Boyfriend HAD to have routine while in Ontario. Stopped by this place. He had the traditional which…read moretook forever to make. Saturday night 8:38, the two young men working could not stop talking smack about their co-workers. Apparently one of them will walk out if he is ever scheduled with Ashton. Poutine is not for me, but the boyfriend loved it, so there is that.

Came across the border of Canada, mainly for some poutine! I figured if you're gonna go for poutine…read morego to a poutinerie! The staff and service were phenomenal! The place is dead when I went in the middle of the afternoon. The selection of poutine is impressive. I got an original in a cheeseburger. Both were good. Nothing exceptional. But still good. The cheese curds were very squeaky so fresh. Overall, not bad, right in the middle of the tourist area.

Awesome food. Awesome service. Came back from our soccer…read moregame and were greeted amazingly. Friendly faces and friendly people in general. Our server hooked us up with some great recommendations and milkshakes. I really hope to going there again next time I'm in Buffalo! -Trent J.

We stopped here for a quick early dinner one afternoon. I ordered a little bacon burger with…read morelettuce tomato onion and mustard. The little burgers are big enough for me. My wife and I shared a regular fry which was more than enough for the two of us. Fries are fresh cut and very good, as was the burger. They have a wide variety of complementary toppings available for your burger. This is a notch above Burger King or McDonald's.

Got the pick 3 breakfast. Was pretty good. Would recommend for some diner food in Niagara Falls…read more Parking is questionable but we parked in the O'Reilly's parking lot and didn't have any issue. Would recommend this place.

I felt at home visiting Betty's. The restaurant gave a warm cozy feeling…read more The decor was like walking into grandma house with the aroma of good homemade food cooking in the kitchen. The peach cobbler flavor was absolutely delicious, my only complaint was the texture of the crust. Service was absolutely amazing! We ordered chicken and waffles: chicken was delicious with the perfect amount of seasoning and the crunch was everything! The grits and fish was delicious as well, the fish was seasoned to perfection with that beautiful crunch I love!

Good burger, great root beer, float, immediate service. More people should come to this location.read more

I love a good A&W root beer, and this fast food chain brings back fond memories…read more I just so happened to order a root beer float on national root beer float day, right after the promotion started, but no one told me. They did bring out a huge sign a few minutes after I got my floats. Also, the inside wasn't the cleanest. The root beer floats were good-- it's hard to beat that on a hot summer day!

After taking in a concert in Buffalo, I needed dinner. The theatre district didn't have any…read moreeateries on my way back to the hotel that had restaurants open at 11 pm. I decided to find an open McDonald's near my hotel and found this one in Niagara Falls. Before heading up there, I placed an order on the McDonald's app: - Twenty-piece chicken McNuggets special for $5 - Medium Diet Coke Prices and deals stateside at McD's are cheaper and amazing than what we have at McD's Canada. Getting so many McNuggets for $5 was unheard of! I had no problem finding this eatery. I pulled in and hit the drive-thru. This drive-thru has two lanes. I was in the lane closer to the building. For some reason, the woman on the other end took orders from the second lane. It wasn't your usual first-come-first-served pattern. The man behind me got so frustrated that he backed up and moved over to the other lane. I then heard the woman acknowledge my being there. It was so confusing. I didn't and still don't understand this eatery's process handling customers at the drive-thru. I rattled off my order code. She had it and said to come up to the window. There was a bit of a wait because there were a few cars ahead of me. When I got to the window, I got a pleasant woman who handed me my drink and food. I thanked her and headed back to the hotel. Exiting this eatery to drive back was a bit chaotic. There was a pylon that hung out with me while I was waiting for traffic to clear before pulling onto the road. There was some pavement unevenness. I also had to dodge a couple of cars in the lot that felt like parking in a driving lane was better than in actual parking spots next to where they were. I sipped my Diet Coke along the way. It was so cold and refreshing. I was thirsty and was glad that I got a medium, which is really a humungous large. I had my food in my hotel room. I managed to eat all my McNuggets. I didn't order any sides, so it worked out. They were differently shaped compared to what you get in Canada. I liked the lack of uniformity. They were yummy, especially with the sweet and sour sauce. The following morning, I took advantage of getting free McDelivery through the app and ordered breakfast. I got these items: - Big breakfast with a hash brown - Steak, egg, and cheese McGriddle I ordered at around 7:45 am. My food came at around 8:30 am. Pretty good! McDelivery is through DoorDash. I got a bag of condiments. This place was generous with the butter, strawberry jam, and more. However, I felt like it overdid things when I got hotcake syrup. I didn't order any hotcakes, but thanks for seeing if I'd like it better than good Canadian maple syrup. My big breakfast looked like it had a rough start to the morning. My eggs were all over the place in my container, as if someone thought that it was a part of a snow globe, but without any liquid. My eggs were bland. Thank goodness for the magical bag of condiments! I normally don't put ketchup on my eggs, but they helped me digest these eggs that could have tasted better. The sausage was yummy. I liked the biscuit, which is even better with the strawberry jam on it. It was warm, with crispy edges, but fluffy. I really ordered breakfast to try the steak, egg, and cheese McGriddle. Canadian locations don't offer this item. They should! The steak was a leaner version of a beef patty. It was delicious. The egg was a folded omelette, which was much better than the choppy eggs in my big breakfast. The cheese cemented all ingredients. I am a huge fan of the McGriddle with the pancake buns with pockets of syrup in each bite, so this one was a fancier, elevated version. This McGriddle was amazing! I should have got two and ditched the big breakfast had I known that it was this yummy. It's a solid place for a late bite at night. I'd steer clear of the big breakfast, unless you like your eggs confetti-style. I hope that the steak, egg, and cheese McGriddle is a permanent staple on the menu. It was fantastic! (148)

Waited OVER 20 minutes for a simple order. There are no condiments, straws, napkins or drink…read morerefills in the customer area. Nothing. No apologies for taking so long with the food. It's ridiculous.

We gave this place a second chance partly because there is t much around. My wife chose a single…read moreburger with Cajun fries. She loved it and the small fries were anything but small it will feel two or three people easy.

Its crazy that such a busy area dont have quality food or good ratings restaurants . I chose this…read moreoption due to the lack of options ! The burger was good but too pricey- even cheese is additional $9 just for the single burger without fries or soda

First year, The Works is participating in the HCT. The hot chocolate was good with caramel and…read morecrumbled Lotus cookie. Service was fast and friendly. Ambiance is like the typical Works.

Had a craving while visiting the Canadian side of Niagara Falls, and this popped up on Yelp as one…read moreof the best options for that around. They certainly had plenty of options! Massive menu of burgers, spanning a range of style from thick to smash, flames to griddle, and even typed of meat or non-meat. Quite frankly, if you can't find a burger that calls to you here, you must be very difficult to please. It was a Sunday, and the general area was thumping, this place was about half full and the vibe was relaxed. They're not on the absolutely main drag of Clifton Hill, and honestly, I would hope that benefits them both in price of rent and who might find it easy to wander in. There is paid parking nearby, cheaper than most because to get down to the falls is a bit of a hike. The hike back will be pretty far uphill, but we made it no problem. I love that the sodas come in a giant measuring cup, not much need for a refill, but they do give them complimentary if you ask for one. We started with standard poutine as an appetizer, it was really tasty. Nice flavor on the gravy, and a large amount of cheese curds. Instead of getting more fries as a side, went for a caesar salad. Was surprised to see bacon on it, but I definitely didn't hate that. It was quite good. I got a double smash burger with a nice thick onion ring on it and their version of burger sauce, as well as a spice relish to kick things up a notch. First thing, my patties were smashed very nicely, and there was a clear crispy crust on them. Bravo, I was pretty impressed, and the flavor was robust. I loved the spicy relish, and the bun also complemented the meat well. It was a big burger, and I was thoroughly satisfied. The service, maybe could have been slightly more attentive, but really just took awhile to take our order. Once it was taken, we had no complaints. Very friendly, everything was accurate, and like I said... big drink cups means not a ton of need for refills. I would come back here again on a future visit to the falls.

Always check your to go bags. They usually miss items from your order…read more If you go inside, the register attendants and managers will ignore you in favor for the drive through or the task at hand. I've waited over 5 minutes getting awkward looks from employees, but had no one acknowledge me at the register. The food is never bad, but customer interactions are not their strong suit.

Wow I should of looked at Yelp before ordering in the app. This place is dirty. Used gloves sitting…read moreon the counter!! Eight customers standing around looking frustrated, like they've been there a while. One guy working on the register, one guy sitting at his desk and another guy sitting on a desk. Wow!!!

The manager at this location is amazing, extremely professional, she talks to her team, her…read morecustomer service is excellent. Very impressed! Food was good and presentation was excellent, speed of of food delivery was also good as the team maintained communication.

We got dinner here on 7-6-21 and the food wasn't great. My husband said his sandwich was gross and…read morethrew it away. I got something diff and it wasn't great but seemed ok. By the next morning I was vomiting uncontrollably for hours and then got hit with the most painful stomach cramps and severe diarrhea. I spent the entire day sicker than I've ever been in my very expensive hotel room. I don't think I could ever eat at any Arby's after that experience! Do better Arby's!

Today, I ordered (ORDER #95 )from their website. The drive-thru took forever, but that's not the…read moreissue. After waiting, I got to the window, only to find that my fries were missing. I returned to the same person who handed me the incomplete order. She gave me the missing item without a word, making me late for work. To whomever worked the counter : have you ever received proper customer service training?? Would this be acceptable to you?

I gave one star because I had to. We do not know how they are still even open because there's never…read moreanyone there. There is no way the chicken is real chicken. It's stringy and does not taste good. They, also, never have soda's to choose from. The one they do supposedly have is nothing but soda water. It's also very dirty in there. They should be ashamed of themselves and should be shut down.