Chick-fil-A

I went to Hangry Joes in short pump while waiting to see Moana 2 Friday. As you know regal doesn't…read morehave food and I was starving. There was one cashier and what looked like two cooks. The cashier was taking orders, packing order, quality control, giving orders to customers and taking orders to customers dinning in. It was quite amazing how he did it all with a smile. I waited about 17 minutes as all food is cooked fresh to order. I ordered the medium chicken tenders with waffle fries and Ginger Ale. The food was so hot and fresh and spicy like I like it. If you don't like your lips to tingle medium may not be for you. The restaurant was pretty quite other than some high school students in the back. Give yourself time to order as food is made to order. Returned the next day for my son to try it and he picked up the mundo chicken Sammy! Listen this to thing was basically the size of two patties from the place with the cow! Lol teenage boy approved!

I ordered the mega sando (chicken sandwich) with medium spice ($11) to go. The chicken was quite…read morebig and had great seasoning. The medium spice was just right if you want a small kick(next time I will try hot). The slaw and sauce mixed very well together. I was quite surprised with the flavor and size of the sandwich, it definitely exceeded my initial expectations. Overall a good fried spicy chicken sandwich spot, I would definitely come back again. Food(50%): 7.6 Staff/service(25%): n/a Value(25%): 7.0 Overall: 7.4/10

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Buttermilk and Honey

4.2(277 reviews)

1.6 mi

I was finally able to come in to the Shortpump location on a beautiful Sunday afternoon after…read moreshopping. I had this place in my bookmark for some time now, and I was very pleased with almost everything! I was very satisfied with our meal overall, I would say the mac n cheese while well seasoned, was slightly over cooked, there were some hardened pieces of noodles in the mix. Now the customer service was great, I didn't catch the gentlemen's name who was working alone, but he was very friendly and attentive! Unfortunately the cleanliness can be better we had to wipe down our own sitting area and the floors were kinda sticky. Granted there was only one person working, so maybe that could be the reason? Overall I would come back, maybe try the downtown location next.

I went on a road trip to Richmond and got hungry along the way which prompted me to stop here after…read moreI did some shopping. This place is located in a shopping center as a standalone location. Parking is plentiful as well as the interior seating. The staff was very helpful and friendly. Ordering is done through a kiosk at the counter and if you need to customize anything after ordering speaking to the staff is not a problem. I ordered the chicken tenders that come with a side. The meal which came with five tenders and I got the crinkle cut fries. For sauce, I got the honey mustard, mambo sauce, and the hot honey. The food came out hot. The chicken tenders were crispy and well seasoned. The fries were hot and crispy. Of the sauces, I liked the honey mustard the best, but that's usually my go to when I get chicken tenders. If I am ever in this area again, I will definitely stop by this location. Highly recommend.

Inside of short pump location

Southern Hospitality chicken sandwich, Mac & Cheese, collard greens

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Sunday's a good day for chicken.

Shake Shack

2.8(25 reviews)

1.3 mi

Visited Friday, July 10 around 3:30pm. Nice parking lot and a clean, new store. We ordered ahead on…read morethe app to snag the Free Fry Friday deal, and friendly staff greeted us as we walked in and delivered our food right to the table. This location has gender neutral restrooms. Our order: a SmokeShack burger with extra ShackSauce on the side, a plain hot dog, the free fries with a cup of cheese sauce, a s'mores shake, and a complimentary cup of water. The verdict: The burger was excellent -- very juicy with a crispy, proper smash-burger sear. The ShackSauce wasn't for us -- it has an unfamiliar tang we couldn't quite place (Dijon?), so you may want to taste it first before committing. Fries were fresh and crispy, but I still prefer fresh-cut fries elsewhere. The s'mores shake was delicious, but a suggestion: get wider shake straws! It's nearly impossible to pull the mix-ins through a regular straw. App feedback for management: The app needs cheese sauce and ShackSauce as add-on options for online ordering -- we had to request them in person. Menu suggestions: Hot dog topping options are also limited; relish should be a standard choice, and chili would be a great addition. And personally, we'd love shredded cheese as an alternative to cheese sauce on both the fries and hot dogs. Worth noting why the prices run premium: Shake Shack uses 100% all-natural Angus beef with no hormones or antibiotics ever, and their shakes are made with real frozen custard -- spun fresh with real sugar and dairy, not syrup mix. The "fine casual" approach means fast-food speed with better sourcing, and you can taste the difference in the burger especially. IMHO, we'll definitely be back to try more of the menu.

Clean outside, new building, looked good…read more Inside, kiosks were smudged with dirty fingerprints, nobody greeted me, and food prices were a horrible value. Only a couple of people in the dining area and about 5 employees behind the counter. When I went to find a seat, the third table I got to was clean, though there was trash on the floor under it. Lemonade was a cup FILLED with ice and topped up with what was a 24 ounce cup with probably 10 oz of lemonade for over $4. Fries were fresh, but the spicy seasoning was too heavy. The hamburger was sort of dry and not all that good. I know McDonalds makes a better burger for a LOT LESS money. At these prices, I was expecting a burger worth writing home about, but it was below McD's quality.

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Mezeh

4.2(328 reviews)

0.3 mi

If you are on a healthy journey, this is one option. The trick is how you pile this bowl. There is…read morea smaller bowl that can serve as an option if you are trying to eat less. On this visit, we ordered two regular rice bowls. The food here is so fresh and there are many more options than CAVA. There, I said it. Both are good options. We opted to eat here. The staff here is friendly, helpful and professional. Eating here is a delight. The prices are decent. Join their rewards club and you'll get some perks.

I like their bowls. They have various protein options and many toppings too. I like their…read morecaramelised eggplant. The portion quantities are huge .

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Cook Out

2.9(48 reviews)

0.3 mi

so I ate half my tray and a whole box of fries before finding someone's hair in my food. looks like…read moresome guys beard hair or something. I'm pregnant and this is making me want to throw up I'm never coming back. yall need facial hair nets or something

Was on point with the order. You get what you get for a fast food place. Not bad at allread more

Hair

Tiny nasty burger. This is your food???

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Close up straight out of your wrapper!!!Not a hamburger. Blick!

The Cocky Rooster

4.1(99 reviews)

1.4 mi

My girlfriend and I were absolutely craving wings. I haven't had great luck at wing stop, and with…read moreBuffalo Wild Wings gone from short pump we decided to try out cocky rooster, and let me tell you, we were extremely happy with the food. We were starving and wanted some left overs. Ended up ordering online 2 orders of 15 wings, 30 total. We were able to divide each order into two different sauces giving us 4 different sauce tossed wings. Absolutely incredible wings. The wings had a ton of meat on them, we were able to ask for all flats for a small fee which was awesome, they're our favorite. They were ready as soon as I walked in the door. Maybe a 15-20 minute tops turnaround on the online order. We got: -Kickin Cowboy (Honey BBQ) -Truffalo (Truffled Buffalo) -Vampire Parm (Garlic Parmesan) -K-Town Rolex (Korean BBQ) -The ranch was in larger to go cups than I was expecting so I was really able to give these wings a ranch bath, didn't run out of it. Every single one of those sauces was amazing. I can't recommend this place enough if you are looking for some great wings. 10/10 experience would recommend to anyone I know!

First, when you walk in your are greeted by a kiosk. No people. YOU input your order on the screen,…read moreit asks for a tip - no humans yet. You pay. Somebody yells your name and YOU pick it up. When done, YOU bus your own table. No humans. So what is the tip for? 5 wings and fries is like $13. No drink. A little pricey but ok. The wings; Garlic Buffalo, with ranch fries. The fries were good. Coated with a batter. So if you like regular fries, not sure you would like them. The wings tasted OK. The sauce was pretty mild and packed with I assume jarred garlic bits. The wings were soggy and swimming in sauce. I ate 3. No point in wet soggy wings. The portion was very large - cook the wings longer? I am not sure of the reviews. Maybe this place is new and it is a hit and miss. Maybe people come out to the eating area so they can see what's going on? The look is standard chip shop. Nothing fancy.

K town Rolex boneless

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Truffalo Wings Fries

Sonic Drive-In

3.1(55 reviews)

0.5 mi

Two stars because when I get food, it's delicious, but the shakes, or blasts as they call them, are…read moreon my last nerve. I've gotten more than one with a handful of candy on top, but no candy throughout. I originally called the store and asked the manager if that was normal, he apologized and I went back for a replacement which was made correctly (candy throughout). I went back like a month or so later and the same thing happened. I didn't bother going back for a replacement or calling. Today I went through the drive thru, wend I asked before I ordered of the can't went throughout asmr it was confirmed that candy went through the whole shake so I ordered one. Once again, only a small handful on top, and as I dig in, nothing but ice cream. Sonic blasts are delicious. I wish sonic actually made them and sold them

Love Sonic happy hour, but you failed. 2 large limeade slushes and one cherry limeade with Coke…read more Guy who took the order said he's have to make it. Ok. That's your job! Double checked when we paid. 2 large limeade slushes and a cherry limeade with coke.... Ok. Get the drinks. Dive off. Daughter says. There's no Coke in my drink. Thanks.

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Arby's

3.2(46 reviews)

0.3 mi

First things first, it has to be a really good place to earn a 5-star review. This Arby's…read moreabsolutely deserves it. It is hands down the cleanest fast-food restaurant and restrooms my wife and I have ever been in. Yes, even cleaner than Chick-fil-A, and the food is better too. We make it a point to stop here whenever we're heading south or on our way back home. Every single meal we've ordered has been fresh, hot, and consistently good. On this trip, my wife had the turkey club sandwich with curly fries. I ordered one of the new Meat & 3 meals, the fried chicken sandwich, which came with small fries, a cheese stick, and a peach cobbler roll-up. Everything was excellent. We dined in, and like most times we're here a manager walked around checking on guests and making sure everything was good. We were talking about how much we enjoy stopping at this location because of the food quality and how clean the restaurant is. I mentioned I had been talking with the gentleman at the table next to us who was eating the chicken vegetable soup, he said it was very good and had plenty of chicken in it. The manager asked if we had tried the zucchini bread. We hadn't, so he left and came back with a muffin for us to try , it was very good. The new peach cobbler roll-up is excellent, and I really hope it doesn't get discontinued. They used to have a caramel cookie that was the best and unfortunately they stopped selling it. Overall, this Arby's sets the standard for fast food. We'll keep stopping here every chance we get.

Honestly one of the things I missed most about Virginia while I was travelling for work was an…read morearbys I trusted. Whenever mom and I stop here for lunch, it's always hit, delicious, and the service is great. I love the kitchy statues randomly throughout the place as well as hanging from the ceiling

This place is huge

Everything in the meal

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Turkey club

Dave's Hot Chicken

3.6(54 reviews)

0.1 mi

While visiting Richmond, we decided to stop by Dave's Hot Chicken because the boys saw it on TikTok…read moreand had to try it. Of course, they wanted to do the challenge and try the hottest level--the "Reaper." But baby...when I found out it required me to sign a waiver?! Yeah, that was a hard NO for me. So we played it safe--one got the medium, and the other went with the hot (or super hot--whatever is right under that Reaper level). Now for me--I kept it cute and went with the mild slider and fries. I only ordered one slider because I saw how big they were on someone else's plate, and I was right--it was HUGE! And let me tell you, it was actually really good. The chicken was flavorful, crispy, and cooked just right. And listen... I am not a coleslaw person at all, but theirs? Surprisingly good! The pickle added that perfect sweet and tangy kick that pulled everything together. The restaurant itself was clean and had some really cool, colorful artwork that gave it a fun vibe. And the service? Excellent! The cashier was friendly, patient, and really knowledgeable about the different heat levels and flavors, which made ordering super easy. Now, the only downside for me was the price. It felt a little high for what you get, (the meal did not include a drink) so I did take off a star for that. But overall, the food was good, the kids really enjoyed it, and it was a fun stop during our trip. If you're in the area, I'd definitely recommend checking it out! Rating: 4/5

I really was looking forward to Dave's; it has been on my radar for months. I love spicy food and…read morealso love chicken so this should have been a slam dunk. The food was what I expected; tender, cooked right and spicy. I know this is a fast food outlet However, the place is dirty; filthy tables, floors..I saw several customers cleaning their own tables (as we did) and not once did I see any employees cleaning their tables (we were there about 30 min). We tried sitting outside but all the outside tables had black sticky residue. It was unacceptable. Again, food is decent but the lack of cleanliness will definitely keep me away from this particular Dave's.

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Five Guys

4.1(15 reviews)

1.6 mi

Great chain spot for a solid burger and fries, plus quick service. The inside of the restaurant was…read moreclean and our orders were taken promptly and prepared quickly. The meat patties were tender/juicy and we got a large fry which was a huge portion and perfectly crispy - we had leftovers even with sharing between 4 people. Not the cheapest fast food, but the overall quality is there!

A good burger especially with all of the toppings. The restaurant was clean and the staff were…read morewelcoming. The fries were undercooked for my taste but our order was to-go so we threw them into the air fryer and they were great. The peanuts are a nice touch.

A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...

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A Five Guys hot dog sits on the counter in a Five Guys restaurant.

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Joshua G.

273

5

0

6 years ago

I used to rave about the level of customer service received at chic-fil-a.this particular location has the worst customer service ever. I come here often because my kids like the food and we live in the neighborhood. There has not been a single visit that I haven't had some sort of an issue. Mostly with getting the wrong order.(Literally every time) they never seem to be in good spirits and leadership seems stressed. Not what I'm accustomed to considering when I go to tuckahoe location or midlothian or any other Chick-fil-A they have better personalities. This Chick-fil-A doesn't even say "my pleasure read more

Chocolate L.

1

87

7

12 years ago

This restaurant was my first Chick-Fil-A visit in my life. It was my first visit to Richmond to have a vacations with my sweet love, so maybe I'm biased a little bit. The restaurant is great, the food amaizing and the employees were very attentives. I love white meat and the quality of the food here is perfect for me. Never forget to try the Cookies and Cream Shakes. read more

Henry W.

0

2

1

2 years ago

terrible service. Told me to turn around and go into the main two lines when I had a mobile order. I then go to the drive thru lanes and they say to go to the outside lanes. I then wait in line for 10 minutes on my already short lunch break and then they forget my small fry. terrible service, rude people, I will gladly go elsewhere next time. read more

Jim D.

0

3

0

3 years ago

When will Chick-fil-A figure out that this location is it aunder performer and does not represent its values? The staff is lethargic, rude and does not care for the customers the way other Chick-fil-A restaurants do. Despite a management change, nothing gets better. read more

Maca E.

0

5

0

8 years ago

I was scared because the place was full but I was in and out in 8 minutes with my food. This guys know how to be efficient.

T.J W.

0

1

0

6 years ago

I asked for no pickles on my sandwich and a side of pickles. They side of pickles on my sandwich and ruined my food

Ian I.

0

2

0

8 years ago

Always have an issue with orders at the drive through. Check your orders for missing and incorrect items.

Matt B.

0

1

0

10 years ago

Terrible customer service. Manager on duty Mike should go back to training.

Gabby S.

0

2

4 years ago

Terrible terrible my breakfast was just biscuits they forgot my hash browns

Michael A.

57

1

16 years ago

Best chicken ever

Chick-fil-A - hotdogs - Updated September 2026

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