Love love love this chick-fil-a! The location owners are amazing and very involved with community events. I work at a nearby school and they are always available to assist us with anything we need and go out of their way to not only provide exceptional service but also make things easier so that we're able to carry out our extremely large orders effortlessly. The employees are extremely kind and my orders are always correct and fresh. The inside is always clean despite how busy it gets with the constant in and out of customers. It is my favorite chick-fil-a location by far! read more

Rating: 5.0 03/2025 RESTAURANT: We've been to this location about a handful of times and it's always been clean; from the parking, to the drive-thru, and the restrooms. Never a dirty table nor overflowing trashcans. Counters are always well-stocked with napkins, plasticware and condiments. SERVICE: We always do mobile order for pick up and would usually dine in. Staff had always been polite, especially when my son wants a refill of his drink or an extra Chick-fil-A sauce. We attended this evening's Miami Heat family night event. We arrived early and as soon as we entered the restaurant we were greeted by a family with a "hey guys!" I was caught off guard because I didn't know these people but it turns out they were the managers hosting the event. I love that they made us feel welcomed and they seemed Just as excited as we were about the Heat event. They made sure to let us know what the event was all about and offered to take her photos with their fancy props and backdrop. They gave us goodies and encouraged my shy son to participate in a shootout for a free milkshake. And they cheered him on as he made a bucket. I watched them tell everyone that entered the restaurant about the event, even though they are just there to pick up their food. In addition, The staff on the counter were also very polite. Miss Claudia joked around with my son as he ordered his milkshake. Every time she says "my pleasure," It really felt like she meant it. FOOD: Here's the deal, I've never had a Chick-fil-A item I didn't like. So tonight I already knew that I was going to enjoy the new smoke barbecue spicy bacon chicken sandwich. It was just the right amount of heat and the sweet and smokiness of the sauce with the bacon was fire! Also, I heard all about the new pineapple dragon, fruit lemonade, so I just had to try that too. It was so good and refreshing, a little too sweet for me but of course, my son said otherwise. And of course, we also had the waffle fries and the Oreo milkshake and they are always so good we just can't get enough. Overall, this location is rapidly becoming our favorite. Next-door our favorite gas station and our favorite grocery store there's really no reason for us not to stop by. It's too bad that is a bit far from where we live and out of our way but that's probably a good thing because otherwise we will be here every day. Initially, reading the negative reviews from the past few months were a little disheartening. But I am glad that we waited until the grand opening craziness has calmed down and checked it out for ourselves. read more

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Consistently the worst Chic-fil-a I've been too. Quality of the food, poor service, late service, etc. When I spoke to a manager she assumed I was someone else, refused to ask questions, and clearly couldn't care less. The corporate office needs to look into this store. It's terrible. read more

Staff polite and helpful Inside clean and tidy ; food is great as always . The utensil area well stocked and also kept clean read more

This is the nicest Chick-fil-A! Staff is EXTREMELY polite, helpful and attentive. The restaurant is super clean. And the was FRESH and delicious!! read more

So my experience here must be an anomaly, based on other reviews. I asked CarPlay nav for the closest Chick Fil A heading back home to Key Largo on the FL Turnpike. It was exactly 11am. Two cars in front of my in the drive thru. Gal working it was super cheerful and efficient. I was again waiting behind the same two cars to pick up my food. It took maybe 3 minutes and I was on my way south again. My order was correct. Everything was as tasty as I expected. I am thankful they are building one in Homestead, too. I would eat Chick Fil A multiple times a week if there was one near by! read more

The food always comes quickly in my experiences and the workers go out of their way to make sure we have everything we need and want. Every time I've been there it's always nice and clean. read more

Horrible customer service. They need all the help they can get. It's the worse Chick fil a that Ive been to. They need better managers. read more

Chick-fil-A - All these ppl are waiting for their orders. Unbelievable - Fast Food Near Me - Homestead, Florida

If I could give 0 starts I would. First of all. They gave us the order wrong, took about 25 minutes to get back to us only to come out 5 minutes later to kick us out when it's closing... they sent out not one not 2 but 3 workers to communicate we needed to leave. Most attention we got all night. Was them kicking us out while it was THEM who took almost 30 minutes to get back. Second, when we asked them why it took so long for an order we made at 9, they said it was because they were already cleaning up and closing. You're telling me you were getting ready to leave a whole hour before?! Wow. Third and least important. They could only give 2 sauces per order. First restaurant that would limit how my family and I want to eat our food. 0/10 read more

Is there a way to give no stars !!! I'll start by saying I've always been a fan of chick fil an and lines and waits are to be expected I get it and I'm sure anyone else reviewing them on here has understood that also. However there is absolutely no way I was in the line for over an hour and half just to be told that they didn't have my sons grilled nuggets!! So to begin I like most of us south are excited to finally have one here but for the amount of trouble yall might as well close this location down it's just that bad !! I did a mobile order on October 30th at 9:17 pm and finally got my food which had been sitting there well past 10:30. It's not just the wait but the amount of care that you have loved for so many years going to chick fila restaurants IS NOT HERE AT ALL!! I had a manager come to me and say we have no grilled nuggets sir you want a refund or u want breaded nuggets. Over all its hurts to see a business we had been patiently waiting for just be ran down like how it is. And no offense to the workers but management gotta do better !!! read more

We have tried this location 3 times and have had various issues each time. The car line is not running smoothly as there is people getting their food out of order and then stuck in line. There does not seem to be enough people working the line like all other chick fil A's. Our order has been incorrect twice with missing items or wrong items given. Hope they can iron out everything and have it run like other chick fil A's as we were so excited to have one near us. read more

The food and the cashiers are awesome. Waiting in the drive-thru is unbelievable. I will not return to this location because the wait is too long. read more

The drive thru line was crazy. 2 meals. This is the worst Chick Fil A I've ever been to, they take an obnoxiously long time for no reason

Chick fil a should be embarrassed about the way this new one in homestead is being run. Not only did I spend 45 minutes in the drive through line. When I got back to work they gave me my meal spicy which I specifically asked not to do. Their customer service sucks and the fact that I now spent money on a meal I can't eat and they can't pick up a phone is absurd. I work at a school so I don't have the convenience of driving back and forth BECAUSE THEY MESSED UP. waste of time and money. I don't know how you are allowing such a place to be run the way it is. You don't even deserve the one star read more

Chick-fil-A - Fast Food Near Me - Homestead, Florida

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This chik fila will test your fruit of the spirit. Honestly this is my second time coming to this location and I've waited each time for over 20 minutes. One time I placed my order via mobile order. Entered the drive thru and 28 minutes. Today I enter normal drive thru, got excited bc there weren't a lot of people in line. NOPE, 20 minutes. What's sad is that some orders behind me got their orders and instead of enjoying their meals at home, they have to wait until everyone gets their meals at n the front to be able to leave the line. Something is not working right! read more

This place is so unorganized, unprofessional, and inconsistent. Workers need to be trained again

Did a mobile order said I was here 20 minutes before I arrived and was waiting 25 minutes inside for a mobile order one combo only. Even the busiest Chick-fil-A doesn't take over 10 minutes. They take way too long. I understand it's a new place but still unacceptable. read more

Waiting over an hour for a 30 count nuggets got the rest of the order but the 30 count got me waiting and all other food is cold now! This is crazy. And I mobile ordered ahead of time. read more

Kamala Harris must be here trying to poke holes in the waffle fries cause this place is so slow..........they'll have you sitting in drive thru line for a quarter mile for 40 minutes. read more