At the time we checked your official app, the restaurant clearly showed "Open until 10:00 PM." We arrived around 9:20 PM with approximately 50 students based on that information. However, we were refused service and told the dining room had already closed at 9 PM, and that the 10 PM closing time only applied to drive-thru service. There was absolutely no indication of this distinction on the app. Because of this inaccurate or misleading information, a large group of students was left without dinner plans. What was most disappointing was the complete lack of concern shown when we explained the situation. If dine-in closes earlier than drive-thru, that information should be clearly stated on the official app and website. read more

Chick-fil-A - If dine-in closes earlier than drive-thru, that information should be clearly stated on the official app and website. - Fast Food Near Me - Harrisonburg, Virginia

Most inattentive person at the register ever .. very disappointed and when we got to the car the order was wrong no sauce in bag either that we asked for.. when we returned the order no apology and also it started to downpour and we were drenched .. hate to second guess stopping here but... read more

Yo the people who work here are actually drones they literally can't do anything. I waited an hour for a spicy chicken sandwich meal. You people can't do anything. read more

BEST PLACE EVER!!! It is always clean and sanitary the food is the best and I always come here and absolutely cooked to perfection and love it so much and the employees are always so nice friendly and wonderful hard working and devoted and remarkable and I come here twice a week or more and I appreciate the staff so much and hospitality so much and everything is very organized and they are so fast and when order at drive though or inside and lots of room and space and and it is awesome and ever food ever and service! Seriously come here anytime and or day not Sunday they are closed and make sure you always get here early before the crowds come for breakfast or lunch or dinner or snack etc. thank you so much be nice and kind and respectful to them and they deserve it. Happy new year! From lauren read more

I've lived here since this restaurant was built. I've literally never had a bad meal from this Chick-fil-A. The staff is always friendly in what feels like a genuine way. read more

Always excellent. Service. Food. Atmosphere. They are kind and considerate. Efficient drive through. Can't beat their food.

We stopped here on the way to MS. It was great service and the place was nice and clean. We ate there and they brought us our food to our table. A nice establishment. read more

The line is always going out to the road....the food sucks... SO SLOW FOR SERVICE and this location gives out the suckiest "rewards" on the app on mobile phone... read more

I love chick fil an and find it had to pass it up. This chick fil a was off the charts. Good services, food, and the facility clean and smelling fresh. read more

Never been to a slow, inefficient Chick-fil-A before! We've been to plenty all over the USA. First time for everything I guess. Do the drive thru. Do NOT go inside. Got here 9:45. With group ahead of us already ordering and we were next, took 15 minutes just to place our order. Took another 23 minutes to get our meal (checked my receipt because I don't want to exaggerate wait time). Over 40 minutes in a fast food place just to get your food is really bad. It's not a staffing issue. Drive thru is moving along nicely. Staff are very nice. Service is beyond slow. Drive thru seems to be moving. Inside is a nightmare. Avoid! read more

Chick-fil-A - ows a cow in a field - Fast Food Near Me - Harrisonburg, Virginia

Absolutely horrible service. After waiting 15 minutes, I decided to ask what the wait was only to be told by a manager "can't you see we're busy?" But it was okay for her to be helping the Virginia tech marching band for a $6,000 order who came in after our party. Order ended up being wrong, with food that members of our party were allergic to. read more

Got suckered into coming here by my wife's friend. First of all I can't believe they are closed on Sunday's and open on Memorial Day Holiday. I don't get it I'm hungry on Sunday but your not open! So the drive up line was so busy at 12:15pm we went inside. The line went fast and we were served in a decent amount of time, but instead of having a self serve drink machine the waitresses kept coming up to us asking if we wanted a refills, nice thought but kind of annoying when your having a conversation with family and keep getting interrupted. So my wife and her friend couldn't finish their spicy chicken sandwiches because were to spicy and I had the grilled chicken sandwich but really wilted lettuce and all Our sandwiches were kid size small. We had to get 2 to fill us. What a waste of a meal and time I'll never get back! read more

nicest chick-fil-a ive been to! service was a 10/10 and the workers were so kind! great establishment. read more

Great food, fast service! Will try inside next time. We always love chicken and my kids prefer chicken-fill-A over other places

Place an order on the mobile app to avoid the drive thru lane and long wait time. They were super dupper quick and friendly. Food was warm and delicious. Thank you for staying open, for the employees working hard and being positive and taking precautions. read more

Chick-fil-A - ows a chick - fil - a - fil sign in front of a chick - fil - - Fast Food Near Me - Harrisonburg, Virginia

The service is great. The staff amazing and so l Polite. The food is always delicious and consistent. This is not just fast food but great food. read more

Shits so good Try the chicken fil a sauce Im in Europe rn and this is the only thing I miss read more

The food was amazing. The service was excellent and the seats were very comfortable. I will be definitely coming back.

We are traveling through and stopped to dine in for dinner. Food was delicious and service was fast. Restrooms clean. No complaints. read more

I'm a Chick Fil A lover. But every now & then there is an issue. Small as it may be I feel I should mention because I rave about how good they are. Only mentioning this because I've seen a trend lately and I do apologize that this store is getting the less than stellar review. But only a tad off of stellar. I've been stopping at many Chick Fil As over the summer. What has happened to me a handful of times is that when I order a coffee I have had to wait for them to make a pot since they didn't have any. As I write this I just realized this may not be a negative. If they had coffee left in the carafe that was sitting there, it may have been old and they may not have wanted to give their customers older coffee. They may have wanted to give their customers only fresh product even something as simple as coffee. So, no issue and no less than stellar review as I previously mentioned. It's all good. Thanks for the good product, wonderful service and the awesome smiles from the associates as always. read more

Chick-fil-A - Quick stop for their tasty coffee. - Fast Food Near Me - Harrisonburg, Virginia

Always delicious and hot. Consistently good every time I go there. And their drive through is the best around.

The food was good however whoever was working this shift had a very poor attitude... also people were waiting in line and getting stuck behind someone not moving and instead of asking the person to move to a safe, proper pickup spot they proceeded to yell through the drive-through window at me to move when I'm trying to avoid cash in my car doesn't seem like a lot of common sense Also claim they don't serve 10ct breakfast minis when EVERY single other place does.. just strange read more

My pleasure is what the staff must say apparently instead of you're welcome when I say thanks. I like chick fil a but I only go like 3 or 4 times a year. The ice dream is my favorite on the menu. I had some nuggets here once but oh man it was salty. The chicken sandwiches are pretty good. Super moist meat. I always like how the staff treats you so well. read more

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Total pros! There is always a long line at lunchtime and it always goes faster than it ought to, because they re just that good. I have started just doing curb-side delivery because it is actually faster. 'Worth the $1 service charge. read more

Pulled into drive thru tonight at 8:55. A kid told us the drive thru was closed but that we were welcome to come inside and order. The very same kid then went inside and locked the door. When we asked what the deal was another employee apologized and refused service at 8:59. All we wanted was to order a drink--they had just let other patrons inside. I've managed businesses off and on my entire adult life and would fire ANY employee who treated a customer like this in a hurry to lock the door BEFORE closing time. I've always loved ChicFilA, but I'll never return to this location. Unacceptable. read more

Long lines are to be expected at any Chick-fil-A, but watching employees stand around behind the counter with one register open is ridiculous. Our cashier should learn to smile with the "my pleasure" read more

Ah, the Chik-Fil-A sandwich. The chain flourishes because of how they marinate their chicken, giving the white meat a unique robust and delectable flavor. The process also brings the telltale "swollen near-rubberiness" texture that any white meat gets from brining. Which if you ate these as a kid, is pleasant. Note: After Googling it, I have discovered why the sandwich goes so well with pickles. The marinade for the chicken is... pickle brine. read more

terrible i literally placed a pickup order for DRINKS and i was standing in the very front of the mobile order pickup area. never was i once greeted just stared at and ignored. everyone else around me who got there after me was greeted with a smile and their order was given to them in seconds. not to mention I was the only p.o.c in the restaurant and the only one being ignored... am i seeing a pattern here. like cmon now waiting 7-10 min being stared at only waiting for drinks?? read more

Per usual the customer service at this establishment was great, the wait going through the drive through was appropriate, they got the order right, the food was hot and fresh and I was able to rack up points on the app with my order. If you haven't tried their Frozen Coffee you should definitely order that on your next visit. We were there for breakfast and their breakfast options are just as tasty as their lunch/dinner options. They truly have great customer service and good eats. read more

Good food and good service. As the new norm you expect a long line as usual. But they do their best. So order and pay from the app to speed up your drive thru service or curbside park. read more

Sought out a Chik Fil A while traveling, since almost always a good experience at their franchises. Not this one. Really long wait in line inside, floors and bathroom were dirty, with no sign of anyone trying to keep them clean, my fries were cold and unsalted, and our sandwiches came in the wrong bags. read more

I hate fast food. I have to start with that. Bu when you're on the road with 20 min to throw down a meal before the next tourist stop, this will do Ordered grilled chicken meal. Those waffle fries are addictive crisp crunchy potato bites. Grilled sandwich was fresh juicy chicken breast on a fresh bun with lettuce and tomato. Pick your own condiments. Friendly service!! That's the part that makes it amazing. They come over and ask if everything's okay and bring you refills of your drinks. Great spot!! read more

Chick-fil-A - Grilled chicken sandwich and waffle fries - Fast Food Near Me - Harrisonburg, Virginia

Waited at the pickup window for at least 5 minutes during rush hour, then they forgot all the toppings to my salad and utensils and the sauce. Unfortunately this is the only chick fil a in Harrisonburg so I'm stuck with it. read more

The service here is always amazing but there have been multiple times where I've came and chicken has just tasted off to the point where I have to spit it out. Other Chick-fil-a's never make me feel this way. read more

Chick-fil-A - ows a person holding a half eaten sandwich - Fast Food Near Me - Harrisonburg, Virginia

You aren't able to use the app here. They constantly never have enough staff which reflects poorly on management and the wages they offer. Clearly they do not take care of their employees considering no one wants to work there. read more

Traveling, we pulled off 81 in Harrisonburg to stop at Chik-fil-A. It was in the middle of the day, but boy was it busy. We thought we'd be in line for a long time... No so! Those young people behind the counter got busy and took care of us all, in a hurry! The food was hot & delicious!! And those new Peppermint- w/ Chocolate shakes are terrific!! Yum yum!! read more

Fries way under cooked. Lemonade extremely sweet and tart. 2 strikes and you're out. Clean place and friendly staff

Food is always good but they need to speed things up in the drive thru line.... Used to be fast but now it's a 20 minute wait almost every time read more

Always friendly, The food is always good & hot!! Love the remodel! Looks great!! By far the best chicken read more

Great ,great !bc travel to this area,just order from this place ,the staff so nice ,sweet,polite!love it !i will be back every time if I travel this area! read more