I should have realized something was off when I checked this yelp page and saw all the negative reviews. But honestly, I had already arrived and placed my order when I looked at yelp. When I first got there, the one employee at the register was busy, helping a woman with her already delivered order. Eventually, he finished and then seemed to forget that I was waiting to order. A minute later, I caught his attention and waved at him, and he remembered that I was waiting and came back to take my order. Simple order... Number one with fries. He asked me if I wanted it spicy or classic. I said classic. This is where I need to own part of the blame, and the reason I'm giving two instead of one star. He heard me say classic... And entered it as a spicy sandwich. If I had read the receipt when he handed it to me, I would've caught the mistake. Instead, when the food came out and he said spicy sandwich, I got confused and checked my receipt and realized he had put it in incorrectly. I don't think I would avoid this spot in the future... But I would definitely make sure to triple check my receipt. read more

This is the worst Popeyes in the whole USA the food is reheated in a microwave or something I don't know what they're doing to it but it is the worst Popeyes I have ever tasted it's terrible if you eat here and don't get sick you should get a lottery ticket because this is a bathroom waiting to happen they do not cook the chicken the way they're supposed to I repeat it is not fixed the way it's supposed to it comes out hard as a brick dry as a Sierra Desert they should close this place the health department should close it rats come around the parking lot while you're sitting there eating it's terrible and if you don't believe me go try it yourself and then kick yourself in the butt read more

The new Popeyes fish sandwich dropped this Thursday and I made it a point to get one this weekend. Another thumbs up to Popeyes for a good fast food sandwich. A hefty piece of fried flounder sandwiched between a buttered brioche bun with a Cajun tarter sauce and two pickles. Flavors all reminiscent of the ever so popular chicken sandwich. 4 stars for the sandwich, but 2 stars for the lack thereof customer service and lukewarm food. But clearly no one is visiting this location for the customer service. However a bit more effort in the service could potentially offer a better customer experience. read more

Popeyes Louisiana Kitchen - Popeyes Fish Sandwich - Chicken Wings Near Me - Baltimore, Maryland

This is by far the worst Popeyes I ever went to in America you can't even get the deals off the app. Nobody speak English. This is the most worst Popeyes I ever seen in my life. Irate them no stars. read more

As we were riding by Popeyes, I remembered I had a Popeyes Reward validation code for a 2-piece chicken with a biscuit with the purchase of a large drink. Never having used one of these before, we popped in to see if the code would work, and it did! The staff was very friendly and welcoming. My order was filled in no time, and I was on my way. Popeyes chicken has always been a favorite in our family Today, I received a leg and a thigh - both mild, crispy and delicious. The biscuits are always baked fresh and are really good. Thanks for the Popeyes Rewards - it pays to do the survey on the back of your receipt and get rewarded! read more

Popeyes Louisiana Kitchen - Free 2 pc. chicken and biscuit with purchase of large drink - Chicken Wings Near Me - Baltimore, Maryland

Came in because my neighbor invited me out. I don't frequent here at all. We noticed that the area was mediocre and lacked any care or thought. Not sure how often they clean up, but it shows. After ordering, we stood to the side near the fountain drink station. I noticed that poor fountain station needed a thorough cleaning. When you can see cobwebs under the spout or the signage of the drinks, it's time to clean. Shame I left my phone in the car, because I do not want anyone to feel like I am lying about what we saw. While others were wearing mesh hair coverings, there was one lady wearing a hair bonnet. Oh as we were leaving my neighbor checked the bag and saw their were no utensils given. I guess you have to ask for utensils now. I will say that their mash potatoes are still on point. read more

Dirty, dirty, dirty. Would give it less stars if possible. The drink machine had particles floating in the tray underneath the dispense area-looked like minced garlic or Styrofoam, I drew it to the young man's attention who was behind the counter and he said they were not in my drink, true, but why are they there? Another young man came out frequently from the back looking like an addict that cooks chicken, totally with an attitude and filthy. He does not look like he washes anything. Never again will we go there, dirty and sloppy staff. read more

Went inside... no one had on gloves! I watched a lady make a sandwich. She grabbed the bun and the chicken with her naked hand smh

If I could give them a minus 5 stars I would. They have the worst app and this location (Joppa Rd 21234) NEVER has the full order I ask for. They send me lots of emails with offers but what's the purpose--where's the food? Who is managing this place? I have complained before so higher management has to hear of the complaints but they still suck. So today's complaint-trying to order on the app and I get an error message. When you go to contact them you get a bot that tells you they'll get back to you in 24-48 Hrs. Maybe I should wait to eat until then. Going across the street to either McD's or Burger King. read more

I'm really sick & tired of this location. I've been tolerating disrespect & absolutely poor customer service from this place. But now, I'm making sure this review is a scathing one, and a sight for sore eyes. IF I COULD GIVE NO STARS, I WOULD. I'm waiting on this place to close indefinitely. I called & called, to literally curse someone out about this because I've EATEN out of the container. The recipe does NOT call for meat inside of the bean mixture for their Red Beans & Rice. So, I have this visceral-looking mystery meat in front of me. I'm heated. I'm never eating at this place again. You guys have been warned. read more

Popeyes Louisiana Kitchen - Mystery meat out of my Red Beans & Rice. - Chicken Wings Near Me - Baltimore, Maryland

$9 for two wings and fries? Could not believe it! Went through the drive-thru and was surprised by the total given to me at the window. I asked for the receipt. The woman said she charged me for a 2-piece dinner because she wanted to save me money, problem is, she didn't know the real prices and actually overcharged me. The kick in the teeth is when I opened the box to see overcooked and smaller than normal pieces. Now, taste. I love Popeye's but this box was not great... I usually get the spicy chicken sandwich, and should have this time... read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Baltimore, Maryland

Very poor service, cancelled our order. Kept getting the order wrong. Not sure if they was serious or playing so I took my money elsewhere. I do not recommend this location. read more

Pissed! Waiting 45 minutes and my 6 year old has apparently an extra spicy chicken sandwich. She's crying hysterically when on the wrapper says C but you can clearly see all the hot sauce dripping off the chicken! It's spicier then the spicy one we have! I'm so pissed right now! 45 minute wait, now dealing with a crying 6 year old so my food is now cold and not going to be eaten. Waste of time and money! Thanks Popeyes read more

Popeyes Louisiana Kitchen - Extra spicy sauce running off the Classic sandwich! - Chicken Wings Near Me - Baltimore, Maryland

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Went in & got fast, efficient service. What more can you ask for from any Popeyes location. My cashier was polite & helpful. The Young Lady that prepared my order was very polite, sweet and mostly importantly, didn't mess up my order. Well done... read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Baltimore, Maryland

Omg, I will never visit this spot again, went here picking my son up from work in the shopping center, been craving Popeyes for days. I was so disappointed, they had no mild chicken, it was about 9:30 at night and they act as if they were about to close, no onion rings, no apple pies, burnt chicken, tough and hard, I even told the person if my chicken that I just order was like the guys in front of me, whom got out of his car to go to the door to complain, I heard him say the chicken looks like it was cooked yesterday and reheated, no thank you, she said it was fine, got home and it was just as the guy described, I went to bed hungry, next day dropped my son off and went to get my refund. read more

Popeyes, Popeyes, Popeyes...whhhhhy do we always have what could've been a beautiful experience always turn into some wretched comedy? I went to Popeyes today (7/26/20) for a spicy chicken sandwich. The line was going out into the street, so I knew that I was gonna have a fresh, hot meal. Something told me to get mashed potatoes for a side, but I didn't trust my gut enough, and got the Cajun fries. It was a hot day, and I get it- working in a (seemingly) hot environment could cause one to be a bit annoyed. That's the vibe I got from the cashier. I gave him my card and he didn't give it back right away. He actually walked away and it made me panic a bit. He gave me my drink, my food and THEN gave me back my card. I did get a receipt. I didn't, however, let his lack of customer service deter me from the happiness I was about to partake in. I reached in my bag for a fry. It was crispy...and cold. I was slightly annoyed, but hungry. I was on my way to work and didn't have time to go back. The fries had a good taste, but I just couldn't fully enjoy them. They definitely would have been better if they were fresh. The sandwich was filling and good. Bread was buttery and the spiciness of the mayo/sauce complimented the chicken breast perfectly. That part was pretty satisfying. The last thing that through me in for a loop was the fact that there were no napkins or a straw in the bag. I literally had to use a giant piece of tissue paper from my back seat. The tastiness of my sandwich was not enough to get more than three stars. It's a lot having to work through Covid-19, and I get that working in fast food isn't the greatest career of all time. But, it's literally customer service. Make an effort. I promise it'll make the transactions between customers and staff members much better. read more

Popeyes Louisiana Kitchen - Spicy Chicken Sandwich Combo: Very satisfying. - Chicken Wings Near Me - Baltimore, Maryland

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Ok, normally this Popeyes is alright except for sometimes the food service is a little quick and rude, but this is how they packaged my chicken sandwich... thanks I guess I mean all the ingredients are there but it looks like they just threw it in the bag, is this how y'all be working? Damn :( kinda upset, imma still eat it tho so what can ya do except grab an extra 20 napkins and kill the environment read more

Popeyes Louisiana Kitchen - Classic Chicken Sandwich Combo - Chicken Wings Near Me - Baltimore, Maryland

Do I honestly need to explain why this place only gets one star? If you're not from around here my suggestion is literally to stay far way from any Popeyes. read more

Popeyes sent out coupons to use at their restaurant's, well my daughter and myself each had a coupon and was told we couldn't use them their, I'm not understanding, after reading the coupon no where on there does it say at participation Popeyes. I'll take my business elsewhere I know when people of color aren't wanted read more

I when to Popeyes back in the end of June 2020. The manager the rude and the employees was rude. I order a two piece chicken box with biscuit but the cashier was rude because, I wanted to change one piece of chicken too a chicken leg. Lastly they were rude and they didn't want to help me. I will not go there again read more

The majority of my shrimp were just burnt fried crumbs (see pic) and my biscuit was so dry and burnt or old (see pic). The mashed potatoes were amazing and so was the frozen mango lemonade. Service speed has improved! Normally if I go to Popeyes in the past it would take at least 20 mins this time it took less than 5. read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Baltimore, Maryland

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Well first I had to walk past 2 employees who were smoking literally right up against the front door and then when I got inside notes that place was FILTHY. AS IM CONTEMPLATING SKMEONE WALKED UK TO REGISTER AND HE LOOKED UP INTO THE AIR ! Finally I said are you ready. He looked so dumb I just said never mind and left. Am headed up to another location now. read more

The literal worst popeyes ever. Took 30 minutes for 2 sandwhiches and 5 tenders. They messed up my order twice. And these mfs prolly can't tell their left from their right. read more

Popeyes Louisiana Kitchen - Garbage. - Chicken Wings Near Me - Baltimore, Maryland

The place is over flowing with chicken mixed in with the fries- falling off the stand. The staff don't have their hair covered or gloves. The chicken is missing a key ingredient- and tastes bland, stale, and undercooked. It also seems as though everyone's order is done incorrectly. I was overcharged and received less chicken. The wait is so long - that it seems pointless to try and get a correction. Why is the wait so long? There are maybe 2 cars in line, and 2 customers inside with over 6 people working. read more

I have consistently experienced poor customer service at Popeyes. On this particular night, December 5, I attempted to purchase a chicken sandwich for dinner. I got to the drive through at 9:08. I sat and moved one car length by 9:20. I parked my car and went inside to order. After waiting for an associate to take my order, she said they were not serving them because they were out of stock. I wish this information would have been communicated sooner. I was highly disappointed in the lack of communication and disrespect for others and their time read more

Not sure why this place has so many bad reviews, every time we stop in the food is hot and we are waited on quickly. We stopped in the other evening for a chicken meal but wasn't leaving without trying the new fish sandwich and let me tell you, it lives up to the hype. Hubby and I loved the sandwich so much that we finished it before we even got home and I'm just glad we tried it when we did because I have a feeling they have another chicken sandwich "fiasco" on their hands because these are the bomb. Miss. Marie and her staff were so friendly in spite of how crazy busy it was, there was a line around the building for carry out though God knows why everyone has gotten so lazy that they can't walk inside, I was 1 of 2 people in the lobby. read more

BARF. incorrect orders Are you kidding me I ordered mashed potatos and they give me beans w rice It's ew ew ew Popeyes shut down ur store for maintenance for 1 1/2 years to make ur orders better. And DO NOT GO. Only foe rude people I hate Popeyes I recommend that no incorrect orders nice try Popeyes. read more

Don't get me wrong I love popeyes but sitting in ur drive through seeing all those mice kinda freaks me out. There were so Many MICEEE read more

Popeyes Louisiana Kitchen - U have mice - Chicken Wings Near Me - Baltimore, Maryland

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How can you knock Popeyes??? You know exactly what you are going to get and they serve you what you expect! The young gal that served me was friendly and helpful...and was interested in making my order complete. The food was perfect and hot---another happy Popeyes customer and at this location. And to top it all, they had a manager special that couldn't be beat. read more

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I have given this place a few chances just wanting to grab a bite to each for lunch but this is forever my last time I ordered the 2 can dine $10 what was I thinking I didn't know you could burn chicken and it be undone at the same time. For $10 you should go to Royal farms down the street and grab a bite to eat. Whoever runs this establishment should be let go. The drive thru wasn't working had to order at the window the young lady was so far from the window you just about had to yell your order in the window. Establishments need to get it together high prices for crappy food and service. read more

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Chicken was burnt and tasted like old fry oil gross I waited in line for 10 minutes for the chicken to be over cooked read more

Popeyes Louisiana Kitchen - Burnt chicken - Chicken Wings Near Me - Baltimore, Maryland

We decided to try their chicken sandwiches. The oil they use for the chicken is clearly old and not changed frequently. The chicken exterior is DARK, rubbery, and it was cold. We ordered two plain sandwiches. One was screwed up and had some spicy sauce all over the bun. Drink orders were wrong. Fries were cold and soggy. No pride in their work or food. I will never return. Don't waste your money or time. This location has no standards. read more

Popeyes Louisiana Kitchen North Plaza Shopping Center 2016 E Joppa Rd, Baltimore, MD 21234 (410) 665-2277. We have had so many problems with this place in the past I can not believe we fell for an ad and gave it another try. We were pleasantly surprised. The place was clean, they actually waited on us, our order was accurate and the taste was right on. We have seen KFC slipping lately and may switch to Popeye as a chicken choice. We may go as far as trying to get a turkey this next season. Who knows, we may get lucky the third attempt. read more

Popeyes Louisiana's OVER FRIED Kitchen! I use to enjoy coming to this location. Keyword there was USE TO folks, USE TO. Lets start with the cashiers. Bad Attitudes and Bad Service! If you don't want to work at Popeyes, then QUIT. No one is forcing you to stay there. Whatever happened to service with a smile?? The Cook- why can't you fry chicken properly?! Why?? UGH! The spicy chicken is ALWAYS over fried! Also, the prices have gone up. Since when did 2 legs and 1 wing (no meal) become $6.01?? It use to be $4.83. Too bad Bojangles is far because I would go there instead! read more

Only go here if you want screaming children behind the counter, ghetto service. Incorrect orders all the time. And store hours that seem to coincide with whenever the employees decide to show up. I cannot imagine corporate knows how this place is ran. Wish I could give it negative stars. read more

Best chicken sandwich!! The hype is real I repeat The hype is real! Get the spicy chicken sandwich if u love u some flavor read more

Literally the SLOWEST Popeyes EVER!! If you're in a rush to get food you're better off eating at home! I have a 30min lunch break I sat in line for 20min of that!! Like seriously the employees look and act like they don't want to be there. I wish chick-fil-a (which is next door) could send their employees over to give a course on speed and customer service. I mean the food is pre-cooked. It's not like they have customers!! There was literally no one inside and no customer in front of me. Definitely won't be back unless I have time to WASTE!! Smh read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Baltimore, Maryland

I went the other night and waited for 20 minutes in line. Ordered a chicken sandwich combo meal with coleslaw. I only eat at Popeyes if they have coleslaw. Get to the window pay and the cashier and she puts my bag down and says "you got coleslaw" and I say yes. Walks away, comes back hands me my card and then says "we don't have any do you want anything else?" I'm annoyed because I believe she knew this before she swiped my card. I then told her I will just take fries. She handed me the bag that had been sitting there all along and said "ok, cool, cuz I thought that's what you wanted. I pull off and then realize she dumped fries I'm the bottom of the bag without a fry holder and the bag was greasy. I'm just wondering does Popeyes even want to give good customer service. read more

I'm over this location!!! The customer service is HORRIBLE!!!!! Also they're always out of something and food is hit or miss and never consistent. Do yourself a favor and go somewhere else!!! Chick Fil A is wayyyyy better and more professional and just across the lot from this horrible place!!!! read more

Sign says 10 am open , sit in line for about 10 minutes for some guy to tell me they don't know when they are gonna open ... what a joke btw I was in line at 11:15 read more