Would give zero if I could. We came in with a large party at noon but the place was empty. The…read moreservice was slow and we all ordered relatively the same thing. The restrooms are dirty, kitchens looked it too in passing, and it seems like only 2-3 people are on staff at a time. We sat there for forty minutes and still nothing. They brought our drinks to us one at a time. Ended up walking out and paying for the drinks alone (water was a charge too), and the staff was very rude upon us deciding to leave and cancel.

Let me start out by saying the food is WORTH the wait. It is cooked from scratch so anyone that…read moreknows how to cook knows how special that is. I ordered the breakfast combo. Delicious! Came on Saturday during brunch time and it was slow. I think the restaurant is relatively new so they are still learning business world. Hostesses are very young but were pleasant. Restaurant was clean. Food portion sizes are spot on. Prices are very reasonable! Only thing I would request is salt/pepper shakers on the tables. I plan to come back with my teen son/daughter and husband.

We were visiting my son at college and TikTok said this was the place to go. Chicken was so fresh…read moreand good. Line will be long but wait it's worth it.

My mother picked up some chicken livers on the way to my house and we were very disappointed in the…read moretaste and texture. Something was cleverly off! We each tried 3-4 pieces and they all tasted bitter/sour and unpleasant. We eat their livers occasionally and they've NEVER tasted bad. (For liver!) And since liver is something you pretty much have to be craving to want anyway...this last order left such a bad taste in our mouths...I don't think we'll crave THAT again! Order #267

We were seated immediately which was so great. The drinks came out in a decent time. Our server…read morewas great and super attentive. Not to mention the pizza was great! It's good in a wood oven and it took no time for it to be done. I really enjoyed the atmosphere not too loud. The lights were not so dim to the point it felt like a cave. I really enjoyed it.

Our server was great and the atmosphere was very nice! The food was good and the drinks were pretty…read moregood too.

The food was hot and fresh, and the order was correct. We received our food promptly. The staff…read morewere very polite and friendly. The interior was clean and well organized. It was a welcome break during a road trip!

The food is great especially the chicken sandwich. The workers are nice and. The place is really…read moreclean.

I was driving from Oklahoma to South Carolina last week and made a stop here for breakfast. I…read morelived in Las Vegas till November when I retired and we got a Bojangle's about a year before and we were so excited. Well come to find out West of The Mississippi they don't do the full menu ! No bone- in chicken , no Cajun Chicken Biscuit only the Regular , No Country Ham Biscuit. So of course I ordered a Cajun Chicken Biscuit and a Country Ham and Egg Biscuit. They were both good. The dining room and counter area was clean and the employees were nice. I will hit Bojangle's in the Carolinas during my vacation for bone-in chicken breast , dirty rice , and more.

I hear a lot of people from the Carolinas talk about Bojangles a lot. It's their version of Popeyes…read morebeing from Louisiana, I had to check this place out. Because we always like a deal my husband and I got the family pack. I can't remember what size but it was a good amount of chicken and the chicken tasted really good. It was slightly spicy and full of crunch. It also didn't taste too salty. The sides we got were OK. The mac & cheese was watery and I could've done without it. The dirty rice was soggy. I also could've done without that but we got the Bo-tato Rounds. They were basically just large hashbrowns, but man were they good!! They were definitely the star. Also, the biscuits were much better than those Popeyes biscuits. You can literally choke to death from those things!! We went through the drive-through. We had a great experience. The food didn't take too long. It was still hot when it came out and I can't enjoy that. They put the food in a box instead of the bag to keep it from getting soggy. The only thing is that they didn't tell us that we were getting any kind of drink so we didn't get to choose what drink they put in there. Overall, our experience was a good one.

This is one of my go to's for a quick lunch or even a light dinner. The food is always fresh and…read moretasty and the service is great. An easy inexpensive 5 star experience.

I've seen these in DFW and Baton Rouge but never stopped. So, I took the opportunity while visiting…read morewith my dad in north Louisiana. Great service. Friendly and fast. The pricing is pretty high for what it is but they do have plenty of options. The place was clean and new with a casual feel to it. No complaints. Will likely be back.

A must eat place. The people cooking in the back cook real home style meals and your meal comes…read morewith sides, a drink, and dessert. If I'm craving home cooked southern food, I come here.

The service was the only thing good on my last visit. They…read morefilled the call in orders for the local businesses before feeding the customers in the restaurant. So after sitting waiting on our food for over an hour the server offered us something different from what we paid for because they had no more of what we ordered. Yes you pay in advance! The menu says the plates are $11.75 & $14.75 but in actuality the plates are $18+. After they ran out of the beef tips and vegetables i ordered they just brought me what was in the kitchen. Chicken thighs. For someone who doesn't even eat chicken! Oh, they had a problem with me not just taking what they offered me. After 2 hours we left. No apologies, no compensation and not even a return good bye when we said thank you while leaving. This woman will cater to the business around town and treat her black customers like we should be glad just to be in her facility.

Can't lose with Bojangles . It feels good to eat here . It's been a few years since I've had some…read morebut , I'd never pass one up when working in the Carolina's . It brings back memories and is just as good.

Good food great customer service, nice atmosphere enjoyed every minute of it its worth the drive…read morewithin driving distance of Ruston

From Washington and always have to stop when traveling through. Super fast and fresh food. I get…read morethe chicken strips and fries every time. Super friendly staff as well.

Stopped in on my way home to Mississippi for Christmas vacation and they had me in and out in 5…read moreminutes. It felt like I had just been in a nascar pit stop. The chicken sandwich was the best!

Solid pizza place in Downtown Ruston -- nice rustic ambiance and attentive service. My friend and…read moreI ordered the smokey pig and pickle pizza. Both were delicious and unique. I asked to have white sauce drizzled on the smokey pig pizza and it was a great addition due to it being a creamy bbq based sauce per our friendly server. I would definitely return when I come back to visit my friend.

My wife found this place online as we were driving through Ruston…read more The hostess offered a table inside or outside. We opted for outside. She handed me 2 menus and pointed to the back door. We went out, but the tables were all covered with zipped up pads. So, we went back to the front. "I guess they haven't uncovered the tables, yet. Sit anywhere inside." We ordered a pesto pizza and 2 salads-Caesar and Apple Walnut Gorgonzola w/blue cheese dressing. The pizza was promptly delivered. After a few minutes we asked about the salads and, finally, received them. My Caesar was very good, but had a lot of black pepper- not everyone's preference. My wife found her salad inedible. The blue cheese dressing was very spicey. It did not look like blue cheese, because it had a distinct pinkish tint from whatever heat was inadvisedly added. Our server was pleasant, but inattentive. I was never offered a second beer and my wife had to ask for a refill of her Diet Coke. I don't know how long Utility has been in business, but looks like it's in serious need of a manager who can train the front end employees.