I was hungry and desperately looking for anything open, and Yelp said this location closed in 30 minutes. When I arrived I found out it was wrong--it closed in 5 minutes! I went in thinking I'd meet with disappointed and grumpy employees hoping to leave as quickly as possible, but everyone inside was kind and courteous and didn't make me feel rushed at all. Brandon in particular was so helpful when I couldn't decide between options. Thanks for making my night! read more

This was my first time going Panda Express in a long time. The staff was very patient with my order. The food tastes great the Teriyaki chicken was very tender and delicious. The restaurant was very clean inside. Very well taken care off. read more

Panda Express - Fried Rice Chow Mein Teriyaki Chicken Sweet Fire Chicken General Tso - Chinese Near Me - Glen Allen, Virginia

The food was very good! The restaurant was very clean and tidy. The customer service was perfect! I will definitely be coming back. I got the black pepper sirloin. read more

Food was so good and saucy and the chow mein isn't just cabbage and onions. This is the best panda express I have ever had yall ate

Amazing service and they serve me even though it was about to close, the ambiance as well is amazing

I came in 1 minute before they closed and the food still hit as well as their service. The place is very peaceful.

Everything is FRESH!!' nice portion too. I can get rice or noodles and two sides of proteins for under $ 11.00 !!! No drink just food. It's clean and the people working there have always been very quick to help and kind. read more

Shoutout Jacob My order was delayed because the chicken was being cooked, but Jacob gave me a free drink to make up for it and was super friendly. Also the food was really good. 10/10 i will be coming back. read more

This Panda Express charged me twice, but only gave me 1 order when I came to pick up my food. At first I thought it was a glitch for the pending charges and thought it would drop bc they only gave me ONE order, but the charges posted. I contacted them with pictures and proof, said they would reach back to me...but almost after a month and I haven't heard from them. read more

This panda express is way better than the one on Parham Road. It is cleaner more accommodating. The employees are very friendly and knowledgeable.. I will continue to come to this location because of food quality and customer service.!!!! thank you to all your great employees, Maurice!!! read more

Descent Chinese food if you're in a hurry and don't have time to look for a better option. This is one of the few restaurants that appear to be over-staffed with employees but still provide slow service and bad attitudes. Time of day often dictates the quality of the food. If you eat there at an off time, expect the food to look dried out and generally nasty. Eating at peak times helps to ensure fresher food due to turnover, but the flipside is that the wait time is slow. read more

Went. That is about it. The line had about 8 people when we got there about 6:45 last night. Took about 30 minutes to get served. But then there were about 8 people in the checkout line. Three of the four staff were working hard. But the line doubled. The 2 servers on the line had to server, move the food from the cooks, run the register and the drive through. They were out of 1/2 of the dishes. Just empty steel bowls. So 40 minutes in we get the food. Get home. And as the picture shows, All I go in the broccoli was about 6 inches of 1/4 inch stems. Now crowns like the pictures. 4 pieces of steak. And all bland as white bread. It wasn't worth $8.00 plus the 1.25, because there was no chicken. Overall it sucked. It was a rip off. Like I said, the two women and the big guy at the first wok were really cranking. Not sure what the 4th guy was doing. The management set this up this way. For their employees to fail. Staff 4 Stars Food 1/2 stars Management 0 stars. Skip it, tossing most in the trash. read more

The food quality is better than it was a few years ago. Just always remember to check your order before you leave if you order via the app

I was pleasantly surprised to find that the food and portions were quite good and reasonably priced. Observed staff inside the restaurant working very hard. read more

The staff here are always incredibly friendly, greeting you when you come in and helping you right away. The food is hot and delicious and I am so glad they still have the vegetarian beyond orange chicken, most places stopped selling it. read more

The food is always good here my favorite is the honey walnut shrimp and orange chicken. Almost as good as the high priced restaurant I've had those. The service is good, sometimes you have to wait while they make your favorites or if they are short staffed, but otherwise very good. The Ambiance is fast food, but the place is clean and decent. read more

I do not recommend this business. Small portions. High prices for slow service. Went for drive through nothing was cooked. Nothing was ready. Attendant warning of additional time to cook all of my items. Not a normal restaurant experience. read more

The quality has gone down somewhat since my review years ago. The portions and freshness have been inconsistent. I also seem to get food that is not so fresh if I don't make a donation for the cause they support. They always ask customers for donations during every order. Honestly, it's annoying. I can't always make a donation. Time for a quality and customer service check. read more

Panda Express you can never go wrong, the food is always amazing, texture is immaculate and the customer service is okay. One thing they need to improve is the portions at the location next to target, the portions are always extremely small amount of orange chicken and a ton of rice. read more

Waited 45 minutes in the drive through to be given the wrong order. Worst Panda Express location I've ever been to.

OMG!!! So I've only been a fan of Panda Express for almost a year now. I had no idea I was missing out on all this goodness. But I must say all Panda Express restaurants are not created equal. But hey... this location right here is the truth!!!!!!!!!!!!! My babe and I came here on Sunday before we took our road trip back home. I didn't want anything heavy and with me driving a salad really wasn't an option. Hey...there's a Panda Express my babe said. He knows how much I love Panda Express, so to spot this just before the highway I was super duper excited!!! So yeah, I think this area is fairly new, because I visited a little over a year ago and I definitely don't remember seeing this area as developed as it is now. Panda Express is gorgeous inside. It even looks brand spanking new!! I'm not sure when they opened to the public, but we visited about noon and there was no wait in line. So I'm not sure if it's super popular yet...but trust it probably will if they keep serving up the freshness I had on Sunday!! We were greeted immediately and the awesome aromas of the foods made me feel more excited and delighted to try this location. We tried a few samples and everything was so good!!! But while we were sampling, we noticed about three other parties came in...I'd like to think we brought in the crowd. :) Nevertheless, let's order before we lose our place in line babe (I thought to myself). My babe had the steak bowl with fried rice and I had the black pepper chicken with a little bit of rice at the bottom followed by steamed veggies (cabbage, carrots, broccoli) and topped it off with the black pepper chicken (wok cooked and a healthy entree choice). Yall this was the best Panda Express EVVVVVVVVVVVVVVER!!!! Like the next time I am in the area, I will make sure to stop by here and order even if I'm not hungry!!! The freshness was incomparable than any PE I have ever tried. Seemingly, I live in the Hampton Roads area and there are at least five PE restaurants and as of now I only have one favorite, the others are mediocre. So yeah...if you don't like one PE it doesn't mean you will not like another. So don't judge them all the same. The employees were punctual and attentive and offered other items. I'd like to think they were in tip top shape to be a fairly newly opened restaurant. Not so much as friendly, but I did catch a few smiles here and there. But that's no biggie...as long as they were not rude and unsanitary then I'm good! I didn't check the restrooms, but the restaurant itself was super clean. TV's are present and there is ample seating in the dining area. There is also a drive-thru available. The restaurant is kind of tucked away, but once you spot it...whoooooop there it is!! There are several eateries and other shopping in the area. And the restaurant is minutes from the interstate. I'd recommend this location 1000%!! Enjoy and Have fun!! W BROAD ST & JOHN ROLFE PKWY PANDA EXPRESS 11286 West Broad St Glen Allen, VA 23060 804-360-3388804-360-3389 10:30 AM - 9:30 PM read more

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I'm not even leaving a star by choice! I went here 5years ago in vcu! Didn't like the experience then. Fast forward to today 5 years later at another location and nothing has changed still same sorry thrash service except this time I walked out. How can you not have food ready and it's lunchtime? Never again! I wish Panda Express all the worst in their business endeavors because you're fired from ever preparing food I eat again read more

Good luck if this location has what you want ... more often than not they are out of really common entrees. The management there really needs to up their game. Geez, even the drive through menu board has been dark and needing a replacement light bulb for months! And today, when I got home I saw they filled my order wrong. Orange chicken is not kung pao chicken. Doesn't anyone have any pride in their work? read more

It's 9:10 on a Saturday night. Waited 8 mins for my turn in the drive thru only to be told they were out of both chicken dishes I wanted. Woman (who I could barely hear) said they were closing soon, I said but it's only 9:10 you close at 10pm. Sorry. I bailed a bit furious, enough to pull over & ink this review. read more

Excellent customer service given by the new manager, Michael. Fast and accurate service... clean restaurant and tasty food. I've visited the restaurant twice on today because of my overall experience. read more

Panda Express - Kids Meal - Chinese Near Me - Glen Allen, Virginia

Me: (walks into Panda Expeess) Hi, what time do you open Panda: now Me:... but there is no food Panda: yeah we start cooking now Me: so what time does food come out ? Panda: around 11:00 Me: so... I'll come back around 11:00 in order that I can actually get food? Panda Express: ....yeah ‍ read more

Went in for some lunch today and got a normal bowl of fried rice and chicken, except today for some reason whoever it was that made my bowl under filled it completely. I got a pitiful scoop of fried rice and 4 maybe 5 pieces of chicken on top; it was disappointing to say the least. To top it all off when I finally ate my meal and ate my chicken, it was mushy and either over cooked or left out too long, bland and flavorless. Paid 9 bucks for Panda Express to basically flip me the bird, only redeeming factor was the fortune cookie which told me all my troubles would be over. read more

Very good didnt like complaints about food health reviews in past thats why i put 4 instead of 5

I'm not much of a Chinese food fan, but came here since it's what my nephews wanted. They LOVE it, and it almost seems to be a kind of a hangout for the Short Pump kid set. Huge portions. And I loved that you could order and pay online. read more

This spot is amazing!! The Wok Fire Shrimp is a MUST!! One of my to go spots for Asain cuisine. read more

Extremely under staffed and has been for a while, takes 10 minutes to get my order, first in line inside the restaurant. Took two drive thru orders before mine, and four online orders. Which is fine but they need to have a third person doing that. (Like at other spots) The wait is usually ridiculous. People are nice tho, food good. Just need more employees. read more

The food here is much fresher than the mall location. The workers don't seem to be as friendly as they were at the mall. Very clean and load back location. I'd recommend the standalone location over the mall locations any day. read more

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Came in late on a weekend, the guy at the counter was so nice and helpful. He let us sample a few things and really loaded us up on food! Everything had a great taste and his great attitude made our first experience there great! Note, I had previously tried the Panda Express on Midlothia and was very disappointed by the blandness of the food. This a short pump location seems far superior! read more

Panda Express - Chinese Near Me - Glen Allen, Virginia

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Service is getting worse. They give less and less rice now and charge if you want extra. One serve of shimp is only 5 pieces, costs 1.25 extra. read more

Panda Express - No, no clean table. - Chinese Near Me - Glen Allen, Virginia

This Panda Express has the slowest service you will ever experience. Waiting 30 minutes in the line to finally get up to the window to order the lady tells me they have no fried rice. If your looking to go somewhere to waste half your day away this is your place. read more

Always great food but just absolutely horrible service, consistently have to wait 15+ minutes. Even placing an online order for two people, had to wait more than 15 minutes AFTER the order was supposed to be ready and see numerous people inside and in the drive-thru order, pay, receive their food, and leave. Great food, but you will have a long wait in my experience, even if they're empty. read more

This place makes the worst lo main. Cabbage and onion fest. Hardly any shrimp on a 3x order.

Panda Express Caters to you if you were to go thru the DRIVE THRU- I began to notice people waiting inside wait longer- You will about 10 people but none to help inside. When I asked the lady why all the wait inside she told the DRIVE THRU Has a COUNTER ON IT. FOOD is good but only FROM DRIVE THRU- People are nice only FROM DRIVE THRU- I love the orange chick but it's better IF you order from DRIVE THRU- You will get more quality of food from Drive thru . Insides is ok but did I tell you about their DRIVE YHRU - Service inside isn't catering but wait Did you hear they take really good care of you from DRIVE THRU. BASICALLY USE THE DRIVE THRU YOU WILL GET BETTER SERVICE, MORE FOOD AND LESS WAIT TIME. read more

This location is by far the best one in our area that we have visited. I love the Sweetfire chicken breast and really like the Beijing beef with fried rice as my side. My wife always gets the Kung pao chicken and we both always enjoy it wen go. Even the kids like the fried rice and Kung pao chicken. This particular location is worth coming back to on a frequent basis and has not let us down yet. We will keep coming back for more. read more

Panda Express - Beijing Beef, Sweetfire Chicken Breast and Fried Rice - Chinese Near Me - Glen Allen, Virginia

Great location with friendly, fast service and food that is fresh no matter what time of day you go. I'll definitely be a return customer.