead of mobile ordering which is such a shame. My food is always good once I receive it but this location, and the Kinston location is definitely under the national standards of Chick-fil-A. There is no reason why I should have to wait 20 minutes in the curbside spot, seeing the drive through lane move. So I'm writing more and giving them another star because after I went inside and complained for how long it took they gave me a cookie. That was nice, but regardless, every time I go the mobile order is way too slow. read more

Have never had a problem at any Chick-fil-a, until this one. They literally ALWAYS forget something or give me something wrong, and when I ask to fix it they give me a hard time. read more

I guess that dropping the customer's food on the ground with fries splattered in the parking lot and then serving it in the same ripped greasy bag without even topping up the fries must be business as usual for Chick-fil-a. Since I reached out to customer service on Saturday July 10th because of a horrible curbside pick up experience. I received a response that it would be looked into, but immediately received a second email with a fries PDF that blames the consumer for not dining in and didn't apply to my complaint. This isn't a "boo-hoo my fry container isn't bursting over with fries" complaint, this is a genuine concern that my husband saw our order dropped in the parking lot waffle fries going everywhere. The employee picked it up, goes inside and then brings it back out to us in the same ripped greasy bag that had just been on the ground. She didn't even apologize, she just asked if we were Patti and handed my husband the bag. We saw the lack of fries before we left, but knew that by the time we waited in line for hot fries our other food would be cold. Had we known that we were going to have broken Polynesian sauces making a mess in the bag we would have gone inside. I reached out to customer service because I knew that this isn't how Chick-Fil-A customers are treated, but the focus on the missing fries and the issue of not being served food that had been dropped in the parking lot makes me think that I was wrong. We always get our food to go and have never had so few fries, but we don't always drive over them in the restaurant parking lot on the way out. I replied to the email, but I still haven't had a response. I tried to reach someone who could help so that hopefully this complaint #21474411 could be addressed in it's entirety and given the attention it truly deserves, but nothing. Then I called the home office and was assured that I would here from the franchise restaurant within 48 business hours, but still nothing. read more

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Easily the slowest service from any Chickfila I've ever been to. Somehow 3 cars behind me ended up in front of me in the drive thru. I'll drive the extra 15mins to the other location from now on. read more

I've been going to this Chick-fil-A for the 4 years I have been in Greenville. I usually order food carry out curbside and I have learned to just expect something in my order to be wrong, missing, and/or cold every time. Pretty disappointing Chick-fil-A. read more

Ordered through the app just to be told what we ordered was not available. Had to wait in the entire drive thru line just to leave with nothing. read more

I would give this place no stars. Just close this location. Service sucks, food sucks, not to mention they did away with curbside completely. read more

I absolutely love chick-fil-a but this is by far the worst chick-fil-a in history. 90% of the time my order is wrong and the people at the counter have an attitude. Tonight I made the mistake of not checking my order before getting home and I'm missing two items and the lemonade they handed me tasted more like water with sour lemons. Spend the extra time/ gas and go to the Winterville location or the location in the mall. This location is not worth the frustration. read more

Undercooked food, poor customer service, not as clean inside as other chick fil a's in town.

Takes forever. Got here way before breakfast ended and ended up having to lunch. It took me over 20 minutes in the drive thru.

usually I didnt us to have problems but this is the third time we have had a problem with the wrong order.

I come to this location pretty often and usually the service there it always good. But two nights ago I guess they were having a rough night. I came in with my girlfriend and we used the App to order food from the table. Usually when we order food this way it takes a lot less time than waiting and ordering from the line.. but that night it was a different story. I placed my order at 5:05pm and until around 5:25 I went up and asked what was going on and apparently they never got my order.. still didn't get our food until maybe around 5:40pm! Overall pretty ridiculous... read more

As always the staff is very polite. The restaurant is clean. Including the bathrooms. I used my speedpay and all went smoothly. Appropriate music that is not playing loud but loud enough to enjoy. My only gripe is that they DO NOT HAVE WIFI. Not many places you go now don't have wifi. Other than that no negatives. My food was hot, fresh and served in a timely manner. No real wait. All of what I expect when I visit a Chick-fil-a. read more

Chick-fil-A - Hot, fresh and delish as always. - Fast Food Near Me - Greenville, North Carolina

Cashier was sporadic and misheard my order multiple times. Also I was reminded many times that if I didn't remain exactly where I was my order would be forgotten. The only thing forgotten was the whipped cream on my milkshake. I was denied whipped cream. I am sad. read more

This was our worst experience at a Chick-fil-a. They messed up the order by not taking the eggs off of the cobb salad and then didn't give us sauce. we then went back to get the right order and they said they couldn't help us. They said we couldn't get a new salad or take the eggs off of ours. they could only give us the sauce they forgot which took them 15 minutes. then an employee proceeded to say we were blocking the flow of traffic and needed to move. this is not the chick-fil-a I know. This is ridiculous and no one should go through this. You guys need to fix your service. read more

Extremely slow service!!! Waited over 20 mins for a curbside order which was a wrap. Didn't realize a wrap took over 20 mins to make.

Honestly HORRIBLE customer service. First continued to mess up our order multiple times and continued to laugh about it while 4 cars in the next lane already ordered and went past us. Pulling up to the window order was WRONG and then asked to pay the difference for the correct order. The entire time a manager that wasn't even handling our order kept staring at my car with an attitude. SUPER unprofessional and HIGHLY disappointed. Y'all need to get your stuff together because I've never had worse service. HORRIBLE SERVICE!!!! read more

This chick-Fil-a is by far the slowest I've ever been too! If you are in any kind of rush, don't expect fast food. Yes the food is delicious but not worth it if your sitting there for 30-40min waiting for it. I've been to other Chick-fil-A's before at peak times, and there way faster than this one during a slow time! Curbside isn't any faster. They have no one standing outside taking orders you just have to use the drive thru. Sad to give 2 stars for this one. read more