When in a crunch Chick Fil A is always a good idea! Great food. Fast Servce and the best attitude! Love the ambiance here and the strawberry hibiscus lemonade has to be my new favorite! read more

Chick-fil-A - Fast Food Near Me - Jacksonville, Florida

We were picking up food for Grandparent Day at Mandarin Oaks for Bingo. This is where our granddaughter wanted her meal. I ordered the side kale salad, 5 grilled chicken nuggets and a medium drink it was $11 something; not worth it! The salad was not bad but the nuggets were small! Hubby got a chicken sandwich deal and ordered a milk shake with it. All this was to go snd guess what...they forgot the milkshake. Everything was bagged so we didn't open it up and look but maybe we should have?!? After our bingo we went back and they gave my husband his milkshake and a coupon for a free milkshake and free meal. So ok they made it right! read more

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Great chicken Tenders Service was great and the ambiance was great and the employees were nice! read more

Chick-fil-A - Chicken Tender - Fast Food Near Me - Jacksonville, Florida

I've never had a problem with Chick-Fil-A, I mean who really has? They're kind and consistent from the moment they open all the way down to 9:59pm! I don't know how they're able to always get blessed with awesome staff at every location but maybe it's because they're closed on Sunday and that's important to a persons spiritual life. Oh, and I don't know how everyone merges so well in this line but can't merge into traffic but maybe they can teach a thing or two about driving as well! read more

I occasionally go to there Mandarin San Jose location & must say there staff is friendly, service is good, and food choices are good, price is reasonable, and sandwiches are very good; plus in a very clean environment. Rarely ever go to 'So called fast food places' unless I am in a rush, but this one is very good (could have better parking). read more

Usually I'd be livid but why advertise a large if I get a small like please stop playing with me this was my favorite chik fila everyone's nice the girl at the drive through was pretty the minis look good all in all this has happened before 3x not buying anymore hashbrowns just to get scammed out my couple cents read more

Chick-fil-A - Fast Food Near Me - Jacksonville, Florida

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I passed by this location several times but hadn't got a chance to stop by until this morning. It was not busy and they made our order very fast. I had the chicken minis with a side of potato waffle fries, I substituted the drink for a small hot coffee. My sister ordered the chicken avocado wraps which is on the lunch menu but they were able to make the order for her within 7 minutes, so that was pretty good. I love that they have the kids table cover mat on each high chair, so that was very thoughtful of them. This location has a unique rustic table and chairs set up in the middle of the restaurant, which looks great with the matching light fixtures on top. Our foods tasted fresh and delicious. My little enjoyed his waffles fries and chicken minis dipped polynesian sauce. My coffee was hot but very rich and I added half & half milk and creamer, so it was perfect. The wraps were tasty as always and made with very fresh ingredients. The cashier was very sweet and accommodating to all of the changes we made in the order, so that made our morning better. Edward was very kind too, he made sure we got our ketchup and helped put away our tray after we were finished. read more

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So I'm not a fan of chain restaurants, but in a pinch we will frequent Chick-fil-a. I'll start by saying since we moved here the staff there has always been exceptionally nice. In the past five or so months there seems to be an issue with getting our order correct. My wife is probably one of many who orders a chicken club with no bun, but for some reason it's hard to comprehend. I want to blame it on COVID, they started slipping before then. I have a hard time understanding how you repeat the order yet, it doesn't come out close to correct. I know they are working under some strange and stressful conditions, but if they would just take the extra second to confirm what's being added (or missed) from the bag they would be back to a five in my heart and review. read more

Nice Chick Fil-A restaurant, but really hard getting into; the was the parking lot is designed makes it hard to make a left turn into the parking lot. The restaurant is very busy, but the staff do a great job taking care of people inside and outside the store. They are very efficient when it comes to taking orders and moving people along. The food is your typical addictive seasoned chicken sandwiches and waffle fries. read more

I hardly ever go to chick-fil-a. Last week I decided to go. The 2 lines absolutely wrapped around the building. I finally got to place my order and handed the kid a $50 bill. Stayed in line for about 10 more minutes with a crying baby and hangry toddler in the back of my car. FINALLY got up to the window and the team lead/manager girl says "we can't take your $50 bill because we don't have a marker in the building." I said "ooookay...." And just says "we hope you have a great rest of your night!" I said "well I won't cause I just wasted 20 min with two hungry kids in the car and got no food. Now I have to go do it again somewhere else." And she just walks away and tells the kitchen to nix my order This is the famous chick fil a customer service people are always raving about? I won't go back. Zaxbys was happy to take my money and give me my food. read more

The worst chick-fil-a I have ever been to. My fries were cold. The girl who took my order was so nice but the guys who were giving the food out were kind of rude. They forgot my straw so I asked for one and the guy handed it to me behind his back and I could hardly reach it... they were too busy talking to each other. read more

I don't typically rate a chick fil a because they are always so good. This place really stood out to me due to their customer service. Extremely friendly and professional and it's very noticeable that the staff is well trained. The manager Trevor was great to speak with and runs a fantastic restaurant. I will be back to eat and for catering!!! read more

Chick-fil-a in general is usually so consistent I don't need to check my order. I placed a mobile order at this restaurant for dinner because I hadn't eaten all day as a result of running back and forth to the hospital for my father, who had a major accident and was (and will be) undergoing several surgeries today and the next few days. I was on my way to walk his dog and grabbed my first meal of the day at 6:30 pm. I got to his house and pulled out my order, which wound up being someone else's order (my name was on the bag; I didn't pick up someone else's order by mistake). I immediately called the restaurant. No answer. I walked the dog, came back, called again. No answer. I headed back to the hospital. Over the next hour and a half, believing they would want to correct the issue, I wound up calling SIX TIMES with no answer before getting an answer 2 hours after my order. I explained the situation. I requested a refund because I was now on the other side of town and did not get to eat still at this point. The manager on duty (Grace) showed zero empathy or concern for the fact that I had to spend 2 hours chasing them while dealing with a family emergency, trying to give them the benefit of the doubt, and refused to refund because I did not return the food. That they gave me incorrectly. I was astounded to say the least. To explain that I am in the midst of a family crisis, while still attempting (and believing!) over the course of 2 hours that they would immediately correct for me with an apology, I'm treated as if I am trying to pull one over on them. How much was my order you ask? It must have been for a huge, substantial amount to be treated with such suspicion, yes? My order was a whopping $9.02 with tax. So, thanks CFA Mandarin. You've shown me that I am not worth $9.02 as a customer to you. And that you're heartless and completely without empathy to boot. *****I urge everyone to avoid this restaurant. If they would treat me this way, they won't hesitate to treat you the same or worse.****** read more

Chase working the drive through was GREAT! Great personality, fun, but very professional, quick, and competent as well. Love this location! Great people great food. read more

Normal I have a good experience at this Chick-fil-A however today I found a little surprise in my drink. read more

Chick-fil-A - Didn't realize it was in there till I was almost finished with my drink. - Fast Food Near Me - Jacksonville, Florida

My egg white grill this morning. Looked like one of the usual pieces of chicken was ripped in half to make two sandwhiches. read more

Chick-fil-A - Fast Food Near Me - Jacksonville, Florida

Whoop Whoop! It's finally here! 5 stars for awesome customer service, food was super fresh and hot, quick to receive my order after placing it and cleanliness. I can honestly say that the spicy chicken sandwich I received was the best one I have ever had from a Chick Fil A. Kudos! 4 stars for location-It's right off of San Jose Blvd and easy to see from the road but not easy to get to (in my opinion). 3 stars-The parking lot is not big enough, and it is very difficult to get into it. This location has two drive thru's which is better then one (or so you would think). Placing my order proved to be a bit of a challenge. I could hear the attendant talking to the car next to me and the volume of her voice was the same so it was difficult to decipher which attendant was talking (mine or the other window). It also seemed as though they could hear each other because they would pause during sentences and ask for you to repeat what you just said. Overall, I think this location will be an amazing addition to this area. With San Jose being so busy a Chick Fil A is a great fast food chain option. read more

Chick-fil-A - Fast Food Near Me - Jacksonville, Florida

This is a chick Fil-a that was built from the ground up. Just opened recently, we went inside and it is very nicely decorated, still looks like chick Fil-a But a newer more modern look. It has the kids play zone in front that is so convenient for the little ones to play so mom can get a Lil break! Now we ordered to go, and they were very busy, but our food came out very fast like we probably waited 2 minutes and there was our order, and everything was correct...... I hate getting home and realizing something is missing. All the food tasted great, for fast food this is really a notch above. I love the chicken is actual pieces of real chicken and not mashed up chicken parts. Mandarin has been waiting for a chick fil-a and this shows in how busy they are, but they seem to be able to handle it no problem! read more

Chick-fil-A - Brand new! - Fast Food Near Me - Jacksonville, Florida

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Usually everything's perfect and always less than 10 minutes in drive thru.. but today this girl messed up my whole order didn't repeat it back, I had a feeling she was new since she didn't say " my pleasure " once lol. But I got charged for stuff I didn't even order. Didn't notice til I got home because chic fil a never messes up.. but new girl on drive thru with British (ish) accent needs to pay attention lol read more

They always get your (or at least my) order right. Love the chicken sandwich and waffle fries. Long lines always but move pretty fast. Food is hot majority of the time from my experiences. I get the same thing every time I go. Maybe they need to expand the menu a bit. read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Jacksonville, Florida

Aside from being outrageously busy and never having warm cookies... this chick fil a is our favorite to visit. Unfortunately they NEVER fill our fries. We opened our to go order to find that the 1 medium and large fry we order basically added up to 1 large fry. This is probably the 5th time in the last 30 days we've eaten there and gotten half filled fries. So disappointed. read more

Chick-fil-A - And we paid for these fries??? Pretty sure we got the equivalent of 1 fry. So disappointed. - Fast Food Near Me - Jacksonville, Florida

OMG! What did I drive into? I was looking for a quick and typical experience but once I pulled into the parking lot that I was committed and needed to ride it out. The parking lot was complete chaos at noon. I finally decided grabbing a parking spot and going inside was a better option than the drive thru. Once inside the average person could be easily intimidated by the 100+ middle schoolers and their moms but it all worked out. Chick Fil A has a proven process to take orders and quickly serve customers. They excel at politely and efficiently taking orders, keeping the restaurant tables clean and flipped for the next guests and serving accurate orders for a bunch of customers! Bravo!! The food quality is above average and consistent across the chain. I particularly love the fact that they respect Christian values and remain closed on Sunday. read more

Excellent service inside. Standard Chic-Fil-A food. Very busy drive-thru but it moves quickly. The entrance is difficult to find. #VickieTravelz read more

Me,my wife and mother in law went into the drive thru to get some food from chick-fil-a. We get our food and go home to eat, my wife opens up her zesty buffalo sauce to use and she finds (in the picture) something weird we still haven't found out what exactly it is (maybe someone in the comments knows). So my mother in law and my wife decide to go back to the restaurant to tell the staff about what we saw. So they get to the restaurant and my mother in law asks for a manager, the manager that shows up is Morgan and from what my 2 Ladies say about her is she was rolling her eyes , huffing and puffing just making it seems she doesn't want to be there. I've never experienced anything like this from chick-fil-a before or even heard anything bad until tonight my wife and mother in law were in shambles coming back home because they were sad Morgan (the manager) were mean , rude and nasty. This is disgusting on all levels and unacceptable. read more

Chick-fil-A - Something wrong ? - Fast Food Near Me - Jacksonville, Florida

I try hard not to be overly dramatic but this is the best Chick-fil-A that I have ever visited, and I've been to a lot of Chick-fil-A restaurants across the country. Why is it the best? It does everything well and really stands out for service. I am seriously curious how they keep the entire staff (100%) in a steady state of politeness and willingness to serve. This restaurant should be studied in business schools across the country because it really is amazing. You would think that once in awhile they would have a bad employee or someone would have a bad day. But somehow, that is never my experience. Just this morning I had placed my order and was walking to a table and was waiting for an employee to finish sweeping up a small bit of trash on the floor. It took all of about 5 seconds but when she turned around and saw me she immediately apologized for being in my way. Amazing and honestly there was no apology needed. These employees might as well be Canadians they are so darn polite. The sweeping incident is but one of many examples. I don't see this type of politeness and customer focused attitude in some sophisticated restaurants let alone a fast-food restaurant. These employees truly seem to understand that they are there for one reason, and one reason only: to serve the customer. I am amazed and impressed. It shows us all that no matter what your job, sweeping floors, frying chicken, or building rockets for NASA, you should always do your absolute best. I have more respect for someone that sweeps floors with excellence than an entitled, highly trained person that works with disdain. Whatever the secret, this restaurant should be a role model for all others. A fast-food restaurant does not get any better than this one. Excellent job and please keep it up! read more

Let me start by stating the food and service is what you'd expect from any Chick-fil-A. They are courteous and have great fast food. The only reason I can't give 5 stars is because of their location and entrance/parking situation. There's no easy way in or out of this area and you know how busy a Chick-fil-A can be and it just exacerbates the issue. You may leave the building food-happy, but it will likely fade quickly when trying to get the hell outta there. read more

Best Chick-fil-A in town! Clean and has friendly and accommodating staff. Never had a bad experience at this location!

Chick-Fil-A = #FastFoodBae Well, I'm a on a Chick-Fil-A kick today so I might as well review my newest, most favorite location! While I've never have a bad experience and any location, this newer one is closest to home and I watched it being built, so that makes it "MY" Chick-Fil-A, right?! ... Get back to me on that! Anywho, since we're all family here, I guess I can let you in on my secret! When I'm being well behaved, I stop in and order a 6-count grilled chicken kid's meal, get all my CFA cravings cured in one fell swoop, and all for under 700 calories (678 to be exact!) Can't beat that with a bat! Here's my order: 6-count grilled nuggets- 100 calories Kid's waffle fry- 310 calories Kid's sweet tea- 70 calories Kid's cup of Ice Dream (sub the toy)- 118 calories 1 pack of Honey Roasted BBQ sauce- 60 calories 1 ketchup package- 20 calories Grand total... A whopping $4.98 making me the happiest camper of ALL time, ever! Side note: Calorie counts per Chick-Fil-A website and crossed-checked with MyFitnessPal* ... I trust them! I've now joined the Chick-Fil-A One club, I've downloaded the app!m, and I can't wait to try skipping the line via pre-order! Juliet, aka "professional line-skipper", coming to a Chick-Fil-A near you!-- I like the sound of that! read more

Myself and, I believe, the entirety of Jacksonville also showed up to this Chick-fil-a on a Saturday lunch rush. Despite this, they had their robust staff fully functioning and working like a well prepared team aught to be. Orders swiftly taken well down the line allowed for food to be ready by the time you rounded the building, food delivered to cars in the line because their order was actually ready before they got there, and one directing traffic while courteously requesting patience as he gave everyone a fair spot in line. Also, I watched as he was provided with water as he stood in the sun. Seems to me management is looking out for its own. Despite being in line with what could have legitimately been 40 other cars i got out of there in about 15 minutes. 10/10 will show up during a rush again. read more

I love Chick-fil-A. I am specifically impressed with this particular location. I drove up on a Friday, two weeks after it opened, around 6:30pm... Prime time for people picking up dinner for the fam. It was Crazy Crowded. They have TWO drive thru lanes, and the parking lot was full. I thought briefly of going somewhere else, but couldn't. You see, we had a date night planned and this was dinner for the babysitter and baby and I was already running late. I had been riding on fumes, and was truthfully too scared to go anywhere else before refilling my car's gas tank, so even though I didn't want to wait in line, I really had no choice. I was resigned to the idea of waiting 15 minutes or more. I got to the front of the line so fast, I didn't even have time to check in on Yelp. I stood to the side and leaned against the wall... pulled out the phone, thumbed through to Yelp, " Ma'am? Excuse me Ma'am?" I looked up in complete shock to see the manager handing me the bag of milk, fruit cups, fruit parfaits and hot and tasty nuggets I had just ordered. The cold stuff was in one bag, and the hot in another. Small detail that makes a big difference. I might have snuck a nugget on the way home... If I did indeed sneak said nugget, it may have been juicy tender and well seasoned... That's assuming I had snuck a nugget... which would have been totally not okay... I mean, stealing food from a baby... not cool. read more

Chick-fil-A - Free chicken - Fast Food Near Me - Jacksonville, Florida

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I came to this chick fil a when they first opened and were giving away the free frozen lemonades. Soooo good! I love those things! My first experience was great. They were busy because they had just opened but it was great. Now they have been open a while. I went tonight to let my son play in the play area and to eat some dinner. I was constantly swatting nats away from my face and my salad. I understand they have a lot of fresh lemons in the back because of all the lemonade they make. But it was not a good feeling swatting nats or fruit flys (Whatever they were ) while I was trying to eat. On another note the staff and the manager or owner were all very polite and helpful. Someone had spilled chocolate milk in the kids playhouse and one of the employees happily climbed inside to clean it out. She even played with my son. And got him to go down the slide a few times. She was very sweet! They also came and took out trash for us and just over all were wonderfully nice. I will be back. I also love how close to target it is! read more

Chick-fil-A - Picked up an easy dinner to go - Fast Food Near Me - Jacksonville, Florida

I placed the order at 08:35 and received my meal at 08:44. I ordered chn bowl with egg whites meal with OJ and chn Minis. Both cashiers repeated my order correctly. The server apologized for the long wait and said that they were confused about my order. When I arrived at work I realized that there is yellow egg in food and OJ is not cold. When you're hungry and your food is messed up... VERY UPSETTING!!! Anyway I contacted the location and spoke to Clayton he tried to apologize and informed that they can rectify it on the next visit... Seriously??? Next visit does not help the fact that I am hungry now and wasted my money... read more

Chick-fil-A - Fast Food Near Me - Jacksonville, Florida

Delicious food and friendly service. It is a fast food place, but you mostly get positive sides of fast food place. I love their breakfast and coffee. Thank you Chick-fil-A! Don't change, stay Great. read more

A few things that make Chick-fil-A special in general. Excellent fried chicken, great service, and the waffle fry. I don't think they make Chick-fil-A's fast enough to keep up with the demand! Chick-fil-As generally earn a 4-4.5/5 star rating in my mind as in general they are a step above all other fast food restaurants. This place meets everything that makes Chick-fil-A great and then some, hence the 5 star rating. The service is phenomenal. One time, our food came out about 5 minutes later than we might normally expect. To make up for the inconvenience, we received a complimentary gift card for a free premium sandwich. We didn't even say anything. The manager just gave the gift card. On another occasion, we thought our car had been scratched by another car in the parking lot and we asked if someone might take a look at the security footage. One of the managers spent about 10 minutes combing through the film. These are but two examples of the ways their team goes out of their way for their customers. They do all the small things well which usually means that they do the big things well too. Always generous with sauces (I've noticed a lot of fast food joints skimp on sauces. Not Chick fil A). Secondly, this place is busy! On Saturdays, you might think you are in the middle of Times Square about to eat at hot local joint. You are actually at a Chick-fil-A in Jacksonville. They must have 20 people working in the back and 10 people managing the line, but that Kitchen bustles. The drive through is ridiculous as well with workers outside with tablets taking your order. You'll have your food in no time. And the food is exactly what you would expect. Everything is made hot and fresh that you'll typically get fresh fries straight from the fryer and a sandwich that is warm not because it was on a warmer but because it was actually just prepared. The freshness is palpable. Some tips. First, order through the app. Sometimes, this will allow you to get food quicker than when you order through the line especially on Saturdays. 2nd, scan your membership in the Chick-fil-A app every time you order. You earn rewards which include free sandwiches. Why would you say no to free food? read more

We probably go to the Chick-fil-A restaurant on San Jose Blvd. nearly every day. My daughter has to have gluten-free. The grilled nuggets work out just fine for her. So this is something that we do on a regular basis. The problem I always have at Chick-fil-A is that my wife has an allergy to nuts and they cook everything in peanut oil. So she cannot eat anything at Chick-fil-A Other than the biscuits which she really enjoys. This Chick-fil-A restaurant has a great drive through process. Usually they have 3 to 5 people on the drive-through lanes helping you to get through as quickly as possible. Hated when they got rid of their chicken salad sandwiches. Really like the chicken noodle soup. Wish they had some more vegetarian options. Horrible experience today about 2:45pm in your drive thru. We go there nearly every day. Placed an order at the drive-through for grilled nugget meal. The lady ran my credit card. When I got around to the lady on the other side she asked me my name and could not find my order. She became very confused. I was holding up the line at this point so I said I would go inside. I never heard the words I'm sorry for the confusion sir what is it that you want let me help you fix this. I pulled around to the front and actually walked up to the drive-through window since no one was there and asked if there was a manager. The lady at the window said she was a manager I told her what was wrong and she started to make excuses. Never heard the magic words I'm sorry sir what is it you need let me help you with this. I said I would come inside. The manager did not come inside to meet me. I was waiting in line like any customer. I thought they had already run my credit card. I saw the first lady outside in the driveway that I had run my credit card with and walked out to ask if she had run my card. At this point you're sorry manager walked out the side door looking very confrontational toward me. I said what are you gonna do about this she said you just have to go in and wait in line and place your order again. She never offered to help me she never offered to take my order nothing. She is a terrible Manager... one sorry manager. So I went inside waited in line walk to the counter paid for my order received my order and left. Terrible service. Terrible manager. Doubt I'll ever hear from you guys about this incident. read more

Chick-fil-A - Fast Food Near Me - Jacksonville, Florida

One of my favorite Chick-Fil-A locations! The food is always hot and fresh. They are quick in he drive through and if I have had to wait more than five minutes, they offer a promo card for the wait. How nice is that? I didn't complain honestly wasn't too bothered but they still took the time to apologize. I really wish more restaurants cared about our time. The food is wonderful and I definitely have my favorites. The ice dream is great on a hot day, the spicy chicken satisfies any spicy food craving and the lemonade is just awesome. I personally like the fries well done but that is just me. The employees are always very a friendly, just as they are at other locations. If you like them on Facebook you can find out about specials and offers. They now also have an app for paying and earning treats. read more

Efficient and friendly- sums up my drive through experience! Running through for breakfast- 2 chicken biscuits to go. Hot, fresh biscuits and juicy chicken. I don't fast food often, but this is definitely my preferred breakfast for fast and good food! read more

Bald Asian guy is inconsiderate and very rude. He throws food at you and screams at you. Should lighten his attitude working in customer service. read more

What isn't there to love about Chik-Fil-A? Even at 6AM the staff is cheerful and attentive. Love this place! Now you can get 8 chicken minis for $5. This is not a drill! read more

I had a great experience today at Chick-fil-A. The prices were reasonable (that being said, I did have a gift card from a friend LOL), and the service was lightening speed. The employees were especially friendly, Micheal in particular. He made small talk just about every time he passed by and me and my family felt very well. I'm not sure what his last name is LOL, but he is very easy to spot as his friendly disposition and stunning brown locks help him to stand out among others. in our seemingly unending plethora of small talk, we discussed our favorite flavors. He is a mango kind of guy, where as I am more of a tangerine kind of gal LOL. I would highly recommend giving this guy a RAISE, along with a few of his coworkersI LOL. read more