The drive through was absolutely slammed after my doctors appointment so I decided to go inside. The bathroom and restaurant were in pristine condition. The staff were nice and welcoming. I got order very quickly. The spicy chicken sandwich and waffles fries never disappoint me. I'll be bake again during my next visit read more

Chick-fil-A - Fast Food Near Me - Parkville, Maryland

This location is really busy around lunch and dinner. Sometimes it's a pain to get in and out. Other than that , they are clean and really friendly per usual. read more

Chick-fil-A - The No Meat Hash Brown Bowl Parfait Large Vanilla Coffee - Fast Food Near Me - Parkville, Maryland

Did "dine in". At least 2 employees presumably on break were sitting at a table (slouching more accurate) goofing off and laughing loudly. When the employee bringing salad, chicken nuggets and drink turned the corner with our tray in hand. He stood there looking around for about 30 seconds. While that might seem odd, we were only one of 2 tables occupied at the time and the other table already had their food. I had to motion him over to our table. After he left I bother were NO napkins on the tray and no knife or fork. I think management needs to step up their training! read more

The service at drive thru was great didn't go in so can't say good or bad there but the reason why it's a one star is I ordered a 3 count chicken strip meal but instead of getting chick fila sauce you gave me honey mustard instead of chick fila sauce. Next time put chick fila sauce in the bag per customer request. How difficult is it for you guys to get an order right ? read more

I don't live in this area, but I had eaten here once in the past and had a good experience - tasty food and great customer service. Today I ordered on the app for curbside pickup. With the spicy chicken biscuit meal I could choose 5 strawberry jams so I did! For three meals that's 15 jams. I got hash browns and should have had 6 ChickfilA sauces for three orders. What I'm trying to say is, I got all the food I ordered, but only two strawberry jams (said 15 on the bag receipt), no honey (had requested 2), a ton of mayo (only wanted 5), and only 2 CFA sauces (should have had 6). Since I was feeding four people who allllll expected jam, I had to go inside and ask for everything that was not in my to-go bag. The worker seemed irritated (unusual for CFA - they are always so nice), but she gave me a hand full of jams (still not enough) and I was on my way. I can see where so many jams would be overwhelming, but if you can count and it's written right on the bag receipt it shouldn't be too difficult to fulfill the order as placed. The food was tasty, but my coffee was cold. Not even lukewarm. I had to heat it up in the microwave. Ewww, David! read more

I love Mr.Joe Shane he was so funny and charismatic and he gave our after party cow crowns. He paid attention to us and our needs. JOE S NEEDS A RAISE!!! read more

Chick-fil-A - THE COW CROWN!! - Fast Food Near Me - Parkville, Maryland

I pre-ordered after leaving work which is not that far from the county. Traffic was a bit much to get there. Upon arrival, you always have to fight to get drive onto the parking lot due to bumper-to-bumper traffic in the drive-thru line. I ended up parking in the curbside pick-up section and checked on-line to advise I had arrived. I went inside and didn't realize the wait. There was no clear direction as to what was happening, but thankfully I can read that pickup appeared to be in small corner not far from the registers. Some of the staff that was bringing the food out, called out the orders, and some just threw the food on the pick-up table without calling out the order's name. While waiting for my order, and among the chaos, I watched a young lady ask about her food. The one CSR advised very softly, that her name was called, but not far away from them someone else had her order, and I told her I wouldn't accept food that has now been touched and breathed over by a stranger. If I didn't say anything, I wonder if the CSR would've remade her order . We are still in a pandemic people, and no I do not want anyone else touching or breathing over my food. So as I stood at the now packed pick-up area, another order was brought out by a male server, and he called put the order. Within a minute of that order being brought out, a female server came out with an order, and just laid it on the table and went back to her business. I asked can they at least tell us the names on the order so no one is touching other people's food. There has to be a better system. At some point, I became upset and didn't want to eat my food, which I happily gave to hubby to eat for dinner and lunch another day. I beginning to see a pattern with a lot of these fast food establishments that good customer service is becoming non-existent. read more

Chick-fil-A - Fast Food Near Me - Parkville, Maryland

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Here to try the new sandwich Honey Pepper Pimento. We're sold! We know now what will satisfy our late-night cravings! Sweet and spicy! Although not as spicy as I thought it would be like a kid can eat it? Maybe taste test. It was more on the creamy/cheesy side. read more

Maybe I'm not only person who isn't a huge Chick-fil-A fan? At least the restaurants and the staff are consistently 3 stars. I will admit it's way better than the average burger chain. I'd stay away from the fries which are not crispy and the nuggets which just taste like fried bits of something. I usually get just a sandwich and then discard the bun because I'm not thrilled with plain bread. If only they had wheat or something with some consistency. Anyway, if you come here, it's the same as every other one. Life is good without a horrible burger. read more

One of my favorite places to eat in the go. I ordered two large fries with no salt... got home and it look like some one poured two medium fires in a small box. First time this happened however this is a new location to me. Still tastes good though. read more

Chick-fil-A - Imagine getting two large fries and this what you get when get home. - Fast Food Near Me - Parkville, Maryland

I really don't write reviews for things often, however my experience here warrants a poor review in my book. I hardly ever get sick after eating food, it really takes a lot. I ordered a 4 piece chicken finger meal with a milkshake and within an hour after eating it I got extremely light headed and vomited the food up. Needless to say I won't be coming back to this location. My order was on 8/19/2022 around 6pm, and overall the service was what you'd expect from the time in the evening. It was very busy, and they moved the line along at a reasonable pace. I'm a really reasonable guy, but when I get sick after eating someone's food they really had to mess it up. Isure what's going on at this location since my experiences with other chick fila's have been fine. I'm not looking for free stuff here. I don't care about coupons or a free meal. I wouldn't go back to the same location that made me sick. I just wanted to give people a heads up about this location. I'd steer clear if I was you. read more

Chick-fil-A - Fast Food Near Me - Parkville, Maryland

Service is good (though has fallen as of late - no salad dressing with a salad twice in the last four months), and food is what I'd expect, but twice in the last month I've gone in for pick-up and both times a delivery driver from an app came in with their mask below their nose, talked to employees, then walked over and stood in the crowded pick-up area. No employees said anything to him about violating this state ordinance...and the pick-up area was crowded and hard to distance. I walked to another area to wait for my food one time because it was super crowded and the guy was standing near me. When I got my food, an employee told me the pick-up area is where I should stand next time. Yeah, no thanks...not with Mr. Nose Out. read more

Chick-Gil-A is always the best fast food place. This location is always busy, especially lunch time. I recommend to walk in and you can buy take out food because of the parking and the drive way is small. It's always difficult to drive out. I love their customer service, the lady just came to out table and ask if we need pepper. She also asked to refill water for us also. I used the chick-til-A app so I can get points of each transaction. read more

Chick-fil-A - Cobb salad - Fast Food Near Me - Parkville, Maryland

Stopped by for breakfast through the drive-thru. It was roughly 8a. Thought it would be quick. This was the slowest drive-thru experiences I have ever seen at a chik-fil-a. Overall 12 mins in line. Hash brown tots were hot but everything else was barely warm. Won't come back for breakfast. read more

Friendly staff, clean surroundings. Food is OK for fast food. Good for kids. I like the salad with fried chicken and salsa dressing.

Ever since they reopened the lines are terrible. I don't understand why they need 6+ people on drive thru just standing around looking dumb. Waited in drive thru line about 10 mins just for me to be told pull to front and wait and 5-8 mins. read more

I never thought I'd have to say this about Chick-Fil-A, but double check your food and MAKE SURE THEY ACTUALLY PUT CHICKEN on your chicken sandwich ‍ I ordered a chicken egg and cheese on an english muffin. I had a 40 min drive and breakfast was ending soon. So, I grabbed it, then drove and ate when I reached work. Imagine my surprise when I got to work with my food only to find out that there was no chicken on the sandwich. How does Chick-Fil-A forget to add the chicken? Unfortunately for me, I was too far away to drive back and get the order fixed. Plus, breakfast was over already. I did check that it was in an english muffin (since it's the chicken biscuit meal I ordered with modifications). I took a quick peek at the sandwich, but I never thought to check that chicken was on the chicken sandwich I ordered. Jokes on me, I guess read more

Rude rude rude employees. Today is their grand opening... and it was a humiliating visit. I will never go back here. I had a simple order of two sandwiches and a yogurt. The girl hit multiple orders for the yogurt. And didn't realize she was overcharging me. I let her know that was too much I am being charged for. And then she realized her mistake (Which is fine). But then left me while 7-8 cars road by and got their order. It took 10 minutes for them to figure out how to delete this item ... and they just didn't come back. So I had to yell out "hey is anyone there?!" Because no one was coming back... and then they answered rudely and said I need to wait. And I said I have been waiting a long time to delete one item that she made a mistake. And the worker never said sorry. She rudely yelled at me saying with an attitude WELL YOU COULDA CAME INSIDE!!! Like a trash bucket of a lady. Her small brain forgot that I am a paying customer and yelled at me... meanwhile I was trapped in the drive through line and could not come inside even if I wanted to. When all I was trying to do is find out why I was left alone for a long time. And then a male manager came up and wasn't even apologetic. I said are you the manager? He said "one of them" aggressively. I am so confused lol is this Taco Bell?!? I am used to people sooo kind at Chick-fil-A. The chickfilas in Harford county are WAY better. Overall experience took a half an hour, ended up not getting my food, and left with a bad memory. I encourage others to not waste their time. read more

Had to go to Safeway, Chick-fil-A is right next door. Since I hadn't eaten anything today, I decided to get something to eat first before heading in to Safeway. I ordered the Cobb salad with crispy chicken and a chick-fil-a sandwich. I was asked what kind of dressing for my salad and if I wanted any sauces for the sandwich. I asked for honey mustard dressing for my salad, which I received. Then I asked for honey mustard sauce, mayo and ketchup for the sandwich, which I did not receive, therefore, I don't want the sandwich. Why ask me, if you're not going to give it to me? It's the small things that matter. I didn't think I had to check my bag and I thought the staff would be competent enough to get a two-item order correct. I was wrong read more

I love Chick-fil-A! This location usually never disappoints. They were very busy but still manage to get your items to you not only quickly but with a smile on their face. I had a coupon for a free sandwich so I of course used that. I don't have much to say in this review I mean Chick-fil-A is amazing! Their cookies and cream milkshake is bomb and the peach one in the summer is even better! I also appreciate that they never hassle you when you ask for sauces because maybe you like honey mustard on your chicken sandwich and maybe you also like to dip your fries in Polynesian sauce! Chick-fil-A, we don't deserve you! Thank you for making it "your pleasure" to be so amazing!!!! read more

I don't understand the negative reviews. Probably because we order from DoorDash multiple times and the order is accurate, fast and tasty. I wouldn't recommend the drive thru since that is sheer mayhem. I Strongly recommend delivery whatever service you use. Be prepared for steamed fries but they still taste good. I really love the plain chicken sandwich with waffle fries. Right after I eat it I take a nap. What's in this stuff? Oh well, it taste good and it's pretty simple food you can't screw up. read more

The worst service, location, and speed of any chick-fil-a in existence. I considered popping the curb and eating scraps out of a dumpster over sitting there with my d*** in my hand. The silver lining was they did say my pleasure, which I'm sure it was taking that long. read more

At the suggestion of an Elite Yelpie I uploaded the Chick-fil-A app. I ordered lunch via the Chick-fil-A app. I identified myself and of my mobile order at the order station. I was instructed to pull up to the window. I was handed my requested menu items. I did not any difficulties at this Chick-fil-A location. I was happy with my ordered lunch. I am looking forward to utilizing the Chick-fil-A app for future Chick-fil-A purchases. read more

The shift manager named Caleb gave my boyfriend and I horrible service last night. We arrived at 8:50pm before closing in the drive thru line. The sign clearly reflected as open at the time we arrived. Only one car was in front of us being serviced. As soon as it was our turn to go next they turned off the speaker to accept your order and said nothing after we repeatedly said hello. Afterwards we pulled up to the window and the staff refused to open the window. Caleb the shift manager didn't care that we were in line prior to closing. He refused to listen to us and said sorry we are closed. Piss poor rude customer service! read more

I went the drive-through I thought it's going to be fast no big no I was stuck in the line for half an hour horrible service should go inside Don't go there if you need to be somewhere in 15 minutes you can get out on the line read more

Unfortunately, this chick-fil-a has really gone downhill. Not sure what took place...but the portion sizes are very skimpy, the drive thru lines are incredibly long, and the orders are frequently messed up. I don't think they will be open for much longer, and honestly I hope not because it bring down chikfilas amazing reputation. I drive out of my way not to go to this one or I just won't have Chick-fil-A at all. Just giving honest feedback read more

Slowest service and least enthusiasts employees of any chick fil a I have ever been too. The food was still delicious and the service was still better than most other fast food chains but it was not chick fil a quality. I also had to wait 10 minutes for my food after already waiting in the drive through. Not a great look for chick fil a's reputation and I hope this location can get their act together. I am updating this upon dining inside. The inside atmosphere seems chaotic and unorganized. Not like the normal well oiled chick fil a machine. read more

3 days In a row they completely mess up my order then when I go in they make me show my ORDER rip it out of my hands ( while 5 other customers are complaining about how this location is taking a turn for the worst ) then after every team member looks in my order and passes my food around they put the same food in a different bag with my things that had been missing IF YOU WANT YOUR ORDER TO BE CORRECT AND BE TREATED GOOD DONT GO TO THIS PLACE !!!! read more

This particular Chick-fil-A continues to be the worst CFA franchise I've ever visited - and certainly the worst in the Baltimore-metro area. I am not exaggerating when I say, there is at least 1 thing wrong with my order or visit EVERY SINGLE TIME I visit. I don't know if Management ever reads online reviews, but it's evident this location has consistency and staffing issues that need to resolved. On a recent visit, I watched as an employee screamed into a Facetime call with a Manager lamenting that no one (including the GM) knew about some Marketing promotion that had been posted on Instagram as a Customer stood there waiting for the item. Every other Chick-fil-A is able to function smoothly with "kids" as employees -- but this location seems to struggle. Instead of being frustrated going here, I've lowered my expectations and check my food before leaving. That's disappointing. read more

Good service -but old oily fries. Never had Chick-fil-A fries I didn't like until theirs. Something is off.

Went through the drive-thru to get some breakfast saw the manager put container on the ground! Then he left it there for 3 minutes to keep the door propped open then took it inside to transfer it to serve it to customers read more

Chick-fil-A - Orange juice - Fast Food Near Me - Parkville, Maryland

Used to be a decent place. Highly trafficked but now they did away with curbside and it's a hot mess. 15 mins in the drive they to get dinner sigh read more

Worst ChickFilA restaurant I've been to. Service is terrible, food takes too long, they forgot multiple items & management refuses to give refunds on mobile orders. Just go somewhere else. would give 0 stars if possible read more

Over 25 minutes for an online order is totally uncalled for!!! And they didn't get my order correct after 30 minutes and explaining what my order was. To top if off one employee came over to ask and after I explained she just went back to doing nothing. Skip this restaurant and go to a different one. Not even a free ice cream cone. FAIL!!! read more

I did a lunch order for my job for pick up and we sat 30+ mins at curbside then my coworker came and the salads did not look fresh and my food was missing never again at this location, then I called and still no help read more

Probably the slowest and also worst employees of any chic fil a I've ever been to. Seems like a crappy, no one cares McDonald's in there. Got my order wrong, no utensils, all that kinda stuff. read more

I probably won't go to this Chick-fil-A anymore. I live in the Timonium area, so I usually frequent the Cockeysville and Hunt Valley locations. I've gone to many of these over the years, and this is the worst one. The service is very slow, and the food was very mediocre. Tonight my wife and I went here around 7pm. I had the 4 piece chicken tender meal, and my wife had the 8 piece nugget meal. The cashier was slow, and kept checking his cell phone while ringing the order. At one point he had a phone in one hand, and my drink in the other. Seriously? I also don't like that this location keeps the sauces behind the counter. Seems very cheap and something I'd expect of a lower quality fast food location. Plus the guy gave me like 8 packs of sauce. I would have taken less. The wait in line to be rung up wasn't bad, but there were a good 10 or so people waiting for food. The 8 pc nugget my wife had was overcooked. However my tenders were very strangely cooked (see pictures) My 4 pc tenders were fried, then grilled. What in the world? To top it off, some pieces weren't cooked all the way. My guess is that they fried them, thought they were undercooked, then grilled them. That is weird! They should know how to cook chicken, I mean come on! The mac n cheese was decent, and the fries were nice and hot. However neither were up to par with the other locations. Fries were a bit over cooked. I could imagine how bad they'd be if they were warm. Overall, I give them 1 out of 5 stars. I'd give them 2 stars if all the chicken was at least safe to eat. Whoever owns/manages this place, needs to fix it. Since I only witnessed the night shift, it's hard to say how good the morning/afternoon shift is. If they mimic this night shift, then they're in real trouble. I really love the company and I enjoy the food, but this is a poor example of Chick-fil-A. read more

Chick-fil-A - Fast Food Near Me - Parkville, Maryland

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Every time I go there they are busy, but even with the high volume of cars, they get the job done and right every time. Truly amazing to me.

They got the C-squad working here all the time, all the days... if I ordered nuggets they'd forget the sauce if I ordered salads... no dressings. These clowns need some adult supervision it would appear. read more

For any other fast food place, we would never even consider it if there were 20 cars ahead of us in the drive-thru lane, but Chick-fil-A is different. We went through on a Tuesday afternoon and had our food in about 15 minutes. Ever server was polite and our food tasted especially good--maybe it's because we don't get out much now--but it was a great treat. read more